SUMMARY:

Nearly 10 years of experience in Software Quality Assurance and software testing of client server and web-based applications with special focus on API’s. Expertise in analyzing requirement specifications, developing test plans, test cases, test scripts and planning for QA deliverables.

Excellent understanding of the Software Development Life Cycle and analysis, with emphasis on Black Box testing, Backend Database testing, functionality testing, GUI testing, system testing, regression testing, load and performance testing. Strong Manual Testing skills and proficient in using testing tools such as Quality Center, Quick Test Pro, WinRunner, LoadRunner and IBM Rational Suite.

Possess excellent analytical skills with good communication and self-organizing skills, assertive and a committed team player. Skilled at building a strong team environment, and have the ability to acclimatize to new technologies and situations with ease.

Expertise:

• Experience in Leading Manual, Automation & Performance testing projects in a Global Delivery Model on a variety of platforms like Web, Client/Server & Mainframe systems.
• Experience in Requirements Gathering, Developing Statement of Work & Change Requests, Automation Test Framework, Developing Test strategy, Defining Defect Management processes, Test Effort Estimation, Test Schedules, Traceability Matrix, Test Design, Manual & Automation test scripts, Test Execution & Metrics Reporting
• Experience in Defining and Implementing Quality Assurance Processes
• Have an Experience in Coordinating between the Offshore and Onshore Teams.
• Extensive Experience in testing Man hattan and Enterprise Data ware House Applications Using Infomatica
• Hands on experience on CA-Autosys event-driven ITautomation.
• Hands on experience on site-scope monitors to make sure we meet Service Level Agreements (SLAs), Identify and remove bottlenecks and Eliminate unplanned outages
• Hands on experience on manual/automated testing web-based applications
• Experience in working with IT projects in different domains which include Banking, Finance, Telecom Billing and Health Insurance
• Experience in ETL Data Warehousing, database testing using Informatica for Workflow process
• Experience in Creating TSL test scripts for testing stages such as Functional testing, User Interface, Parallel, and Regression testing.
• Proficiency in Test Management as well as Requirement Management
• Expertise in writing Test cases, Test scripts and Test plan.
• Strong Knowledge in Java, Developer 2000, Visual Basic, VB.NET, ASP.NET, C, C++.
• Experience with ETL tools Informatica and Oracle Warehouse Builder.
• Good exposure to reporting tools like Business Objects, Cognos and Oracle Reports 2.5/6i.
• Extensively involved in Test Designing, Test Planning, Test Execution and Test Reporting
• Excellent team player with good communication and interpersonal skills and with solid team leading capabilities
• Strong problem solving, judgment and decision making skills
• Actively involved in successful testing EDI/XML transactions.
• Experience in Documentation of testing procedures using MS Office (MS Word, MS Excel).
• Hands on experience on Ab Initio Graphs
• Proficient in the SDLC standards and Expert in planning tests, writing test scripts, executing tests, and tracking defects. Expertise in writing Test plans, Test cases and Test scripts based on business and system requirements
• Good Knowledge on rational tools like Requisit Pro, Clear Quest, Jira and Clear Case
• Knowledge of networking protocols TCP/IP, FTP, HTTP and SMTP
• Good Knowledge in OOPS, SDLC, RDBMS, OOAD concepts
• Expert in writing Test Scripts in TSL, SQA Basic
• Hands on experience on Microsoft BizTalk, Visual Studio and .NET architecture
• Have hands on experience with Quick Test Pro 8.2.
• Good knowledge in Configuration and Change Management
• Expertise in Black Box, White Box and web-based testing
• Automating test scripts for Regression, Load and Performance testing

Technical Skills:

