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Sr. Qa Engineer Resume

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PROFESSONAL SUMMARY:

Objective
A challenging position in a friendly, flexible software development environment where my technical, organizational, and leadership skills will contribute to elevating the quality and success of projects.
Profile:

  • 7+ Years of diversified IT experience in Software testing, Quality Assurance and Quality Control Process for different client projects.
  • Strong understanding and practice of various Software Development Life Cycle(RUP, EDP, Agile SCRUM, Waterfall) process
  • Ability to successfully lead and manage testing team's involving Quality Assurance of Web based and Client/Server applications.
  • Extensive experience in Client/Server database programming both in Oracle and SQL Server.
  • Strong back-end testing experience using SQL, UNIX and XML
  • Excellent Communication, Written and Management Skills.

Technical Experience:

  • Having extensive experience in leading manual and automated testing.
  • Developed Test Plans, Test Scenarios and Test cases, Web Testing, Software documentation from business, technical and functional requirement.
  • Experienced in using Test Director, Test Manager, IBM Rational Functional Tester and MS Office for creating Test Plans and Test Cases.
  • Worked extensively on Microsoft Project to track testing team efforts and for resource management.
  • Analyzed Functional Requirement Specification (FRS), System Design Specification (SDS) and Non-Functional Requirement Specification.
  • Prepared Test Plan, Test Specifications as per Standard Operating Procedures (SOP)
  • Strong understanding of the ISO Quality standards, CMM and Software Development Life Cycle (SDLC).
  • Knowledge of RUP Iterative Software Development Life Cycle process. Worked on Agile methodology.
  • Extensive experience in leading functional, unit, integration, regression, black box testing, white box testing, back-end testing, and browser compatibility testing.
  • Extensive experience in leading Load / performance testing in different stages of Software Development Life Cycle(SDLC).
  • Extensive experience in performing regression, functionality, GUI, positive-negative testing using Win Runner, IBM Rational Functional Tester, IBM Rational Manual Tester 7.0.1.2, Test Manager, IBM Rational Clear Quest 7.0.1 and Quick Test Pro
  • Worked with bug tracking tools like IBM Rational Clear Quest 7.0.1 for identifying, analyzing, and documenting defects and support requests.
  • Extensive experience in Client/Server database programming both in Oracle and SQL Server.
  • Extensive skills at establishing test project structure, timelines, communications, and operations. Extensive experience in time tracking tools like IBM Rational Portfolio Manager.

TECHNICAL SKILLS:

Functional Testing Tools

Test Manager, Mercury's Win Runner 8.0/7.5/7.0, Quick Test Professional (QTP) 8.2/6.5, IBM Rational Functional Tester 7.0.1, IBM Rational Manual Tester 7.0.1.2, Microsoft Office Visio 2003, WinSCP4.1.6, SecureCRT4.1 and Rational Robot

Performance Testing Tools

Mercury's Load Runner 7.6/7.5/7.0, IBM AppScan..

Project Management Testing Tools

Microsoft Office Project, IBM Rational Clear Quest 7.0.1, IBM Rational Requisite Pro, IBM Clear Case, Microsoft Visio, Mercury's Quality Center 8.2, Test Director 8.0/7.2, Test Manager, IBM Rational Portfolio Manager, Microsoft Office Outlook 2007, Microsoft Office PowerPoint 2007 .

Programming Languages

SQL, PL/SQL, UNIX Shell Scripting, HTML, XML,C/C++, Java 2.0/1.2,Java Script 1.1,VB Script and ASP 2.0

Databases

Oracle 11g/10g/9i, MS-Access 7.0, and MS-SQL Server 7.0/6.5

Methodologies

RUP, Agile and Waterfall

Web Application Server

WebLogic 6.1/7.0/8.1,WebSphere 5.0/6.1 and Apache

EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS

  • Bachelors in Accounting
  • Global Technology Diploma in Computer Applications(G-TECH)
  • Post Graduate Diploma in Computer Applications
  • IBM Rational Manual Tester Certified

PROFESSIONAL EXPERIENCE:

Confidential, May'08 - Till Date
Sr. QA Engineer
Project: Ecommerce (Client: The College Board)
Description: This project involves web based application and internal tools for the College Board to accept electronic transactions through secured zone (PCI). Ecommerce consists of Online Store application and Institutional Ordering Tool application. Both the vertical applications use PCI secured zone to process electronic transactions.

