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Quality Assurance Analyst Resume

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Technology Associate

Qualifications Overview

Profile Summary

  • Ability to troubleshoot system defects and errors
  • Ability to Interpret and understand client requirements documentation
  • Strong Understanding of relational database concepts
  • Extremely Flexible and able to adapt to changing priorities and deadlines
  • Strong PC Hardware and Software support skills
  • Ability to communicate ideas in both technical and user-friendly language

Languages

  • C#.
  • Visual Basic
  • Trans-SQL
  • Pl/SQL

Database

  • SQL Server 2005
  • SQL Server 2008
  • Oracle 10G

Web

  • HTML Programming
  • ASP.NET
  • CSS Style Sheets
  • Adobe Photoshop

Professional Experience

Confidential - Atlanta, GA
setup configuration analyst (Quality Assurance-Role) 2009

I used proprietary systems and tools to set up and configure tables/parameters in the Hewitt system as defined by the analysis of the Systems Analyst. I Prepared and executed all testing (unit, integration, acceptance and regression). Lastly I utilized relevant problem-solving resources as needed when unexpected results occur; Handled issue resolution and debugging.

  • Responsible for configuring and testing Hewitt\'s proprietary Total Benefit Administration (TBA) System to meet the needs of client requirements.
  • Configured systems and tools to design and set up tables/parameters
  • Planned and deployed effective test suites and regimes for benefits program product design and software applications
  • Responsible for identifying and creating test participants to confirm viability of system configuration
  • Developed documentation for recording defects and/or anomalies for test plans using Hewitt’s TBA System and Maestro
  • Participated in regression testing and analysis and debugging of any found issues
  • I performed the necessary updates to test scripts to prepare for test plan execution
  • I designed test scripts for execution
  • I automated test plans to allow easy execution during regression testing
  • I utilized databases and mainframes for locating test case participants for test plans during integration testing

Confidential- Edison, New Jersey
contract database reporting professional 2008 Remote Contract

  • I utilized SQL and Microsoft Access to generate reports from a CV file source to deliver to the local Government of Middlesex County New Jersey.
  • Analyzed and prepared comma delimited and CV files from client for database importation.
  • Managed the import and reporting of high volume of data for 2008 Presidential Election.
  • Responsible for designing database queries for report generation.
  • Developed report templates and examples for client viewing.
  • I utilized Microsoft Access to generate the necessary reports for the client
  • I setup a remote connection for the client to have easy viewing of the work in process

Confidential- Piscataway, New Jersey
Student Athlete 2001-2006

Academic Background

Certification in Information Technology- Databases

Bachelor of Arts in Communications
Minor: Business Administration

Relevant coursework completed

  • Advanced Oracle Programming
  • SQL using Oracle
  • Applied Systems Analysis
  • Visual Basic Programming / Microsoft Visual Studio Frame Work 2.0 – 3.5
  • C/C+ Programming
  • Comprehensive Databases
  • Introduction to Linux / UNIX
  • Database Concepts
  • Communication Technology

General Computer Proficiency

  • PC Operation
  • Microsoft Windows
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Lotus Notes

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