Professional Summary:

• Over 8+ years of diverse experience in Software Quality Assurance and Testingwith expertise in analyzing and understanding the business, technical and functional requirements.
• Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in Analysis, Design of Manualtesting of Client-Server, Multi-Tier, Stand-alone,Windows based, Mainframe and Web based applications.
• Strong understanding of Test Methodologies and Test Plans in Project Life Cycle.
• Analyze Requirements, Test Plans, Test Estimations, Test Scenarios, Test Specification, Traceability Matrix and Release Notes based on Project documents available.
• Hands on experience in preparing Test Scenarios, Test cases, Automated Tests and Test Data and executing the same.
• Experience in executing automated testing scripts.
• Experience inIntegration Testing, System Testing (Functionality, Regression), Performance Testingand User Acceptance Testing.
• Experience in Mercury automated testing tools like WinRunner, Test Director/Quality Center, Load Runner and QTP.
• Extensive experience in White and Black Box Testing.
• Expertise in Bug Tracking and Reporting using Test Director/Quality Center.
• Expertise in QA/Testing with Windows/UNIX Environment and Oracle, SQLServer databases as back end.
• Attention to detail and ability to work in tight schedules and on different applications concurrently.
• Have developed excellent professional and interpersonal skills by working independently and as a team.
• Ability to communicate and interact with team members and customers with ease and professionalism.
• Excellent work ethic with attention to detail and the ability to work in tight schedules.

Technical Skills:

Testing Tools

WinRunner, LoadRunner , Test Director, QTP, HP Quality Center, Visual SourceSafe

Data Modeling Tools

Rational Rose, Erwin, MS Visio

Operating Systems

Windows98/NT/2000/XP, Mac

Database and Utilities

ORACLE 8i/9i, 11i, Server 2000, DB2, MS-Access, SQL*Plus, SQL Loader, SQL Server Express Studio, TOAD

Languages

Java, C++, .Net, COBOL, JCL, SQL and PL/SQL

Web Application Development

HTML, DHTML, XML, CSS, Java Script, JSP, Applets, ASP, ASP.NET, VB Script, .NET

Office Suite

MS-Access, MS-Excel, MS-PowerPoint, MS-Outlook, Visio

Others

Siebel 2000, Siebel 7, Siebel 7.5.2, Crystal Reports, Actuate Reports, Informatica 5.1.1

Experience Summary:

Confidential,WINov 2011 – Aug 2012
Sr.Test Engineer

Essen group has come out with a new dating site called “Know2love”. This web application was released to the general public on 08/20/2012. Defect tracking and logging was done using an online application which is a real time web basedsystem, which takes care of key process like software quality assurance,reviews and defect tracking. The testing was devoted towards checking thefunctionality and the user interface of the application.

Responsibilities:

• Writingbusiness threads.
• Executed the project in capacity of Sr.TestEngineer
• Writingtest cases for unit level testing and functional testing based on the threads.
• Execution of the test cases.
• Performed Manual Testing for usability and compatibility of the custom Web application
• Analyzed systems design specifications and developed Test Plans, Test Cases to cover overall quality assurance testing.
• Responsible for Black box, Regression and Data testing.
• Performed manual GUI Testing for Data entry screen inthe Application
• Wrote modification request (MR) for the bugs in the application and helped developers to trackthe problem and resolve the technical issues.
• Worked closely with the ApplicationDevelopment, Design and Testing team throughout the project\'s lifecycle.

Environment: Manual Testing on Windows &Mac, ASP.Net, SQL, Windows XP, Online Custom defect logging Application

Confidential, MI May 2010 – June 2011
Sr QA Analyst

Credit Acceptance Corporation has established a centralized system CAPS an Internet-based system that allows its dealer-partners to deliver credit approvals to every customer within 30 seconds or less. CAPS is used to maintain and monitor dealer-partners information, customer information, dealer contract terms, payment terms, dealer performance details, sales person performance details, underperforming dealer reports. The core work is redesigning the existing GUI provided for dealer-partners login and generating crucial reports from data warehouse for business analysis allowing dealer-partners of the company to view and analyze their performance statistics from prior years and setting future goals.

Responsibilities:

• Responsible for software testing activities including creating test cases, executing system, integration, and regression testing.Involved in the complete QA lifecycle activities like Pre-testing phase, Acceptance testing phase, testing phase and also in User Acceptance Testing.
• Write manual test scripts using Mercury Quality Center.
• Developed Test Matrices and reported the defects.
• Extensively used SQL queries to verify the back end process and prepared test data. Involved in Manual Testing of the various reports developed.
• Worked on multiple environments to test all the system’s connectivity.
• Involved in analyzing functional requirements documents for multiple projects.
• Followed Agile Methodology in Project Life Cycle. Participated in stand up meetings and weekly status meetings.
• Responsible for Interface Testing to ensure the transfer of loans and files through various systems.
• Attended daily meetings, status meetings and defect tracking meetings.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.

