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Quality Assurance Analyst Resume

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SUMMARY:

  • Over 7 years of experience as a QA Analyst with good experience in Quality Assurance Process into Manual and Automation to Functional, Integration, Regression, System, Cross-Browser and User Acceptance testing during SDLC.
  • Expertise in QA Methodologies, Test Strategies, Test Metrics and Software Development Life Cycle (SDLC).
  • Experience in analyzing the User/Business Requirements and Functional specifications documents.
  • Experience in analyzing the system requirements and developing detailed Test Plans for System Testing.
  • Experience in Closed Box Testing or Black Box testing i.e. totally based/focused on the testing for requirements and functionality of the work product/software application.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Hands on experience with all phases of Software Development Life Cycle (SDLC), and experience in Waterfall and Agile (SCRUM) Models.
  • I have an intimate familiarity with agile project life-cycles, iterative processes, and traditional methodologies and Experience in ecommerce testing in Web application.
  • Agile delivery of software using practices from Scrum, extreme Programming, etc.
  • Expertise in writing Test Plans and Test Strategies by following different QA Methodologies.
  • Expertise in writing Test cases, Test scripts, Test plan formulation and User, Business, System requirement analysis and profound working knowledge in defect tracking tools like Quality Center and JIRA.
  • Proficient in different phases of testing like Black Box testing, Integration, System Testing and User Acceptance Testing.
  • Experience in Ecommerce Application testing and set the QA Environment in QA Lab for Manual Testing.
  • Deployed and maintained all the QA Server for the Custom and Base Projects.
  • Good knowledge of developing and reviewing SQL queries.
  • Wrote Test Plan, Test Cases for GUI, Functionality and Backend Testing as per functional specifications.
  • Strong estimation skills and committed to making deadlines and excellent verbal, written, inter personal communication skills.
  • Experienced in application compatibility testing with IE9 on Win and experienced in testing the applications developed in JAVA, ASP .NET, VB and WEB LIGICS.
  • Good experience in meetings with Business Analysts and Development teams to clarify requirements, Application testing status and to provide bug report status updates.
  • Good experience and worked as a offshore coordination, Test coordinator and Sr Test analyst.
  • Working experience on salesforce.com Application like Cloud related tool.
  • Knowledge of Business Objects and Good Experience in ERP Testing tools like SAP Testing.

Quick view of Professional Experience:

Major Client Experience: FREDDIEMAC McLean VA, Cognizant Technology Solutions (Client: AXA Equitable & Financial Services), Hertz, ADP, Liberty Mutual.

TECHNICAL SKILLS:

Languages: C, C++, Java, VB, and .NET
Web Technologies: ASP, HTML, DHTML, JavaScript, VB Script, XML
Testing Tools:Quick Test Pro (Versions 9.2, 10.0, 11.0, HP Quality Center 9.0, 9.2, 10, 11.0, Soap UI Pro 3.0
RDBMS: Oracle 8.0/7.x, SQL Server 7.0, MS-Access
Reporting Tools:Test Director, PVCS tracker, Rational Clear Quest, DOORS
Operating System: Windows /2000/XP/Vista/ Win 7, NT 4.0,RedHat Linux, Solaris
Applications Tested: .NET, VB, JAVA J2EE

PROFESSIONAL EXPERIENCE:

Confidential, MCLEAN VA 08/2012 - Present
Position: Quality Assurance Analyst/Tester

As a cornerstone of U.S. home financing and Freddie Mac buys mortgages from lenders across the country at astonishing rates, Freddie Mac purchases a variety of mortgages, Starting with traditional and with different rate mortgages, and expanding into many varieties of specialty mortgage products - like Purchase, No cash-out refinance, Multi Lender Swap Cash-out refinance rate Home Possible Mortgages, Other options based on mortgage product type - our different-rate mortgages offering leverage the power of a fixed or float interest rate for the life of the loan. Use most fixed-rate mortgages for all types of homes including residences, condominiums, second homes, manufactured homes, and investment properties.

