SUMMARY OF QUALIFICATIONS

• Quality Assurance professional with a solid knowledge and expertise in Manual and Automation Testing as well as excellent understanding of Software Development Life Cycle.
• Proven records of successfully completed software testing and IT support projects for IT consulting, Pharmacy, Telecom, Manufacture domains and Video Surveillance systems using different environments (Windows and Linux) and test techniques.
• Proficient in utilization of test management and defect tracking tools such as HPQualityCenter, JIRA and Bugzilla during entire Testing Phase.
• Hands on expertise with test automation tools such as HPQTP (QuickTest Pro) 10/11 and Selenium IDE.
• Solid knowledge of automation testing in Robot framework.
• Strong expertise in all phases of SDLC and software test management starting from defining requirements, planning testing process, executing black-box, informal and formal, manual and automated, data and functionality testing, analyzing and reporting issues, discrepancies and results.
• Experience in writing test scripts using Data-driven, Keyword-driven and Hybrid methodologies.
• Proven skills in writing test plans, test strategies, test cases and traceability matrices.
• Experience in performance of Build Validation and Verification, Positive and Negative, Boundary Values Analysis, Equivalent Classes partitioning, Smoke (Sanity), Functional, Integration, System, Regression, Ad-hoc (Exploratory), Cross–Browser, User Interface and User Acceptance tests.
• Experience in Quality Assurance, issue identification, defect logging and verification, problem resolution.
• Hands-on experience in SQL, can write SQL queries.
• Versatile team player, quick learner with good analytical, communication and interpersonal skills.

TECHNICAL SKILLS

QA Automation Tools: HP QuickTest Pro 10.0/11.0, Selenium IDE, Robot Framework
Test Process Tools: HP Quality Center 10.0/11.0, JIRA, Bugzilla.
Languages: VBScript, JavaScript, .NET, SQL, XML, XPath, HTML, Shell Scripting
SD Methodologies: Waterfall, V-Shape, RUP, Agile, Scrum
Architecture: Client server, web server application, object-oriented programming
Databases: MS SQL Server, Oracle, MS Access, xBase
Infrastructure: SVN, TWiki, Confluence, Putty
Operating Systems Windows 2000/XP/Vista/7/embedded, Linux, Red Hat
Software and Tools: MS Office, SQL Developer, Adobe Photoshop, IVR
Networking: TCP/IP, wireless, hard wire solutions

PROFESSIONAL EXPERIENCE

Confidential,Deerfield IL Sep, 11 – present

Quality Assurance Engineer
As a QA Engineer of Walgreens’ pharmacy department, responsible for manual and automated testing of different components for main Rx application. This application allows to manage a nationwide network of pharmacy stores and consists of various web and client components and constantly under enhancement to satisfy customers’ needs and business goals.

• Take a leading role for manual and automated testing of different software components.
• Responsible for development of test strategies, test plans, test conditions, creation and execution of manual test cases and automated test scripts.
• Review business and functional requirements in order to eliminate ambiguity and inconsistency of testing activities.
• Take an active role in smoke, functional, regression and system testing as well as ad-hoc (exploratory) testing.
• Develop functional and regression automated scripts using HPQTP.
• Enhance existing procedural HPQTP framework according to Hybrid Automation concept in order to benefit from utilization of both Data-driven and Keyword-driven methodologies.
• Perform defect tracking and problem analysis using HPQC as a main resource of Application Lifecycle Management.
• Performed manual at automation testing of IVR system for communication with the patients.
• Develop complex SQL queries during End-to-End testing stage.
• Report test results and working closely with project team members on issue resolution and process optimization.

Environment: HP Quality Center, HP QuickTest Pro, VBScript, HTML, JavaScript, SVN, JIRA, Lotus Notes, Agile, IVR

Confidential,Chicago IL Jan, 11 – Aug, 11

Quality Assurance Engineer
Working as a QA Engineer for Quadrox, performed software manual and automated testing and customer support for surveillance CCTV systems from Quadrox: WebCCTV software and servers - exclusive web-based digital surveillance security systems. Quadrox is the manufacturer of the network video recording and managing solutions for security cameras.

