Quality Assurance Resume

Career Summary
Experienced, detail oriented IT professional with expertise in testing, system analysis, troubleshooting, and defect management. Recognized by department and project managers for delivering highly accurate project results on-time, including black box, end to end and regression testing. Dedicated team player with excellent analytical, problem solving and communication skills. Proven ability to build rapport with clients and team members, and perform effectively in a multi-tasking environment.

Areas of Expertise

Data Warehouse / Web-Based Testing
Quality Control Testing, Analysis, and Validation for all Phases of Software Development Life Cycle (SDLC)
Rapport with Clients, Assuring Quality System and Software Updates and Training
Skilled Team and Project Leader
Application Security Testing
Documentation for Manual and Automated Tests

Professional Experience

Confidential,Newyork
(Consulting Company in IT)
Specialist, Quality Assurance Testing July 2007 – Till Date

Executed manual and automated procedures to ensure that data warehouse information, web based application and other products and system for clients, met organization standards, specifications, and requirements. Reported the progress of quality assurance activities to senior management to keep them apprised of the project development and issues in order to meet or exceed strategic objectives.

Detected and eliminated errors using Mercury Quality Center which ensured system usability and compatibility.
Tested application security for multiple mainframe, client-server, and web- based applications which enabled selected managers, agents or agencies access to the information displayed and brought systems into compliance with company standards.
Participated in development of system which enhanced communication processes with client to provide timely and accurate producer information updates required for compliance with securities regulations.

Confidential,India
(Software Development Company)
Quality Assurance Engineer Dec 2004 - June 2007
Newtech Computer Centre provides software and services for ERP, Health care and banking sectors. As a Senior QAE with Newtech, I Designed and Executed Automated and Manual test plans. Major accomplishments at Newtech are:

Designed test cases and scripts based on requirement specifications.
Performed functional testing, smoke testing, regression testing, data driven testing, performance testing, stress/load testing and monitored test results.
Performed Database testing by writing and executing SQL Queries.
Carried out thorough inspection of QA results, Facilitated team discussion with various development teams about potential areas of errors.
Successfully assisted with all phases of system implementation within established deadlines.
Developed and wrote system user manuals with step by step instructions for the business units which provided readily usable information for users.

Confidential,India
(Mfr. Machine for Diamond Ind.)
Software Test Engineer April 2003 - Nov2004

SARIN Technologies develop and deploys manufacturing, advanced planning, evaluation, and measurement solutions for diamond grading and gemstone production. I performed various testing for the software and database applications. The following are foremost achievements:

Analyzed business requirements, wrote functional specifications and created traceability matrics, test cases and deliverable metrics.
Involved in Functional testing, Business Process Validation & Performance Testing.
Designed and developed database schemas and performed Database testing.

Technical Experience

Mercury Tools: Quality Center, Win Runner and Quick Test Professional(QTP)
Microsoft Office Tools: Excel, Word, Access and Windows

Education and Awards

Certified tester, ISTQB (International Software Testing Qualifications Board).
QTP Basic and Advanced
Microsoft Certified Professional (MCP)

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