Senior QA Analyst with expertise in manual and automation testing
for client/server, device and Web applications

Summary

A highly motivated professional with five years of relevant experience in software testing of Client Server and Web Based Applications. Familiar with all stages of Software Test Life Cycle (STLC). Well known with all the stages of Defect Tracking Life Cycle (DTLC).

Admirable interpersonal abilities and an efficient team player. Strong analytical, trouble-shooting and problem-solving skills. Developed documentation / specification that comply with established processes, maintained strict adherence to guidelines, processes and procedures provided by the business.

Educational Qualification

Bachelor of Engineering in Electronics and Communication (B.E - E.C.E)

Professional Summary

• Working as a senior quality analyst at MSC Industrial Supply, long Island NY
• Worked as a Subject Matter Expert at Apple INC.
• Worked as a senior QA Analyst at Farmers Insurance Company.
• Worked as a QA Analyst at Vocalink.
• Worked in different domains - Banking & Finance, Insurance, Manufacturing & distribution and Retail.
• Possessfive years of experience as a software QA engineer, writing and executing test plans and testcases, test scenarios in highly structured and loosely structured development environments.
• Expertise in preparing Traceability matrix, DSR (Defect Slippage Ratio), DRR (Defect Rejection Ratio and Test Closure Documents.
• Expertise in all types of testing (functional, Integration, acceptance, browser compatibility, device based testing).
• Expertise in writing and executing manual testing scripts.
• Worked on test management toolsQuick Base, Quality Center and RADAR for writing test plans, test cases, executing test cases, generating reports and defect tracking.
• Worked on test automation tools QTP (Quick Test Professional) and Squish from Frog logic
• Expertise in device testing(Ipad, Ipod and Iphone) and device automation.
• Have worked as a Subject Matter Expert for Apple
• Worked on dynamic, database-driven applications with web interface; thorough knowledge of web site design principles and software usability practices.
• Worked on AS400 based applications.
• Worked on Websphere commerce platform and tested web spehere commerce application and MQ Series.
• Good Knowledge on sql queries

Core Competencies

• Testing Client server and web based applications
• Perform all types of testing (functional, Integration, acceptance, browser compatibility, GUI and Regression).
• Create test plans and test cases in test management tool.
• Perform Negative testing and disaster recovery testing for secured applications.
• Execute test cases in all phases of testing.
• Defect tracking and management.
• Ensure quality assurance and deliver a bug free application.
• Automate scripts for regression testing.

Technical Skills

• Operating Systems: Macintosh, Windows (2000, XP, 2003, Vista)
• Application/Web Server: Mainframes, IBM Websphere Commerce, Client server & Web based Applications
• Device Testing: Ipad, Iphone and Ipod touch
• RDMS: SQL Server 2000, IBM DB2, Citrix Metaframe Server
• Test Automation Tools: Squish Froglogic, QTP
• Test Management Tool - Quality Center, Quick Base and RADAR;
• Scripting Languages: Python, HTML, VB Script

ProJECT DETAILS:

Client - Confidential, NY Oct 2011 - Till Now
Employer - Confidential, NJ
Projects - MSC Website Design using Websphere Commerce
Senior Quality Analyst

Description:
MSC Industrial Supply is one of the largest direct marketers and premier distributors of Metalworking and Maintenance, Repair and Operations ("MRO") supplies to industrial customers throughout the United States.The purpose of this project is to design a new e-commerce website for MSC using websphere commerce platform.This project involves in designing all the existing functionalities available on their legacy system (AS400) to websphere commerce.
Responsibilities:

• Have played the role of a Senior Software QA engineer for the client MSC Industrial Company.
• Involved in preparing the understanding document and test estimates for the project.
• Responsibilities mainly include determining the testing requirements, developed and reviewed scripts for positive and negative test scenarios.
• Involved in developing test plans, creating and executing test cases, identifying defects and reassigning them.
• Managed and contributed to the Functional testing of e-commerce website application and integration between legacy & websphere commerce
• Have performed functional, Integration, Regression and Acceptance Testing.
• Extensively usedQuality Centerfor test management for each test cycle.
• Responsible for the test caseReviewand theExecutionof the test cases,to ensure that all the requirements and functional specifications are covered.
• Have intensive knowledge about the application and well versed with quality processes
• Interacted with the developers, system engineers, and business team to identify applications defects.

Environment:
AS400, IBM Web Sphere Commerce application, IBM MQ Series, MQ server Utility, DB Visualizer, Citrix Metaframe Server, Test Management Tool - Quality Center and Quick Base; Automation Tools - QTP;

Client - Confidential, Cupertino, California Jan 2010 - Sep 2011
Employer - Confidential
Projects - Apple Docs, Behavior Scan, NFA, Attaché, Radar and Expense Capture
Subject Matter Expert

Description:

Apple Inc. formerly Apple Computer Inc., is an American multinational corporation with a focus on designing and manufacturing consumer electronics and closely related software products. Established in Cupertino, California on April 1, 1976, Apple develops, sells, and supports a series of personal computers, portable media players, mobile phones, computer software, and computer hardware and hardware accessories.

