Professional Summary:

• Having 6+ years of Experience in the IT industry withemphasis in Testing/Quality Assurance. Excellent skills in Manual and Automation Testing (QTP).
• Extensive experience in Quality Assurance Life Cycle such as setting up test environments, developing Test Strategies, Test Plans, Test Cases (Manual / Automated), Test execution, analyzing results, generating Defect Reports and Tractability Matrices.
• Experience in Functional testing Front-end testing, System testing, Backend testing, Regression Testing, Integration testing, Performance testing, Stress testing and Load Testing of Web based and Client/Server applications.
• Extensive experience with Test Analysis, Execution, Reviews, Defect reporting and Tracking.
• Experienced in Web Service testing using SOAPUI,Web Service Navigator in heterogeneous & multi-tier environments.
• Experience in creating and executing queries in TOADfor Database validations. Hands on Experience in writing SQL scripts.
• Expertise in preparing & maintaining Documentation, Test Methods, Test Scenarios and Test Cases in Quality Centre.
• Possess good judgment skills while reporting and prioritizing software bugs in conjunction with the Development and QA managers.
• Knowledge of Waterfall, Iterative, Agile & Quality Assurance methodologies and control of CMMI.
• Used HP Quality Center for maintaining and executing test scripts as well as for tracking and analyzing the defects.
• Excellent skills of resolving the problems independently and a good team player with strong interpersonal and communication skills.
• Quick to learn new technologies. Good analytical and trouble shooting skills.

Education:

• Master of Computer Application
• Bachelor’s Degree in Science

Computer Skills:

Testing Software: QTP, Winrunner.
Test Management and Defect Reporting: HPQC, QA Director, and Test Director.
Languages: C,Java, Visual Basic, VB Script.
Database:Oracle 8x/9x/10g, MS Access and MS SQL 7.0/2000
Documentation: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio
Operating Systems: Windows XP / 2000 / NT / 98 / 95, UNIX, LINUX

Professional Experience

Client: Confidential, Lancaster,PAFeb’2012 to till date]
Role: Quality Assurance Analyst

Confidential, is a high end American consumer retail company and generates a good portion of its revenue from DTC (direct to customer) channels. Ecommerce being the primary DTC channel. The project involved system integration testing for all its portfolio brands. 
Responsibilities:

• Development and execution of Test Cases in HPQC
• Analyzed specifications and business requirements and wrote a test plan for the application.
• Tested portal applications and also role based navigations, translations, single sign-on with other systems.
• Tested Java web services, Siebel web services using manually and soapUI tool.
• Developed test cases after analyzing the requirement / specification documents.
• Performed Manual and Automated testing
• Involved in Automation Infrastructure Development in QuickTest.
• Designed Tests for keyword driven methodology for selected areas.
• Written SQL Queries to perform database validations.
• Conducted Functionality, and Regression testing during the various phases of the application
• Bug Reporting and Tracking the status in HP QC
• Performed Functionality testing, GUI testing and Compatibility testing
• Performed System Testing before the system went into the production.

Environment:Java 1.4,JavaScript, Oracle 9i, HPQC and Windows NT 4.0.

Client: Confidential,NJMar’2011 to Jan’2012
Role: QA Analyst

Confidential,is a leading global provider of insurance, annuities and employee benefit programs. The MetLife companies offer life, accident and health insurance, retirement and savings products through agents, third-party distributors such as banks and brokers, and direct marketing channels.

