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R. Quality Assurance Analyst/project Leader Resume

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Summary: 
Progressive Systems and Quality Assurance professional with over 15 years of experience working with software packages for various applications including Windows and Web. Experience in client server environment including development tools, databases andutilities. Extensive experience in generation of comprehensive functional (unit), regression, stress and load tests, both automated and manual. Experienced in the utilization of Rational SQA for planning test requirements and recording of test procedures that corresponds to the GUI test requirements and to the functionality test cases.

Skills:
MS Windows 2000/2003/XP, MS-DOS, MS Office Products 97/200, Rational SQA Suite, Microsoft SQL Server 2000/2005/2008, Microsoft Access, Microsoft Outlook, Lotus Notes, Quality Center

Experience:

CONFIDENTIAL – January 2008- Present
Sr. Quality Assurance Analyst/Project Leader

  • Manage Open Item Issues List, utilizing the in-house built Internal Error Tracking System to create, maintain, update, and re-test and close/resolve items. Producing Software Problem Report on a daily, weekly, and monthly basis.
  • Responsible for testing all Web Applications/Client Server (Java). Defect Truck uses Quality Center by Mercury.
  • Play an active role in team staffing and development
  • Plan, control and execute software builds/releases through development, testing and production environments
  • Work closely with Operation in managing software release and version control
  • Disposition and address any anomaly and through investigation, and trafficking corrections through development.
  • Work with software engineers, Customer Service Analysts and project team to provide process training and to ensure versioning and other SCM best practices are followed for applicable configuration items components.
  • Develop, publish, and implement quality control schedules, test plans, test cases and test suites.
  • Work closely with business analysts and end users to translate project requirements into possible error conditions/test scenarios.
  • Develop, maintain, and upgrade automated test scripts and architectures for application products.
  • Own quality control environment and ensure the integrity of quality control environment.
  • Coordinate with development teams all testing efforts.
  • Define and track quality assurance metrics such as defect densities and open defect counts.
  • Negotiate with other project personnel for timely and thorough identification and mitigation of project risks and constraints.
  • Evaluate, recommend, and implement automated test tools and strategies.
  • Work closely with management and development teams in implementing and enforcing quality control/quality assurance strategy, processes and standards.
  • Also interact with end users and facilitate beta and user acceptance testing.
  • Work with various levels of management and report on readiness for advancement.
  • Contribute to the creation, enhancement, and maintenance of product documentation
  • Responsible for all Client integration activities including working directly with all clients through out SDLC to production release to insure highest level of Customer satisfaction.

Confidential– December 2006- November 2007
Sr. Quality Assurance Analyst/Project Leader
GSI Commerce is a leading provider of e-commerce solutions that enable retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses

  • Managing Open Item Issues List, utilizing the in-house built Internal Error Tracking System to create, maintain, update, and re-test and close/resolve items. Producing Software Problem Report on a daily, weekly, and monthly basis.
  • Responsible for testing all Web Applications/Client Server (Java). Defect Truck uses Quality Center by Mercury.
  • Playing an active role in team staffing and development
  • Developing detailed positive and negative Unit Test Cases for each Product Release to ensure the highest-level of software quality.
  • Managing daily activities of Quality Engineers in multiple geographic locations
  • Reviewing the business manuals and the business requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.
  • Capturing and controlling GSI Enterprise design driving requirements into a System Requirements Specification (SRS).
  • Conducting interviews with Business Analysts and development organizations.

Confidential – June 2006 – December 2006
Sr. Quality Assurance Analyst
The world's largest financial institutions trade on FXall. We design software for foreign stock exchange.

  • Responsible for testing all Web Applications/Client Server (Java). Defect Truck uses Quality Center by Mercury.
  • Work with developers and business analysts to develop and implement Test Methodology and Strategies or testing products
  • Writing Test Cases and Test Plans to ensure quality of products
  • Role requires involvement in the beginning of SDLC process

Confidential– April 2005 – June 2006 
Sr. Quality Assurance Analyst
Work very closely with the Integration Project Manager in providing QA and Support to Custom Integration Projects initiated from Inttra's Commercial Regions. Also work with the Integration Project Managers/Lead of each Region to develop Business Use Cases and Test Data. As Project Lead, overseeing between 2-4 team members.

  • Develop and implement Test Methodology and Strategy for testing Integration Projects.
  • Set up the Process Control and Communications for EDI Outbound and Inbound Processing.
  • Identify and manage Test environments based on Test Requirements.
  • Creation of Trading Profiles/Relationships in Gentran and FTP to mimicProduction Customers and Carriers in QA and Stress environment.
  • Develop detail Test Plan, Test Cases and Test matrices to ensure quality of EDI products delivered to our Customers based on Implementation Guides and Functional specifications.
  • End-to-end EDI Integration testing involves: Validates that applications operate as defined by functional requirements, Utilize actual customer data to verify Custom map implementation, Verify the output with Input using the Data Requirements, Data map and EDI standards.
  • Summarize and report test results including issues to manage defect listings.
  • Work independently and handles multi-projects and deadlines.

