SUMMARY

• Result-oriented, client facing tester with proven experience of 8+ Years in Systems Design, Quality Assurance, Quality Control, Testing and Delivery.
• Proven experience in traditional SDLC and Agile Software development Life Cycle and delivery process.
• Excellent understanding of QA role and Software Development Life Cycle including testing methodologies like Waterfall model and RAD model.
• Exceptional communication skills, keen at taking ownership and delivering results at all stages of the test and development lifecycles, reviewed use cases.
• Experienced in Manual and Automated testing tools like Quick Test Pro (QTP), Load Runner, Win Runner, Quality Center/Test Director, Test Tracking Tool (TTT), BugZilla and Remedy.
• Experience in writing Test strategy, Test scenario, Test plan, Test cases, Bug reports and developing Test scripts.
• Performed Functional Testing, Black box Testing, GUI Testing, User Acceptance Testing, Load/Performance testing and Regression testing.
• Have done backend testing using Oracle and SQL.
• Facilitated Unit Testing by defining necessary test scripts for development team.
• Having exceptional skills in all stages of testing, Unit, Component, Integration and System testing.
• Working experience on SNMP (in NMS domain).
• Have worked with business analysts, development leads and managers in outlining entry and exit criteria for QA.
• Exposure of IBM Tivoli Netcool products like (Netcool/Impact, TBSM , Netcool/OMNIbus)
• Worked using Windows, Unix and Linux environments.
• Involved in mentoring new folks in team / EDC.
• Exceptional ability to quickly master new concepts, very co-operative team player, fluent communicational skills, and interpersonal skills, innovative and self motivated.
• Ability to collaborate with peers in both business and technical areas, to deliver optimal business process solutions, in line with corporate priorities.
• IBM Tivoli Netcool/OMNIbus version 7.1 Certification with 100%. (IBM Certified Deployment Professional Certification)

Employment History

Confidential,USA (Jul’08 – Present)

Project : Tivoli Business Service Manager [TBSM 3.5/4.0]
Role : Sr. QA Analyst
Duration : Mar 2009 – Current Project
Project Description
Confidential,delivers the real-time information that network operators need in order to respond to alerts effectively and in line with business requirements, and optionally to meet Service Level Agreements (SLAs). TBSM tools enable you to build a service model that you integrate with Netcool/OMNIbus alerts and processes information about alerts and returns a new or updated alert in the Netcool/OMNIbus ObjectServer. TBSM delivers a complete picture of network connectivity, and quickly isolates the source of network downtime.

Responsibilities:

• Involved in the development of Test cases, Test plans, Test data and Test scripts according to Functional Requirement Specifications and System Design Specifications.
• Responsible for Acceptance testing, Functional testing, System testing and Regression testing for each cycle of release.
• Attending daily Bug Tracking Report (BTR) calls to coordinate BTR fixes.
• Actively participated in weekly status meetings and submitted test coverage, test results, BTR status reports.
• Participated in all phases of the SDLC of this project
• Involved in the preparation of Test network Environment .
• Executed the test cases on the UNIX and Windows Operating system.
• Executed manual test cases and executed test scripts using Test Tracking Tool (TTT) and reported the defects in Remedy.
• Responsible for Test deliverables including Test specifications, Requirements Traceability Matrix
• Responsible for the overall Test Environment set-up including Test Conditions and Test Data for Regression, Integration, Stress, and User Acceptance Testing.
• Educated/Trained the QA Project team members in understanding the business/functional logic of the requirements and ensured that the QA standards are followed by the team members.
• Provided status reports including: Weekly Status Reports, Daily Status Reports, and Wrap Reports.
• Scheduled meetings with the Developers to discuss the Issues logged in Remedy and updated its status.

Project : Confidential,
Role : Sr. QA Analyst
Duration : Jul 2008 – Feb 2009
Project Description
Confidential,is the analysis and correlation engine for the Netcool suite of network management products.Netcool/Impact allows you to extensively customize and enhance OMNIbus and other Netcool products by adding such functionality as advanced event and business data correlation, event enrichment and event notification. In addition, you can use Netcool/Impact to integrate Netcool/OMNIbus with a wide variety of third party software, including databases, messaging systems and network inventory applications.The project involves developing test automation in Perl on UNIX platforms. The scope of the project also includes executing the test suites, detecting bugs, if any.

