Objective 
Seeking a QA Team lead position in a dynamic environment where innovation, hard work, passion for quality and sense of ownership are valued and encouraged.

Professional Summary

Over 8+ Years of experience in Software Quality Assurance/Testing with emphasis on Functional Testing, System Testing, Performance and Regression Testing of Web based applications.

Highlights

• Highly proficient in designing effective Test Strategies and detailed test documents like Test Plans, Test Cases, Test Matrices and implementation of result oriented procedures to manage test case reviews, defect triage, coverage analysis, allocation of roles and responsibilities and coordination of the entire test efforts within the stipulated time schedule.
• Extensive hands on experience in both manual & Automation testing along with 5 + years of leading the Software Quality Assurance project managing large as well as small teams.
• Well versed with backend and batch process validations testing to trigger the ETL processes and also the verification of application’s behavior in pre and post data transformation processes.
• Successfully worked with large data migration and transformation projects from an end-to-end perspective ensuring the data quality, integrity, and performance and also certified the application’s functionality from User Interface, backend, and business and integration point of view.
• Organized UAT test sessions dealing directly with the real-time users and managed the testing resources to guide the users and complete various schedules of Acceptance Tests and successful production releases.
• Conversant with Financial Regulations, and also the various standards and guidelines followed to meet the requirements of Financial Regulatory Authorities.
• Documented the Change Requests and User Enhancements during UAT Phase and accommodated the code changes and test efforts into the releases managing the resources, test efforts as well as the time lines.
• Solely managed the efforts of recruiting the offshore teams assigned the required responsibilities and extracted the necessary inputs from the team and managed the comprehensive test efforts across releases without any issues.
• Utilized HP Mercury Quality Center extensively and also held the Admin responsibilities of managing the tool to support multiple projects.
• Worked extensively on client/server and web-based applications handling both Manual & Automation Test methods. Majority of the sites were designed with front ends like JAVA HTML XML Visual Basicwith databases at the back end in Oracle and MS-SQL Server
• Extensive knowledge in working with Pharmaceutical 21 CFR Part 11 validations, banking and financial applications.

TECHNICAL SKILLS:

Languages:

JAVA, ASP.Net, VB.Net, HTML, SQL, XML, VB Script, a Visual Basic & TSL

Databases:

Oracle 9; MS-SQL server 2008;and MS Access

Browsers:

Netscape Navigator Internet Explorer (IE) 8.0,Mozilla Firefox,Safari

O/S:

Windows NT,95/98,2000, Windows XP, Vista UNIX, and MS DOS

Automation Tools:

Quality Center 10(QC), Quick Test Professional(QTP), Win Runner 7.5, (Certified) Test director, Appworx Job automated tool.

Others:

MS-Office, MS-Excel

Confidential NJ
Senior Quality Analyst June 2006 – Present
Confidential is the largest financial technology provider delivering trusted solutions to over 1/3 of the top 50 U.S. banks, and to more than 1,000 community banks and credit unions. The company provides web and phone-based financial services, electronic payments and marketing services to drive consumer adoption. A comprehensive suite of integrated services for consumer and business electronic payment relationships are provided with a full set of payment channels (IVR, CSR, Web, and Live Agent) and payment types (Credit, Debit, ACH).
Working as a QA Lead resource to various projects held major responsibilities and ensured the end-to-end quality of the applications.