  • Involved in E2E testing in LOANIQ and verifying the all loan related to SWAP and multi lender finance loans, Underwrite and Process of Loans, Fund the loans, validation and comparing with the frontend data with the backend data by using middle layer underwriting application with the DATA tool.
  • Involved UAT/GUI testing and validated in Acquisition inbound and outbound related to all loans like ARM loan(adjustable-rate mortgages), Gold PC’s, Mortgage Multifamily Funding Loan, Rateloc, Bifurcated, Supplemental, involved and ensured The funding data will be triggered by the release of the cash flow at the Circle Close and Cash Flow Complete events within LoanIQ for funding process.
  • Well experienced in validating the authorization levels at all payment levels in LOANIQ by creating the DFO structure related to Loan terms and also involved Point-in-time: the Midas backend database records should be created at the time of funding/Circle Close of all loans.
  • Involved in Reamortization loan Date, Modifying the payment to Host Bank Payment and in Mortgage Seller Loan Number, In Reporting andRemitting Frequencies Reporting Method and also involved Moved Initial Fraction Rate Marked TBD to Total Returned Good Faith Deposit. Involved and Modified Host Bank Share Net to Host Bank Net in All Loans section.
  • Experienced to ensure timely data delivery of Multifamily acquisition data into Freddie Mac’s Internal processes and in outbound interface systems and experienced to at the Circle Close event to activate loans in MPS underwriting application.
  • Experience in LoanIQ data elements are passed through Outbound Interface Loan Term, Amortization Period, Experienced in Legacy Purchase logic system to roll up Assessment updates from LoanIQ to Final Statement, Property Status, Mortgage DLP (Detailed Loan Product) for all loans experienced to ensure the group number follow the logic in Legacy Purchase application Funding process.
  • Involved and tested original Mortgage Amount data from LoanIQ (Mortgage Amount, Mortgage Terms), Tested the data elements that should follow the calculation logic in the legacy Purchase application and stored procedures. Involved and tested to make sure the data elements for MPS will be calculated in the integration layer based on the Legacy Purchase logic.
  • Involved integration testing to validate the interface commitment data Underlying loans on RLOCS and Blankets/Boot Collateral from Underwriting in order to fund the loan and establish the deal for lifecycle Portfolio Management and/or Risk Disposition activities. The purpose is to ensure accurate data delivery into Freddie Mac\'s Multifamily internal processes and systems.
  • Used Rational Clear Quest for logging Managing Defects, used Doors to MAP the requirement to test cases, Used HP Quality Center to execute the validate test case.
  • Experience in writing complex SQL and Solid understanding of databases, and good work experience on multiple projects concurrently.
  • Good experience communicating with developers, business and with other groups.

Confidential
CLIENT: Confidential, JERSEY CITY, NJ 08/2011 - 08/2012
Position: Quality Assurance Tester

  • Expertise in QA Methodologies, Test Strategies, Test Metrics and Software Development Life Cycle (SDLC).
  • Professional expertise in Implementation of Agile and Scrum Methodologies, Involved and participated in everyday testing Artifacts meeting, Process improvement, QC training meetings and Weekly status team meetings.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Involved in built QA Workstation from scratch for testing DAY1 and DAY2 build scenarios and maintained QA environment
  • Created Test Plans, Test Scripts by reviewing the Business Requirement Document provided by Business team and Developers. Followed ATD (application turnover document) in PVCS.
  • Extensively used HP Quality Center 10.0 for writing and executing test scripts, Storing Test Results and Test Cases. Importing and Exporting Test cases.
  • Validated the new application and make sure to view new business requirements and new version documents in new application, Compare the important folders with the old application and assigned tickets through HP Quality Center to Developers and Prod Support teams.
  • Expertise in performing Smoke, Integration, System, Regression, Compatibility, User Acceptance Testing (UAT), Functional, Positive and Negative testing.
  • Published TCR (Test Completion Report) after end QA Test Phase/Cycles, also Test Status Reports.
  • Involved in different test phases like IDE, PRE-PODS, QA and PRODUCTION Environments.
  • Deployed Builds through CA DSM (Desktop and Server management) tool on QA test Workstation and
  • Performed functional testing with QTP 9.2 also uses to run Automated Scripts developed by offshore team.
  • Performed Functional, GUI Testing and Desktop Application Testing, Certified the Releases in SCM (Software Configuration Management) after completion of test efforts.
  • Extensively participated in Creating Test plans, Test Strategy, Test Scripts/cases Negative test scenarios and Functional, Target and Regression testing.
  • Actively involved in creating Master Shakedown Script of all applications on Global Intranet platform and was executed during the release.
  • Responsible in Leading & Training QA Offshore team members, Team reports to me directly.
  • Deployed and Tested Monthly MS Security Patches (Critical & Important) via Big fix Client on Global Intranet Workstations and QA Servers.
  • Involved in writing user stories and requirement reviews (Business Analyst Awareness).
  • Experienced in application compatibility testing with IE9 on Win 7
  • Experienced testing in production environment.
  • Experience and involved in Offshore team handling.

Environment: Salesforce.com, Web based application Testing, HP Quality Center 10.0, QTP 9.2, Java J2EE, .Net, Windows 7, SQL, UNIX.

