Qa Analyst Resume
SUMMARY:
- Over 7 year Experience in testing Web, 3-tier Client/Server architecture for Finance, HealthCare and Telecommunications industries.
- Experienced in back-end testing using SQL queries, Sub queries in various testing environments
- Experience in designing Test cases based on business requirements and technical specifications
- Excellent knowledge and working experience in test planning, test execution and test results analysis
- Extensive experience in both Manual & Automation Testing. Proficient in using mercury tools like QTP (Quick Test Pro), WinRunner, Test Director and Compuware Tools for testing Client/Server and Web based applications.
- Thorough hands on experience with all levels of testing including Smoke,Baseline,Ad-hoc,White,Functional, Integration, System, Regression, Negative and UAT Testing
- Experience in using QA methodology such as CMM, V Model, Agile/Scrum and Black Box testing under Windows and UNIX/Mainframe environment to perform: GUI, Web, JAVA/J2EE, XML, C, C++, C#, .NET Technology and Cold Fusion application testing.
- Strong problem analysis & resolution skills and ability to work in multi platform environments.
- Excellent team member with good communication and interpersonal skills.
PROFESSIONAL EXPERIENCE:
Confidential,GA July’04-July’09
QA Analyst
- High Level Test Plans were written by incorporating user profiles, configurations, environments, risks, test scenarios, schedules, analysis and presentation of results.
- Developed Test Cases and Test Scripts in Quality Center.
- Developed and executed automated testing scripts throughout the testing cycle using QTP and Test Partner.
- Responsible for developed and execute the test plans and test scripts in Test Director to produce actual results, worked with the Developers/Business Analyst to validate actual test results to expected results and ensure the test requirements are met.
- Responsible for testing Credit Card Transaction process and eStore payment management processing using CyberSource Paylinx application.
- Developed and executed SQL Scripts for testing Data cleansing, conversion and validation for Sage legacy system to SAP ERP solutions.
- Tested the format of the Flat files which were uploaded into SAP using BDC.
- Responsible for testing ATR/e-File, AO, Billing and eStore/e-Commerce applications.
- Lead QA for testing Sage public facing web sites into a single technology, reuse applications and content across multiple sites using Interwoven Team Site 6.7.1.
- Worked in testing Aqualogic/Plumtree portal engine for Site Management.
- Responsible for testing QA_BT2K (BizTalk) server and Manhattan Shipping system testing.
- Lead QA for Testing Richmond/Beaverton ACD projects using Avaya ACD system.
- Tested different existing call routing system using Aspect-Witness integration system and Customer Care/Information system.
- Used QA Center, PVCS, Bugzilla and Track Record Web-based and Client based Defect tracking system to identify, analyze, track and verify defects.
- Prepared verbal and written reports (RTM) on test results (e.g. defects, status, coverage, trends, pass percentage, etc.) and determined how best to communicate them to the core project team.
- Responsible for ensuring that all necessary sign-offs have been achieved, understanding and adhering to test planning and execution guidelines, processes, and standards, improving and documenting the testing process in SharePoint, reporting status of assigned test tasks and issues and escalating issues and risks to project management/team lead as required.
Confidential,Indianapolis, IN June’03-June’04
Software Test Engineer
- System Test Team member for Testing complete Health care management software(Citrix) with Centralized Billing, Access and Receivables Management modules, Collection agency services for LillyCares and LilllyMedicareAnswersProgram.
- Performed GUI interface testing and DB testing using QuickTest Pro.
- Used Mercury Quality Center for reporting the bugs and writing the test cases and test scripts
- Responsible for testing HL7 message protocol using EDI Transactions.
- Tested HL7 messaging system that transmitted patient medical records to various internal and 3rd party processing units.
- Used Test Director for Project and Software Requirements Specifications analysis and translate them in Test Plans and Test cases.
- Prepared a Test Suite of Sanity, Smoke, Regression, Module, Integration, System and Ad-Hoc testing
- Worked in client/server applications developed in C, Pro*C, C++, Java and SQL with Oracle database on UNIX server.
- Involved in the project\'s Testing Center of Excellence (TCoE) team, which focuses on testing and deals with process, tools and best practices.
