Quality Assurance Resume
SUMMARY
- 9years of IT experience in Quality Assurance in Web technology and Client-Server Applications.
- Extensive experience in Manual testing, Quick Test Professional, WinRunner, Load Runner, PVCS, Test Director and Quality Center.
- Expertise in Quality Assurance Testing, Analysis and Documentation of Web Based and Client/Server applications through a full test cycle using manual as well as automated testing tools.
- Experienced in preparing Test Plans, Test Cases and Test Summary. Performed Black Box Testing, Back End Testing, System Testing, Build Verification Testing, Integration Testing, End-to End testing, Regression Testing and Performance Testing.
- Ambitious, motivated and industrious with sound business judgment and strong work ethics.
- Excellent verbal, technical, leadership and interpersonal skills.
TECHNICAL SKILLS
Testing ToolsQuick Test Professional 8.2/9.2/9.5, WinRunner 7.0, PVCS Tracker 7.0, Test Director 7.2/8.0, Quality Center 10.0, Load Runner 7.0/8.0/8.1, JIRA ,
Database
Oracle 7.x/8.0/9i,10g Inter Base, MS SQL Server and MS Access
Languages C, C++, JAVA, Shell Script, Visual Basic, VB script, SQL and PL/SQL, HTML, XML, DHTML, TSLServer Side
ASP and JSP
Operating System
Windows XP/2000/2003/NT/98, UNIX and MS-DOS
Others
MS Office, TOAD, BDE SQL explorer, SQL Server Management Studio, EMS Inter Base Manager, Perforce, Fiddler, IE6, IE7, Mozilla Firefox 2, Safari 3.1, Opera 9.2, SOAP UI 2.5, WinScp, Putty , Rally
PROFESSIONAL EXPERIENCE
Confidential, Ashburn, VA Nov '08 - Present Sr. QA Engineer
Export Compliance System:Export Compliance System provides an automated, high volume export compliance screening for manual transactions as well as transactions handled through Verizon Quote,Order and Provisioning systems, and corporate databases. EzStatus:This system provides statuses and milestones for different Quote, Order and Provisioning systems. The system receives high volumes of data over a period of time. The portal enables business users to view and manage the quotes, orders and their milestones. Responsibilities Include:
- Performed the system test for integrated release cycles
- Developed SQL queries to validate the data insertion and updates for real time transactions
- Tested the complex database procedures for drill down reports
- Provided training on the ECS system to off-shore teams and coordinated the testing efforts to meet the deadlines
- Introduced Industry's best SQA standards in the project to improve the QA process, includes Test cases template, Test cases organization
- Customized the QualityCenter to enforce Defect life cycle rules
- Developed Test plan and the test strategy for each release cycle to test the real time transactions and communication between integrated systems through WebService
- Developed test status reports in Quality Center for reporting to the management.
- Developing the automation scripts for Regression test suite using QTP
- Created several checkpoints to verify UI and Database text or values
- Developed the hybrid automation frame work for automation test suite
- Developed the components for hybrid automation framework including driver script, action script,front end interface to execute QTP automation, excel file for configuration and data source
- Developed several scripts to create data sets for Integrated system test
Environment:Quick Test Professional 9.5, Quality Center 10.0, SOAP UI 2.5,TOAD 9.6,Oracle 10g, J2EE 5, UNIX, Windows XP
Confidential, New York, NY Mar '08 - Nov '08 Sr. QA Engineer AdsDaqAdsDaq provides high-precision, real-time contextual advertising solutions guaranteed to maximize the results and impact of online advertising. The ADSDAQ Exchange is the only online exchange where both advertisers and publishers have complete control.
