SUMMARY :

I Have 5 years of Quality Assurance experience in a field of IT with importance on Software QA
My experience includes:

• Executing testing projects involving Webservices, Client Server and Web Based Applications.
• Domain Knowledge includes Application testing of Telecommunication, Order Management, E-commerce and Banking projects.
• Experienced in developing Test Plans, Test case Design and Execution, and Defect Management activities based on specifications and Systems Needs documents
• My experience includes Manual Functional Testing, System Testing, Agile Testing, Regression Testing, Database Testing and Webservice Testing and Automation Testing (using QTP tool.)
• Capability to apply wide technical and practical skills to manage and execute white-box and black-box tests and to evaluate needs for software designing, development, and validations.
• Have Good Exposure to Onsite and Offshore model engagements.
• Ability to perform effectively and efficiently in team and individually
• IIST (International Institute of Software Testing) certified CSTP level1 tester.

Operating Systems

Windows 2k/XP/Vista

Test Automation Tools

QTP

Databases and Tools

MS SQL Server 2000, SQL Developer
TOAD, Oracle 11i

Version Control Tools

• VSS
• Perforce
• Share Point

Webservices Tools

SOAP UI
ITKO LISA
XML Notepad++
Beyond Compare

Test Management Tools

HP Quality Center

Defect Tracking Tools

• Jira
• Radar
• HP Quality Center

Log Verification

• WINSCP, Putty Connection Manager

Experience History:

QA tester from Innovative Development at COMCAST

Confidential, (Feb 2011-Dec2011)
Client: Comcast Corporation is the largest cable operator, home Internet service provider, and fourth largest home telephone service provider in the United States, providing cable television, broadband Internet, and telephone service to both residential and commercial customers in 39 states and the District of Columbia
Commercial Workbench :
Commercial Workbench is an Sales and Order Management Application that is used by Business Services to manage their SMB and Coax-based National Opportunities and orders.
Workbench supports the high level functionality to create, manage, upgrade and cancel customer orders into CSG and DDP billing systems using various ESP platforms and EPC catalog data.

Have worked as a Functional Tester for Commercial Workbench, Sales Force and End-to-End Tester for Workbench Application and Commercial Evolution Applications.

Job Responsibilities:
Functional Tester: Performed Following Activities
For Commercial workbench project worked on Legacy, EPC Orders, Trunking, BCV Migration
For Evolution project worked on couple of Sprints for CBH and Metro E orders.

• Requirements Study (DOORS)
• Involved in the Review meeting of the Test Cases with all the related teams and get their sign off.
• Involved in Pre Data Set up If required for Functional Testing
• Performed Test case Execution as per the Project Plan on the Builds provided with Release Notes.
• Test execution Activity (tracked in QC) involving functional, Database, regression and Webservice testing
• Defects were tracked with details and Screen shots in HP QC tools.
• Provided Support during BAT (Business Acceptance Testing)

End to End Tester:
As End to End Tester, Performed Following Activities:

• Analysis of Business Requirement
• As Test case Design team member involved defining End to End Test Scenarios and test Cases
• Maintenance of Test cases repository against the Releases in HP QC tool
• Setting up of Test bed for the End to End Test Execution by coordinating with Various Teams (Eg: Billing Systems, ESP team, Database and CRM system)
• End to End Testing involving verification of back end systems like Database testing(SQL server), CRM (clarify) and Biller systems (CSG, DDP, Saville) , Other Integrated Systems (BFC,TPP,TTS)
• Verification of various Webservices for Trunk Orders and EPC orders (inventory service, location service, Offer Management (EPC), Account Service)
• Log verification using WINSCP and PUTTY Connection Manager.
• Verification of Workbench/CMDB data Feed for TTS systems generated by WB by running the required Batch jobs
• Running of batch jobs for cancelled order to verify the released TN.
• TN Status Validation in Numeritrac for various Trunk Orders.
• Verification of Ported TNs (integration between TPP GUI and WB).
• Migration and Regression Testing of the Workbench Application.
• Defect Management in HP QC.
• Support during BAT Team Execution.

