SUMMARY:

• Over Five Years of diversified experience as Software Quality Assurance Analyst / Lead and Business Analyst on Client/Server, windows based and web based applications.
• Proven success in meeting or exceeding customer needs as an individual contributor and as team member.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA/ BA
• Extensively experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.
• Involved in Manual testing & Tracking defects using Test Director & Quality Center.
• Good working knowledge on Windows and UNIX Environment.
• Involved in writing, updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Cross Browser testing, Cross System testing.
• Good knowledge of automation and performance testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new technologies.
• Good Communication, interpersonal, and Teamwork skills.
• Certification from ISTQB

ACADEMIC QUALIFICATIONS:

Masters Degree in Management.
Professional training in Software Quality Assurance and Testing.

TECHNICAL SKILLS:

Testing Tools: Mercury interactive WinRunner, Load Runner, Quick Test Pro
Defect Tracking Tools: Test Director7.6 /Quality Center8.2, Remedy
Microsoft Tools: MS office Suite (Word, Excel, PowerPoint), Adobe Acrobat Reader.
Operating System: Windows 95/98/NT/2000/XP, UNIX
Languages: HTML, SQL, Visual Basic, JAVA
Database: SQL Server, Microsoft Access, Oracle
Browsers: Internet Explorer, Netscape Navigator, Firefox, Chrome and Safari.
Other tools: SQL plus, Toad, Lotus Notes & knowledge of ETL tool Informatica.

WORK EXPERIENCE:

Confidential
Client : Confidential
QA Engineer / Test Lead
April 2012 to till date.

Project Description:

• A huge Data Center Migration Project involving moving Data Centers from one location to another.
• About 30 Applications being moved from present location and New Server boxes for Wintel / Unix applications.
  

Responsibilities:
Leading offshore QA efforts and team
Preparing test strategy, test plans, test scenarios, test scripts required for application/software testing for multiple applications.
Using SharePoint for documentation and other purposes.
Create Test execution schedule
Manage defect tracking and produce defect reports and feedback for development team.
Manage User Acceptance Testing (UAT) and signoff on testing results with the business owner to ensure IT solution meets business requirements
Measure performance against quality standards and collaborate with IT development team on corrective actions that have business implications
Coordinating Testing activities starting from Sanity/Smoke, Functional, Non Functional, Regression, Interface and UAT of multiple Wintel / Unix based applications
Onshore/Offshore model to implement continuous testing activities and accordingly coordinating with the Business Users and Support Team for Issues
Consolidating Testing Status/feedback on a weekly basis and discussing it with the Top management
Provide testing validation sign off for various issues.

Confidential, Atlanta
Quality Assurance Analyst
May 2011 to April 2012

Confidential, Roswell, Georgia, has been serving hospitals, health systems, managed care, and physician practices for 20 years. Vericom healthcare solutions include SoundCare on-hold messaging, ChannelCare healthcare digital signage, hotlines, web audio, voice prompts, and radio, among others.

ChannelCare or VCMS is a web based digital signage software for healthcare industry. Testing of the complete software on client side and backoffice.

• Sole tester for whole application – back office and client side.
• Creating Test Plan, test schedules and templates to create test cases, test scripts.
• Cross system and cross browser testing.
• Analyzing user and business requirements for the new build and compare with the old build to modify test plans for positive and negative scenarios for functional and performance testing.
• Perform the Positive and Negative Testing, User Interface Testing on the application
• Cross system testing, integration testing, data validation
• XML testing, windows based services
• Prioritizing test cases.
• Own day-to-day master data changes, reporting, process documentation, and user help
• Used Issue Tracker Kit for bug tracking and test management.
• Run Regression Test to ensure that introduction of new component into application doesn\'t affect the existing functionality.
• Made schedules for system and integration testing for each release.
• Kept track of the customer bugs, deciding their priority and then assigned them to the different developers.
• Attended status review meetings, interacted with developers, Architects to resolve the issues.

Environment: JSP, Java Script, .NET, C#, XML, Issue Tracker Kit, Visio, Sequel Server.

Confidential, Florida.
Test Analyst / Business Analyst
September 2010 to April 2011
Confidential was established in 1943 and is based in Sanford, Florida. Hill is a pharmaceutical company specializing in dermatology products for adults and children. Hill is a leader in developing new drugs within dermatology.