Programming Language: C, JAVA, Visual Basic, CICS, JCL, COBOL, PERL SQL, TSQL, PL/SQL, Queryman
Scripting Languages: ASP, TSL, JavaScript, VBScript, HTML, and XML
RDBMS: Oracle 7.x/8i/9i, MS SQL Server 7.0, DB2 UDB, and Sybase
GUI’s: Visual Basic 5.0/6.0, Power Builder (5.0)
Operating Systems: UNIX, MS-Dos, Solaris 5.0, Windows 95/98/NT/2000, MVS, JES.
Emulators: Extra Client, IBM Personal Communication Extra Personal Client, Extra Bundle
Test Tools: WinRunner4.0/5.0/6.0/7.0, Quality Center, QTP 8.0, SQA Suite 4.0./5.0/6.0, Test Director 7.6/8.0 and 8.2, LoadRunner 8.i, LoadRunner 9.1, LoadRunner 9.5, Rational Clear Case, Rational Clear Quest, and Rational Test Manager
Reporting Tools: Crystal Reports and Business Objects 5.1
Platform Tools: File-Aid, Insync, TSO, ISPF, QMF, SPUFI, Sort Utilities, WB2, Pacman, ONDM ,Abend-Aid, Toad, WinSql, .Net Framework, Truecomp, IBM Web Sphere, RUN Server,Citrix,
Microsoft Office 2000 Tools: Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
Warehouse Tools: AB Initio 1.10, Data Stage 5.2/7.1, and Informatica 6.0
Database Tools: TOAD, Rapid SQL, ERWIN, and SQL Navigator, WinSql
Internet Technologies J2EE, ASP, XML, HTML, IIS, WebLogic, EDI
Web technologies: JAVA, JAVASCRIPTS, APPLETS, SWINGS, JSP, EJB, HTML, DHTML, XML, .NET
Tools/Packages Visual InterDev, Visual Café, Macromedia Dream Weaver

Experience:

Confidential,Iowa City, IOWA Jun’08 – Nov’09

QA Analyst/QA Lead

Environment: MS Project, MS Office, Business Objects, Unix, PSL, Primavera, Clear Case, Clear Quest, HP Load Runner, HP Performance Center, Requisit Pro, Win Sql, Mainframes, DB2 UDB, Java, J2EE, HTML, IE, Windows, Data mart, HP Mercury Quality Center, HP Mercury Quick Test Professional, Outlook.

Description:

Pearson provides effective and innovative curriculum products in all available media, educational assessment and measurement for students and teachers, student information systems, and teacher professional development and certification programs.

Responsibilities:

• Participated in the enhancement and changes in the test plan and test design specs documentation.
• Reviewed an existing Test plan and enhanced it.
• Automated GUI and Functionality testing using WinRunner.
• Performed integration and system testing.
• Executed regression testing scenarios with QA team.
• Performed functional and Navigational Testing of the application.
• Extensively used TOAD for Querying the database and back-end Testing
• Extensively used SQL for table manipulation from Oracle database table
• Analyzed user requirements document, functional specifications and prepared detailed Test Plan
• Involved in the complete QA Lifecycle activities like Pre-testing phase, acceptance testing phase and testing phase.
• Analyzed test scenarios and prepared test cases and test data.
• Involved in performing various kinds of testing like System testing and Integration testing
• Involved in Design of Primary Data Tables, Descriptive Tables and Characteristic Table for Data Warehousing
• Extensively worked on generating and testing of the reports.
• Created and Executed Automation Test Scripts for Functional and Regression Testing for websites using QTP 8.2
• Tested broken links, navigation, forms, printing and Compatibility
• Executed the Shell Scripts and Informatica mappings for Data Ingestion testing.
• Automated the functionality and interface testing of application using Quick Test Pro
• Used Verification Points and conducted data driven Test with the Test Data sets and verified the contents of the website using Quick Test Pro.
• Checked for the broken Links and Orphan Links using Quick Test Pro
• Created reusable actions to make scripts more efficient.
• Parameterized the scripts to check the functionality of the script with different sets of data.
• Added conditional statements to enhance the scripts in WinRunner
• Created Vuser scripts for Load testing and Performance testing using LoadRunner
• Used LoadRunner to check that a certain number of users could login at the same time, also verified that the application could sustain a given number of concurrent applications
• Used rendezvous point to generate peak load
• Designed the LoadRunner scenarios with various user-mix incrementing in constant ratios, till the peak load is achieved
• Successfully identified bottlenecks under heavy load
• Utilized LoadRunner Analysis tool to analyze the response times of the business transactions under load
• Report test failures and defects using Test Director and provide management with Regression Test Reports and Progress Reports
• Ensure that deliverables and deadlines are as per schedule

Confidential,Des Moines, Iowa Feb’06 – Nov’07

QA Lead

Environment: MS Project, MS Office, Business Objects, Unix, PSL, Primavera, Clear Case, Clear Quest, Jira Load Runner, Performance Center, Requisit Pro, Win Sql, Mainframes, DB2 UDB, Java, J2EE, HTML, IE, Windows, HP Mercury Quality Center, HP Mercury Quick Test Professional, and Outlook.

