Quality Systems Manager Resume

SUMMARY: To drive out variation and waste with a company that values intelligence, change, efficiency and diversity EXPERTISE (Six Sigma Principles)

Continual Improvement
Statistics, Green Belt DOE, R&R
Project Management
Lean Principles
Quality Systems, Nuclear 3800, ISO 9001 HACCP
Adult Training and Group Facilitation
Leadership/Change agent

EXPERIENCE

Confidential,Syracuse, NY
Quality Systems Manager 6/2011

Responsible for the direction, philosophy and training

Quality Analysis (8/2010 to 6/2011; Confidential)

Assisting with the development of a corporate wide quality focus
Assisted with the development of quality systems mentality

Burrows Paper Company, Herkimer, NY
Consultant (5/2010 to 8/2010; Confidential)

Developing a systems approach that is quality focused

Confidential,NY

Quality Manager (2007 –2009; Site employed 35 people)

Developed, implemented, and refined product control and process control plans
Eliminated waste that resulted in improved quality and production without increasing personnel
Identified and implementing in-depth corrections while reducing Complaint completion time from weeks to days.
Implemented and maintained an internal complaint system.
Management Representative for the ISO 9001 system.
Member of an international corporate team to bring science to “tribal knowledge”

Confidential,Baldwinsville, NY (2005 – 2007)

Quality Consulting accomplishments:

Led ISO 9001, 2000 certification, including training and system development.
Identified areas of weakness for the management team.
Assisted with the implementation and training of system software.
Gap analysis and action plan
Conducted ISO 9001 audits prior to recertification.

Confidential,Fulton, NY
Executive Process Manager (1998-2004; Site employed 600 people)

Managed 12 direct reports, responsible for personnel hiring, training, and termination
Implemented and trained over 200 employees to use a software computer package for collection and analysis of over 100 products (SPC) to drive out waste and create a consistent product.
Lead Quality, Food Safety (HACCP and GMP’s), and Environmental efforts
Member of an international corporate team (one of three) to identify and eliminate waste to optimize a product line at a beleaguered sister site
While using lean tools, Team Leader/facilitator for plant expansion to add product lines in NY facility
Drove Product Cpk from 0.8 to 2 with education, mechanical, and process improvements
Designed, executed, and calculated conclusions for experiments (DOE)
Coordinated management and suppliers to develop quality system, FMEA for problem areas, and R&R studies on tests. Established and executed supplier compliance programs
Instructed process auditors and technicians in measurement error, established a calibration schedule to monitor the reliability of test equipment; taught team facilitation and effective team management
Focused on process materials and activities to reduce costs by 1-2 million dollars yearly each of five years

Confidential,Watertown, NY
Director of Quality Assurance(1996-1998; Site employed 200 people)

Lead QS 9000 certification, the automotive quality certification by developing quality systems, FMEA, PPAP’s and R&R studies. Trained internal auditors and quality systems
Conducted DOE’s on failing processes to identify minimal correction for the largest impact

Confidential,Brownville, NY
Plant Process, Quality and Environmental Engineer (1991-1996; Site employed 100 people)

Lead the ISO 9000 implementation and was the first Rexam USA site to achieve ISO certification
Worked with Suppliers to reduce incoming variation.
Designed and installed an award winning DE filter to remove latex from effluent.
Color matched and ran all trials

Confidential,Watertown, NY
Continuing Ed. Instructor (1996-2000)

Trained adults from local companies in ISO, facilitation and internal auditing
Conducted audits for local companies to identify areas of weakness

EDUCATION/CERTIFICATIONS

Environmental Science and Forestry, Bachelor of Science in Paper Science and Engineering
Graduate classes: Statistics, Project Management, Marketing and Management Theory, Finance
Certified Lead ISO 9001 Quality System Assessor
Certified ASQ Quality Auditor
Certified ASQ Lean Six Sigma Green Belt certification

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