Responsibilities:

• Analyzed software and Business requirement documents in order to have the detailed knowledge about the application from both business and technical prospective.
• Interacted closely with the business users from project initiation to the implementation phase in order for the successful completion of system testing, integration testing regression testing, functional testing involved in the complete testing life cycle (Agile(Scrum) methodology.
• Prepared detailed Test plan and Test cases by understanding the business logic and Functional requirements.
• Automated New Policy, Renewal, Pre-Renewal, Cancellation, Rewrite, Offset etc. for policies including Claims.
• Automated both Auto, Property Applications using QTP for all States.
• Wrote scripts to Test Claims for any damages on Life Insurance, modules.
• Used lot of functions, reusable action wherever possible, Test and Action parameters to make scripts as reusable as possible to reduce automation effort later.
• Tested third party Web services using SoapUI– cleanse address, credit check etc.
• Performed Regression Testing and Functional Testing using QTP
• Performed Business Process Testing both Manually and Automatically by using BPT in QC
• Participated in User Acceptance Testing, created and Executed Test Cases for UAT Testing.
• Build test scenarios and test cases (negative/positive) to validate expected outcome.
• Involved in creating, updating Test Plans and Test Cases to cover both positive and negative functionality using Quality Center
• Developed automated test scripts using Quick Test Pro (QTP) for Functional, End to End and Regression Testing, both in the Keyword view and Expert View.
• Checked Data stored in form of XML.
• Developed PL/SQL Procedures, Functions and Packages and used SQL loader to load data into the database
• Overall Test management using Quality Center.
• Developed Object Repository and updated the same with every change in the application.
• Verified and Tested Data warehouse data using ETL (Extract Test and Load) techniques.
• Developed Recovery Scenarios to back up the test scripts in case of unexpected errors.
• Developed Data Driven Testing for testing various scenarios.
• Implementing Regression tests for every modified build.
• Involved in System, Integration and User acceptance testing by manually.
• Involved in database testing manually by executing SQL Queries.
• Investigated software bugs and categorized based on severity.

Environment: SAPECC, Oracle, soapUI, SAP BW, HP QC and Windows NT 4.0.

Client:Confidential,Arlington ,VAAug’2009 to March ‘2011
Role: QA Tester

Confidential, one of the major international banks, is the consumer banking arm of financial services giant Citigroup.Citibank offers insurance, credit cards and investment products.This Application was developed to create Person Profile, Loan account, General account and Deposits account. Reports are generated for season wise financial analysis, Target customer group.

Responsibilities:

• Involved in writing the Test plan as per the business requirements.
• Developed the test cases for Functionality testing, security Testing and System Testing.
• Executed the Sanity testing as per the Entrance Criteria.
• Conducted backend testing by creating the SQL queries.
• Involved in Functionality Testing and Security testing.
• Conducted the Integration Testing.
• Reported the defects using HPQC.
• Participated in enhancement review meetings and walk through.
• Contributed to the creation and following uniform testing standards and practices throughout the project.

Environment:HPQC, Oracle, Visual Basic, soapUI, .NET, .NET framework.

Client: Confidential,Dallas,TXSep’2008to Jul’2009
Role: QA Tester
Confidential, phone services to residents in TexasState. We worked ontestingthe ordering and billing systems (OBS), which integrates the disparate systems maintaining the address, telephone number, scheduling, credit validations, additional lines, account transfer systems etc. OBS is a collection of libraries that gets activated when the user initiates an action in ordering section and stores the data for operations in the billing system.
Responsibilities

• Testedthe application on different operating systems for the compatibility of the mapped network drive.
• Involved inwriting test cases and test scripts for functionaltesting.
• Test cases are mapped to the corresponding business requirements.
• Undertaken extensive development ofAutomationTest Scripts using Quick Test Pro.
• Planned and executed the test cases and reported the bugs inQuality Center.
• DevelopedSQL queries to check the data integrity and data flowin accordance to the business standards.
• Maintained test matrix for latest test results information.
• Worked with developers and system engineers to nail down the technical problems and to discuss the defect reports.

Environment: QTP8.2,Load Runner8.0,Quality Center 8.2, Java,Web Logic, JavaScript, EJB, Oracle & Win NT/2000/XP.

