Professional Summary

• Over 12 years of professional QA experience across Investment Banking & Finance, Home Mortgage, Insurance, Telecom, Retail, Oil and Gas domains.

• HP Certified Professional in QuickTest Pro (QTP 9.2).
• HP Certified Professional in Quality Center (QC 9.0).
• Expertise in Project planning, Resource management and execution of projects of various sizes dealing with testing of stand-alone, mainframes and Web based applications.

• Expert in Onsite-Offshore/near shore delivery models.

• Proficient in HP QTP with over 7 years of experience, designing of automation frameworks and formulating automation strategies. Worked on keyword driven, data driven and Hybrid frameworks including Descriptive programming.
• Created Test Automation frameworks for client like USAA and Cingular (AT&T Wireless.

• Expertise on Test Automation tools like HP QuickTest Pro (QTP 10) with BPT, HP Quality Center (QC 10) with BPT, HP Winrunner, HP Load Runner and Rational ClearQuest.
• Experience in Manual Testing includes Functional testing(White box, Black box and Gray Box testing), System Integration testing, System testing, Regression testing, Stress/Load testing, Data warehouse testing, User Acceptance testing, Production testing, Security and Privacy testing.
• Responsible for Test Sign-offs and a member of Change Management board.
• Experience working on Waterfall, V-Model, Rational Unified Process (RUP) and Agile SDLC’s.
• Experience working on Bank systems like Fidelity, FDR.
• Experience working with SolArc Right Angle Application

• Expertise in successfully setting up and managing Test Centers of Excellence.

• Expertise in creating Test strategies, execution, planning, Estimation, test Automation frame work.
• Expertise in designing and developing Master Test plans, Test Cases, Test Scripts, Test Matrix, Test reports for both manual and automated tests.
• Expertise in creating Excel-based tools. Created tools to automate activities such as Data Setup, Test Execution, Status Reporting and Defect Management.
• Created tools that interface with Quality Center & Starteam for ease of use and metrics reporting.
• Proficient in all phases of Software Development Life Cycle including requirements gathering, Risk analysis, scheduling, testing, defect tracking and reporting.
• Excellent communication, analytical, interpersonal and multi-tasking skills.
• Submitted white papers on Test Automation Framework and Agile testing methodologies.

Operating Systems

Microsoft Windows NT/XP/Vista/7, Mac, UNIX, Linux, Mainframes.

Languages

Java, C, C++, Cobal,HTML, Visual Basic, SQL.

Databases

Oracle 10, MS SQL Server, DB2, MS Access, TOAD,IMS DB.

Web Technologies

J2EE, Adobe Dreamweaver, HTML, XML, CSS, ASP, SOAP, SOA.

Application/Web Servers

Web logic 7.1/8.1, Java Web Server 2.0 and Tomcat 4.0.1, WebSphere5.5

Testing Tools

HP QuickTest Pro (QTP 9,2,10 and 11), HP Winrunner, HP Load Runner, WATIR, Starteam, SOAP UI.

Defect Tracing Tools

HP Quality Center (QC 11), Rational ClearQuest, DOORS, Star team

Change Management / Version Control tools

Rational ClearCase, PVCS, HP Quality Center(QC 11), Rational ClearQuest.

Others

SAP, PeopleSoft,VSS, Telnet, FTP, VNC, Putty, Microsoft Office Suite (Word, Excel, Project, Outlook, PowerPoint, Access).

Domain Knowledge

Investment Banking & Finance, Home Mortgage, Insurance, Telecom, Oil and Gas domains.

• HP AIS Certified in Quality Center 9.2 software.
• HP AIS Certified in Quick Test Professional 9.2 software.

Masters in Computer Science

USAA Client-Confidential, TX Apr 2006 – Till Date
Project: Multiple Projects on Banking and Mortgage
QA Lead /Automation SME

United Services Automobile Association (USAA) is a Fortune 500 financial services company offering banking, Credit cards, investing and insurance to people and families that serve, or served, in the United States military.

Roles & Responsibilities

• Reviewing the business requirements, technical specifications, Design Document, Database Design Document.
• Consult with the project team regarding the testing of complex software applications, providing testing strategies from project start through implementation.
• Used testing tools like QTP 11.0 to build and record automated test scenarios, execute test scripts, acquire test data and document defects.
• Used internally developed Testing framework for functional test automation.
• Review the automation assets and check-in to Starteam tool.
• Collaborate with Technical Leads for unit and integration testing, review unit and integration test plans/results.
• An active member of PCCB – ‘Project Change Control Board’.
• Oversee the tester’s use of testing tools to build and record automation test scenarios, execute test scripts, acquire test data and document defects.
• Developed and executed IBM mainframe (IMS) scenarios.
• Mentor and supervise work done by onsite, off-shore, near shore teams and business testers.
• Generate reports for the defect tracking, test project metrics, test process improvement and management review.
• Used HP Quality Center (QC) for defect, traceability and test case management.
• Developing and analyzing various testing metrics through HP Quality Center and HP business process componet.
• Preparation of consolidated testing report for each phase with HP Quality Center.
• Involved in daily and weekly calls and project the testing status to the management.
• Analysis of Change Control and implementation.
• Responsible for completing end of planning, end of release and project close review to ensure that required deliverables and activities have been completed.
• Determine the appropriate manual and automation testing scenarios, user hardware/software profile needs, 24X7 availability, pilot/roll-out, fail over/disaster recovery, hardware/software implementation plan, performance and compatibility with existing production software.
• Conduct review meetings with the developers, business and sponsors for their Approvals.
• Provide testing sign-offs for each phase of testing as per the entry/exit criteria.

