SUMMARY
I'm recognized for innovative ideas in Quality, Process Improvements, and Project Management of Software and Hardware Development. I've build many Technical Groups from the ground level. My leadership concepts are bases on virtuous teaching cycles.

PROFESSIONAL EXPERIENCE

Assistant Vice President, Quality Center, Information Technology: This position had overall responsibility for the leadership of the Project Management Office (PMO), Quality Assurance, Process Excellence, and Production Control Groups. I was responsible for the implementation of Change Management Configuration Management, and a Change Advisory Board. I implemented a Quality Six Sigma training program. I advanced the PMO through the use of Quality Tollgates and Microsoft Project Server. I implemented an IT Steering Committee and Line of Business Portfolio Meetings. I implemented IT Governance, modeled from The IT Governance Institute, to include the CobiT and Val IT frameworks.

Director, Quality Assurance, Information Technology: This position reported to the CIO of the IT Department. I was hired to build a World Class Quality Assurance (QA) Department that includes Process Improvements Practices. The department was chartered for twelve onsite QA Engineers and Analysts with my plans to grow five times the size in four years. I managed two Quality Assurance Projects off shore to India. Our Business Model was to advance the off shore business. The projects were primarily WEB bases and developed in .Net in a SQL environment. I purchased and implemented the complete Mercury Test Suites. I implemented a Peer Review System that consists of Walk Through, Audits, and Formal Inspections. I implemented many metrics to show the quality level of the products. I was moving toward implementing a Unit Test Group utilizing Compuware's Dev Partner Studio.

SENIOR MANAGER, Engineering Quality Assurance, ProTax: I was responsible for the End-To-End Quality Assurance of ProTax accountant products. Intuit develops software products in Lean, Slice, Agile, XP, and Waterfall methodologies. I was responsible for the Unit Test, Automated Test, Functional Test, Systems Test, and Process Improvement areas. My group also maintained the Perforce software configuration management system for the overall engineering teams. I managed a direct group of 20 Quality Assurance Engineers and Quality Assurance Managers. I managed the outsource testing with HCL Technologies in India. Automation Test Tools used are Mercury TestDirector/Quality Center, WinRunner/QuickTest Pro, LoadRunner, and LogiGear ABT. Unit Test and Code Coverage utilities include DevPartner Studio, McCabe QA & Test, FxCop for .Net, and NUnit.

Confidential, Houston, TX1990-2004
SENIOR MANAGER, Automated Test Development, ISSG: I built and managed the infrastructure to support automated testing of server products. I'm considered an expert in automated testing utilities. I initiated and implemented the following: TestQuest Pro, Alteris eXpress, Mercury Interactive products, Rational Products, WorkSoft Certify, Segue Products, and In-House automated testing utilities. I implemented a WEB based version control system and configuration management system. My programming environments were JAVA, HTML, XML, ANT, and C++. I implemented a corporate wide automated testing process using TestQuest Pro automated test System, and other automated software utilities.

MANAGER, Enterprise BIOS ROM Quality Assurance, ISSG: My responsibilities included people management for ten to twelve advanced level BIOS Test Engineers. I led the development of scripts for IA-32 and IA-64 software driver tests. I designed a SQL test management, tracking and reporting database. I managed the ROM Build and Release and the QA Database Development teams. I implemented MKS Code Source Control system.

MANAGER, Enterprise Quality Assurance, ISSG: My responsibilities included people management for ten to twelve advanced level engineers. I led the Proliant Servers Operating Systems Quality Assurance, and Internal Software Driver Testing teams. The operating systems supported were Microsoft Windows, Novell Netware, SCO Unix, and various versions of Linux. I implemented Failure Mode and Effect Analysis (FMEA), and SEI CMM. I managed the Quality Assurance Outsourcing to BFL in India.