Responsibilities:

• Have played the role of a Senior Software QA engineer, Test Automation Engineer and SME (Subject Matter Expert) for the client Apple INC. Have worked in six different projects with Apple Inc.
• Analyzed business and system requirements. Manage development of specifications to develop the project estimates, create and execute detailed test plans, determine the test scenarios and verify the bug fixes.
• Responsible for writing test cases from BusinessRequirement,TestDesign and UseCases.
• Oversee offshore and onsite co-ordination.
• Analyzing manual test cases for client, web and device applications that can be automated usingSquish.
• Extensively performedDescriptiveProgrammingto handle dynamic data.
• Creating scripts in Python language for functional and regression testing.
• Creating reusable actions and function libraries using Python script.
• Responsible for the test caseReviewand theExecutionof the test cases,to ensure that all the requirements and functional specifications are covered.
• Extensively usedRadarfor test management for each test cycle.
• CreatedTraceability Matrixto prove to the project stake holders that coverage done was extensive and end to end.
• Managed software test efforts,Release Managementand process definition.
• VerifiedDeliverableslike Test Plan, QA testing status report, Defect report after each phase of testing.
• Possess a good knowledge on device automation and testing.

Environment:
Macintosh (Leopard, Snow Leopard,..), Ipad, Ipod and Iphone, SQL Server, Citrix Metaframe server, Automation Tools - Squish froglogic , Test Management Tool - RADAR;

Client - Confidential, Simi Valley, California Dec 2008 - Dec 2009
Employer - Confidential
Projects - BSP AIT and BSP AFT
Senior QA Analyst

Description:

Farmers Insurance Company is the country\'s third-largest insurer of both private Personal Lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products. Farmers operate primarily in 41 states across the country through the efforts of approximately 20,000 employees. Farmers' exclusive and independent agents, along with Farmers employees, are responsible for servicing more than 15 million customers.

Responsibilities:

• Have worked in 2 different projects with the client Farmers Insurance.
• Responsibilities mainly include leading a team, assigning and managing tasks and Handling of entire test process from Test Initiation to Test closure.
• Determined testing requirements, developed and reviewed scripts for positive and negative test scenarios.
• Conducted baseline testing, and generated reports.
• Managed and contributed to the Functional testing of Mainframe, WEB, DB2 and SAP FSCD application
• Have performed functional, Regression and Acceptance and Automation Testing.
• Analyzed application, system, and security errors.
• Escalated issues to developers and verified fixes.
• Responsible for writing test cases from BusinessRequirement,TestDesign and UseCases.
• Oversee offshore and onsite co-ordination.
• Worked with business at onsite for a period of three months for FSCD knowledge transfer.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Responsible for the test caseReviewand theExecutionof the test cases,to ensure that all the requirements and functional specifications are covered.
• Analyzing manual test cases that can be automated usingQTP.
• Creating scripts in Visual Basic language for functional and regression testing.
• Involved in the preparation of DRR's and DSR's for the test closure activities
• Have intensive knowledge about the application and well versed with quality processes
• Involved in handling the presentation sessions about the project artifacts to the client.
• Attended weekly defect report meetings and presented progress updates.

Environment:
Windows XP, Mainframes - AS400, SQL Server 2000, IBM DB2, SAP FSCD application, Citrix Metaframe Server, Automation Tools - QTP; Test Management Tool - Quality Center;

Client - Confidential, UK June 2008 - Nov 2008
Employer - Confidential
Projects - Voca Link
QA Engineer/Analyst

Description:

Confidential, is a specialist provider of transaction services to banks, their corporate customers and Government departments. They process domestic and international automated payments and provide ATM switching solutions. On a peak day, the VocaLink automated payment platform processes over 90 million transactions and over half a billion in a month. Our switching platform connects the world's busiest ATM network of over 60,000 ATMs.

Responsibilities:

• Involved in the testing of a banking application.
• The role in the project is that of a manual tester.
• Have been trained on Software testing methodologies & QTP.
• Involved in creating the understanding document about the project and shared it to the customer.
• Involved in creating test scenarios, test cases and verifying defect fixes.
• Analyzing manual test cases that can be automated usingQTP.
• Creating scripts in Visual Basic language for functional and regression testing.
• Creating reusable actions and function libraries using VB script.
• Involved in the test data set up for the automation test scripts.
• Extensively usedQualityCenterfor test management for each test cycle.
• Created the clarification tracker and shared it to the developers for the solutions.
• Involved in creating and executing manual and automation test scripts.
• Involved in reporting and tracking bugs, and providing updates on resolved bugs.
• Involved in documenting complete software testing process.
• Possess good relationship within the team and have been an effective team player.
• Interacted with the developers, system engineers, and testing teams to identify applications defects.

Environment: Windows XP, Web application, SQL Server 2000, Test Management Tool - Quality Center; Automation Tools - QTP;