Confidential– June 2004 – April 2005 
Sr. Quality Assurance Analyst/Consultant

  • Developing detailed positive and negative Unit Test Cases for each Product Release to ensure the highest-level of software quality.
  • Participating in executing functionality test cases representing business cycles. Each test cycle included associated contracts and required close coordination among the members of the testing team.
  • Developed scripts based on the functionality of individual screens and overall system workflow including positive and negative testing for individual date fields with valid and invalid input data as well as screen accessibility and data validation for each individual screens
  • Document and report software problems into a Test Director and verify product enhancements in a multi-platform environment using Lotus Notes Release Cycle
  • Database Working with TSO and Mainframe Claim Processing

Confidential– Aug. 2003 – June 2004 
Sr. Quality Assurance Analyst

  • Install and upgrade all Thomson Financial products as well as Bug Manager database.
  • Perform Rapid Evaluation, GUI, Functional, Regression, Integration, Usability and Performance testing on various platforms and price servers with real time market data.
  • Perform integration test of the BETA Systems and ThomsonOne integrated suite.
  • Perform Software Distribution procedure for the client & price server side.
  • Document and report software problems into a SilkRadar and verify product enhancements in a multi-platform environment using Lotus Notes Release Cycle Database.
  • Develop, modify and execute test plans and test scripts using basic IEEE standards.
  • Perform Automatic Failover for special clients’ setup procedure to back up server.
  • Closely interact with the developers and other QA team members.

Confidential– April 2001 – Aug. 2003 
Quality Assurance Analyst

  • Reviewing the business manuals and the business requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.
  • Developing detailed positive and negative Unit Test Cases for Product Release to ensure the highest-level of software quality.
  • Participating in executing functionality test cases representing business cycles. Each test cycle included associated contracts and required close coordination among the members of the testing team.
  • Developing and maintained comprehensive Regression Test Plans that were executed on every major and minor Release, thus ensuring that upgraded version of software did not break any existing functionality.
  • Developed scripts based on the functionality of individual User Interface screens and overall system workflow including positive and negative testing for individual date fields with valid and invalid input data as well as screen accessibility and data validation for each individual screens.
  • Managing Open Item Issues List, utilizing the in-house built Internal Error Tracking System to create, maintain, update, and re-test and close/resolve items. Producing Software Problem Report on a daily, weekly, and monthly basis.
  • Training Sales Personnel on the new software features and QA Department Cross-Training.
  • Reviewing Release Notes for accuracy.

Confidential – Dec. 1998 – April 2001 
Quality Assurance Analyst

  • Developing flow charts representing normal business flow, order transactions processing, and order of calculations.
  • Meeting with the end-users in order to establish guidelines for proper screen design. Guidelines included specification of necessary screen components, appropriate message boxes, and proper use of sounds and colors.
  • Documenting the Rest Requirements Hierarchy. The testrequirements,based on business rules and GUI system requirements, were designed to maximize the testing efforts and to ensure solid coverage of all system components.
  • Developing test cases corresponding to the test requirements in order to maximize verification coverage of system variables. The test cases represent both common and provocative business scenarios.
  • Developed scripts based on the functionality of individual screens and overall system workflow including positive and negative testing for individual date fields with valid and invalid input data as well as screen accessibility and data validation for each individual screens.
  • Participating in executing functionality test cases representing business cycles. Each test cycle included associated contracts and required close coordination among the members of the testing team. Designing and Creating Integration Test, Parallel Test and System test cases.
  • Developing test scripts and test cases using Rational SQA Suite.
  • Participated in test plan for the project history and background, testing scope, testing strategy, hi-level test requirements.
  • Created Test Procedures, Test cases, Test plans and Test data matrix or year 2000. Test plans have been updated based on the release Notes and modification on the application.
  • Involved in Regression testing, Black Box testing, Functional testing and Security testing.

Confidential. – Sept. 1997 – Dec. 1998 
Quality Assurance Analyst

  • Created Regression tests cases and scenarios for manual and automated testing.
  • Prioritizing defects, assigning defects, verifying and troubleshooting of calculation errors.
  • Analyzed testing results and produced bug reports.
  • Participated in ensuring Y2K compliance.
  • Testing consisted of executing business model test cases driven by dates issued by the internal compliance unit for Y2K issues.
  • Reviewed the business manuals in order to summarize system-specific business rules and other operating conditions.
  • Documented the Test Requirements Hierarchy. The test requirements, based on business rules and GUI system requirements, were designed to maximize the testing efforts and to ensure soled coverage of all system components.
  • Developed test cases corresponding to the test requirements in order to maximize verification coverage of system variables. The test cases represented both common and provocative business scenarios.
  • Managed the GUI testing efforts.

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