Professional Summary:

• Over 6+ years of professional IT experience in Software Quality Assurance.
• Highly skilled in Manual and Automation Testing of software applications across multiple technologies and platforms
• Extensively involved in planning, automating and executing test cases based on user and system requirements
• Experienced in Defining Testing Methodologies, Developing Test Plans and Test Cases, Verifying, Validating and performing Structural, Functional, Performance, and Regression testing of Application Software
• Maintained the Requirements Traceability Matrix (RTM) to ensure comprehensive test coverage of requirements
• Excellent Documentation Management and creative skills including Test Plan, Test Requirements and Test Case Matrix
• Performed Smoke, Integration and regression testing
• Proficient in using tools Quick Test Pro (QTP9.5, QTP10.0) and Quality Center (QC9.0, QC10.0)
• Hands on experience in various SDLC methodologies like Agile and Waterfall model
• Experienced in performing backend testing using SQL queries
• Experienced in working with Business Analysts & Development Groups in analyzing Business Specifications
• Expertise in Bug Reporting, Tracking and Documentation usingQuality Center
• Good team player with Active participation in meetings with the testing and development teams and Clients
• Possess extensive knowledge of software Quality Assurance Techniques and excellent Analytical Skills coupled with Good Communication and Interpersonal skills

Technical skills:

Operating Systems: Windows 95/98/NT/2000/, UNIX
Testing Tools: QTP 9.0,Test Director 8.0, Quality Center9.0, Load Runner 8.0
Database: MS SQL Server, MS Access, Oracle 8i/9i
Languages: C, C++, SQL, VB scripting, XML,HTML
Packages: MS-Office

Education:

• Bachelor of Engineering in Computer Science.

Experience Summary:

Confidential, NJ Nov'11 - Current
QA Analyst

Description:
Confidential offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the US.
The RPW (Right Price Web) application is to get the online Quote & Purchase for Auto and Home Property. It deals with both Commercial and Personal lines of Insurances. It enables the customer to get Quick and Full Quotes of new Businesses for Auto and Home (Home owners, Renters, Condominiums), with enhancements. The Auto Insurance deals with all details of the Driver's history and Vehicle history. This is complete online e-transaction application service involving Customers, Agents and Call centers through direct or mutual interactions.

Responsibilities:

• Reviewed Business requirement document and carried out pre-testing activities such as collecting test data, and writing test cases.
• Developed test cases for functional, Integration, System Testing and User Acceptance Testing
• Used Agile test methodology
• Implemented and executed automated test scripts for regression testing using QTP
• Responsible for Script creation, maintenance and execution using Quick Test Pro
• Involved with backend testing using SQL query
• Responsible for testing the Quote & Purchase for both Auto and Home Property Insurance of the customers.
• Generated an execution grid in the Test Lab module of Quality Center, group test cases and executing them simultaneously
• Created Traceability Matrix to trace each Test Case and associated them with the registered requirement.
• Performed Functional and Performance Testing on Property and Casualty Modules.
• Tested application by applying checkpoints such as standard, database, Bitmap, text to verify the modules are functioning without any errors using Quick Test Pro
• Checked Test Summary of Quick Test Pro for the verification of results that were either passed or failed
• Generated an execution grid in the Test Lab module of Quality Center, group test cases and executing them simultaneously
• Use Quality Center for defect tracking and maintained defect repository and followed defect life cycle until it was closed
• Analyzed bugs using Quality Center and reporting those bugs to the development team
• Linked defects to requirements, tests, test sets, test instances, runs, run steps, and other defects to determine the status of defect using Quality Center
• Performed UAT along with the business analyst to rectify and resolve problems rose during UAT.

Environment: Quality Center 9.0, Quick Test Pro 10.0, SQL, MS-Office, Windows XP, VB-Script, MS Access, UAT

Client: Confidential, PA July'10 - Oct'11
QA Analyst

Description:
Confidential offers a diverse range of financial services and solutions. This application maintains the employee records and the benefit plans of its clients & provides services to companies in their Benefits Management. They receive feeds from different provider companies for any kind of benefits claimed by the employees of their clients. The benefits claims received are validated in terms of the employee enrollment and eligibility.