Environment: Quality Center, TOAD, Oracle 11i, COGNOS, ETL, Data warehousing, UNIX Sun Solaris, C# .net, ASP, XML WebServices,SQL Developer, SQL* Plus, PL/SQL, TOAD, MS Office Outlook, MS Visio

Confidential,KYNov 2008 – Mar 2010 
QA Analyst

Humana is a leading Insurance provider in the US. The Medicare Modernization Act (MMA) Project involved developing and testing to validate that project was being developed according to requirements. The major goal of the project was customization of the AS400 Mainframe system and applications running on it. As a Software test analyst, I was responsible for writing test cases, executing them, documenting results and analyzing test results to check for conformance and make sure software developed was as per highest industry standards and free of defects. 
Responsibilities:

• Extensively involved in determining the test scope of the MMA project in terms of the QA department and Humana IT. Created the Test Cases as per the Business requirement.
• Experience in writing extensive and complex SQL queries to test the database for back-end testing.
• Performed System, Workflow Integration testing and logged defects in Quality Center 8.2. Performed UAT and excelled in testing various Humana Web applications built on J2EE/Java framework.
• Performed functionality and end-to-end automated testing using QTP on the Weblink application that was an JSP/Java app
• Tested Purchase Orders using ME23/ME23N transaction to validate financial postings of documents. Checked PO history for dates of posting, Net Value, Plant information, vendor data
• Tested Sales Orders using va03 transaction to validate bookings. Checked for Document flow
• Validated data population correctness against data tables running SQL queries in TOAD
• Performed extensive screen field validations, triggered transactions in AS400
• Executed test cases and documented all of test process in Quality Center 8.2
• Performed Interface testing of all the processes involved
• Extensively involved in test data set up for the MMA project. Worked hand in hand with the Business users to develop UAT test cases and assisted Business team to execute and document

Environment: AS400, JCL, CICS, QC 8.2, UNIX, SAP 4.6c FI/CO/SD/MM, MS SQL Server, SQL, QTP and TOAD

Confidential,NYNov 2007 – Aug 2008 
QA Analyst

Fast CAP (Customer Advantage Plan) 
MetLife is one of the leading insurance companies in the United States. The FastCAP helps the field agents of the company to enter prospective customer’s data. The application also calculates the amount of premium required, cash value and benefit amount for the years in consideration. In this system, registered members with MetLife can get details of their LTC insurance, change the term of their coverage and also use the premium calculator to determine the new premium.
Responsibilities:

• Understand and analyze the requirements on functional requirement Specification and system design specifications.
• Prepared Test Plans, Test Scenarios and Estimations to the team.
• Prepared and Executed Test Specifications.
• Captured Objects and its properties using QTP.
• Used Test Director to document all testing results, metrics, designing test cases, defect tracking and reporting.
• Performed black-box, functional, system, regression and user acceptance tests.
• Developed, executed and maintained test scripts with the help of QTP and Quality Center 8.2.
• Worked on development and enhancements of Usability, Functional and Integration scripts based on Use cases.
• Reported all issues related to UI look and feel subject to UI team.
• Developed test scenarios and test data according to specifications.
• Involved in automation and manual testing.
• Interacted with analysts and developers to resolve root causes of the issues.
• Wrote SQL scripts for test data creation.

Environment: QTP 8.0, QC 8.2, Oracle, ASP.NET, C#.NET, MS SQL Server 2000, XML, HTML, DHTML.

Confidential,Columbus GA July 2006 – Oct 2007
QA Tester

Total Systems Services Inc (TSYS) is recognized as the market leader in providing electronic payment services to financial institutions and companies around the globe. We work behind the scenes to offer unmatched flexibility, control and service quality to our customers through a broad range of innovative issuing and acquiring payment technologies, including consumer–finance, credit, debit, healthcare, loyalty, prepaid, chip and mobile payments. Purpose of the project was to enhance the software of Total Systems to enable them to expand their operations worldwide. The Project required Analysis of monetary fields in Programs & Copybooks, Conversion of monetary fields to be able to hold larger values, Validation of the Converted programs and Testing of all the programs so as to ensure that they working as intended.
Responsibilities:

• Created test requirements hierarchy to represent the features and functionality that needs to be tested in the application
• Developed QA test plan covering functional, integration, regression and end-to-end testing.
• Developed and executed test cases and verified actual results with expected results.
• Performed Manual Testing to verify all the monetary data elements in various CICS screens are capable of handling 15 digits.
• Worked closely with Product Development teams to ensure testability
• Responsible for Black box, Regression, and Integration testing
• Manually executed test cases and reported results to development teams

Environment: Main Frames, DB2, COBOL, CICS, Manual Testing.