Responsibilities Include:- Created automation scripts for the publisher portal using QTP
- Designed and developed the modular framework for the acceptance and functional automation scripts
- Developed SQL queries to validate the publisher portal internal reports
- Reviewed and updated the Payment Gateway test plan based on the changes to the current business requirements
- Collected the response time and through put of the AdsDaq system under high volumes of load using Loadrunner
- Reviewed business requirements and created test cases for the Publisher Enhancement release
- Involved with product group in user story level estimation and task level estimation as part of AGILE methodology
Environment:Quick Test Professional 9.5, Quality Center 9.2, Load Runner 8.1, MS SQL Server 2005, SQL Server Management Studio, Fiddler HTTP debugger, Windows XP
Confidential, Falls Church,VA Jan' 07- Mar '08 Sr. QA Engineer BioArcheProgesa is American Red Cross national blood collectionapplication. This COTS application helps the ground staff in collecting and processing the blood and blood components with accurate and efficient procedures.
Responsibilities Include:- Validated the data migration from legacy systems to eProgesa COTS application based on the conversion specifications
- Validated the target data files on the UNIX box based on the conversion mapping rules
- Created SQL queries for the baseline data migration testing to identify and query the data from the source database
- Involved in developing strategy for the end-to-end testing of data migration and data sampling
- Involved in developing test plan for data migration testing
- Created automation scripts for the regression testing of the blood collection functionality
- Improvised the hybrid framework built for the regression automation
- Created scripts for data seeding into eProgesa application using Vugen
- ValidatedQualityCenter tool with eSignature, to comply with FDA 21 CFR part11 regulation.
- Customized the workflow in the QualityCenter with new functions and validation procedures
- Validated PCAnywhere tool for remote workstations management to comply with the standard operating procedure(SOP)
Environment:Quick Test Professional 8.2, Test Director 8.0, QualityCenter 9.0, Load Runner 8.1, Oracle 8i, 10g, TOAD, Windows XP/2003/2000
Confidential, McLean, VA May' 05- Jan' 07 QA Engineer Hiring Management
Hiring Management/Quick Hire is a web-based system that gives Government agencies a quality recruiting process. The recruiting process includes creating vacancies and posting the vacancies to public job sites and job sites internal to an organization.
Responsibilities include:- Lead in project planning and design of test strategy.
- Installed QualityCenter and migrated projects from Test Director to QualityCenter
- Maintenance of TestDirector and QualityCenter and updating the test suite.
- Configured Dashboard for reporting the test status.
- Presented the test strategy to Dept of Treasury
- Created test plans, test strategy, test cases, test summary and release notes for multiple projects and hot fixes.
- Opened defects and closed the defects upon resolution.
- Conducted meetings for defects status with different groups.
- Validated the Fax service performance against business requirements.
Regression Automation: Led the automation team
- Identifying and documenting the business requirements and the necessary enhancements for the application.
- Identifying the candidate for automation from the Regression test suite.
- Creation of a project estimate for the automation of Regression test suite.
- Preparation of a Test plan for the automation of Regression test.
- Creation of test cases and design steps covering both positive and negative scenarios.
- Creation of the automation test scripts and enhancement of the scripts based on the requirements.
- Checkpoints such as standard checkpoint, test checkpoint, database checkpoint etc., are inserted in the scripts as needed to verify the business rule.
- Designed and developed automation scripts in test suite to perform a schedule run.
- Designed and developed the hybrid automation framework for the regression automation scripts
- Designed and developed the modular framework for the build acceptance automation scripts
- Installation of QTP and performed necessary environment settings as per the test automation plan.
Load Test:
- Load testing for Customs department and Dept of treasury using Load Runner 8.0.
- Designing and execution of the Load test scenarios in the Load Runner controller.
- Coordinated with Development and Business team to resolve the Load test issues.
- Created the test plan as per the load test requirements
- Determined the possible scenarios to perform an extensive coverage
- Determined the number of Vusers to be created per scenario
- Analyzed the test results and documented for the report purpose
Environment:Quick Test Professional 8.2, Test Director 8.0, Quality Center 9.0, LoadRunner 8.0, Apache, Jrun, Linux, Inter Base 7.0, Perforce, Star Team 2003, JIRA, Windows XP/2003/2000.