Responsibilities:

• Prepared Test Strategy, Test cases, Test plans, and Test scripts according to requirements.
• Responsible for Acceptance testing, Functional testing, System testing and Regression testing for each cycle of release.
• Validation included the unit testing of the rules files developed specific to vendor’s MIBs.
• Developed positive and negative test scenarios for Black box and performed Manual Testing.
• Executed manual test cases and executed test scripts using Test Director 8.0 and reported the defects in Remedy.
• Actively participated in reviews and meetings to evaluate project artifacts which include design documents, project requirements, business specifications and technical specifications.
• Involved in Performance testing using Load Runner.
• Executed the test cases on the UNIX and Windows Operating system.
• Converted most of the manual test cases into QTP automated scripts to perform Regression testing.
• Participated in all phases of the SDLC of this project.
• Implemented Waterfall model throughout the testing process.
• Responsible for Test deliverables including Test specifications, Test Matrix, Final Test Report.
• Generated status reports and Bug reports and presented them in weekly status meetings.
• Responsible for the overall Test Environment set-up including Test Conditions and Test Data for Regression, Integration, Stress, and User Acceptance Testing.

Confidential, (Jan’07 – Jun’08)

Project : Partner QA
Role : Sr. QA Analyst
Duration : Jan 2007 - Jun 2008
Project Description
Confidential,proactively secures systems and networks from known and as yet undiscovered threats worldwide. Also provides security software up-to-date with the latest protection against Phishing. Partner QA provides McAfee suites such as Virus Scan Plus, Internet Security, SiteAdvisor, Total protection in a way partner desires. Features such as Co-branding, Access Controls, signatures etc are some of the features usually changes from partner to partner

Responsibilities:

• Installing McAfee Software to verify language compatibility support for multinational languages.
• Reviewing PRD (Project Requirements Document) specified by various partners such as DELL, TOSHIBA, ACER etc.
• Verifying the software installed on both Production Environment and QA Environment.
• Develop and execute test plans, test scripts and test cases in Test director.
• Coordinated with the business analysts, developers and discussed issues in interpreting the requirements.
• Creating Test Plans and modifying the Test Plans as and when the Requirement changes if any.
• Involved in UI Testing, Functional and Regression Testing.
• Participated in all phases of the SDLC of this project.
• Actively participated in reviews and meetings to evaluate project artifacts which include design documents, project requirements, business specifications and technical specifications.
• Converted most of the manual test cases into QTP automated scripts to perform Regression testing.
• Development and Execution of test cases according to PRD and design specification.
• Communicated the Results for Analysis.
• Reporting Bugs using Defect Tracking Tools like BugZilla.

Confidential, (Nov’05 – Dec’06)

Project : Confidential,
Role : Sr. QA Analyst
Duration : Nov 2005 – Dec 2006
Project Description
Confidential,has motorcycle insurance coverage packages available in New Jersey, Pennsylvania. Rider can provide with an insurance quote for regular motorcycle or for sport - high performance motorcycle, Rider also provides information about insurance discounts and coverage options, including accessories.

Responsibilities:

• Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.
• Involved in preparation of Uses Cases and Traceability Matrix.
• Ran SQL queries and stored procedures for database testing for the verification of results retrieved.
• Generated reports and graphs and analyzed them to monitor the software performance.
• Developed Test cases based on the technical specifications and business requirements.
• Followed up with the development team to check with the development status of the project and make changes appropriately to the requirements.
• Extensively involved in manual testing of the Application.
• Responsible in running Unix Shell Scripts for different server process.
• Involved in preparation of the Test Data.
• Developed automated Test Scripts using QTP.
• Executed test scripts using Quality Center and analyzed the test results.
• Wrote several SQL Queries and Views..
• Written SQL Queries, Stored Procedures, and Functions using T-SQL, SQL Analyzer.
• Daily Status meetings with QA Manager. Conducted Test plan Walkthroughs.
• Performed Data Driven Test using the Test Data from Data files, Excel files.
• Performed Regression testing using QTP.
• Participated in all phases of the SDLC of this project.
• Reported software defects and interacted with the developers to resolve the defects investigated in the application during testing.

