SUMMARY:

• 6+ years of diversified experience in the filed of software testing. Extensively involved in testing of Client/Server, Network, and Web based applications.
• Extensive experience in Telecom domain and E-Commerce applications.
• Worked extensively on different software methodology like Waterfall, XP, and Agile.
• Created and designed various test plans and test procedures in Agile Environment.
• Extensive experience in Integration, Functional, End-to-End, Regression and GUI testing.
• Performed both Automated and Manual testing for Web, Client/Server, Database applications.
• Developed module wise test plans, scenarios, and cases from business, technical and functional requirement.
• Performed Functional, UAT, Positive-negative, Black box, Regression testing using QTP.
• Participated in reviews and meetings to evaluate documents, plans, code, requirements and specifications.
• Experience in writing Test scripts using MS-Excel and MS-Word and executing them.
• Created connectivity from Test director to QTP for planned execution of tests.
• Interacting with users, programming team and networking team to ensure quality of the product.
• Extensively used Test director/ Quality Center to manage, create, analyze and maintain test reports for the testing.
• Performed Load Testing in accordance with the requirement using Load Runner.
• Excellent understanding and maintenance of documentation in testing environment.
• Developed strong communication and interpersonal skills while working in diverse team environments.
• Ability to effectively manage multiple assignments simultaneously.
• Ability to work under strict deadlines and quickly adaptable to new environments.

TECHNICAL SKILLS:

Testing Tools: Test Director/Quality Center, QTP and Load Runner
Documentation Tools: MS Office, MS Word, Power Point, Adobe Tools
Tracking Tools: Test Director/QC, Defect Management PVCS Tracker
Languages: C#, C, C++, SQL, VB.
Data Base: SQL Server, Oracle
Operating Systems: Windows, Unix

EDUCATION:

Bachelor’s Degree

PROFESSIONAL EXPERIENCE:

Confidential,Texas Oct 10 – Till Date
Sr. QA Analyst

Confidential,is the world’s largest amusement park. The company’s head office is located in Grand Prairie, Texas and the Company maintains 19 Parks across North America, Mexico and Canada. I worked on the Six Flags Ticketing Suite application that primarily catered to their Group Sales from major corporate clients. I was also involved on their web ticketing application that was hosted by Accesso.

Responsibilities:

• Involved with Business System Analysts, Developers and support team to define the testing requirement documents
• Worked on writing test cases, writing test scripts, performing sanity tests before releasing builds to the business.
• Extensively worked on designing and managing User Acceptance Testing.
• Six Flags ticketing suite application was entirely developed on Agile Methodology.
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Daily stand up meeting with the Developers, managers and the Testing team .
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required for conducting the effort.
• Involved in complete Software Development Life Cycle (SDLC).
• Created requirement traceability test cases.
• Used Quality center Document Generator to create a report in Microsoft Word document containing a project’s requirements, planning, test list, test execution, and defect tracking data.
• Reviewed Business Requirements Document and Functional Requirements.
• Based on Business and Functional Requirements written test cases, test scripts in MS Office excel and uploaded in quality center.
• Prepared test data for positive and negative test scenarios for Functional Testing as documented in the test plan.
• Used agile development approach in creating scripts and modifying the scripts.
• Involved in SDK testing.
• Created and executed the test cases using Quality center.
• Involved in developing scripts for automated testing using QTP.
• Performed Regression Testing using QTP.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds using Quality center.
• Reported software defects to team manager and development team using Quality center.
• Initiate, coordinate and implemented system testing Process using agile methodologies and developed user requirement specifications documents
• Extensively used SQL queries to perform Backend testing.
• Developed and maintained test status reports like test summary reports and requirements traceability matrix.
• Interacted with Development and QA Teams to ensure overall quality of the web applications
• Conducted data driven Test with the Test Data sets and verified the functionality of the website
• Performed functional and regression testing on different versions.
• Experience in Change request, troubleshooting and cross browsing testing.
• Since web services and the application contains sensitive information of customers, performed Security Testing to ensure that security was maintained throughout the application.
• Experience in maintaining all documents by uploading in Quality center.

Environment: Agile Methodology, .net, c#, JavaScript, SQL Server, QTP, Quality Center.

Confidential,Kansas City KS Jun 08– Aug 10
Sr. QA Analyst

This is web based application developed on three tiered client/server architecture. It has an application server talking to MQ series, which makes calls to the middle layer and then to Amdocs backend database. This multimedia application allows performing various transactions in store. Some of the transactions include, search for an account, add subscriber, change/update address, change ESN, create new customer, photos, videos etc. This application was developed mainly for the retail stores to provide service and support for their POS Systems.

