Background Summary

• Extensive 9+ years of experience in Quality Assurance, Software Design, Analysis, and Testing of enterprise wide client/server, Web based applications, Mainframe Applications, Siebel, SAP Applications and Web Services Testing.
• Executed system quality assurance activities on complex n-tier systems to ensure the quality control of project analysis, test plan design, test strategy, test execution, defect tracking and implementation plans.
• Extensive experience in Quality Assurance Life Cycle (QALC) aspects such as Establish project standard, writing Test Strategies, Test plans (SIT & UAT), Test cases, Defect reports and Developing test scripts, Traceability Matrices and Test Environments like Web, Client Server and Mainframe projects
• Experience Includes Manual and Automated testing, White-Box and Black-Boxtesting for Various Client-Server and Web-based applications using automated tools like WinRunner, QuickTest Professional, Loadrunner and Rational Suite of Tools and good knowledge of Sitescope,Diagnostics,BAC monitoring tools for Performance testing
• Expertise in using Mercury Interactive's Tools QuickTest Pro. Extensively used its advanced features and functions and thorough knowledge of Process Workflow of the system. Hands on expertise in designing, developing, enhancing automated test scripts for QTP (using VBScript), WinRunner and LoadRunner and Rational Suite of tools.
• Expertise in Regression, Unit, Functional, Integration/System, Performance testing, User Acceptance testing, Security testing, Cross platform, Regression Testing,Scalability,Usability,Reliability Testing,Load,Stress,Volume testing.
• Extensively used TestDirector/QualityCenter and Rational Clear Quest for Requirement management, test plans and created traceability metrics among requirements and Test Management.
• Extensive experience with Waterfall, RAD, Spiral, Iterative, Proto Typing and Agile/Scrum Methodologies and SOA.
• Exceptional ability to interact with customers and developers, communicating changes in requirements, resolving conflicts and assuring project delivery on time.
• Strong skills in Object Oriented Programming, Client/Server environment, web technologies and Relational Databases. Deepknowledge in the Analysis of Bug Severity, Bug Tracking system and Bug Reporting using Mercury Test Director and Quality Center and Clear Quest, Bug Zilla,Product Studio,VSTS.
• Good domain knowledge on Financial, Mortgage, Telecom, Airlines, Banking, Insurance, Pharmaceutical, Auto Insurance, Real Estate, Healthcare and Retail systems.
• Experience in assisting User Acceptance/End to End testing and User Training for customers and helping the issues raised by the customers.
• Expertise in working with ISO 9001 quality management standards, Capability Maturity Model (CMM), Six Sigma for software development process management and good knowledge of RUP.
• Strong Oracle and SQL Server skills that include build/maintain tables and indexes, build/maintain PL/SQL, SQL scripts, Stored Procedures, Triggers and Functions. Also good experience in Backend testing
• Experience with programming technologies like Java, J2EE, VB, ASP, .Net, C #, C, C++, HTML and SQL, PL/SQL.
• Good experience in Mainframe applications testing using COBOL, DB2, JCL, CICS, MVS
• Good experience/knowledge in Data warehousing testing and Reporting using Informatica, Business Objects XIR2 and Cognos and Crystal Reports XIR2.
• Good experience as a Test Lead for successfully delivered projects and able to work in a team environment and single with minimal supervision.
  

Tools & Technologies

Methodologies

SEI-CMM, CMMI, ISO 9001, Six Sigma,IEEE

CASE Tools

ERWin3.5, UML 2.0, TOAD

Tracking Tools

Quality Center9.2, Test Director, MS-VSS, VSTS, Product Studio, Rational Clear Quest, Tracker, PVCS,CVS, Bug Zilla,Remedy

Workflow Tools

MS-Visio, MS-Project, MS-Excel, MS-Word, MS-PowerPoint

SQA Tools

Mercury's WinRunner8.x, QuickTest Pro9.x, LoadRunner8.x, Rational Robot, Silk, Selenium

Languages

J2EE (Java 2.0, EJB 2.0, JSP 1.x, Servlets, JDBC), JavaScript, XML, C, C++, VBScript, PL/SQL, TSL, VB 6.0, .Net, C#, ASP, CGI/Perl, HTML,Perl,Python,Ruby,Power Builder