MANAGER, Confidential, My responsibilities included people management for ten to twelve advanced level engineers. Other responsibilities included qualification testing of all workstation options and 3D/2D graphics. I utilized advanced application packages and networks to simulate the customer's environment. I led the BIOS ROM and software development testing. Market segments supported were CAD/CAM, Financial, Digital Content Creation and Electronic Data Analysis. I developed and built this group from conception.

MANAGER, Sustaining & Solutions Test/Internet Development My responsibilities included people management for five to eight advanced level engineers. I implemented an Internet WEB based SQL Database for reporting and tracking of test results. The groups responsibilities included the testing of high-end workstations, utilizing multiple Intel Pentium Pro and Intel Pentium II.
Designed test plans, developed schedules, insured product quality, and created summary closure reports.

SENIOR SYSTEMS ENGINEER, Confidential, I designed and executed test plans for all portable and desktop communication products (Modems and Networks). I performed third level field service customer support.

SENIOR RELIABILITY ENGINEER, Reliability Engineering
My responsibilities included determining root cause of product failures from new products or field failures, for the purpose of enhancing the reliability performance. I performed scientific investigations and failure analysis techniques. I identified, assessed risks, evaluated, and resolved issues associated with integration of any and all piece parts into a deliverable system assembly. I utilized innovative evaluation techniques to identify risks. I utilized cause and effect analysis to address critical parameters at earliest point in life cycle.

Confidential, NH 1988-1990
SENIOR TEST ENGINEER I developed an automated network for the manufacturing area to improve quality and control of software test revisions. I implemented processes for Systems Return, Field Spares Burn-In, Reliability Testing, & Calibration.

Confidential, Manchester, NH1984-1988
PRODUCT ENGINEER
I was responsible for the Motorola 680X0 based workstations product support to the factory.

TEST ENGINEER
GenRad 2272 In-Circuit board tester, Everett Charles Kryterion 550 loaded board tester, CR Technology KT960 keyboard tester, Autotest power supply tester, and Computervision CDS3000/10 Workstation.

Confidential, North Andover, MA1982-1984
CONTRACT TEST ENGINEER
I was responsible for functional test generation for communication products. I wrote "C" code to propagate circuits.

EDUCATION
MBA
BSCS

MILITARY EXPERIENCE
U.S. Army Special Forces. Secret clearance. Sgt.E-5, Honorable Discharge. 1976-1980
U.S. Army Special Forces Reserves 1980-1982

ADDITIONAL TRAINING
AIM Healthcare Services training attended:
Mercury Quality Center, QuickTest Pro, and LoadRunner
HIPPA Training
Microsoft Project Server
ISACA IT Governance & Compliance Certificate
ISACA Val IT Certificate
PMI Quality Project Management
Quality Management Training

Intuit training attended:
Situational Leadership
Microsoft Office Project Web Access
Fagan Formal Inspections
Mercury TestDirector & WinRunner training :( Now Quality Center & QuickTest Pro)
Managing for Productivity Excellence by The Effective Edge
Applied Estimation Practices in Software
Planning and Managing High-Throughput Software Development Projects

HP/Compaq Computer training attended:
ASQ Certified Quality Manager
Rational TeamTest Automation (Robot, TestManager, & ClearCase)
ProtoTest Software Testing
TestQuest Pro Automated Test
SQE Test Manager training
SQE Automated Test Suites training
Six Sigma Green Belt
SEI CMM training
Leadership Essentials
Interviewing Skills
Covey Power and Leadership
Managing At Compaq Program (Seven Management Classes)
Managing Complex Relationships
Telecom Analysis Systems, Inc.
Hands-On Datacomm, LAN, & Modem Test Concepts
Physics of Semiconductor Failures
Systems Architecture
PCI System Architecture
PCMCIA System Architecture
Compaq Technical Diagnostic
Introduction to Datacomm & Networks
Pentium Processor Evolutions
Microsoft Project
EFI Introduction & Advanced
Windows 2000 Training & Windows XP Training

Apollo Systems Division training attended:
Systems Support Engineering (Field Service)
Administering Domain/OS Network Unix OS