Responsibilities:

• Responsible for testing Quality assurance of a 4 year PNG (Princeton next Generation) payment processing platform upgrade from C+ to java scripts.
• Attending user requirement meetings, designing test strategies, documenting detailed test plans, scheduling the test cycles, organizing the resources, training the team, coverage analysis, risk and mitigation planning, pre & post release checklists, Organizing UAT sessions and release / upgrade were major responsibilities.
• Wrote Test plans and scenarios of the different applications and modules that integrate to make up the payment engine from use cases and requirements provided by the development team.
• Designed various matrices to verify coverage analysis, risk analysis and designed templates for detailed bug reporting, Test Data formats, UAT feedback and Status reports of onsite and offshore resources
• Managed independently efforts like screening and recruitment of onsite and offshore resources, resource management and schedules of build cycles, functional and regression testing, UAT, post-production verification tests and also production tickets remediation efforts on emergency basis.
• Handled multiple projects simultaneously and was the directly responsible to report to the senior management about the overall QA status involving all the phases from requirements to deployment.
• Actively involved in resource planning, procurement, training and coordinating the efforts of the entire team and updating the senior management regarding the day-to-day progress.
• Designed comprehensive Test Cases and managed them using Quality Center.
• Defect Reporting, Tracking and generation of customized Management reports using Quality Center.
• Responsible for the overall testing to the migration process of clients applications from the old payment engine platform to the new next generation platform.
• Managed the entire test efforts of UAT testing.
• Lead the testing of web based applications for Bank of America billers utilizing Princeton eCom’s/ORCC’s paybill solutions
• Manage testing phase of new Product releases before conception to operations
• Execute test cases, report and track defects via MQC for the new product release
• Responsible for Testing IVR applications, Web, API products
• Lead product release testing on D2,V4 platforms
• Lead the QA transition team from waterfall to Agile methodology. Well versed in scrum process.
• Managed the production issues and ensured the quick testing turnaround.

Environment: Java, HTML, XML, ASP, Oracle, SQL Server, Windows 2000/XP/NT, UNIX, Ms-Office, MS-Project, FTP , Appworx, Quality Center, QTP , WinCVS

Responsibilities:

• Writing Test Plan, Test Scenarios, Test Cases and Test Matrix documents analyzing the Use Cases. Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case adherence.
• Writing Automated Test Cases, Test Scripts, and Testing Scenarios, using Quick Test Professional for Regression testing, implementing the required checkpoints and updating them from time to time.
• Utilized SQL and PL/SQL for working with data relating to testing, test dataset creation and verification.
• Analyzing key scenarios to realize crucial functional areas of the application, Creation and Execution of QTP Test Scripts against the Key functional areas and Performance Testing of the Application
• Defect reporting, tracking and generation of reports and graphs for management requirements.

Environment: Java2.0, JSP, JavaScript, UNIX, Oracle8i, SQL, WindowsNT4.0, Quick Test Professional, Quality Center, Load Runner – (Mercury Interactive)

Confidential, NJ Aug 2002 - Apr 2005 
Quality Analyst

Integration testing of Clinical Trial System (CTS) application. The project phase is to validate the automatic generation of database schemas, objects, snapshot refresh and data loading for new clinical trials. The process involved various validations (21 CFR Part 11) and verifications to meet the FDA regulations.

Responsibilities:

• Primarily responsible to test the CTS Application DB module, which generates database schema, objects and loads with relevant reference data for a specific trial
• Review the system use cases with Business Analysts, identified testing requirements and created Merck standard documents
• Perform database backend testing and web services GUI testing
• Automation of web based functionality using Win Runner
• Customization and debugging of TSL to execute automation scripts as desired.
• Use Test Director 6.0 to document and report discrepancies
• Defect tracking and active participation in remediation meetings.
• Data validation tests to verify the modules integration and end to end functionality.

Environment: HTML UNIX, Oracle, SQL, Windows, Win Runner, Test Director (Mercury Interactive)

Confidential

Confidential is a leading Software Development and Training institution designing and executing software projects for major corporate giants like Indian Oil Corporation, Hindustan Petroleum Corporation and Karvy consultants to name a few.

Worked as a junior programmer in designing software applications. Some of the applications designed include Customer Enrollment and Data Management, Management Information System and Report generation.

• Mercury Interactive Winrunner6.0 Certification
• Trained in Validation and 21 CFR Part 11
• Brain Bench Certification in HTML