Product Test Engineer Resume
SUMMARY OF QUALIFICATIONS
An Engineering executive looking for a challenge! My forte is in growing the business by building a cohesive engineering team, changing what needs changing while watching the bottom line. With over 15 years of senior management experience I work best when I can be hands on with the engineering teams while working with the executive team on corporate planning. An extensive background in the following competencies:
Open Source SW Environments Technical Leadership Innovation
SW Architecture Reuse Team Building Strategic Planning
Product Test Strategy Customer Partnering Process Excellence
- Managed teams of over 200 development and test engineers with budgets of over $50M
- Accomplishments:
- Product development: 57 days from concept to delivery of consumer internet product
- Team building: 20 engineers over 200 in 24 months, revenue went from $300M to $1B
- Process Improvement: introduced ‘customer partnering’ saving end user $3.5M per annum and cut acceptance test cycle by 30%.
- Test: Test Expert automation implementation across all product lines cutting regression test effort by 80%
- Developed metrics to measure development process improvement providing release over release quality measures and code validation statistics. Reduced field issues by 30%
- Created Systems Engineering teams that introduced innovation (new technology, best practices) and new ideas (adjacent and new markets) to cross-functional teams in a multi-site environment. This created product ownership within the teams and reduced schedule delays by 15% year over year.
- Created the infrastructure for an efficient development organization (sales, biz dev, marketing, development, test, delivery, support) by enabling Engineering subject matter experts to work directly with marketing/sales and end customers. A variety of tools used include a number of CMS, requirements gathering, defect tracking and MS Project applications. This reduced the conflict between departments and created an open dialogue environment.
- Developed and implemented SaaS 24/7 Web Service Environment. Architected and developed a full service environment for end customers and internal issue resolution across a multi-site environment with a worldwide customer base.
WORK EXPERIENCE
Confidential 2009 - ongoing
Fremont CA Technology Development Confidential Apr 2010- Jul 2010
- Worked with CEO on developing storage (SSD, HDD) roadmap prior to going on staff full time as VP Engineering. Assessed engineering needs, tools and process needs as well as implementation plans. Worked closely with Sales and Marketing on project priorities to ensure revenue growth. Met with all key accounts to assess limitations and needs of customer support team and customer satisfaction with schedules and product functionality. Hired full time in July 2010.
- Projects included the development of GYN Surgical Products. Specifically, an Endometrial Ablation system that includes an RF controller and catheter system. Previous projects included responsibility for all aspects of end-to-end development (HW/SW/Test & support) in a multi-board development of an Endovascular Photo Acoustic Recanalization (EPAR) System. Working as a member of a group of individual consultants for Dean Miller Associates the development team engaged with medical device companies GORE and Hologic on proprietary programs
Accomplishments:
- Within 6 months held first alpha demonstration of the system to client.
- Setup and maintained all aspects of project plan (MS Project)
- Developed the requirements gathering process with application (Polarion)
- Maintained development schedule for Engineering ensuring FDA requirements were met
- Created defect tracking process and implementation (Bugzilla, FogBugz)
- Maintain server site for all documentation and standards tracking
Confidential 2010- 2011
Fremont CA VP of Engineering
- Responsible for Engineering, Support, and QA functions for storage drive (HDD, SSD, ODD) test equipment. Grow the team to support increase in business and work with Sales and Operations to ensure a smooth transition during this growth. Ensure scope of Engineering effort covers existing (SAS, SATA, USB) and future (PCIe, 6Gig, NAND) form factor and interface technologies. Partner with key accounts on cloud storage and retrieval algorithms for infrastructure and support needs.
Accomplishments:
- Within 3 months structured the team for growth by creating Systems team to assist Sales and Support team to create a profit center by implementing maintenance and service contracts.
- Defined next generation product line based on new drive technologies.
- Restructured Operations and Engineering interfaces that aided in eliminating over 50% of delivery backlog in Manufacturing caused by rework and part shortages issues.
- Created center of excellence in Development (HW & SW) in remote site to off-load support issues affecting development schedules.
- Transitioned system test (regression, black box) to Asia as cost cutting measure and increase test coverage to ensure better quality products being shipped.
- Created defect tracking process and implemented across sites.
- Company went from $7M revenue in 2009 to over $26M revenue in 2011and on track for over $30M in 2012. Number of employees (non-manufacturing) went from 18 to 26.
Confidential 2007- 2009
Pleasanton CA Site Director – Technology Development
- Site director responsible for all aspects of end-to-end development (HW/SW/Test & support) in a multi-site development environment. Current projects include EoPDH for wireless backhaul with DS1/DS3 and SONET/SDH (GFP, VCAT, LCAS) interfaces and the porting of a proprietary OS (BiNOS) onto a LINUX platform. Products were for major carriers backhaul of video, voice and data to/from cell phones.