Environment: IBM Rational Functional Tester, IBM Rational Test Manager, IBM Rational Requisite Pro, IBM Rational Clear Quest 7.0.1, IBM Clear Case, Html, Oracle9i, MS SQL Server 2000/7.0, SQL, SQL*Plus, XML, Microsoft Office Excel 2007, Microsoft Office Outlook 2007, Windows 2000/ NT/98, Netscape Navigator, IE 0.6, IE 0.7, Microsoft Office Project 2003, FLUX4, SecureCRT4.1 and WinSCP4.1.6.

Roles & Responsibilities:

  • Managed team of testers, working on the project to make sure they are involved in the project from analysis phase till release closeout.
  • Extensive involvement with security team to ensure project related NFR's are captured and tested thoroughly.
  • Responsible for building and maintaining project schedule and project plan.
  • Worked closely with Finance team, project manager and business analyst in defining ambiguities in Business, Non-Functional and Functional Requirements.
  • Provided test estimates for various phases of the project and parallel unexpected test efforts.
  • Facilitated QA Test Plan reviews meetings attended by members of Product, Development and Senior Management.
  • Facilitated Defect Triage meeting. Informed Senior Management of Risks / Issues discovered while testing.
  • Facilitated conversion of regression test cases into automated test scripts to run various scenarios with multiple test data to ensure better coverage. Performed extensive back end testing.
  • Ensured CCB meetings are scheduled to determine scope and defect reviews.
  • Managed QA resources trainings/demo's and walkthrough's to ensure proper knowledge is gathered before testers start building test cases and user guides.
  • Coordinated Test Plan reviews/Test case reviews and deadline meetings
  • Coordinated code handoff meetings with QA/DEV teams
  • Coordinated build schedules with change management team.
  • Ensure project progress and status throughout testing phase from functional/Integration/regression testing to signoff pre-deployment activities.
  • Conducted weekly and bi-weekly status meetings to ensure successful task completions.
  • Conducted Release Readiness reviews
  • Defined Entrance / Exit criteria and provided continual Risk Assessments to Senior Management
  • Conducted Post Release meetings with Team and Business owners.

Confidential, Dec'07 - May'08
Lead QA Engineer
Project: ECL/EPL/SAT (Client: The College Board)
Description: Web based application for College Board to provide students/parents/professionals ability to create user accounts and access SAT registrations, maintain student accounts and subscriptions. This tool also provides professionals with login information to access various College Board applications.

Environment: IBM Rational Functional Tester, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest 7.0.1, Clear Case, Html, Oracle9i, MS SQL Server 2000/7.0, SQL, SQL*Plus, XML, Excel,Windows 2000/ NT/98, Firefox, IE 0.6, IE 0.7, IE 0.8, MAC, MS Office, MS Project.

Roles & Responsibilities:

  • Managed a team of testers working on the project to make sure proper communication and integration efforts are achieved.
  • This project had 3 different sub projects involved and testing resources were responsible for their own sub project. Main role was to ensure progress for all the 3 sub projects.
  • Daily stand up meetings were scheduled when project was in testing phase from regression till production deployment as various QA teams were involved.
  • Involved in implementation of Test Strategy and reviewing test cases. Multiple meetings/reviews were conducted as integration was the main goal of the project.
  • Made sure testing team created test cases based on signed off requirements from requirements review meeting.
  • Provided Test Estimates for various phases of the project.
  • Coordinated with QA Managers for integration testing with different applications.
  • Conducted early UAT/Demo's for Business.
  • Worked on test team status reports and proactively addressed issues related to environment/integration/builds.
  • Ensured all the QA documentation, training materials and user guides are reviewed and signed off.
  • Established meetings with end users and UAT teams to discuss testing defects and participated in "Go" "No Go" decisions.

Confidential, Dec'07 - Nov'08
Lead QA Engineer
Project: LCT (Client: The College Board)
Description: Web based application for College Board to provide students to calculate loans using Loan Calculator Tool (LCT). This tool provides institutions signing up with the College Board to calculate loans using LIBOR/Prime rates. Tool consisted of Institutional Calculator and Admin Tool.

Environment: IBM Rational Functional Tester, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest 7.0.1, Clear Case, Html, Oracle9i, MS SQL Server 2000/7.0, SQL, SQL*Plus, XML, Excel,Windows 2000/ NT/98, Netscape Navigator, IE 0.6, IE 0.7, MS Office, MS Project.

