Objectives
To work in a globally competitive environment and challenge my management skill as well as professional skills in the field of Software Testing with best of team spirit and carry out all the responsibilities with devotion, honesty and hard work

Summary

• 7 years of experience in software application development. 6 years of experience in software testing, strong experience on testing website mobile and windows application.
• Familiar with onshore/offshore working model.
• 9 months experience on analyzing HR module of ERP system(UML, MS SQL Server)
• 9 months experience on teaching as teaching assistant at University of Natural Science (subjects: database, operating system, programming language C).
• Experience in automation test with selenium.

Expertise includes:

• Good experience in creating and implementing test strategies and detailed test plans
• Strong knowledge of software development process, especially software testing process
• Experience with creating and executing detailed test cases
• Experience in leading QA team
• Experience with testing windows-based and web-based applications
• Knowledgeable of .Net 2003, 2005(ASP.net, VB.net, C#.net,Web, C++,Service,Web Design), SQL Server 2005, XML, Crystal Report , Photoshop, Javascript, HTML.

Education
Bachelor degree of Information Technology

Experience
Jan 2011 – Dec 2011 Senior Quality Assurance
Project: Confidential,

Confidential,is one of the world\'s leading providers of digital television entertainment services delivering a premium video experience through state-of-the-art technology, unmatched programming and industry leading customer service to more than 30.8 million customers in the U.S. and Latin America

Project Team Size:

120

Role(s):

QA Team Leader

Skill Set Utilized:

• Functional, structural and adhoc testing
• Business analysis and problem solving skills
• Software development and testing processes
• Management skill
• Skill test with IOS, Ipad, Iphone, embedded software which is coded in Java on Linux environment.

Responsibilities:

• Preparing detailed test plans, acceptance criteria and test scenarios for the project.
• Do assignment, review test results, bugs, monitor product’s quality.
• In charge of testing developed software against specified requirements
• Testing software to identify and resolve problems from end users perspective.

Assignment Duration:

1 year

May 2007 – Dec 2010 Senior Quality Assurance

• Project: SO Project – Confidential,

Project Description:

This project has both windows and web applications. Develop and maintain applications which manage the retailer system.

Project Team Size:

25-30. QA team size: 5-6

Role(s):

QA Team Leader, Onsite Interface, Testing technical support

Skill Set Utilized:

• Functional and structural testing
• Business analysis and problem solving skill
• Software development and testing processes
• iMacros for web automation test.
• SQL, My SQL, EDI service, QuickBook, C#.net, ASP.net, php.
• Testing skill on different browsers: IE, firefox, Safari with different versions in MS Windows (XP, Vista, Windows 7, 2003 Server, 2008 server)

Responsibilities:

Onsite Interface:

• Have technical support to end users. Analysis and troubleshooting problems/ system’s defects.
• Business advisor.
• Intermediate channel between offshore team and customer site.
• Do or support users doing acceptance test.
• Quality control before deploying releases into production.
• Study deeply customer’s businesses (working processes of: Sales, purchasing,… and product management departments)

QA leader role:

• Create test plan, do assignment, review test results, bugs, control products’ quality.
• Working with development team leader and US clients to make sure all stakeholders have the same page of testing progress.
• Working with BA (business analyst) team: to update business changes and make sure all requirements are clear to have test cases developed.
• Analyze and resolve testing problems.

Assignment Duration:

3 years and 7 months.

Jan 2007 – Sep 2007 Teaching Assistant and online studying system manager at University of Natural Science

• Subjects: Database, operating system, programming language C
• Responsibilities:
• Guide and help students understand these subject via some theoretic and practical exercises
• Manage the online studying system.
• Assignment Duration: 9 months
• Reference: Hoang Ngan Le - a lecturer in Faculty of Information Technology, University of Natural Sciences, Vietnam (ex-coworker)
• She is currently a Ph.D student in Electrical and Computer Engineering at Carnegie Mellon University (CMU) and a research assistant in CMU CyLab Biometrics Center under supervisons of Prof. Tien D. Bui at Centre for Pattern Recognition and Machine Intelligence (CENPARMI) in Concordia University, Canada and Prof. Marios Savvides, the founder and Director of the CMU Biometrics Lab in Cylab

Jun 2006 – March 2007 Confidential,Vietnam
System Analyst

• Project: Lemon 3 (ERP system)

Project Description:

Anenterprise resource planning(ERP) system is an integrated computer-based application used to manage internal and external resources, includingtangible assets, financial resources, materials, andhuman resources,..

Industry:

ERP

Project Team Size:

150-170

Role(s):

Business Analyst of Human Resources module

Skill Set Utilized:

MSSQL Server, UML, communication skills , VB.net

Responsibilities:

BA role:

• A bridge between the development team consisting of programming engineers and end users.
• Understand the needs of end user or change requests from deployment team. Analysis and create business requirement documents, send to dev team.
• Design or change database diagram based on requirements. Develop SQL scripts, design report by using crystal report.
• Review work product, functional testing to make sure the program is implemented as described in the requirement.

Assignment Duration:

9 months

2004 –2006 Confidential, HCMC, Vietnam
Developer

Received and developed different small projects for some companies (human resources, Order, salary calculation modules)
Developed managing Party software for Vietnamese Government

Project Team Size:

4-6

Role(s):

Developer

Skill Set Utilized:

MSSQL Server, UML, communication skills, C#.net, ASP.net, C++

Responsibilities:

• Meet customer and analysis their need.
• Understand customers’ need, design and develop the system which matches their need.