Responsibilities:

• Responsible for both Functional and Performance testing of the application
• Created Test Plans in MS Word, that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required.
• Manipulated functional test scripts to have error handling and verification methods.
• Coordinated with the Quality & Technical Leads on Test Coverage, Test Planning and on the Quality Statement.
• Coordinated testing activities with the development team and integration engineer project team.
• Complete knowledge of Software development life cycle.
• Involved in testing hardware like checking disk space and memory.
• Gathered requirements and written test cases for application based on requirements in MS Excel.
• Identified, built and executed Test Cases and Test Sets for Functional, Error Handling, Navigation and Anomaly in Quality center.
• Manually tested the entire UI application before going for the automated testing.
• Used Quality Center to invoke the scripts and organized all the scripts systematically and generated reports.
• Involved in Black box testing, Performance testing, Functional testing and Integration testing
• Developed detailed test cases from use cases and executed them in order to cover the entire functionality of the web UI application.
• Executed test cases in Quality center.
• Participated in bug reviews meetings and enhancement meetings to investigate software bugs and interacted with developers to resolve technical issues.
• Reported defects using Quality center.
• Inserted Checkpoints and Synchronization points for Functional Testing, Scripted reusable scripts by using QuickTest Pro call to actions and inserting copy of actions options.
• Inserted Page, XML and Bitmap Checkpoints using QuickTest Pro to verify that expected information is displayed in the application while the test is running.
• Performed parameterization of the automated test scripts in QuickTest Pro to check how the application performs the operation with multiple sets of data.
• Automated the functionality and interface testing of application using QuickTest Pro.
• Used verification points and conducted data driven test with the test data sets and verified the contents of the website using QuickTest Pro.
• Generated detailed test scripts while recording by configuring the events recorded for web objects in QuickTest Pro.
• Performed functional, regression and performance testing.
• Created users to test performance of application.
• Wrote and executed SQL scripts to perform database checks.
• Handled multiple projects using project management tool MS Project.
• Involved in requirement traceability.
• Experience in collecting test metrics and written Traceability matrix using MS Office.
• Experience in setup meeting and calls with business, development and testing team.
• Participated in weekly status meetings to give status updates.
• Prepared Test plan, Test cases, Strategy document, Traceability matrix, metrics using MS Office suite.

Environment:
QTP , Quality Center , Loadrunner, VB Script, SQL, Java, J2EE, SOA, ITUP, MS Project, MS Office, Internet Explorer (IE), Mozilla.

Confidential,Chicago, IL Feb 07 - May 08
Sr. QA Analyst
This is employees’ information software. This system provides details of employees as well as company newsletters etc. Employee information system consists of mainly two modules viz. Employee information module and Employee administration module.

Responsibilities:

• Interacted with development and business team to discuss the project.
• Involved in requirement analysis and gathered requirements based on Business requirement documents.
• Created test plan based on requirement
• Involved in test case Test case design and written test cases, scripts in quality center.
• Involved in conducting walkthroughs with the stakeholders of the project including the technical users in order to design complete and detailed test plans and test cases
• Reported the level of effort (LOE) for any baseline or regression testing
• Involved in identifying the mission critical business processes and testing these processes using automation tools like QTP and Loadrunner
• Prepared or generated data required for testing
• Involved in positive and negative testing
• Support development engineers with Configuration Management issues. Assist my seniors and project developers in technical issues.
• Wrote several SQL queries to ensure that the data is properly transmitted to the backend Oracle database.
• Used TOAD to run sql scripts.
• Conducted cross browsing testing.
• Performed Functional testing using Quality Center.
• Reported bugs to development team using Quality center found during the automation development effort.
• Participated in Team meetings on a regular basis to improve the quality
• Developed, executed and documented test plans, and test cases for the application in Defect Management tool.
• Performed load testing under Normal and Peak load and identified the bottlenecks.
• Prepared Strategy documents and traceability matrix.
• Collected test metrics.

Environment:

Visual basic 6.0, Load Runner, Quality center, QTP, C, Oracle, TOAD, Windows and MS Office.

Confidential,Chicago IL May 05 - Oct 06 QA Analyst

Confidential,is a banking system for leading Old National bank, which handles the various functionality of a bank. Different modules in this system are Online Banking, money transfer and draft sub system, credit card subsystem, loan and hire purchase sub system.

Responsibilities:

• Involved in testing the functionality of Web-based applications
• Strong experience to work in Windows NT/98/2000/XPenvironment.
• Involved in full QA life cycle: Unit Testing, Integration Testing, Regression, Smoke Testing, Build Acceptance, & User Acceptance (UAT).
• Created/populated the requirements in Test Director after receiving the Use Case Documents from Business Analysts
• Developed Test cases for the requirements in the Test Plan module of Test Director and associated them to their respective requirements.
• Conducted manual regression testing and analysis on a periodic basis
• Conducted positive negative testing and cross browsing testing.
• Performed functional, regression testing using Test director
• Involved in Planning, analyzing bugs, Execution and Bug Tracking using Test Director.
• Reported defects using Test director.
• Written SQL queries for backend testing.
• Performed Database integrity testing by executing SQL statements for the Oracle database.
• Involved in review meetings to identify the enhancements
• Maintained Test summary reports, Strategy document.
• Attended daily meeting with manager to know the status of project.

Environment:
Visual Basic, Mercury Tools (QTP, Load Runner7.5, Test Director 7.6), SQL, Windows2000, MS-Office2000.