Roles & Responsibilities:

  • Involved in building test cases and test plan using the story boards.
  • Conducted weekly and bi-weekly status meetings to ensure successful task completions.
  • Involved in implementation of Test Strategy and reviewing test cases.
  • Attended daily standup meetings to represent QA efforts on 3 week sprints.
  • Responsible for managing the project schedule and project plan.
  • Worked closely with Project managers and business analysts in defining Ambiguities in Business and Functional Requirements.
  • Reviewed UAT documentation and scheduled presentations for the end users.
  • Monitored test scripts and status using IBM Rational Functional Tester and Manual tester.
  • Split test modules and sub modules based on time lines and resources. Modular test case approach was identified for this application.
  • Provided testing team all the support for executing tests in assigned environment and monitored/escalated environment related issues.
  • Coordinated with QA Managers for integration testing with different applications.
  • Pre-Deployment/Post-Deployment meetings were conducted with entire team.
  • Ensured all the QA documentation, training materials and user guides are reviewed and signed off.
  • Established meetings with end users and UAT teams to discuss testing defects and participated in "Go" "No Go" decisions.

Confidential, Dec'07 - Till Date
Lead QA Engineer
Project: SSD (Client: The College Board)
Description: Web based application for College Board to provide accommodations for disabled students applying for SAT. Coordinators from schools request accommodations online for students and the process of approving and denying requests are maintained by this tool. The workflow process is also maintained online.

Environment: IBM Rational Functional Tester, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest 7.0.1, Clear Case, Html, Oracle9i, MS SQL Server 2000/7.0, SQL, SQL*Plus, XML, Excel , Windows 2000/ NT/98, Firefox, IE 0.6, IE 0.7, IE 0.8, MS Office, MS Project.

Roles & Responsibilities:

  • Worked closely with team to create test scripts using IBM Rational Functional Tester and Rational Manual Tester.
  • Documented UAT related user guides in Clear Case.
  • Extensively involved in back end testing and integration testing with vendors.
  • Extensively involved in testing data migrations from production.
  • Ensured all the QA documentation, training materials and user guides are reviewed and signed off.
  • Established meetings with end users and UAT teams to discuss testing defects and participated in "Go" "No Go" decisions.

Confidential, Oct '06 - Nov' 07
Sr. QA Automation Engineer
Project: ESC Automation & ECOM (Client: The College Board)
Environment: IBM Rational Functional Tester, IBM Rational Test Manager, IBM Rational Requisite Pro, IBM Rational Clear Quest 7.0.1, IBM Clear Case, Oracle9i, Jmeter, MS SQL Server 2000/7.0, SQL, SQL*Plus, XML, UNIX, Microsoft Office Excel 2007, Microsoft Office Outlook 2007, Windows2000/NT/98, Microsoft Office Project 2003, FLUX4, SecureCRT4.1 and WinSCP4.1.6.
Roles & Responsibilities:

  • Involved in project from analysis phase till release closeout. Extensive involvement with security team to ensure project related NFR's are captured and tested thoroughly.
  • Extensive experience in creating manual and automation test scripts and facilitated Defect Triage meeting. Informed Senior Management of Risks / Issues discovered while testing.
  • Involved in backend testing, performance testing and security testing.
  • Coordinated build dates with change management team and coordinated with QA Managers for integration testing with different applications.
  • Worked extensively on back end testing.
  • Coordinated with QA Managers for integration testing with different applications.
  • Worked with Automation engineers to automate test scripts for better coverage
  • Conducted UAT/Demo's for Business and Pre-Deployment/Post-Deployment meetings were conducted with entire team.
  • Worked closely with team to create test scripts using IBM Rational Functional Tester (Modular test case approach) and escalate issue related to the tool.
  • Worked with team to execute batch jobs and monitored scheduled batch jobs. Worked on Performance testing.
  • Worked closely with team to perform Function Testing, Integration Testing, Browser, Configuration Testing, Content Testing, Security Testing, Regression Testing and System testing in various environments.
  • Manual test scripts were developed and converted into automation scripts for regression testing and smoke testing using RFT.

Confidential
Sprint
Quality Control Analyst
Project: Premier Desktop, IVR Testing
Kansas, USA Oct' 04 - Sep' 06

Environment: Load Runner , Quality Center, Test Director, Rational Clear Quest and Clear Case , JAVA, J2EE, HTML, SQL ,ORACLE, WebLogic 6.1/7.8, Windows XP/2000, UNIX,MS-Office,Aspect ACD, Edify IVR,Genesys CTI

Roles & Responsibilities:

  • Strong understanding of EDP (Sprints SDLC) process.
  • Coordinate Project Management team in proving testing effort for every release.
  • Responsible for building test environments, gathering test data and documenting defects from the test results.
  • Designed Testing call flows using Microsoft Visio for client presentations
  • Involved in preparing the Test scenario's, Test cases for complete application Testing

References:

Personal and Professional upon request

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