Roles & Responsibilities:

• Gathered and developed detailed functional specifications and configuration documents.
• Interacted with client for requirements gathering and analysis.
• Analyzed data and creating reports and conducted and facilitating user acceptance testing
• The whole application manually tested before going for the automated testing.
• Understand tech team's efforts to resolve defects and identify risks to management
• Perform the Positive and Negative Testing, User Interface Testing on the application
• Performed manual and Automated Regression testing after every build Installation.
• Used Quality Center for bug tracking and test management.
• Run Regression Test to ensure that introduction of new component into application doesn\'t affect the existing functionality.
• Testing XML.
• Made schedules for system and integration testing for each release.
• Kept track of the customer bugs, deciding their priority and then assigned them to the different developers.
• Attended status review meetings, interacted with developers, Architects to resolve the issues.

Environment : Quick Test Professional, Quality center, SQL, SOAP, Oracle, MS Office and Windows, XML, Java Script, JSP.

Confidential. India.
Jan 2010 to Sep 2010
Sr. Quality Assurance Analyst

Confidential, in July 1969 along with 13 other major banks was nationalized and is now a Public Sector Bank constituted under the Banking Companies (Acquisition & Transfer of Undertakings) Act, 1970. Under the provisions of the Banking Regulations Act 1949, in addition to the business of banking, the Bank can undertake other business as specified in Section 6 of the Banking Regulations Act, 1949

Roles and Responsibilities:

• Plan and lead the execution of UAT test plan and developed process to document issues and cases
• Ensure entry and exit criteria of the UAT test phase are met
• Managed a team of about 5 testers.
• Created test cases, test plans.
• Reviewed the System requirement document for developing high-level Test Strategy.
• Analyzed the Functional Business requirements and Design documents, Developed Test plans for different Testing stages
• Coordination of test case execution with offsite and onsite resources
• Participated in all appropriate Test scenario inspections, Test case reviews, work and functional mapping sessions.
• Participated in enhancement meetings, investigated software bugs, and helped the developers to resolve technical issues.
• Responsible for security testing which was accomplished by creating and logging in under different fictitious login ID.
• Responsible for submitting the bugs into the Test Center depending upon their priority.
• Supported Design and Deployment team to resolve reported problems.
• Performed data validation with GUI Check points using WinRunner.

Environment: Manual testing, Quality Center, Quick Test Professional, Windows, SQL Server, C# .Net, C++, XML.

Confidential, India.
Jan 2008 to Dec 2009
QA / Business Analyst

Confidential is a member of the Bombay Stock Exchange (BSE), National Stock Exchange (NSE) and the two leading Commodity Exchanges in the country: NCDEX & MCX. Angel is also registered as a Depository Participant with CDSL.

Roles and Responsibilities:

• Gathered and developed detailed functional specifications and documents.
• Interacted with client for requirements gathering and analysis.
• Analyzed data and creating reports and conducted and facilitating user acceptance testing
• Performed Functional, Transaction, Integration, End to End, Positive testing, Black Box testing, Regression testing.
• Created test cases, test scenarios and test scripts for Manual and Automated Testing.
• Developed Test scenarios and Test cases.
• Conducted System and Regression Testing and identified application errors
• Involved in Backend testing by using SQL queries.
• Measure performance against quality standards and collaborate with tech team on corrective actions that have business implications
• Own business approval of test scripts and scenarios used in Unit, Integration, and UAT testing
• Own day-to-day reporting, process documentation, and user help
• Provide business validation testing for major system fixes
• Tested Links and identified broken links using appropriate functions in testing tools.

Environment: Test Tools: Quality Center, QTP,
Internet Explorer and Netscape, UNIX, C++, SQL, Web Logic, EJB, Java (JSP, Servlets, JDBC), HTML, DHTML, CSS, Java Script, MS Visual Source Safe, MQ Series, Tuxedo, Perl Script.

Role & Responsibilities:

• Analyzed Business requirements. Developed test plan and test cases for manual and automated testing of the application.
• Extensively used SQL for data Integrity Testing at the backend. Manually performed Positive and Negative testing, Black Box testing and Functional testing of the application.
• Performed regression testing.
• Used Test director for test planning, defect tracking and building the test hierarchy.

Environment: Windows, SAP, Oracle, Win Runner, Quality Center, Manual testing.

Other Skills:

• Ability to learn new things faster.
• Update skills to suit the changing industry requirements.
• Ability to work in a team, Interpersonal skills.
• Ability to work faster and meet aggressive time schedules.