Quality Engineer Resume

Objective: To find a challenging engineering position

Summary

Electrical engineer with diverse experience in networking, hardware development, software development, quality assurance, technical training, and field support. Proven initiator and strategic thinker with effective analytical, organizational, and communication skills.

Professional Experience

Confidential, Charlotte, NC 2004-present
Lead Electronics Instructor
Develop and teach electricity, analog electronics, and digital electronics courses.

Confidential, RTP, NC 2000-2003
Technical Trainer
Develop and teach training courses on Confidential network processors and switch fabric products for our sales force and customers.

Developed and taught sales training course on NPe405 family of network processors, providing networking applications for sales force.
Developed web-based course on NPe405 family of network processors, providing quick overview of features and benefits for sales force and customers.
Developed detailed sales training course on PowerPRS Architecture and Features from international databases, eliminating the need for expensive stand-up classroom instruction.

Confidential, RTP, NC 2002-2003
Systems Applications Engineer
Provide 3rd level support for North American sales of PowerPRS or switch fabric products.

Provided technical support for Confidential for PowerPRS applications, enabling future design-ins.

Confidential, RTP, NC 1999-2000
Software Engineer
Develop software designs for base stations, develop DSP and control algorithms for base stations, and provide system-level knowledge for troubleshooting base station and switch hardware.

Designed and implemented digital PLL for 1900PICO base station, improving performance over previous design from settling time of 1 week to 15 minutes, and resulting in a patented switch filter design. Simulated, improved, and validated design using Matlab. Ported PLL design code from Matlab to C++; implemented, tested, debugged, and validated final design on pre-production hardware.
Provided system-level support for troubleshooting 1900PICO base station in live physical switch, resolving system problems caused from using switch simulators during design phase.
Performed temperature testing for 1900PICO base station, validating design for high-load traffic conditions under extreme hot and cold temperatures.
Wrote automated test scripts to test the functionality of base stations.

Confidential, RTP, NC 1997-1998
Field Engineer
Provide third level support of PCS, DAMPS, and AMPS cellular networks worldwide.

Tested new software upgrades for Confidential. This involved testing each base station type to ensure traffic would flow properly.
Provided system-level support for Confidential (first office application) in Orlando, validating new level of MSC software was stable and efficient.
Provided system-level support for Confidential in Caracas, Venezuela, validating new-level of TRX (transceiver) software.
Provided system-level support for Confidential in Portland, Oregon, testing voice quality of the system.

Confidential, RTP, NC 1995-1997
Hardware Engineer
Design and test Ethernet PCMCIA or PC cards.

Tested hardware and software for 28.8k Modem/Ethernet PC card, validating reliability of final design on Windows 95 and WINNT 4.0 operating systems.
Designed and tested hardware for 10Mbit Ethernet PC card, delivering a reliable and cost-effective Ethernet solution. This involved using in-circuit testers to validate designs.
Tested hardware and software for 155Mbit ATM adapter, validating a good quality product.

Confidential, Lynchburg, VA 1993
Quality Engineer
Maintain quality assurance for bag phones and mobile phones

Implemented SPC (Statistical Process Control) methods that improved yields for carfone line from 65% to 95%, decreasing build time.
Audited all mobile phone lines on manufacturing floor, ensuring ISO9000 compliance.
Used 8D (8 Disciplines) Problem Solving Process to identify, correct and eliminate the recurrence of quality problems.
Used PPAP (Production Parts Approval Process) to ensure that suppliers of components complied with the design specification and could run consistently without affecting the customer line, so improvements to quality systems continuously grew.
Applied APQP (Advanced Product Quality Planning) to ensure communication both within a company and between a company and their customer. Also used APQP to provide a common path and synchronization of product development activities.

Confidential, Raleigh, NC 1991-1992
Teaching and Research Assistant

Implement the new DSP lab, handle daily operations of DSP lab, and develop assignments and labs for undergraduate DSP class.

Implemented DSP lab, allowing students to work with and learn about practical DSP applications.
Prepared and graded assignments for DSP class, introducing students to an excellent analysis tool called Matlab.

Confidential, Raleigh, NC 1990
Electrical Engineer
Perform short circuit studies and load-flow analysis for power distribution networks, and design power plans for pulp and paper mills.

Wrote FORTRAN program to analyze load flow for distribution networks, saving company $20k over existing software.

Education

Masters of Science, Electrical Engineering.
Bachelor of Science, Electrical Engineering.

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