Databases

Oracle (9i/ 8i/7.x), SQL Server 2005 (7.0/6.5) & SQL Server Express 2005, MS-Access 2.0, MySQL

Web Servers

Apache's Tomcat, MS-IIS (4.0/5.0), BEA WebLogic, IBM's WebSphere (3.4/4.0)

Operating Systems

Unix (HP, SCO, Solaris), Windows (2000,NT,Vista), Linux (Red Hat, Suse 7.x)

ETL & OLAP Tools

Informatica 7.1.1, Cognos 8.1, Business Objects XIR2, Crystal Reports

MainFrame

COBOL, DB2,JCL,CICS,MVS

Professional Experience

Confidential, (Oct' 08 - Till Date)

QA Analyst, Boston Scientific, MN, USA
The CMCR is intended to improve the efficiency and quality of clinical oversight. At BSC, clinical oversight is performed at multiple levels - e.g. Clinical Quarterly Functional Review, Monthly Clinical Governance, and Executive Functional Reviews. In the absence of a single, streamlined source for collection and reporting of metrics information, compilation of similar data for disparate reviews often must be performed separately, increasing the resource requirements and potential for error. By decreasing the effort required to compile metrics, Clinical resources can be utilized for more value-added activities.
Responsibilities:

• Played an active role in the QA/QC cycle during the major release of CMCR.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes. Reviewed designs, business rules and specifications and created test cases based on requirements.
• Created high level test scenarios from the requirements to cover the complete functionality.
• Create Test Plan and Requirements Traceability Matrix and Test Summary report and Test results reports.
• Manually tested the functionality of CMCR and CTMS major releases.
• Performed regression, functional testing, Integration, Smoke testing, Adhoc testing, production testing, black box testing, user interface testing positive /negative testing.
• Tested functionality of other source systems and making sure that correct data is getting and populated in target tables.
• Performed manual testing by creating/importing different document types in CDC Webtop and making sure that document has appropriate document level security and Study Level security assigned.
• Worked with defect tracking and reporting tools like Ration Clear Quest and Remedy.
• Created the Defects in Clear Quest and remedy and tracking the Defects and Generating the Reports.
• Wrote complex SQL Queries and joins by testing the data and comparing data from Source to ODS systems.
• Participated in the Database testing activities and make sure that correct data is visible in corresponding data tables.
• Participated in the Business UAT and preparation of test cases for UAT and helping the issues raised by the Users.
• Participated in daily status calls to communicate with the team members and discuss about known issues, defects and schedule and make sure that test case are developed and tested as per requirements.

Environment: .Net, C#, ASP, Windows XP, MS Office, SQL Server 2005, SSIS, COGNOS.

Confidential, (Jan' 06 - Sep'08)

Test Lead, Confidential, Redmond, WA, USA
The MRSS product is intended to streamline the creation and usage of the questionnaire for the survey teams working across the geographies. This product will standardize the questionnaire formats, reduce the translation efforts and a repository of questionnaires / questions is created for reusability. This functionality will be implemented by integrating the QDEML designer for the creation of questionnaire / questions. Once the questionnaire is created, get the responses from the different vendor and uploading them into the system. This will helpful to generate the reports based on the responses gathered and also compare the how the other marketing tools are doing the market. User has an option to see the published reports created based on the questionnaire on the Web.
Responsibilities:

• Played an active role in the QA/QC cycle during the major releases of Phase I, II, III and Phase IV.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Reviewed designs, business rules and specifications and created test cases based on use cases.
• Created high level test scenarios from the requirements to cover the complete functionality.
• Created the test plans and test strategies for the all phases of the application in SIT and UAT
• Created test cases in Product Studio and executed the test scripts.
• Manually tested the functionality of MRSS Phase I to Phase IV and MRSS Web application.
• Performed regression, functional testing, Integration, Smoke testing, Adhoc testing, production testing, black box testing, user interface testing positive /negative testing.
• Worked with defect tracking and reporting tools like Product Studio and VSTS
• Provided project test status on a regular basis and weekly status reports to the client and business owners.
• Involved in planning of set of tests that needs to be Automated and have a clear understanding of how and what each test will actually test.
• Prepared with list of scripts of actions want to perform for each test.
• Created the test project in Visual Studio
• Added the Web Test to the project
• Recorded the scripts and played back to test whether the scripts are running or not without having any issues.
• Added validations rules to the scripts, so these rules are used to verify certain fields or values on a page that you expected to appear each time and repeating the process for each of the scripts created.
• Modifying the scripts according to the requirement changes and Web service or Web Interface changes and running the scripts and make sure that script are running without having any issues.
• Reviewed Unit Test cases and Created Web Methods from unit tests and tested the Web Servicesandparameterizethe Web Serverstested Web Services locally also.
• Tested the Web Sites and Web Servicesin a Team Environment.
• Involved in Load testing of the Web Site and provided the metrics to the management team.
• Assisted in training new test team members in getting familiarity with the application and also monitor teams work.
• Used Product Studio and VSTS to report the application defects and enhancement requests and discussed with Developers and BA's to resolve technical and documentation issues
• Created test scenarios for performance testing and created performance test plan.
• Created scripts for Load, Stress, Performance testing and involved in performance and load testing.
• Participated in daily status calls to communicate with the team members and discuss about known issues, defects and schedule

Environment: .Net, ASP.Net, SQL Server 2005, SQL Server Analysis Services, Product Studio, VSS, VSTS, Source Depot, IIS, Windows XP, Windows Vista.

Confidential, (Jun'05 - Jan' 06)

Test Lead, Confidential, Redmond, WA, USA
The objective of this project is to resolve the security ACL exceptions that are used in between the corpnet and extranet. Creating the online orders in the Orion Site and submit those orders to POD system. Once the orders reach the POD system, take the order and print the order and shipping the order and return the orders and also make sure that all the events are generated and flowing from the POD system to corresponding databases.
Responsibilities:

• Started with designing test plans and worked closely with QA testers to coordinate the test workflow. Examined the proper coverage of the requirements in test cases and comprehensive specifications including starting conditions, actions, Input data and expected results.
• Documented and organized test requirements, created test cases, created design steps, mapped test cases to specific requirements, developed test sets and executed tests and tracked defects using Product Studio.
• Worked extensively in creating effective testing procedure, which boasts of test-to-break attitude for Orion and POD applications.
• Prepared pre-conditioned data for negative and positive testing of the application. Documented and organized test requirements. Also responsible for defining the standards to write test cases and extensively used MS-Project as a planning map defining execution timeline and dependencies.
• Tested all the functional scenarios of application, raised bugs for all the missing functionalities and helped the developers in fixing them
• Worked with clients to assure a quality product. Supply them with our use cases and other testing requirements and verify that their responsibilities have been met.
• Managed all levels of testing and assure that the level of testing planned and executed is in line with project risks. Ensured defect tracking and work with developers and vendors on defect resolution
• Participated in the design review meetings to understand the testing process flows. Monitored stakeholder expectations through involvement and communication throughout the lifecycle of the project, educated clients and stakeholders on the benefits and risks associated with the project.
• Developed Test Metrics on the regular monthly basis for higher management. Used Product Studio as a repository for Test Cases and Test Scripts. Responsible for monitoring the defect tracking process andgenerating customized reports using Product Studio. Interfaced with developers to resolve the bugs following the bug life cycle policy.
• Maintained detailed test logs and recorded test results in Product Studio.
• Created performance test plan and performance test scenarios and test scripts.
• Created performance test scripts for Load, Stress, volume testing and involved in Load, Stress testing.
• Attended the Bug Triage meetings with Developers and Business users

Environment: Product Studio, .Net 2.0, ASP.Net, SQL Server 2005, Loadrunner, Sitescope, VSS, SAP, ORION, POD, Windows XP.

