EXECUTIVE SUMMARY

Skilled developer with 15 years of experience in Web applications, 3-tier architecture applications and Client/Server technologies. Innovative leader with demonstrated managerial and technical expertise providing clear direction as the catalyst for positive change and producing operational improvements. Demonstrated ability to complete projects on-time and on-budget.

TECHNICAL
Languages: .Net, J2EE, JSP/ASP, XAML, Ajax, PHP
Applications: Eclipse, Visual Studio, Netbeans, SQL Server, Apache HTTP Server, IIS,
SharePoint, Force.com platform, Joomla, SSRS, SSIS
Testing Software: Compuware TrackRecord, TestPartner, QADirector and QALoad, IBM Rational line (functional and performance suites), TestTrack Pro

AREAS OF EXPERTISE

• Software Development
• Project Management
• Software Development Life Cycle
• Vendor Relations
• Operations and General Management
• Professional Services
• Client Training
• Budget Management
• Strategic Business Planning
• Team Building & Staff Development

PROFESSIONAL HISTORY

Confidential, Wrentham, MA 2007 - present
Software Samaritan builds products and provides services for the design and delivery of client specific software and web-based applications.

Senior Applications Developer
Provide small - midsize clients with web exposure. Services include set up of e-commerce ventures, development of web marketing and design plans, management of data on client sites, business process and training.

Project: Proprietary e-commerce websites (3)

• Developing retail and small business websites.
• Hands-on development: VB Express 2008, Express SQL 2008, Joomla

Project: Data Storage and Retrieval

• Developing proprietary, web-based social contact and biographical history database for guardians playing an integral role in the safety and security of minors.
• Hands-on development: VB Express 2008, Express SQL 2008.

Project: Upgraded Visual Basic 6 to VB Express 2008

• Upgraded legacy product reducing time to implementation, providing customization and incorporating .NET standards.
• Hands-on development: Visual Basic 2006, VB Express 2008, Express SQL 2008

Confidential, Boston, MA 2005 - 2009
Confidential, is a technology company with a foundation in predictive modeling and business intelligence. Verisk builds products and provides services for the design, delivery, financial control and measurement of health care services.

Manager of Client Solutions (2007-2009)
Managed a team of 12, directed the strategic planning, budgeting, development and implementation of projects to ensure client objectives were achieved through customized products, services and technological solutions. Established and met timelines while providing customized quality client services and encouraging teamwork and collaboration.
Quality Assurance Manager (2006-2009)
Defined testing methodologies, designed test plans, test cases and automation for validating windows and web-based applications based on standards in all phases of Software Development Life Cycle.
Support Manager (2005-2009)
Created new Support division and ensured superior levels of customer satisfaction by building infrastructure, hiring and retaining talented staff, providing technical and service skills training and applying measurable standards of service performance.

Project: Client Portal

• Developed self-serve portal enabling clients to locate product information, retrieve documentation and identify services. Created client opportunity to contribute to the knowledge-base library.
• Hands-on development: SalesForce customization using Visualforce, Apex, custom S-Controls and Custom Objects; Data Exchange/Data Integration for SalesForce using the SalesForce API; Creation of SalesForce triggers and workflows; Use of Eclipse IDE.

Project: Data Processing System

• Developed custom utility for importing data providing client with a 360-degree view of patients, business and real time analytics.
• Hands-on development: Business Intelligence Development Studio (SQL Integration Services, Reporting Services, Notification Services, Analysis Services).

Project: Client Specific Projects

• Developed custom projects for cleansing healthcare data, reporting and analytics.
• Hands-on development: Business Intelligence Development Studio (SQL Integration Services, Reporting Services, Notification Services, Analysis Services).

Confidential, Waltham, MA 1994 - 2004
Solucient creates products and services to help professionals and stakeholders understand healthcare markets, access medical and drug information, manage costs, and improve the quality of care.

Director of Development (1997-2004)
Managed all levels of the software development life cycle including strategic planning, requirement analysis, design, development, quality assurance and implementation. Teams of up to 20 members were comprised of Software Engineers, Data Base Administrators, Business Analysts, Quality Assurance Testing Analysts and Client Support Representatives.

Project: Population Profiling System

• Managed upgrade of legacy product reducing time to implementation (from 90 days to 30 days), providing customization and incorporating standards.
• Provided technical leadership and a spirit of collaboration to highly technical and multi-dimensional teams.
• While collaborating with client users and IT staff and adhering to expectations, managed, planned and estimated costs and resources for each client's project.
• Throughout life cycle instilled Knowledge Transfer Plan, resulting in identification of components needed for client deployment, end user training, and IT support.
• Coordinated and created Statement of Work, task level project plans and risks assessments.
• Hands-on development: Visual Basic 6.0, Java with Oracle databases.

Project: Claims Edit System

• Managed and development of custom utility for manipulating client specific data and reading and entering data in XML files.
• Coordinated development of AutoQuery GUI tool for express-validation of data.
• Amid staff reductions, assigned to maintain current status of product until assessment could be made for next steps.
• Managed the transition of product to maintenance state, handled by 2 resources (rather than the original 10), so remainder of development staff could move to a new project.
• Hands-on development: J2EE, Java Beans and XML.

Project: Client Specific Projects

• Managed development of custom projects for cleansing data analytics and custom reporting.
• Hands-on development: Visual Basic 3.0/4.0 and VSView with MS Access and SQL Server 5.0/6.0.

Project: Y2K Migration - Clinical Outcomes Measurement Systems

• Assigned to manage creation and upgrade of current product, in lieu of new version release that was behind schedule and would not be released before Y2K as planned.
• Planned and scheduled costs, timeline and resources.
• Successfully released upgrade on-time and avoided client system collapse.
• Hands-on development: Visual Basic 4.0, with MS Access and SQL Server 5.0/6.0.

Manager of Quality Assurance and Technical Support (1994-1996)
Collaborated with client users and IT staff and adhering to expectations, managed, planned and estimated costs and resources for product testing and support. Mentored and coached a team of 10 in the objectives of business operations, workload management and cross training.

B.S. in Computer Science - New England Institute of Technology
Estimating and Managing Project Costs Certificate
TQM Certification
PMP Certification - anticipated date 2/10

ACTIVITIES/AWARDS
Microsoft Code Camp Toastmasters International
HIPAA Officer PMI Member
Employee of the Year (2001, 2006)