Confidential,Montville, NJMar 2005 – May 2006 
QA Tester

Berlex, Inc. is a U.S. affiliate of Schering AG, Germany that is one of the world’s leading pharmaceutical companies. The Application empowers employees/researchers with a powerful tool for anytime anywhere access to information, thereby enabling them to learn, collaborate and respond more quickly to new government regulations, technical advances, and other critical information. This has resulted in improved consistency, inter-departmental integration, thus speeding up the process of researching and developing new products, getting them approved, and getting them to market.

Responsibilities:

• Developed test cases, test scenarios.
• Designed steps for automated test scripts, run the tests and reported the results.
• Developed, executed, and maintained automation scripts using WinRunner.
• Wrote SQL queries for retrieving the data from tables.
• Writing test scripts to perform functional, integration, and regression testing.
• Identified the tests that are repeatable for each testing cycle and generated Automated Test scripts using TSL in WinRunner.
• Performed manual testing for the login, registration and URL Management web pages based on the test cases written.
• Designed and executed Performance Testing using Load Runner and Windows Performance Manager.
• Used Test Director to raise the Bugs.
• Used Test Director for Configuration Management.
• Involved in manual and automated testing of application over different platforms.
• Performed functional and regression testing of application.
• Logged all the defects detected in the defect-tracking tool and verified the "fixes" for the reported bugs.

Environment:WinRunner, Test Director, Java, Servlets, JSP, EJB, Java Script, HTML, JDBC, Oracle, WebSphere 4.0, Windows NT.

Confidential, WAJuly 2003 – Mar 2005 
QA Tester

Confidential, Partner Website is targeted to AT&T dealers and resellers who sell AT&T products. This website provides information about service plans, products, upcoming courses and commission information. It provides AT&T partners the ability to co-brand and customize sales collateral such as brochures and fact sheets with their respective contact information for email distribution or professional printing. It is a part of partner relationship management of AT&T. The partner service module of the website helps partners to get information on marketing and other issues by providing interface for service requests and smart scripts.

Responsibilities:

• Developed test cases, test scenarios and test data according to specifications.
• Performed Sanity testing to ensure that build is ready for complete testing.
• Performed system testing and integration testing of the web site.
• Created and executed automated test scripts using WinRunner verified that software and applications were coded according to the specifications.
• Identified the tests that are repeatable for each testing cycle and generated Automated Test scripts using WinRunner.
• Analyze business process performance, graphs and reports to assess performance.
• Involved in manual and automated testing of different applications over different platforms.
• Development of test plans and test cases as per functional requirement specifications.
• Built test scripts for functional and regression testing.

Environment:WinRunner, Test Director, Java, Servlets, JSP, EJB, Java Script, HTML, JDBC, Oracle, WebSphere 4.0, Windows NT.

Confidential, PAVE AUTO, CT April 2002 – June 2003
QA Analyst

The PAVE Program, which consists of three major phases: Foundational, Homeowners Policy and Auto Policy,supports the strategic direction of Personal Lines, replacing multiple Customer Management and Policy Administration systems into one common platform, the CSC Exceed application.Exceed Application is an End to End Solution for the P & C Insurance application. PAVE Auto QA deals with customizing the PAVE application for the new changes in Rating and Policy methodologies. Clients were using Legacy application and transformed the application to EXCEED to implement new Rating and Premium calculation concepts.

Roles and Responsibilities:

• Involved in Round 2 release of application and creating Requirement Traceability Matrix (RTM) and evaluated the test coverage.
• Mainly involved in Interface and Policy module and Rating Module.
• Conducting weekly meeting with Clients for reporting test execution status.
• Mapped the requirements, Test cases and test execution in Test Director.
• Incident reporting in case of issues during execution and logging defects in Test Director.
• Meeting with Client Business team on UAT defects.
• Involved in the preparation of Execution Status Report for reporting to the Client.
• Preparation of Defect related metrics on Weekly basis.
• System, Integration, Regression and End-to-End Testing.
• Onsite-Offshore Coordination.
• Preparation and reporting of Execution Scorecard which contains execution status and defect related metrics
• Metrics data preparation for the status reviews.

Environments: ASP.NET, Test Director, Microsoft Windows