Confidential, (Dec'04 - Jun'05)

QA Tester, Confidential, Collierville, Tennessee, USA
Hydra is a customized Manufacturing Execution System (MES) application for production execution and quality management at the manufacturing plants of AOC.It is integrated with other existing external systems at AOC such as Order Management (AS400 based), Oracle Applications (OPM 11.5.9), plant control system and charting software. The existing legacy systems like TDMS and FAST will be replaced with Hydra in a phased manner.
Responsibilities:

• Started with designing test plans and examined the proper coverage of the requirements in test cases and developed a systematic test content with comprehensive specifications including starting conditions, actions, Input data and expected results.
• Defined the scope of the testing process, goal oriented scenarios and individual responsibilities of the team members. Estimated the possible test challenges based upon the business requirements and a proactive approach is followed in executing the test plan.
• Assigned weekly schedules and timelines to the QA team members. Defined the milestones to be met in each module of QALC.
• Reviewed and provided feedback on requirements, Functional Specification, Data Models, Design Documents to ensure the quality of SDLC deliverables and the quality of tests to be developed
• Extensively used Microsoft office suite of products (MS-Excel, MS-Word, MS-Power Point) for documentation and data interpretation for reporting test status.
• Acted as an advocate of automation who understands that there are proper times to apply an automation strategy, and there are situations when manual testing is advantageous.
• Decided the tests needed for satisfying all the user requirements, identified the tests that could be automated, determined the special documents required by the user to conduct the User Acceptance Test and estimated the duration of the UAT.
• Acted as single point of contact with team conducting UAT and technical support team to solve problems arising during UAT such as data problems, user id issues, privileges issues etc.
• Work with end users to setup and execute User Acceptance Testing.
• Documented and organized test requirements, created test cases, created design steps, mapped test cases to specific requirements, developed test sets and executed tests and tracked defects using Mercury Interactive's Quality Center. Performed both manual and the automated execution.
• Worked extensively in creating effective testing procedure, which boasts of test-to-break attitude for sales and marketing module of the Safari portal.
• Created Automated test scripts for functional and Regression testing and executed them
• Created performance test plan and performance test scenarios and actively involved in Load, Stress, Performance testing and results analysis

Environment: .NET, IIS 6.0, Oracle 9i, QTP8.0, Loadrunner,QC9.2, MS Visio 2003, MS Access, MS-Excel, MS-Word, MS-Power Point, PL/SQL, VBScript, MS-VSS, Windows XP/2000,UNIX,MSMQ,MS BizTalk Server.

Confidential, (May'04 - Dec'04)

QA Tester, Siebel, San Mateo, CA.
Confidential, is the most robust Master Data Management solution on the Market. Siebel UCM is comprehensive Customer Master Data application that unifies data across multiple business units and functions of disparate systems, it provides a single authorative source of customer information across enterprise. Siebel UCM provides a best in-class customer master solution while offering lowest total cost of ownership.

Responsibilities:

• Analyzed the Marketing requirements, developed test plans and created test cases.
• Created test plans and test cases based on specified requirements. Participated in Walkthroughs and Review meetings with Business Analysts and onsite coordinators
• Designed test case based on the requirements gathered during the Analysis phase of the SDLC.
• Involved in GUI testing of the application and reporting the bugs.
• Involved in Module level testing and Integration testing and make sure that all the combined modules are working as expected without any issues
• Analyzed the Workflows and XML Mock files and prepared the data according to the requirement and tested the application functionality and verified the same with Test plan.
• Created the release entries in the Siebel Release manager and reported all the bugs found in functional and integration testing and followed up the development team to fix those issues and tested and closed the resolved bugs.
• Executed the tests manually to verify the application functionality. Developed smoke scripts for weekly builds and scripts for installation process.
• Installed the build on different platforms and conducted the similar kind of tests and make sure that application functionality working properly.
• Preparation of Scenarios for load, stress, Volume and performance testing and created the scripts for the performance testing and analyzing the results with previous bench marking.
• Participated in User Acceptance Testing. Conducted presentations and provided support for Business users to get familiarized with the applications.
• Manage change requests and bugs resulting from the UAT process, ensuring completion and retesting.
• Actively participated in the client calls to make to sure that we have provided appropriate updated information about the status and also make sure that missed functionalities are clarified by the business team and Coordinator.

Environment: Java, JSP, Oracle 9i, SQL Server 2000,Websphere UNIX, Loadrunner, Ms-Access, MS-Visual SourceSafe 6.0.