Confidential, NJ 10/2008 - 07/2011
Position: Quality Assurance Tester /Analyst

  • Analyzed system requirements and developed detailed document for System Testing using Test Director, Performed Agile testing using scrum practices, to keep the customer involved.
  • Planning for and reviewing the Test cases for Functionality, Security, Database and Acceptance testing, Experience writing test cases.
  • Experience in testing all the functionalities of the application in user prospective level and experience writing user acceptance test cases and in black box testing or closed box testing.
  • Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts, presentations and review and helped the team to understand and writing test cases by requirements using the Use cases.
  • Expertise in design and implementation of Automation Test Frameworks using Quick Test Pro
  • Executed the Regression test scripts using Quick Test Pro (Quick Test Pro) and evaluated the results and used Mercury Quality Center to run and Scheduling Quick Test Pro test.
  • Used various Quick Test Pro functionalities like call function, Parameterization etc.
  • Expertise in developing automation test framework and creating function libraries.
  • Communicated the defects to developers and attended status meetings.
  • Involved in Ecommerce testing in web application to verify the logos, coordination of the content, drag and drop photos between completely different sites.
  • Experience in creating web services test cases for functional and regression testing for web services using Soap UI.
  • Experience in validating the application by using web services SOAP UI Protocol.
  • Performed Smoke testing before the actual execution of test cases and Created and Maintained QA environment.
  • Developed manual test cases for Regression Testing based on the requirement documents using Quick Test Professional.
  • Good knowledge in developing SQL queries for backend testing, used UNIX to verify data in log file and for debugging.
  • Experience in writing the User Stories and analyzing the Business Requirements with Business Analysts.
  • Interacted with application users (end-users) and performed User Acceptance Testing (UAT).
  • Reported defects using QC and interacted with developers to resolve defects/issues.
  • Involved in preparing the workflows by using team track tool.
  • Experience in maintaining the offshore testing team.

Environment: HP Quality Center 9.2, 10, Soap UI Pro3.0, .Net, Java J2EE, Windows XP professional/NT/200/, SQL, UNIX

Confidential. (ADP), NJ 08/2007 - 03/2008
Position: Quality Assurance Tester

The project is developed to offer an integrated business process to the companies ranging from small business to the large companies. The features of this system are Payroll Solutions, related resources, and integration with Microsoft’s Small Business Management. Involved in Testing and verifying the Open Employee module, Employee import module, Employee Wage garnishments module. Tests have been done manually as well as automated. Employee Audit Reports has been tested for the accuracy.

  • Analyzed the User/Business Requirements and Functional specifications documents as per the client’s requirement for the payroll sheets.
  • Analyzing system requirements and developing detailed Test Plans for System Testing.
  • Converted business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts.
  • Created and manually executed Test Cases based on functional, technical and use case specifications
  • Experience in user accepting testing.
  • Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts,, presentations and review.
  • Attended requirements and design meetings, review and analysis of requirements and design documentation.
  • Analyzed the Stories (Agile Methodology Requirements Documents) and Identified the Test Scenarios & Test Cases.
  • Expertise in testing various Client/Server and Web based applications both manually and using the testing tools like QTP and Quality Center.
  • Performed Functionality and Regression testing using Mercury Quick Professional Test (QTP) at various phases of the product development.
  • Using HP Quality Center to keep track of releases, test cases, defect logs and test results.
  • Created different types of test cases based on Use Case scenarios to incorporate them into different test sets in Quality Center.
  • Trained and Mentored Quality Assurance Analysts by providing directions for assigned testing tasks.
  • Reviewed the Team work and periodically reported to QA manager regarding work status.
  • Implemented Testing Methodology process improvements for manual and automated test efforts.
  • Performed Functional testing, Integration testing, system testing and End-to-End testing manually.
  • Identified QA Test Environment requirements and created test data.
  • Coordinated and documented for payroll pages should route from customized webpage’s and prepared documentation for User Acceptance Test activities.
  • Verified payroll registration process pages and customized payroll pages for user acceptance testing.
  • Evaluate testing results and document testing issues in a QA bug tracking system.
  • Tested web applications, web pages, integration processes, enhancements, modifications, and web reports used by members, providers and employers from Testing to Production environment.
  • Extensively used Quick Test Pro methods to create automated scripts.
  • Good exposure in using SQL commands extensively to query the database.

Environment: Mercury Quick Test Pro, HP Quality Center, VB, .NET, MS SQL Server, Windows XP, Test Director, MS Office

Confidential, CA. 01/2006 - 08/2007
Position: Quality Assurance Tester /Analyst
Project: Patient Record Administration

Description: This application was developed for web based Patient Record Administration. The services provided by Health Fusion were to create Patient Medical Records, create and update the Insurance information, verify coverage eligibility, and process claims.