Responsibilities:

• Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts
• Involved in the complete QA Lifecycle activities like Pre-testing phase, Testing Phase and also in User Acceptance Testing
• Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT)
• Working on Agile Methodology (Stand-up Meetings, Scrum Meetings, Update Time report )
• Responsible for Script creation, maintenances and execution using Quick Test Pro
• Tested application by applying checkpoints such as standard, database, Bitmap, text to verify the modules are functioning without any errors using Quick Test Pro
• Used Call Actions in Quick Test Pro to call certain modules of an application internal or external to testing environment
• Created Data Table Parameterization to perform same operations with multiple sets of data using Quick Test Pro
• Divided test into logical sections to design more efficient and modular tests
• Connected Quick Test Pro with Quality Center for defect management
• Used Quality Center to maintain defect repository and followed the bug life cycle until the bugs are fixed or closed
• Analyzed bugs using Quality Center and reporting those bugs to the development team
• Manage and mailed defects to another users that enables quality assurance personnel about defect repair activity
• Performed UAT along with the business analyst to rectify and resolve problems rose during UAT

Environment: Quality Center 9.0, Quick Test Pro 10.0, SQL, MS-Office, Windows XP, VB-Script, MS Access, UAT

Confidential, NJ Oct'08 - May'10
QA Analyst

Description:
Confidential a national health care company serving patients, employers, and the health care industry. The purpose of this project was to enhance the 24-hour online billing, enhance the efficiency of claims processing for MPFS application and annotating experience by developing new features for the Concentra website such as site security, paperless bills, bill archiving and addition of features regularly to the existing website and legacy system as per client request.

Responsibilities:

• Business requirements and specifications were understood and documented to facilitate classification of the test cases
• Involved in co-ordination with business analysts for translating requirements to test cases.
• Consulted with B.A for new enhancements
• Generation of Test Plans, Test Procedures, Test Reports in Quality Center
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan
• Worked on Agile methodology
• Involved in Functional requirements discussion along with the Business Users and theDevelopment Team
• Worked on Excel to prepare test data and test reports
• Involved in preparation of Test Requirements and Test Cases and generating various test Reports using Quality Center
• Implemented and executed several SQL queries for backend testing
• Maintained the Requirement Traceability Matrix (RTM)
• Developed test scripts for Acceptance test, Maintenance test and Regression tests and Executed them
• Designed and Performed Functional, Regression, System, User Interface, Compatibility, User Acceptance Testing (UAT), for verifying overall application functionality
• Used Mercury Quality Center for organizing Requirements, Test Cases and Defects

Environment: Quality Center 9.0, Toad, Windows XP, Java, SQL Server, MS-Excel, MS Access,

Confidential, INDIA Aug'06 - Aug'08
QA Tester

Description:
Confidential is a financial security company dedicated to providing mortgage insurance on homeownership, life insurance, wealth management offerings, financial advisory services and retirement security through retirement income products and long term care insurance. The project was to build up communication and billing system aimed to connect rental companies to the insurance company. This system was designed to help increase the number of customers and to improve the quality of user services. The server realized all the required features; moreover, the server interface provides online detailed information on various key performance factors, such as daily transactions data, monthly rental costs etc

Responsibilities:

• Reviewed Business requirement document and carried out pre-testing activities such as collecting test data, and writing test cases
• Involved in the complete QA Lifecycle activities like Pre-testing phase, Testing Phase and also in User Acceptance Testing
• Created Test Plan for the Functional, Usability, and Smoke Testing to check the application developed has no high and medium severity bugs
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing
• Designed and created Test plans and test scripts as per business requirements and functional Specifications.
• Used Test Director for Defect detection, reporting and tracking.
• Clearly communicated defects with developers and updated comments in Defect management tool.
• Involved with backend testing using SQL query.
• Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT) of systems.
• Attended project meetings, release meetings and QA status meetings.

Environment: SQL server, Test Director 8.0, Windows 2003, MS-Office, MS Access