Confidential, (Nov'03 - Apr'04)

Quality Analyst, HP, Houston, TX
HP Application Management has different applications like CLAR, CC, SS, HPP, iCare, Emailer. Using CLAR Customer can register login and update their profiles and register products and update registered products. it is a Web Based Application. It provides various facilities like Change User ID, Change Password, Recover User ID and Recover Password.
Responsibilities:

• Responsible for understanding the application functionality and make sure that by creating complete test cases of varying complexity, executing tests, measuring expected and actual results, and reporting status ensuring accurate coverage of requirements and business rules.
• Review the release notes sent by the developer for every release and make sure that all the changes has been incorporated in the document and modify the release notes document before the testing the application.
• Set up the test requirements, developed the test plans, and documented the manual test cases using MS Excel document.
• Performed sanity testing of the application for each release and make sure that application is testable without having any major issues
• Performed supportability testing with different operating systems and make sure that application functionality is working as expected in the all the environments and make sure that no broken links and issues.
• Created the Performance test plan and updated for each release and also identified performance scenarios for load, stress and volume and also performance testing.
• Responsible for load testing, and performance analysis using LoadRunner.
• Generated Vuser scripts using the Virtual User Generator for emulating the steps of real users in various business processes involved in the project. Executed LoadRunner scenarios and analyzed the results through Vuser controller monitors and graphs.
• Involved in Release activities and deployment activities and also performed Reliability testing and make sure that application is stable and working as expected with load for continuous hours of load testing.

Environment: LoadRunner7.6,Sitescope,Java,ORACLE9i,WebSphere,Weblogic,MS MQ, UNIX, Windows 2000,Windows 2002, MS-Windows NT, MacOS,Windows 2003.

Confidential, (Sep'03-Nov'03)

QA Engineer, GECIS, USA

Confidential, is a Web Based Application. It provides various search job facilities for different GE Businesses. By using this system we can search for different jobs in various GE Businesses in different locations.
Responsibilities:

• Analyzed the business flow of the application under test to make sure complete understanding of the functionality
• Created the Test plan and test cases for complete functionality of the website
• Created Unit test cases and reviewed the test cases written by junior team members and make sure all the test cases are valid by covering the complete functionality of the website
• Prepared code review checklists documents and standard review document in helping the business team and make sure that developers followed standards of the checklist.
• Create and document performance test plans and manage tasks for performance testing of business applications using Load Runner.
• Developed test cases for Functionality and Stress Testing and Involved in performance testing of the entire website and analyzed the test results with the business team. Used the features such as performance monitors, runtime checks checking for the real time information
• Performed manual correlation and used Wdiff to identify dynamic data in Vuser scripts.
• Enhanced the Vuser scripts by parameterize and correlation options to pinpoint bottlenecks.

Environment: LoadRunner 7.6, Java, JSP, ORACLE 9i, Web Sphere, TestDirector 7.6, Windows NT, MS-Office

Confidential, (Apr'03 - Sep'03)

QA Analyst, GECRE, Stamford, USA
The RESoruce Website is for GE Real Estate Business. Using Resource the user can create a deal, associate assets, investment and documents to the deal send it for approval to various approval levels. Finally the approver can approve or decline or send it for rework. Once the deal is approved appropriate funding is done for the deal.
Responsibilities:

• Participated and conducted walkthroughs and defect report meetings periodically
• Organized multiple review sessions with the business and end users to understand the requirements
• Created Testing Risk analysis documents to the management
• Created Test Plan, Test Case templates using TestDirector.
• Created Test Plans, Test Cases according to the business/functional requirements
• Created Automate and manual test scripts in all phases of the testing using Winrunner and TestDirector.
• Performed Test Execution and Analysis Reports.
• Maintained the Defect Tracking System using TestDirector and defects are reported with proper severity and Priority.
• Responsible for providing Status Reports and Final Report of Testing to the project management.
• Created and maintained regression test suite using Winrunner.
• Performed Smoke Testing to make sure all the Test Channels and Test environment are working as desired.
• Integration, Functional, System, Boundary, Security, Database, Data Integrity and End-to-End tests were performed during different phases of testing.
• Performed Data Mapping tests, extensively by using SQL queries in Oracle.

Environment: Winrunner7.0, Test Director7.6, Java, JHTML, Oracle 9i, Windows 2000 Server, UNIX.

