Quality Assurance Analyst Resume

EDUCATION
Information Systems & Technology Careers
Associate in Applied Science
MBA in Management (MIS Professionals)
BS in Accounting

SKILLS SUMMARY

System Analysis & Design
System Testing/Quality Assurance
Technical Writing
Business Requirements/Client Liaison
Information Systems Auditing
Project Management (Matrix)

RELEVANT COURSEWORK & TRAINING

HTML
Notepad++
XML
Visual Basic.NET
Java
C#
Visual Studio 2010
IntelliSense
SQL
SQL Server Management Studio
Windows 7
COBOL
JCL
TSO
IMS/VS
UNIX
Financial, Telecommunications & Mobile Applications

RELEVANT EXPERIENCE

Confidential– Iselin, NJ 2011
Quality Assurance Analyst – RVCC Internship
Performed development testing for mobile applications on browserbased Content Management System on a platform utilizing PHP, HTML5, CSS, Bugzilla and TestLink

Conducted user interface and functionality testing
Conducted testing to assure quality of browser results on multiple mobile devices

Confidential– Piscataway, NJ, 1998 2001
Software Quality Assurance Engineer/Systems Analyst
Performed product testing for the Access Request Information System consistent with the Telcordia Quality Management Organization’s policies and procedures (CMM Level 5)

Executed test cases and initiated/closed discrepancy reports, resulting in 100% ontime delivery of scheduled releases

Confidential– Somerset, East Brunswick, Basking Ridge, NJ, 1993 1998
Contractor – System Analyst/ Regression Tester
Prepared message processing using AT&T’s calling plans for consumer long distance which verified consistent processing

Contractor – System Tester
Performed system testing for the provisioning of tollfree services (800 & 8xx). Worked in conjunction with AT&T employees to implement courtmandated expansion of tollfree numbers

Verified and tested the entire Network Services System to assure the acceptance of 8xx toll free numbers

Contractor – Business Analyst for WATS Eight Hundred Family of Services
Provided written specifications to developers for WEFOS Middle Markets/Tailored Account Maintenance & Migrations District

Developed pseudocode for processing requirements to expedite development.
Presented specifications in analyst, development, and user walkthroughs
Developed test plans and test cases
Certified integration testing to assure the accuracy of endtoend testing

Contractor – System Analyst for Financial Systems Architecture
Provided written specifications to developers for enhancement and maintenance of Business Unit Financial Results processing

Provided descriptions of current processing and proposed enhancements
Developed directory structures and file layouts
Developed test criteria and plans

ADDITIONAL EXPERIENCE
Financial Services and New Home Construction, 2003 – 2010
Maintained financial and customer data utilizing transactional, decision support, and executive support applications

Utilized online mortgage processing system to originate and track loans
Maintained client database
Utilized home construction systems to enter, extract and report status of home buyers and new home construction

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