Is Senior Test Analyst Iii Resume
SUMMARY
A result driven IS Professional with proven skills in Systems Analyst, Quality Assurance, Resident Management, Customer Service and Accounting. Strong expertise in e-Commerce web site and pharmacy system testing with CVS/Caremark, Data-Dimensions, Inc. (formerly STLabs) – Hardware/Software/Peripheral/Internet testing, Microsoft and MECA Software(Connecticut), Maui Jim(Illinois). Also, ten years of several experiences in Customer Service as a Property Assistant Manager, as Guest Service Representative in Hotel Hospitality and Accounting in Hotel and Financial Institution.
EMPLOYMENT EXPERIENCE
Confidential,IS Senior Test Analyst III November 1999 – October 2010
- Perform Systems Test Analyst/Quality Assurance for CVS.com projects
- Coordinate and schedule projects test strategy and system test plans in a timely manner
- Participate and determine business requirement with business users
- Develop, writing, maintaining and execute test cases
- Conduct daily Requirement Traceability Matrix during project
- Maintain pre-production test cases to be executed in User Acceptance Environment
- Test Browser and operating system within Systems, UAT and Production environments
- Address issues and resolve problems using Mercury Quality Center defect tracking application
- Lead/participate in defect triage, test case review and test result review processes
- Support interface tool testing
- Former projects include Pharmacy Systems - RxConnect and Rx2000
- Automation tool – Mercury’s Quick Test Pro/WinRunner and TeraTerm
- Productive Team Player with a positive and energetic attitude
Confidential,Software Testing Engineer II June 1997 – November 1999
- Tested Hewlett Packard PS and PCL printers and software, Microsoft IE Localized Versions, MECA Software\'s MoneyScape, Oppenheimer Funds E-Commerce (Connecticut On-Site Project), Hit List Proxy, Reality Based Learning, Seattle Film Works
- Addressed issues and problems utilizing PVCS Bug tracking program
- Reported and investigated bugs according to software compliance standards in a professional manner
Confidential,Software Testing Engineer February 1997 – June 1997
- Tested Microsoft Solution Provider (MSP97) software, National Education Training Group (NETG) software and Hewlett Packard hardware and software
- Utilized Microsoft RAID for reporting bugs and issues
- Performed regression testing, stress and load testing, Black Box testing, Isolation/Integration testing, procedural methodology and Beta testing
- Reported and investigated bugs according to software compliance standards in a professional manner
1987 – 1997
- Confidential, October 1996 – February 1997
- Assistant Resident Manager
- Confidential, July 1993 – October 1996
- Night Auditor/Night Manager/Guest Service Representative
- Confidential, June 1993 – October 1996
- Assistant Manager
- Confidential, March 1992 – June 1993
- Hotel Accountant
- Confidential, November 1991 – March 1992
Race and Sports Auditor
- Confidential, February 1987 – November 1991
Night Auditor/Guest Service Representative
EDUCATION
Business Administration February 1983 – 1984