Confidential,Durham, NC May’02- May’03
QA Tester
- System Test Team member for Testing for a Health Insurance Company this is a Dental and Medicare Health Products Coverage Application developed in
ASP.NET, CICS, Siebel, EDI Using XML, UML WEB SERVICE In order to improve the Performance with Downtime Zero and Claim the coverage’s to EDI file.
- Co coordinated with Business Analysts in gathering Business requirements.
- Wrote Test Cases and Test Procedures based on the documentation with the intent of finding as many errors as possible.
- Involved in Integration, End to End testing and User Acceptance testing, Main Frame Testing (VFP) phases and corresponding process of migration.
- Verified the bugs fixed by developers during each phase of testing such as White Box Testing and Black Box Testing.
- Identified and documented the defects in Test Director.
- Tested several Healthcare, Medicare Reports and verified the reports generated by the programs for accuracy and data integrity using HIPPA.
- Tested Health Care Claim applications using NASCO claims processing system.
- Used Win Runner for testing system’s GUI, Functionality, Verifications and Validations.
- Worked closely with the configurations in fixing the bugs and did Regression testing.
Confidential,Tampa, FL Oct’01-April’02
MIS Software Application Tester
- System Test team member in testing Globally used proprietary NC3 (Network Configuration, Components, and Connectivity) applications for Network engineering data supporting VPN, Frame Relay, MPLS, International Ordering systems and network engineering databases in support of ordering, installing and monitoring IBM/AT&T Managed Data Network Solutions.
- Tested different XML API verbs, which allow requesting application either to store information in or retrieve information from the NC3 database.
- Used XML Generic loaders, XML loaders and Visio loaders which process the extract files to NC3 API XML input, and sends requests to NC3 API, to add the data into the database.
- Developed, Modified and executed UNIX Shell scripts.
- Worked in client/server applications developed in Java, Visual Basic, C, C++, Visual C++, and SQL with DB2 database on AIX /UNIX server.
- Analyzed Business requirements and translate them in Test plans and Test cases following the one process, CMM and TPM/FLT methodology.
- Used Sablime, CMVC, and Team Connect and PVCS Tracker for verify and track defects and configuration management.
- Install Code in Web, Appl and API server in both ST and UAT Environment.
EDUCATION:
Master of Science in Entomology
COMPUTER TRAINING AND SEMINAR:
- Currently attending Malix college of Medical and Computer Technology for advanced computer courses.
- Attend International Conference on Software Testing Analysis & Review May 16-20,2005,Orlando, FL
- Compuware Test Partner, QA Center and HP QTP at Sage Software
- Rational Test Studio and Team Unifying Platform at Rational University-Atlanta
- Mercury Testing Tools at Solutions Inc.-Atlanta
- UNIX (Intro, Tools & Utilities) at Kennesaw State University, Kennesaw
- Oracle 7.3/8i, Developer 2000, Visual basic 5.0, C and C++ at Coresoft Corp., Atlanta
TECHNICAL SKILLS:
Automated Testing Tools: QTP 9.5, WinRunner, Mercury Quality Center, Test Director 6.1.0, Compuware QA Center 5.0.1, Test Partner
Web Technologies: TeamSite, Aqualogic/Plumtree, HTML, WebLogic, VBScript, JavaScript, CSS,
RDBMS: SQL Server2000/2005,Oracle7.3/8i/9,AS/400,DB2 and MS Access.
Other Software/Tools: MS office Suite 2003,HL7 message, CICS, MS Visio, XML Generic Loaders, XML Loaders, Sharepoint, MS Visual Source Safe, TrackRecord
Telecommunication: Avaya, Aspect ACD system, VPN, Frame Relay, MPLS
Operating Systems: OS/2(2.3,2.4), Windows 3.1/95/98/NT 4.0 2000,ME, XP, UNIX (SunSolaris2.5, 2.6,SunOS 5.8,5.9,OpenVMS VAX 6.2).
Hardware: IBM Compatible PC, MAC, AS/400 and Mainframe
WORKING ON
• Certification for Software Quality Analyst (CSQA)
• Certification for Software Tester (CSTE)