Description:

Contact Center Central: Centralized contact history across the enterprise, facilitate cross marketing and provide a consolidated view of a customer’s relationships with Principal, giving the appearance of a seamless company. Worksite: Web version of the CC Central to use at out of the office at work to talk to the customers marketers will be using this application.

Secured Message Center: Providing a secure environment for sharing confidential and time sensitive communications with customers. Customers account details and updates will be sending as an e-mails to their inboxes. E-Mails generations will be some times automated depends on the contract and the product types that will be controlled by the other applications. Admin Doc Type Tool Application & Person to person Application

Responsibilities:

• Analyzed Software Requirement Documents and Business Requirement Documents to get a better understanding of the system on both technical and business perspectives.
• Prepared Proposals, Statement of Work & Associated Change Requests. Defined & implemented Global Delivery Model, Communication/Escalation model, Roles & Responsibilities of project team & People Management Activities
• Developed Master Test strategy, Test Effort Estimations, Automation Test Framework, Risk Based Testing and performed Project Management activities
• Performed Gap Analysis based on requirements documents.
• Wrote Test cases for Business Object Reports and for Online Statements in TrueInformation.
• Involved in preparation of Test Suite and Test Cases against BRD.
• Set up internal and external Review meetings for Test Suite and Test Cases.
• Responsible for preparing RTM (Requirement Traceability Matrix).
• Involved in the Environment Set up and Test data for Concurrent regions.
• Executed the Test Cases in Rational Test Manager and Logs the Defects in the Rational Clear Quest for Release 1 and Quality Center from Release 2.
• Validated data from source to target database after the ETL Process from one system to another system.
• Validated the internal/external reports and statements per the mapping document.
• Executed the Test cases in the Quality Center and stored all the Results in QC Repository.
• Executed the SQLs in WinSql against the source and against the Target and Compared the Results in the Excel sheets.
• Developed the test cases/test scripts for manual/automation testing for the User Interfaces.
• Mismatches between the Actual and Expected Values are being reported in QC as defects.
• Executed the SQLs for Reports in Rapid SQL and Created the Expected results and Validated against the Actual Reports in Hyperion on Internet Explorer.
• Lead Onsite, Offsite and Offshore testing team to manage test deliverables and testing effort.
• Ensure enterprise and departmental standards, templates, and tools are followed and utilized correctly.
• Closely worked with the development team on CA-Autosys app to make sure it improves of the critical workflows and IT services your business relies on
• DBArtisan has been used to scale and manage large, complex datasets.It is used true cross-platform capabilities from one integrated console to another and also for performance monitoring and tuning
• Maintains big picture view of the project and impacts.
• Provide guidance and oversight on QA Artifacts and overall QA process.
• Hands on experience working with Callidus suite of products TrueComp Mgr and TrueInformation
• Involved in deliverable and phase reviews
• Developed the Automation Scripts Using QTP for all the identified test scenarios.
• Manage resource commitments to the project
• Worked closely with the site-scope monitors team to make sure we meet Service Level Agreements (SLAs), Identify and remove bottlenecks and Eliminate unplanned outages
• Responsible for all schedule, quality, communication, and resource management
• Accountable for all test deliverables, review and authorization process and final sing-off
• Coordination and communication with cross functional team
  such as developers, end users, testing team and production team
• Defect management, escalation and resolution
• Teradata RLDM, Data modeling experience and ETL experience preferably using Data stage or Teradata load utilities
• Coordinated with the Operational team on UAT testing
• Clearly define and communicate expectations and success criteria.
• Provides signoff of the Production Change Management (PCM)
• Hand on experience on Teradata Enterprise Data Warehouse (Through batch and trickle loads)
• Automating and implementing performance test.
• Giving feedback to the development team with possible improvements and discovered issues/benchmarks and on detected networking problems.
• Evaluating product reliability and scalability.
• Designed the test scripts and scenarios for load testing.
• Analyzed the test results in Load Runner Analysis
• Inserted the Rendezvous point in the test scripts using VUgen
• Coordinated with the end users while testing the E2E scenarios on web application
• Worked with Operational/Finance Teams for the sign off on the QA artifacts
• Communicating with the development team, Release team and published periodical Test Metrics, Progress & Status reports to all the stake holders & signed of the tested work products

Confidential,Cincinnati (Jun’05 – Jan’06)

Involved design, development and testing a web based workflow management for Local network services using Weblogic/Inconcert enterprise technology.