Client:Confidential,McKinney,TXNov’2007to Aug’2008
Role: QA Analyst
The Blockbuster Inc assists the media in providing company specific and home entertainment industry related information.The Project was an online application called ePAF (Electronic Payroll Application Form) which would be used by Blockbuster employees to make changes related to Personal (Name, Marital, Address etc), Position change, and Pay change.

Responsibilities:

• Reviewed the Business Requirement Documents (BRD) and the Functional Specifications.
• Involved in writing Test Plans by going through the design and functional specifications.
• Reviewed the Designs and specifications and created Test cases based on the content.
• Participated and coordinated in Test Case Walkthroughs.
• Performed both Manual and Automated Testing of the application.
• Involved in preparing the Test data for interpreting the Positive/Negative/Regression results based on the design requirements.
• The Test sets that covered all aspects of the application functionality were scheduled and executed using Quality Center.
• Generated automated test scripts using QTP, based on system requirements for the web-based application and added check points on the new builds.
• Created automated test scripts by using QTP for data verification and validations.
• Successfully designed, developed and implemented a complete regression test for the entire system.
• Used Quality Center as a Test management and defect tracking tool.
• Interacted with Business users for UAT (User Acceptance Testing), and tested the possibilities of system failure with UAT.
• Involved in attending meetings with the business users and reviewing the developed scripts to ensure that they were in accordance to the business user’s expectations.

Environment: ASP.NET, Oracle8i, Java, Load Runner 9.0, Quality Center 9.0, QTP 9.5, Office 2000.

Client: Confidential,Texas. Jan’2007 –Oct’2007 
Role:QA Analyst
The internet-based tax research service that provides immediate access to an entire universe of research intelligently linked to guide you between related subject matter at the touch of a button. Checkpoint is RIA’s premier online tax research tool.

Responsibilities:

• Analyzed the Business process specifications, Use cases, and User Interface specification documents.
• Based on use cases, translated the information to test cases and test procedures.
• Created various User Defined Functions for script enhancements and to verify business logic.
• Cause and Effect spreadsheet was prepared based on the functionality of the application for easy analysis.
• Worked closely with Software Developers to isolate, track, and troubleshoot defects.
• Attended reviews and walkthroughs to better understand the requirement documents.
• Found workaround in case of system failures during testing.

Environment: Windows XP, UNIX, .NET, SQL Server and WinRunner.

Client: Confidential,March’2003 – April’2005
Role:Business Analyst and Support Analyst.

Production Support System.Nuclear Power Corporation of India Limited (NPCIL) is a Public Sector Enterprise under the administrative control of the Department of Atomic Energy (DAE), Government of India.The NPCIL has an applications to maintain the organization policy, career and resource management system..etc.

Responsibilities:

• Customer Support and explain the current system to solve the problem.
• Preparing requirements document based on customer requirement and gap analysis documents.
• Updated the data based request from the organization.
• Generating Reports using Oracle Query.

Environment: Java, JDBC, JavaScript, HTML, Oracle8i, Windows 2000.

Client:Confidential,India June 2002 to Feb 2003
Role: Developer, QA Tester andBusiness Analyst.
Leave Information Management and Control Application (LIMCA). In LIMCA,User fills the leave details and submits to supervisor to get an approval. The Supervisor will be able to accept or cancel the leave request based on the work schedule. Once the supervisor approves the leave, the request forwarded to the HR department application. The HR department application process leave and send an email to the users OR Help desk will notify to the users. User can also request for cancellation, extension of leave once get an approval process. 
In LIMCA,User can generate the Employee Availability Report, Employee Leave Balance Report, Leave Rejection report, Leave Acceptance Report.

Responsibilities:

• Involved in system study, requirement gathering
• Involved in database design with Oracle and used the JDBC connections.
• Prepared and executed the Test Cases for whole application.
• Production Support
• Coding, Documentation Preparation, Support in installation and Maintenance Testing.

Environment: Java, JDBC, JavaScript, HTML, Oracle8i, Windows 2000.