Professional Summary

Software QA professional with over 10 years of Software QA and Business Analysis experience. Eight years of experience in a Clinical (Oncology and Genetics) business environment.

Experience in initiating, designing and implementing software QA standards.

Areas of Expertise

• Gathering requirements.
• Client interaction.
• Requirements analysis.
• Use case modeling.
• Prototype design.
• Hiring and Managing test teams.
• Review and approval of test plans/cases.
• Client, development and testing coordination.
• Audit and Compliance support skills.
• Automation tools experience.
• Oncology industry solutions expertise.
• Managing and coordination outsourced offshore activities.

TECHNICAL SKILLS:

QA TOOLS : WinRunner 6.0/6.02/7.6, Test Director 6.0/6.5/7.6, QTP 8.0, Load Runner 6.2, SILK 5.0.2 Rational Tools ,PVCS Tracker & Clear Quest
TOOLS : Developer -2000 (Forms - 4.5, Reports - 2.5, Graphics - 2.5), Visio &
Clarify
RDBMS : Oracle 7/8i/9i, MS-SQL Server 7/2000 & MS-Access
OPERATING SYSTEMS : MS- DOS, Windows NT, 2000, Sco UNIX, HP-UNIX
PACKAGES : MS - Office \'2000 (MS-Word, MS-Excel, PowerPoint)
LANGUAGES : PL/SQL & SQL, Visual Basic, TSL scripting, UNIX Shell

Professional Experience

Senior Quality Assurance Software Engineer
May 2000 to Present
Confidential,New York, NY
Technical Environment: Oracle8i, 9i, SQL Server 2000, VB 8.0, Crystal Reports 9.0, VB.Net
WinRunner 7.6 & Test Director 7.6

Confidential, has an Oncology and pre-natal diagnosis division. This division has an IT development and support organization based in New York City. I am a senior member of the Quality team responsible for initiating, leading and delivery of IT QA initiatives.
Responsibilities

• Leading and Coordinating QA for projects using homegrown, industry and vendor solutions.
• Solutions involve technologies such as .Net, Siebel, Bioimagene, WebMethods, SCC, Xifin and other 2 tier and 3 tier applications.
• Led and coordinated Project Management testing effort with Offshore Team.
• Leading Siebel testing efforts which comprised of integration testing, performance testing and functional testing.
• Led and performed integration testing activities between various enterprise systems.
• Leading compliance approval for QA/UAT code releases using Clear Quest Tool.
• Perform Usability, Function, Integration, Compatibility, Performance/Benchmarking, Validation/Verification, Acceptance and Performance testing.
• Planning resources and schedules for functional and performance QA activities for new and ongoing enterprise Internet and Intranet-based & Client Server software applications.
• Supervised a team of five QA functional test engineers.
• Coordinating automated testing activities which were performed using Mercury WinRunner.
• Providing feedback to executives regarding QA team status and progress.
• Perform business, functional and workflow analysis and wrote appropriate test plans and test cases for Web and 2 tier applications.
• Interacting with business users for requirements, support and feedback on Test Plan and scenarios.
• Participated in the hiring and training of software quality assurance staff members.
• Organize and supervise formal reviews of development documentation (requirements & design document).
• Develop comprehensive test plan, supervise the design and development of test cases, and implemented automated regression testing early in the development effort.
• Technical and business writing for online media, including user manuals, online help, procedural guides, job aids, reference material, and marketing brochures.
• Report and maintain product defects, verify fixed defects, and prioritize outstanding defects using PVCS Tracker.
• Provided Project testing estimates using JIRA.
• Extensively used My Web methods Tool during Portal testing.
• Conduct on-Site user training classes.
• Extensively involved in the design and implementation of Clear Quest tool.
• Test and edit all software documentation.
• Final approval for new product releases.
• Execute manual and automated testing of VB.Net-based applications running on SQL server.

Senior Software Quality Assurance Engineer
February 1998 to August 1999
Confidential,Hyderabad, INDIA
Technical Environment: Oracle 7, SQL Server 7, VB, Crystal Reports, & WinRunner 6.02 & Test Director 6.0

• Performed all aspects of software quality assurance: development of test plans and test cases, unit, integration and acceptance testing.
• Gathered, analyzed and documented business requirements and wrote use cases, based on information gathering sessions with business unit stakeholders and technical team members
• Designed and managed beta testing program.
• Produced flowcharts and process diagrams.
• Assured technical accuracy and appropriate style of end-user software documentation.
• Managed test case development and execution using Mercury TestDirector.
• Executed automated testing using Mercury WinRunner.
• Reported product-testing status to executives.
• Ensured that products were developed according to requirements.

Software Quality Assurance Engineer
June 1997 to January 1998
Confidential,Bombay, INDIA
Technical Environment: Oracle 7, SQL Server 6.5, VB, Crystal Reports, & WinRunner 6.0

• Wrote and executed system test plans & test cases for Client Server software applications
• Wrote product documentation, printed user manual and training materials.
• Designed and managed beta testing program.
• Reported and maintained product defects, verified fixed defects, and prioritized outstanding defects.

Education:
Bachelor’s degree in Economics and Commerce
Post Graduate Diploma in Computer Applications

Certifications:
Developing Clinical Data Management (CDM)
Software Quality Assurance: Delivering Consistent Quality