• Responsible for manual testing of product according to functional requirements and test specifications.
• Took an active role in smoke, functional, regression, UI testing as well as ad-hoc (exploratory) testing.
• Created test plans, test matrices, test cases, test data and other test related documents.
• Performed test execution, defect tracking and problem analysis (root cause & risk).
• Identified, analyzed, and documented defects utilizing process management and defect tracking tools (FogBUGZ, PerlDesk).
• Responsible for analysis of product specifications, user manuals and guidelines for utilization.
• Served as primary POC (Point of Contact) for company clients and US customers who required technical support.
• Actively involved in troubleshooting of customer’s hardware and software issues.
• Delivered product improvement suggestions and conveyed client suggestions and requests to the BA team.
• Worked closely with members of Management, Business, clients and engineering on localization of products and services offered by the software and company.

Environment: PerlDesk, FogBUGZ, HP Quality Center, HP QuickTest Pro, Selenium IDE, .NET, JavaScript, VBScript, SVN, Scrum, Microsoft Project, MS Visio.

Confidential,Chicago IL May, 10 – Dec, 10
Software QA Engineer, on Staffing4Business, a SaaS ATS
As a Software Test Engineer, responsible for manual and automated testing of “Staffing4Business” application. “Staffing4Business” is Recruitment and Staffing ATS (Application Tracking System) built on SugarCRM which provides centralized electronic solution for company\'s recruitment needs.

• Create manual and automated test cases in accordance with the software specifications and requirements.
• Responsible for development of test strategy, test plans, creation and execution of automated test scripts, reporting test results and working closely with project team members on issue resolution and process optimization.
• Developed functional and regression automated scripts using HPQTP.
• Responsible for smoke (sanity), functional, regression, user interface testing as well as ad-hoc (exploratory) testing.
• Utilized HPQualityCenter to create and run manual test cases and automation scripts as well generated daily status reports.
• Documented defects, generate status reports, bug reports and present them in weekly status meetings.
• Tested application compatibility on different browser versions(IE,Firefox and Safari).
• Modified the test cases and scenarios as per new change request.

Environment: HPQualityCenter10.0, HP QuickTest Pro 10.0, VBScript, SQL, Agile

Confidential,Elmhurst IL Nov, 09 – Aug, 10

Test Engineer / Communication Technician

As a Test Engineer working on the “Cavalry” project involved in the final transfer of Internet services from DOCSIS 1.0 to 2.0/3.0 specifications within whole Hybrid Fiber-Coaxial (HFC) infrastructure. Mass deployment of DTAs (Digital Transport Adapters) providing digital video services and making meaningless any direct connections TVs to HFC infrastructure.

• QA/QC, installation and troubleshooting of Cable TV, Internet and Digital Phone Services either for residential or business customers.
• Deployment of wireless and hard-wired networks.
• Home certifications (end-to-end check up of customers’ cable system for compliance with QA/QC standards).
• QA/QC inspections of jobs previously performed by contractors.
• Execution of various tests and signal measurements either outdoor or indoor using signal level meter and comparison of real results with required ones. Elimination of revealed deviations by fixing defects or refining customer’s cable lay out.
• Troubleshooting of wide range of communication equipment (modems, DTAs, EMTAs, etc.) under various input conditions.

Environment: Windows Mobile, LAN, TCP/IP, HelpDesk, Twiki, Trilithic 860DSPi signal level meter.

Confidential,Elgin IL Oct, 07 – Oct, 09

Quality Control Service Technician

Working as an QC Service Engineer on the “McCafe” project took a leading role in pre-installation quality control of repaired equipment as well as software testing of “Mp6” system – a new generation of McDonald’s Point-of-Sale terminal software. Involved in deployment of BlackBerry wireless network that provides mobile communication between remote field service technicians and central office thru BlackBerry Enterprise Server.

• Performed pre-installation quality control of repaired equipment and its components.
• Responsible for testing both machines and components according to specifications, functional requirements and ISO standards.
• Took a leading role in DP codes analysis, references runs and components calibration.
• Took an active role in the project starting from Requirement Analysis Phase.
• Involved in test planning and test strategy creation.
• Prepared and reviewed interface test cases and user acceptance test cases.
• Performed functional, system, end to end and UI testing.
• Involved in Defect Tracking, Defect Reporting, and Defect Report preparation.
• Document defects and generate status reports and bug reports and present them in weekly status meetings.

Environment: Windows-XP/Embedded, TCP/IP, Networking, MS SQL Server, JIRA

EDUCATION

MS Degree in Computer Science (with honors)