Confidential, Collierville, TN Nov' 03 - April '05 QA Engineer
Confidential
The Global Trade Manager was developed to save customers' time and money by making international shipping easier and reducing the number of delayed or caged international express shipments resulting from missing documentation and/or incomplete or incorrect information on documentation.
Responsibilities include:
- Created and executed the test cases.
- Tested and analysed, the added enhancements for integration.
- Tested and analysed the effectiveness of promotions like Estimated Duties and Taxes using complex Oracle queries.
- Performed Regression testing to ensure the modified code complies with business requirements.
- Identification and resolution of production problems
- Data migration from MS Access database to Oracle database
Environment: Java (jdk 1.2),Test Director, Oracle 7.3, MS-Access 7.0, Windows NT
Global Trade AdministratorThis system was developed and enhanced to aid users in managing various rules and regulations associated with the international shipments. It consisted of a Visual Basic front end and Oracle database.
Responsibilities include:
- Prepared and executed the test cases
- Tested the enhanced screen layouts and screen flow manually
- Performed the functionality testing of the Visual Basic Screens
- Performed System Testing
- Provided SQL expertise in writing queries for various purposes
Was involved in testing and migration of data consisting of merging multiple databases and consolidating the redundant data
Environment: Windows NT, Visual Basic 6.0, Test Director, Oracle 7.3, Office 2000
Issue log is a completely Web-based system. All administration, entry of issues, assignment of issues, setting priorities, searching and reporting is done using a web browser. Issues can be entered by the end-users themselves. Notes can be entered regarding the issue. Users can see a list of outstanding issues they\'ve submitted, and see what progress has been made without calling the support staff.
Responsibilities include:
- Worked with project team and business units to conceptualize and build foundational support structure to cover business processes.
- Evaluated the processes in terms of the future improvements
- Created test scripts using WinRunner
- Tested the entire functionality of the application on different browsers.
- Documented and reported bugs found out during the process of testing
- Provided training and orientation to the end users on the new application. Developed the user-manual for the new system.
Environment: WinRunner 7.0, PVCS Tracker 7.0, Windows NT 4.0, ASP, HTML, Oracle 8i, Netscape Navigator 4.7, IE 5.0.
Confidential, Boston, MA Apr' 02 - Nov' 02QA Tester
Transport Management SystemThis software package keeps track of the supplies of the products to the customers from the various depots of the supplier, the supplier bills are raised for customers, customer's payments for the purchases. It maintains the inventory of delivery order wise supplies. The main modules are master, transaction, inventory, and reports.
Responsibilities include:
- Involved in Customer requirement study, Analysis of customer requirements
- Actively involved in designing and execution of test plans
- Prepared test cases. Prepared and conducted module testing.
- Used Win runner for Regression testing.
- Involved in user manual documentation.
- Involved in the testing of online and batch programs.
- Written shell scripts, procedures and stored functions for displaying error messages.
Environment: UNIX, Windows NT, Oracle 7.3, Visual Basic 6.0, MS- Access, TestDirector 7.2, WinRunner 7.0, LoadRunner 7.0
Confidential, India Jun' 01 - Apr' 02 Software TesterHigh Way Automation System
This is a major project developed for Sparsh Communications. This project mainly deals with tracking the vehicle information on the Highways. HAS tracks the vehicle information regarding current location from Kiosks centers and passes data to the Web servers located in different locations
Responsibilities include:
- Involved in Creation of test cases and test scripts for the functionality testing.
- Involved in manual testing of the application.
- Involved in Functional testing of tracking module.
- Analyzed user requirements attended Change Request meetings to document changes and implemented procedures to test changes.
- Involved in Regression testing.
- Used WinRunner for Regression testing.
- Responsible for writing shell scripts for monitoring the database activities and to perform jobs.
Environment:Windows NT, Unix, Oracle 7.2, Java, and WinRunner 6.0.