Environment: MS Project, MS Office, Unix, PSL, Primavera, Clear Case, Clear Quest, Load Runner, Requisit Pro, Win Sql, Mainframes, DB2 UDB, Java, J2EE, HTML, IE, Windows, Data mart, HP Mercury Quality Center, HP Mercury Quick Test Professional and Outlook.

Responsibilities:

• Analyzed, Designed and Developed work flow manager for Local network services.
• Designed and developed WFM UI with JSP and servlet technology
• Developed Inconcert templates for various flows (Network Rings, ECO etc.).
• Responsible for identifying the Test Scenarios based on the functional specifications and Business requirements.
• Developed a road map by understanding the business logic and User Requirements for Manual and Automated testing that included test objectives, test plans, test case and test procedures using Test Director 6.0.
• Involved in Regression Testing, Functional Testing, Integration testing and System Testing.
• Performed Integration, Regression testing using Win Runner 7.0.1.
• Designed automated test scripts using Win runner.
• Performed Load testing and Stress testing using LoadRunner 6.5.
• Prepared Test Execution Criteria and Defect tracking documents.

GBOM – SDP 21 (General Billing of Materials – Standard Development Process 21) in Confidential, (Aug’04 – Jun’05)

This gives the materials selection for the specified model and its centralized for manufacturing the product.

Environment: MS Project, MS Office, Unix, Primavera, Clear Case, Clear Quest, Load Runner, Performance Center, Requisit Pro, Win Sql, Mainframes, Java, J2EE, HTML, IE, Windows, Quick Test Professional

Responsibilities:

• Designed and developed UI.
• Designed and developed entity and session beans for business logic.
• Developed generic entity bean generator.
• Responsible for performance tuning of servers.
• Responsible for supporting test environment.
• Responsible for fixing MRs in IT/UAT/Production.
• Review and create the documents for the SDP-21 client specific quality process.
• Gap analysis for the GBOM documents by using the SDP-21 process.
• Identifying the Test Scenarios based on the functional specifications and Business requirements.
• Designed Test cases and Test Plans, Wrote automated test scripts using Win runner
• Involved in Regression Testing, Functional Testing, Integration testing and System Testing.
• Performed load/stress test with Load runner for each release.
• Involved in CICS and batch Jobs testing in Mainframe.
• Developed JCL’s for batch jobs
• Performed online (CICS) and batch Jobs testing in Mainframe
• Good working knowledge on Mainframe using Batch and as well as Online(CICS)
• Involved in testing batch and online applications on MVS using TSO/ISPF and SUPER-C.
• Enhancements & New Features Testing for the application developed in DB2,CICS & JCL
• Mapping Fields in DB2 Tables & VSAM Files
• Developed JCL’s for batch jobs & Scheduling and executed jobs using JCL.
• Good understanding about structured query language (SQL).
• Performed online (CICS) and batch Jobs testing in Mainframe
• Good working knowledge on Mainframe using Batch and as well as Online(CICS)

Electronic License Distribution (ELD) in Confidential, (Nov’00 – Aug’04)

Nortel networks Project, was responsible for the client side for coordinating the users and the offshore team to resolve the issues, use to get the requirements from the client and production issues from the end users.
This involves in providing the licenses through Internet for the users.

Environment: MS Project, MS Office, Unix, PSL, Primavera, Clear Case, Clear Quest, Load Runner, Win Sql, Mainframes, Java, J2EE, HTML, IE, Windows, Quick Test Professional.

Responsibilities:

• Preparing the prototype for the requirements
• Preparing the use cases, test plan and test cases
• Designed and developed UI with JSP, Servlets
• Designed and developed entity and session beans for business logic.
• Responsible for supporting test environment.
• Responsible for data migration.
• Involved in Regression Testing, Functional Testing, Integration testing and System Testing.
• Involved in Developing the Test plans, Test Conditions and Test Cases
• Identifying the Test Scenarios based on the functional specifications and Business requirements.
• Responsible for performing load/stress test with Load runner for each release.

Education:

Bachelor of Engineering