Environment
Windows XP, UNIX, Java, Oracle, Quality Center 10.0 with Business Process Testing(BPT), QuickTest Professional(QTP) 10.0 with Business Process Testing(BPT), MS-Office 2007, MS Project.

Client: Confidential,Houston, TX July 2005 – Jan 2006
Project: SolArc Right Angle Application
Test Lead, Automated Testing Team

Confidential, is an international energy corporation and one of the Fortune 500 companies. ConocoPhillips is the fifth largest private sector energy corporation in the world.
Project involved the automation of the SolArc Right Angle application for Deal Capture, pricing product, trading, accounting and London regression module.

Roles & Responsibilities

• Involved in creating Test Strategies and Test Plan by reviewing the User Requirements and Functional Design Specifications.
• Developed more than 200 WinRunner 8.2 Test Scripts for Deal Capture, Accounting, Scheduling, Singapore, London Regression Module Using WinRunner’s TSL.
• Added various checkpoints in test scripts to check the application by comparing its current behavior to its behavior in previous version.
• Scripted user-defined reusable functions to enhance the maintainability of scripts.
• Wrote SQL Commands for queries, sub queries, complex joins and union to retrieve data from various tables to verify the look up data and transaction data for the application.
• Enhanced test script by adding programming elements such as conditional statements, loops and arithmetic operation in the test window.
• Used SQL commands to validate the database and test its integration with the front end.
• Linking Requirements to tests, test casesusing Quality Center and Executing Test cases Using WinRunner.
• Preparing Daily and Weekly status report.
• Analyzing bugs and pointing the root cause.
• Performed testing on all the 3 environments QA, UAT and Production.
• Performed Database Testing, Integration testing, System testing, Performance testing, UAT and Production testing.
• Testenvironment configuration/management.
• Analysis of Change Control and implementation.
• Involved in Risk Analysis, associated documentation and Mitigation.
• Create and analyze complex Test Metrics from Quality Center dashboard and enhance testing in total.
• Used the Quality Center as a repository for all of the testing efforts, defect tracking, reporting, traceability and test case management.
• Executed Test Sets with Win Runner 8.2 integrated with Quality Center test lab.
• Involved in setting up Test lab for Performance testing.
• Authored performance test scripts and verified the results under different load conditions using LoadRunner’s VuGen.
• Used the LoadRunner Controller to run the script with virtual users so as to test the application under test if it is withstanding the load.
• Analyzed the graphs in LoadRunner using monitors to understand and remove bottlenecks. Measured the transaction response time and throughput.

Environment
SAP, Windows XP, UNIX, Win Runner 8.2, Load Runner 8.0, Quality Center 9.0, PowerBuilder, C++, SQL-Server, MS Office, MS Project.

Client: Confidential,Consultant, San Antonio, TX Jul 2004 – Apr 2005
Project: Order Tracking Tool
Senior QA Tester

Confidential, is a Telecommunications company that sells long distance, DSL Internet service, phone and data products and services through its online web sites.
OTT is a tool used by the sales people of SBC for the purpose of creating and tracking the orders for ATM and Frame Relay Services. The Application facilitates easy creation, processing and tracking of orders for sales people of SBC Inc, which includes creation of orders for Circuits and PVCs by specifying bandwidths.

Roles & Responsibilities

• Coordinated with developers and analyzed the business requirements, specifications in order to generate a Test Plan.
• Developed Test Cases from Business Requirements, High Level Design documents and Detailed Design documents.
• Involved in test case automation using WinRunner.
• Extensively created Data Driven Test Scripts for data validation testing, boundaries/limits, incorrect input of data.
• Authored WinRunner scripts by using TSL commands.
• Created GUI, Bitmap and Database checkpoints for verifying object properties for Functional Testing using WinRunner.
• Conducted Functionality and Regression testing during the various phases of the application using WinRunner.
• Maintained and coordinated communication between the different teams to ensure a continuous testing process.
• Extensively used the Test Director as a repository for all of the testing efforts, defect tracking, reporting, traceability and test case management.
• Developing and analyzing various testing metrics with charts.
• Verified the integration of the applications front end and back end using complex SQL queries.
• Authored performance test scripts and verified the results under different load conditions using LoadRunner’s VuGen.
• Used the LoadRunner Controller to run the script with virtual users so as to test the application under test.
• Analyzed the graphs in LoadRunner Controller to remove bottlenecks. Measured the transaction response times.
• Performed Database Testing, Integration testing, System testing, Performance testing.
• Maintained version control using PVCS.

Environment
Windows XP, UNIX, WinRunner, LoadRunner, Test Director 8.0, Java2, C++, Oracle 8i, PVCS, MS Office 2003.