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Software Test Engineer Resume

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Objective
Obtain a challenging full time technical position in Information Technology/Telecommunications.

Summary of qualifications

Over 5 years experience in the cable industry’s digital network administration and maintenance.
Over 6 years experience in Network systems intrusion detection and analysis
Over 13 years experience with the Department of Defense in communications technologies to include research and development, recording, analyzing, identifying and demodulating digital and analog signals.
General knowledge and experience in Unix (Solaris/Linux) operation and system administration.
Cisco’s CCNA Certification

Education

Bachelor of Science/Computer Information Systems (3.45 GPA)

Associate of Arts/General Studies

Professional experience

3/2011 -Present Confidential,Atlanta, GA
Software Test Engineer
Work as a contractor on the field support operations team for Cisco\'s (Scientific Atlanta) System Verification Team.Assist engineering in the testing andevaluation of new and existing set top box (STB) software (code). Test to find defects. Document and track defects. Work closely with development to troubleshoot and test potential fixes. Perform professional on-site engineering support.Perform Unix network and system administration duties (Solaris).

Professional experience

1/2006 –3/2011 Confidential,Atlanta, GA
Digital Network Engineer
Work as a contractor on the field support operations team for Cisco (Scientific Atlanta). Install, configure, maintain and upgrade digital broadband networks to include the DNCS (Digital Network Control System) controller/servers and various telecommunications and on-demand equipment (QAM modems, QPSK modems, encrypters, STB\'s, etc). Perform Unix network and system administration duties (Solaris 8 and 10). Perform digital headend/hub installation and professional on-site engineering support, including software/hardware upgrades. Install system software and hardware. Troubleshoot system operations and communications. Maintain digital headend/hub system with the objective of 100% operational up time. Provide efficient and effective troubleshooting of digital system to minimize system down time. Troubleshoot set top box communications problems. Work with 3rdrd-party vendors to integrate system with other network components. Provide professional oral and written system status to customer, Management and engineering. Actively participate in any customer conference calls involving site, digital system technical issues. Install all system release software upgrades. Assist engineering in the implementation and testing of new network products. Participate in the installation of new headend/hub equipment. Provide informal digital system training to customer. Troubleshoot very extensive and complex networks with the ability to resolve root cause issues and document the problem and resolution.

Professional experience

1/2000 – 1/2006 Confidential, TX
Senior Computer Systems Analyst/ Intrusion Detection Analyst
Monitor and analyze real-time alerts for the AFCERT (Air Force Computer Emergency Response Center. Analyze TCP/IP and UDP data. Review IDS logs (ASIM and Cisco Secure IDS Systems) and Snort logs. Produce reports upon the finding of any intrusion or vulnerability. Worked as a member of the Incident Response Team. Advise operational customers on proper system configurations and appropriate countermeasures to vulnerabilities. Review/monitor the functionality/operational status of all intrusion detection sensors at field sites worldwide. Work as a member of the ASIM Technical Operations team. Maintain the sensor, director and client fleet worldwide. Provide rapid support for analysts experiencing technical difficulties with the client software in support of the global AF NetD mission. Maintain virtual private network (VPN) connectivity. Maintain internal sensor Technical Support systems. Ensure the timely delivery of sensor-collected data from the field to the analysts. Enter alert omits and excludes in support of AFNOSC NSD operations, as requested. Maintain Cisco IDS routers. Build and maintain IDS router configurations and ensure Access Control Lists (ACL) are properly placed and maintained on router interfaces. Ensure Virtual Private Network (VPN) Management Systems (VMS) are maintained and functioning properly. Coordinate network operations with the Central Air Force Network Operations and Security Center (CENTAF NOSC), the CENTCOM Theater Command Control Center (TCCC), the JTF-GNO liaison to CENTCOM, and the CENTCOM J6. Advise operational personnel on proper system configurations and technical countermeasures to system vulnerabilities. Perform general Help Desk duties for DoD customers Work with UNIX and WindowsNT operating systems.

Professional experience

6/1998 -8/1999 Confidential, VA
Systems Analyst/ Operations Analyst

Assigned as a Software Engineer to the U.S. Army Intelligence and Security Command (INSCOM) User Operational, Test, Evaluation and Assessment Support contract. Performed operational test and evaluations on INSCOM SIGINT systems. Analyzed current and future operational requirements and overall system capabilities; served as a systems integrator and hardware/software installer; identified shortfalls and recommended hardware and software solutions; developed and maintained databases and presentation graphics; performed systems operational tests and prepared test reports and other documentation as required. Additionally, performed the duties as required as a Software Engineer on a dedicated SIGINT operation and system evaluation/test team in support of the INSCOM Test and Evaluation Program. Participated in the site Architecture Working Group as a team member providing system/software assessments and recommendations to enhance operational capabilities. Worked on the Joint Collection Manager\'s Tool (JCMT) test team. Helped prepare the Measures of Performance (MOP\'s), Measures of Effectiveness (MOE\'s) and Critical Operational Issues and Concerns (COIC\'s) and other pre-test coordination efforts. Worked as a data collector, observer and interviewer during the test. Helped analyze and interpret the test results and provided recommendations to improve the effectiveness and suitability of the system. Assisted in the preparation of the final test report. Also assisted in the compilation and analysis of the assessment data for the Korea Systems Evaluation and Functional Assessment Review (SEAFAR) and on the final report for the Korea SEAFAR.

Professional experience

7/1986 - 6/1998 Confidential,
Signals Analyst/ Collections Operator (SIGINT)

Supervised a multi-service military and civilian signal analysis project. Analyzed state-of-the-art communications signals using sophisticated computer software and precision electronic measuring equipment for the purpose of detecting, demodulating, analyzing, identifying and processing unknown communications and non-communications signals including VSAT, PCM, PPM, TDM, FDM, Digital Speech, Modems, Facsimiles, Pagers and assorted single
channel activities. Produced usable intelligence for local and national consumers by gathering and extracting technical information from analytical work. Documented all findings in published weekly and monthly intelligence reports. Updated and maintained a state-of-the-art signal analysis database used by customers worldwide.Supervised a five member military team, ensuring their safety and well being and their proficiency in both the technical and military aspects of their jobs. Managed a 24 hour-a-day mission, providing real-time information to national level decision-making agencies. Developed order of battle databases for assigned mission area.
Ensured that everyone in the Battalion was trained on and aware of the current Department of the Army\'s Equal Opportunity policies and procedures.

Technical Education

Fundamentals of a HCF Network
Activating and Operating the Digital Transport Adapter Control System (DTACS)
Activating and Operating a Digital Broadband Delivery System
Advance Digital Broadband Delivery System Troubleshooting
Cisco Secure Intrusion Detction System (CSIDS) Course
Global Knowledge/ Foundstone’s Ultimate Hacking Course
Cisco\'s Certified Network Associate (CCNA) Certification Boot Camp
Solaris System Administration Course
Network Attack and Defend Course
Intrusion Detection Systems Course
Advanced Signals Analysis Course (58 Course)
Communications Identification Methodology Course
Over 1000 hours of National Cryptologic School Courses

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