  • Responsible for developing test cases for GUI and functionality testing of the website and cross browser compatibility
  • Conducted sanity testing of the application based on user requirements.
  • Involved in developing detailed test cases and test scripts using Quality Center for Functional, Security and Regression Testing.
  • Created Test input requirements and prepared the test data and test scripts in QTP for data driven testing.
  • Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
  • Performed quality assurance reviews on all System Development Life Cycle.
  • Responsible for creating and filing bugs.
  • Coordinated meetings with the Development teams to ensure appropriate handling of the bugs and their timely resolution.
  • Participated in bug review meetings on behalf of the QA team.

Environment: ASP.NET, VB script, XML, Oracle, SQL, Windows 2000, QTP, Quality Center, Agile.

Confidential, NJ 02/2005 - 12/2005
Position: Quality Assurance Tester /Analyst

The application deals with Homeowners, Condominiums Rentals and Automobile Insurance of Liberty Mutual. The functionality of the application is to enable to quote or to purchase new business through Web. The application also enables sharing data across channels (Web, CIC and Agent). The customers are given access to a wide range of options relating to insurance discounts and coverage on auto and property subjects to availability, qualifications, situation and State of residence. Based on the quote and rules of the State from where the customer enters the credit card information, the purchase is completed. The project developed in VB, ASP, .NET, HTML, XML with DB2 as the database.

  • Created test cases and performed Manual Testing including Positive Testing and Negative Testing, Regression, Integration, Unit Testing.
  • Developed business use cases and also extensively worked on Rational Requisite Pro in gathering the requirements.
  • Worked on Agile Environment with daily scrum meetings, stand up meetings, burn-down charts presentations and reviews.
  • Administered and customized various aspects of Test Director Ex: Create a new project, upgrade and repair a project database, Test user privileges for this project
  • Involved in Customizing the Environment set up for Test Director and maintaining all scripts under the Test Director and used the test director as central repository to maintain different releases of test cases
  • Used SQL server query analyzer to run the queries and get the reports of the release maintaining the schedules.
  • Used Test Director for requirement analysis, scheduling and generating test cases.
  • Tracked, reviewed, analyzed and compared the defects using Test Director.
  • Generated Reports and Documented and Communicated test results on daily basis.
  • Used Quick Test Pro for Functional and Regression testing for automation of multiple modules in the environment.
  • Performed Data Driven, Keyword Driven testing to test application with unique test data.
  • Recorded and enhanced scripts with different Checkpoints.

Environment: Windows XP, VB, SQL Server, AS400, DB2, ASP, .NET, HTML, Test Director and HP Quality Center.

Confidential, India 04/2003 - 10/2004
Position: SAP QA Tester

Confidential, a leading player in energy management and heat utilization technologies, manufactures a range of specialty chemicals for every kind of industry. The solutions developed by Confidential, for client companies are environmental friendly and enables efficient deployment of energy resources. The company’s international operations are located in U.A.E, Malaysia, Poland and China.
SAP Modules: Personal Administration, Personal Management, Organization, Payroll, Time Management, Benefits etc.

  • Developed integration test document to make sure the customer SW integrates well with third party SW.
  • Created detailed Test Cases, and Test Data for Functional, Integration and System Testing based on Business Requirements, Use cases and Design Documents.
  • Created Navigation Test scripts to ensure all screens were available.
  • Performed Security Testing to ensure user access to the application based on various pre determined user roles.
  • Performed Compatibility test by using various versions of Netscape browsers.
  • Wrote SQL scripts to verify the database updates, inserts and deletion of the records.
  • Customized SQL scripts to validate the data integrity. Modified SQL scripts to optimize testing process by creating packages, triggers and cursors.
  • Generated Status, Test Summary Reports.
  • Documented and reported issues in MS Excel (Defects).
  • Worked closely with software developers and identified and investigated code problems and SW process issues.
  • Acted as Test lead and distributed workload among the team, defining delivery dates, area of test coverage and providing functional checklist for proper test execution.
  • Responsibilities include project management of some customer projects for software QA components. Also responsible for maintaining project schedules, test specifications and reports.
  • Designed, developed and implemented automated Test suites using Win Runner to enhance test cycles.

Version: SAP-HR R/3, 4.6C/4.7

EDUCATION:

  • Masters in Computer Applications.
  • Masters in Business Administration.
  • Project Management certification.
  • Post Graduate Diploma in Computer Applications.

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