Accomplishments:
- EoPDH for wireless backhaul MUX with GigE and fiber/SONET interfaces and NMS
- Released 3 SW projects in 3 months (client server based, GUI, B2C focus, security, C++, Java).
- 4 Customer visits per quarter to ensure customer partnering strategy is successful
- Collaborated with Marketing/Sales on 24-month SW development and technology ‘roadmap’ which includes a Wireless backhaul strategy, Wireline IP MUX turnkey solution and secure video transport program.
- Company had 30% revenue growth to $134M in 2009. Number of employees was approximately 450.
Confidential 2001- 2007
San Jose CA
VP of Engineering – Enterprise Technology Development
- Responsible for over 100 engineers in a multi-site development environment (contract team in Bangalore India). Platforms included client/server and switches for IPTV applications (cable, Telco and on-line (web)). Key accounts were 9 major cable companies, Cisco, AT&T and Microsoft as they independently developed an IPTV infrastructure. This development also required set top box and router applications development. Also responsible for all architecture, development, test and support of synchronization and timing platforms (quartz, Rubidium, Cesium clocks) as well as network management systems. For NMS, development was done by my team in Bangalore India while all other Engineering tasks (systems, QA, support) were local.
Accomplishments:
- Delivered fully featured B2C project in 57 days (conception thru customer delivery)
- Managed 25-30 simultaneous development projects year over year. (C, C++, GUI, web)
- Implemented program co-ordination project to have embedded and management SW projects released in parallel on all platforms. Marketing/Engineering agreement.
- Developed systems architecture and new technology introduction within the 3-year strategic plan with PLM. (Synchronization and timing devices, Rb & Cs clocks, GPS)
- In 5 months planned and implemented a development program to enter a new voice/video market (IPTV) including set top box security for DRM and clock spoofing. DTI (DOCSIS Timing Interface) server has sold over 2,000 units to date.
- 97% of projects delivered within 1 week of planned release date
- Reduced development schedules by 50% by restructuring Engineering organization
- In 9 months implemented RoHS and WEEE compliance for Japan and Europe
- Engineering prime for development due diligence on 3 acquisitions within 2 years.
- In 12 months, developed the lab environment for product validation and product performance in a multi-node IP network.
- Company had 1000 employees and revenue of $200M
Confidential 2000- 2001
VP of Engineering
Accomplishments:
- Recruited and trained a team of 40 Engineers in a start-up environment.
- Chaired the Business Development Team (executive members)
- Delivered 20 SW projects in 9 months
- Prepared budgets and completed 4 cost reduction projects in 9 months.
Richardson TX
Director of Product Test Engineering and QA
- Roles included QA for all SONET/SDH platforms (metro, edge and access) as well as NMS/EMS PRD/MRD, design, QA and support.
- EMS/NMS: NetSmart (CORBA, XML, SNMP, TL1, FTP, JIDM)
- Craft: FlexR, NetSmart
- Recruited, hired and trained over 100 product and system test Engineers in 2 years. Team of 200+ in multiple sites.
- In 8 months, implemented a SW test strategy to promote product quality and reduce cycle time.
- Initiated a Customer partnering program to provide a seamless interface for beta customer’s application requirements to reduce time to market.
- Responsible for the $20 million (annual) SW Validation program budget.
- In 4 months, created the ‘test from desk’ infrastructure to facilitate remote SW development.
- Assisted in developing the Quality System model and implemented the new process in SW delivery (from planning stage to installation).
- Engineering representative on executive team for new products and markets assessment
Developer thru Director of Software Development
- Developed features 3WC, call hold, conf call as a designer. Worked the infrastructure for the feature environment. Worked DMS-100. DMS-250, DMS-300
- As manager, implemented Customer Support organization (Tier 3) for all Nortel customers. Setup and implemented 24/7 support
- As Sr. Manager/Director, investigated, developed and implemented Test and QA Strategy for all Nortel development (POTS, Centrex, ATM, Frame, IP, SONET) for voice and data networks. Helped develop voice recognition server, developed edge switches for ATM/IP in partnership with FORE Systems, and was hands on with key accounts for roadmap and new feature development. Worked on IP strategy for next gen digital switches and investigated security (DNS issues) and transmission issues (x-talk, echo cancellation). Had up to 100 engineers as direct reports.
- Customer Account Prime developing product architecture and network topology for voice and data network. Working directly with customer executive team.
- Researched and implemented the Nortel Product Test Strategy across all LOBs.
- Managed a team of SW developersin 7 locations world-wide.
- Created a working partnering relationship with an overseas (India) contracting house (Wipro).
EDUCATION
- MSc Computer Science
- BSc Applied Mathematics