Confidential, (Jan'03-Apr'03)

QA Analyst, Confidential, Bristol, UK

• The goal of the project is to develop a system that allows suppliers to submit the details necessary for a Finance proposal directly from their back office system to ours with out the need for re-keying any of the data

Responsibilities:

• Analyzed the application and functionality also identified key transaction required for testing.
• Created the Test Plan and test cases in the TestDirector.
• Created the Design steps for all the test cases in TestDirector.
• Executed the Manual and Automated test cases from the TestDirector.
• Created the defects reports in TestDirector and communicated with developers to close the open issues.
• Involved in Performance test plan creation and identifying the test scenarios for performance testing.
• Performed Performance testing and analysis of load test results.
• Performed Regression testing.
• Performed manual and automated testing including functional & system testing.

Environment: LoadRunner7.6, WinRunner 7.0, TestDirector 7.6, Java, JSP, XML, EJB, ORACLE 8i, iPlanet Enterprise Server 4.1, Scoring application Score DL, KARL DEC APLPHA, UNIX.

Confidential, (Nov'02 - Dec'03)

QA Tester, GECCF, Australia
CLASS is Client Server based front-end system that enables dealers to handle the details of their customers and deals using series of Customer input screens. eCLASS is an internet-based system that enables retailer to submit AGC Credit line applications and Authorizations for new or existing accounts through series of web screens
Responsibilities:

• The complete functionality of this application was tested in accordance with system requirement specification (SRS) document.
• Prepared Master Test Plan and Detailed Test Plan for the CLASS and eCLASS applications.
• Manual test cases were written and executed and reporting the bugs in TestDirector.
• Analyzed the bugs, documented errors using TestDirector
• Prepared test scenarios for the performance testing and created the performance scripts
• Participated in the Performance testing and loadrunner results analysis
• Performed manual and automated testing including functional & system testing and regression testing.
• Performed testing on mainframe application by monitoring the jobs and data comparison of the files
• Performed data validation testing on Mainframe applications.

Environment: Java, Testdirector 7.6, WinRunner 7.0, LoadRunner 7.6, Windows 2000, COBOL, DB2, JCL, CICS, MVS

Confidential, (Aug'01 - Nov'02)

Programmer, GECapital
GE has implemented Code Review services as a component of the E-Commerce security process. GE had requested a code review service that can be used by various GEBusinesses to ensure all code accessible from the Internet meets GE Security Standard
Responsibilities:

• Reviewing the code as per GE standards and making necessary documentation.
• Prepared the review checklist document and coding standards documents.
• Make sure that the review is done as per standards set by GE and checklists.
• Cross verification of code and made any comments if occurs and do the Unit Testing of the code.
• Checking the code and done Unit Testing and make sure that functionality is working fine and variables and functions are declared properly and used them in the code properly.

Environment: Java JDK.1.2, JDBC, Servlets, HTML, JavaScript, VB, ASP, ColdFusion, HTML, C, C++, VbScript, DHTML, Windows NT

Confidential, (Feb'01 - Aug'01)

Programmer, GECapital
The Objective of this Project is Enhancement and Maintenance of GE Ind - Sys Annual Rebate Programme. This is a 3 tier thin Client Web based architecture with SQL Server as database and Browser IE 4.o as client and IIS4.0 as the Webserver
Responsibilities:

• Reviewing the change requests or enhancements documents and understanding the basic functionality of the application.
• Prepared the coding standards documents and review checklists document.
• Involved in Coding and Unit testing of the application.
• Actively involved in enhancing the stored procedures and executed them and make sure that data is working fine.
• Performed data validation testing and fixed the bugs which are raised by the test team or business users.

Environment: ASP, JavaScript, SQLServer 7.0, IIS 4.0, Windows NT

Confidential, (Jul'00 - Feb'01)

Programmer, GE Fleet Services
The purpose of this Project is transaction involved mapping the Fleet Services data to Consumer Sales database. This document also contains the over all database structure of the consumer sales database
Responsibilities:

• Reviewing the system requirements document and understanding the application functionality.
• Developed GUI for the application based on the system requirements.
• Involved in Coding and Unit testing of the application and integration testing of the application.
• Performed data validation testing and fixed the bugs found in Unit and integration testing.

Environment: Visual Basic 6.0, Oracle 7.3, Windows NT

Education

• B.Tech (Civil Engineering)