SUMMARY:

• Around 6 years of diverse experience in the field of Information Technology with emphasis on Quality Assurance, Software Design, Development, Testing and Quality Analysis
• Experience in Business Process Analysis, Business Requirements gathering, Data Analysis (SQL, PL/SQL,TSQL Queries).
• Experience in coordinating testing efforts among the team, exposure to Software Development Life Cycle (SDLC), and expert in manual testing procedures.
• Preparation of scenarios based on Business Requirements, Creation of test cases using Quality Center Tool.
• Extensively worked in Manual Testing of applications on UNIX and Windows Environment.
• Experience in writing System test plans, defining test cases, developing and Maintaining test scripts according to the business specification given
• Expertise in Problem solving and Tracking Bug Reports using Bug tracking Tools
• Experience in Manual and testing including Black box testing, Regression Testing,Integraton Testing, System Testing.
• Experience in Standardization of QA Methodology, Test Plan Formulation
• Flexible and resourceful, applying strong organizational, time-management as well as planning skills to deliver projects on time, despite intense pressure and aggressive timelines
• Highly motivated, Goal-Oriented Professional with excellent Problem Solving skills, Communication Skills verbal and written as well, trouble shooter, strong drive to exceed customer expectations.

TESTING TOOLS

Quality Center 10.2, Mercury Quick Test Professional 8.0, QTP.

TEST REPORTING TOOLS

Clearquest,Quality Center

METHODOLOGIES

OOD/OOA/OOP Design Patterns, Object-Oriented Programming, Client/Server Distributed Systems, Project Management

LANGUAGES

VB, VB.NET, SQL, SQL PLUS, PL/SQL

WEB TECHNOLOGIES

HTML, DHTML, ASP, JSP, VBScript, JavaScript, MSInterdev 6.0

RDBMS

Oracle, MS-Access, MS SQL Server

OPERATING SYSTEMS

Windows 95/98/2000/ME/NT/XP, LINUX, UNIX, HP-UX

Network Protocols

HTTP, TCP/IP, SMTP and Telnet

Employer: Confidential, Irving,TX
Client: Confidential,
Feb ‘07 – July\'10
QA Analyst/Lead

I. Online Specimen Collection & Tracking System:

PharmChem developed a Website for Online Specimen Collection from manual to automated process. Based on existing forms and future requirements, new systems were defined and developed. The objective was to retrieve existing customer data from legacy systems, capture new data related to Accounts and/or, Customers and connect to PharmChem Databank, and propose different options for Test Panel selection. Because of this application, the data entry functionality was shifted from PharmChem to Specimen Collector(s) and it reduced the operating cost from $23 to $15 per Specimen.
Responsibilities:

• Gathered and analyzed requirements, detailed design, and formulated test plan for the functional testing of the application.
• Documented the gathered requirements using MSWord, MS Visio, Excel and PowerPoint.
• Used MS Project for project management and planning
• Created test cases and performed manual testing of the application initially.
• Performed Black Box testing for whole application
• Analyzed business requirements and functional specification documents to write test cases
• Performed manual testing by following the end user business processes on the entire application to test for real world scenario
• Interacted with developers and Business Analyst team to discuss the design and testing scenarios of the application
• Defined requirements by writing Business reuirement Document(BRD’s) and Functional requirement Documents (FRD’s )
• Prepared Functional Specification Document(FSD)
• Conducted the regression testing for each release of the application. Conducted back end testing using SQL queries to validate data.
• Wrote reusable test cases.
• Creation and execution of Test Scripts and documenting the final results.
• Extensively used Recovery Scenarios while doing the regression testing.
• Performed IST (Integrated System Testing), regression on different operating system and browsers.
• Used Quality Centerto report and track defects. Ensured that the severity level for the bugs was assigned properly and the highest severity bugs were resolved immediately so interacted with developers to resolve any defects and issues.
• Participated in End to End testing
• Responsible for weekly status, attend the meetings showing progress and future testing efforts

Environment: QualityCenter 10.0, Windows 2000, JSP, HTML, DHTML, CSS,
MS Visio,MS Project.

II. Automated Testing & Laboratory Analysis System (ATLAS):

PharmChem developed an automated Laboratory Information System (LIS) called ATLAS. It is developed to automate the Laboratory process in various departments like SRD, EMIT, GCMS,DR, STORAGE, and CUSTOMER SERVICES.

Responsibilities:

• Coordinating with teams like business, brokers, and external customers, which are involved in the interfacing of the application
• Gathered requirements through general meetings, study design document & conference calls and documented the requiremets
• Peer review of the documents like Test plan and test scripts developed by the Team.
• Developed Test plan for System, Detail & Over All Test Plan using the Business Specifications.
• Created the System Requirement Specifications and released the Specs
• Participated in the Business review meetings
• Manually performed the functionally testing and also was responsible completing the regression testing
• Conducted the System integration testing of the application manually for different Modules.
• Performing queries to the database using \'SQL\' to check successful Transaction & to create particular test cases
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
• Developed the Automated scripts using QTP for Regression and system testing.
• Worked very closely with the Business Team, Development team and Management.
• Point of contact for both onshore and offshore for testing related activities
• Interacting with Development and QA Teams to ensure overall quality of the software
• Involved in Logging defects, Monitoring their status and tracking them to closure using Quality Center.
• Participated in the Weekly status meetings with the client
• Developed various reports to communicate testing issues to the project manager.

Environment: Quality Center 9.0, Windows NT/2000,Unix QTP 6.5, SQL Scripts, PL/SQL,SQL*Plus.

Confidential,
eRegistration: Oct\'04-Nov\'06
QualityAnalyst
Confidential, customers are encouraged to register online to receive information through emails and have access to Bill View and Bill Pay applications. A temporary user_id and password being generated and printed on monthly bill and asked customers to go online and register their information and create permanent user_id and password. Customers who registered online will have access to view their Bill and full access to all the information. Also provide access Bill Pay application to pay online securely. This application (eRegistration) encourages the customers to register online and provides all the required information to the customer. It also encourages the customers to signup with different products that are in promotion online. This application not only cut down the cost and also promotes the business thru online advertisement.

Responsibilities:

• Involved in reviewing functional design specifications, developing test strategies and specification as well as test plan and reports.
• Created Test cases for the manual testing of the application.
• Involved in Regression testing, Functional testing, Integration testing and System testing.
• Involved in analyzing the test results and identifying and solving the bottlenecks, and documenting the test results.
• Performed the System integration testing of the application manually for different Modules
• Involved in coordinating the test plan development, test cases and tests execution.
• Developed SQL queries to perform Database Testing
• Participated in User Acceptance Testing (UAT), coordinated and dealt with clients for maintaining better quality standards.
• Interaction with developers and Business Analyst team to discuss the design and testing scenarios of the application.
• Retested the defects that are in Test status and updated the defect-tracking sheet.
  Participated in status meetings to report issues
• Analyzed, documented and maintained Test Results and Test Logs.
• Defects were tracked and reported using Test Director
• Responsible for providing regular test reports to the management

Environment: Test Director 6.0, HTML, ASP.NET, JavaScript, Oracle, PL/SQL, Windows NT, Solaris, UNIX.

Educational Qualifications:

• Bachelors in Science (B.Sc).
• Masters in Business Administration (MBA) – Major in HR & Computer Science.
• PG Diploma in Computer Applications (PG DCA).