Confidential, (Oct 2003 – Oct 2005)

Project : Confidential,
Role : Sr. QA Test Analyst
Duration : Jul 2005- Oct 2005
Project Description
Confidential,an Internet Application used by the Employers, Employees, Health Care Professionals, and Insurance Agents. Employees use this application to look at their benefits and claims information. Whereas Employers use it to enroll new employees, edit, modify, and delete any information as required. Health care professionals look at it to provide level of service to which each member is entitled.

Responsibilities:

• Conducted Agile Scrum meetings, Iteration planning, kick off and closing sessions.
• Identified and prioritized stories for the iteration and assigned priorities.
• Developed Level of Effort Matrix (LOE), this project was based
• Managed Builds and Releases going into AUT, UAT and Production.
• Defined Defect Management Life Cycle and Root Cause Analysis.
• Ran SQL Queries for backend data testing. Executed Manual and Automated Test Cases
• Conducted daily standing, weekly iteration meetings with the QA team.
• Identified test scripts for progressive testing stages Module Testing, Component Testing, Integration Testing and System Testing.
• Have written automation scripts using Quick Test Professional (formerly WinRunner) for input validations.
• Managed iterative deployments in Test and production environments based on agile principles.
• Driven Unit, Integration, Regression, and UAT Testing activities.
• Managed and executed defect triage process and coordinated delivery of critical fixes with product development teams.
• Generated and presented reports to the management on testing status, defects age and discovery using Quality Center.
• Coordinated UAT and signoff process
• Managed data scrubbing for sensitive commercial customer data.

Project : Confidential,
Role : QA Analyst
Duration : Apr 2005 -Jun 2005
Project Description
Confidential,is the regulatory and price monitoring and controlling body which acts as a bridge between the power generators and power consumers to have a fair price. NY ISO was manually regulating this process of monitoring and controlling the prices. EPV is designed to automate the whole process of identifying, monitoring and controlling the power prices.

Responsibilities:

• Conducted iteration planning meetings and outlined priorities. This project was based on Scrum Method of Agile Development.
• Written and Executed Manual Test Cases
• Ran SQL Queries for backend data testing.
• Developed data sets using MS Excel which were used to validate the output of the system.
• Driven Unit, Integration, Regression, and UAT Testing activities.

Confidential, (Dec 2004- Mar 2005) -Analyst
Responsibilities:

• Written and Executed Manual Test Cases
• Ran SQL Queries for backend data testing.
• Administered Rational ClearQuest, and designed defect lifecycle process and stages.

Responsibilities:

• Produce Business Requirements Documents, Functional Specification Documents and Technical Specification Documents for use with both the business users and the Application Programmers.
• Assist in defining software development project plans, including scoping, scheduling, and implementation.

Responsibilities:

• Define and Create business specifications documentation
• Write programming scripts to enhance functionality and/or performance of company applications using Visual Basic and SQL Server

Responsibilities:

• Define and Create business specifications documentation
• Write programming scripts to enhance functionality and/or performance of company applications using Visual Basic and SQL Server

Tools and Software Applications:

Programming Languages:

SQL, PL/SQL, C, C++, Unix Shell Script, SED, AWK

Automation Tools:

Quick Test Professional, LoadRunner, WinRunner

Operating Systems:

Windows, UNIX (LINUX, Solaris, AIX, HP-UX)

Testing Tools:

Mercury Quality Center, Test Tracking Tool (TTT)

Bug Tracking Tools:

Quality Center, Remedy, Bugzilla

Web Technologies:

HTML,XML

RDBMS:

Oracle, SQL Server 2002/2005

Academic Background:

Bachelor of Engineering in Information Technology.