Achievements:

• Quick Learner, learnt Back end Systems functionality Quickly
• Some instance when time demanded, was able to deliver End-to-End Release tasks Independently.
• Preparation of Extensive KT Documents, related to tasks worked on

Test Engineer at Confidential, [09/2006 -09/2010]

SVB Financial Group (Oct 2009 - Sep 2010)
Client: SVB Financial Group provides diversified financial services to emerging growth and mature companies in the technology, life science, private equity and premium wine markets
Worked under the Following Modules

MS CRM (Microsoft Dynamics CRM)
MSCRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. MS CRM system provides a centralized repository where all business units of SVB Financial Group are able to share information on clients. Sharing of information will allow all business groups to attain further insight into the overall relationship picture of a given client to ultimately understand SVB Financial Group's marketplace and support in revenue generating activities.
SQA role here was from Build deployment to End to end Testing involving Functional, Regression and Database verification.

Job Responsibilities:

• Defined the test criteria and strategy and base lined the Test plan
• Test Cases were Documentated in HP MQC 9.2 Tool
• Deployment of Build
• Test execution Activity involving functional, Database, regression, Migration testing.
• Use of Oracle 11i & Toad for database testing.
• Defect Reporting (HP QC tool)
• Providing support during UAT
• Update of Master KT Artifact Document after the Release

Achivements:

• Quick learner, Handled the Releases Independently.
• Explored Flexcube system for the data integration testing with own adhoc studies and also Performed Exhaustive integration testing between CRM and FlexCube.
• Have received Twice Team Spot Award

VMware Enhancements (Jul 2006-Sep 2009)
Client: VMware is the world's leading provider of virtualization solutions and services. Their solutions enable organizations to aggregate multiple servers, storage infrastructure and networks together into shared pools of capacity that can be allocated dynamically, securely and reliably to applications as needed, increasing hardware utilization, and thereby reducing equipment, power, cooling, and real estate costs.
The project schedule over the years involved extremely challenging release cycles to accommodate different VMware product release lifecycles (literally one major release every alternate week)
Have involved in the following modules

VMware Internal and External Store ( Ecommerce STORE):
It's a user interface, used for VMware Product Management (online channel that is used to sell VMware products), which was be used by internal as well as external customers.
Testing this involved Functional, Regression Testing and Database verification.

Patch Portal Management System (PMP):
This Application is used today by VMware Engineering Team (CPD, Patch release managers) to create, test, activate / rollback, and manage online patches for both ESX and ESXi 3.x products.
Testing was from scratch, which involved Black box testing (functional & Regression), Database verification, Web service response verification.

Digital Supply Chain Automation (DSCA) Testing: The Purpose of this project is to improve the Customer usability, streamline release management, and increase cross-linking and conversion to related marketing vehicles, web marketing requested the migration of download content living on vmware.com into a centralized database.
Testing was conducted on following sites developed for German, French, Chinese and Japanese [i.e. this involved Functionality (70%) and Localization (30%) verification]

Job Responsibilities:

• Analysis of Business Requirement, Feasibility Study, Effort Estimation & Co-ordination
• Involved in TestPlanning, Test strategy and Testcase documentation
• Performing various types of testing, such as functional, Database, regression testing.
• Involved in tracking the Defects using the Defect Tracking Tool (JIRA and RADAR)
• Performed Web service response testing using clients SOAPUI
• Use of SQL server & SQL developer for data Validation.
• Windows Browser compatibility testing on IE 6.0, 7.0 and Fire fox 3.0
• Production Smoke testing of tasks to ensure things look good on Production.
• Use of Perforce (P4v) to maintain Test plan and Test reports.
• Other Project related activities like Mentoring New Joinees (Both for QA and DEV resources, BA's from Client end).

Achivements:

• Independent handling of complex tasks with involvement from requirement gathering to post Production phase.
• Preparation of Presentation and Extensive KT Documents, related to tasks worked on
• Use and enhancement of QTP Hybrid framework (Keyword and Datadriven combined)
• Other Project related activities like Mentoring New Joinees
• Received Out Standing performer Award and Technical Appreciation awards (Twice)

IIST (International Institute of Software Testing) certified CSTP level1 tester.

Bachelor of Engineering