SUMMARY

• ASTQB Foundation level Certified Test Engineer with about 5 years of experience in Insurance and Media domain.
• Experienced in all phases of life cycle including requirements gathering, risk analysis, project planning, scheduling and mainly involved in Manual, Automation testing, defect tracking management and reporting.
• Experience in Web based as well as Client Server Architecture.
• Hands on experience in Grey Box, Smoke , Sanity, System , User Acceptance (UAT), Regression testing, System Integration Testing, Back-end Testing, GUI Testing and end to end testing.
• Experience in SDLC and STLC methodologies including waterfall, Agile Scrum Software Development methodologies & Test driven Development Approach. .
• Involved in writing Test Plans, Test Strategy & prepared Test Data, Test Scenarios, Test Scripts, Traceability Matrix, Test Matrix, Use Cases and documenting Test Results.
• Writing, maintaining and updating Test Documentations for various stages of testing for reference and Auditing purposes.
• Efficiently performed Defect Tracking and generated Reports using various tools like Quality Center and Problem Tracker.
• Extensive experience in writing SQL scripts used to validate the database.
• Knowledgeable in web service testing using SOAP Sonar Tool and Database Testing using SQL.
• Strong knowledge on UNIX.
• Knowledge on networking concepts.
• Performed cross browser testing to check the application compatibility.
• Experience with Automation Testing Tool – QTP.
• Experience in creating automated frameworks in QTP and perform them with functional testing
• Experience in creating VB scripts for automated frameworks in QTP.
• Experience with MS Excel, PowerPoint and Visio.

TECHNICAL SKILLS

Testing Tool :

Quick Test Pro (QTP 10.0), SOAP SONAR (Web service Testing)

Defect Tracking Tool :

Quality Center(11.0), Problem Tracker, JIRA

Operating System :

Windows XP/2003

Programming Languages:

ASP .Net, VB Script, Java Script, HTML, XML,Java

RDBMS/Database :

SQL Server 2008,MS Access, Oracle 10g

PROFESSIONAL EXPERIENCE

Confidential,QA Tester Mar`12 – Till Date

Project Description:
Developed an in-house “Applicant Tracking System (ATS)” to efficiently manage candidate information that is critical in filling job vacancies and ensuring recruiter productivity. USG Applicant tracking system quickly pulls in data from resumes received through email on outlook and online resources making it easily available across USG for the recruiters. It automatically tracks candidate status through the recruiting process from the first meeting to closing placements. This helps USG recruiter to view or track all candidate/employee data through a single sign on /gateway.

Responsibilities:

• Conducted formal and informal product design reviewsthroughout the software development lifecycle (SDLC) to provide input on functional requirements, product designs, schedules and potential issue.
• Participated in daily scrum calls to provide testing updates.
• Created and executed software test plans, cases to uncover, identify and document software problems and their causes.
• Assigned responsibilities of performing risk analysis and preparing testing estimates.
• Attended and provided inputs in review meetings.
• Provided testing status report as well as perform review of product specifications.
• Performed responsibilities of conducting various type of testing like functional, regression, system and integration.
• Preparing Daily Execution Report – Involved in preparing the daily execution Status report and sharing with managers and leads.
• Weekly Status Report – Involved in preparing the daily execution Status report and sharing with the project manager and lead.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Delivered thorough QA Testing Reports that determined product quality and release readiness.

Confidential,Software Test Engineer, Mar’11 – Mar’12
Tools: Quality Center, QTP
Project Description:
One of the largest providers of auto insurance in the US was facing a challenge of its independent agents having lack of visibility into the customer claim status after regular business hours. The Project goal was to mobilize the internal process and enable agent to process claims and remotely modify the claim status. This IT solution enabled their eligible employee workforce to view policy records and also make quick decisions on the move.

Responsibilities:

• Extensive involvement in reviewing business and functional requirements documents for different modules.
• Close interaction with designers and software developers to understand application functionality and navigation flow.
• Client facing experience in order to discuss the production issues.
• Preparation of test cases, preparation of Test Plans that describes the features and functions to be tested.
• Created data driven automated frameworks test scripts in QTP 10.0 and performed them with functional testing.
• Performed Black Box testing like Positive and Negative testing and extensively worked with Integration testing between Backend and Front-end (Functional testing validating with test scenarios).
• Developed and executed Exploratory Testing.
• Managed offshore team and involved in reviewing the assigned tasks developed by the team.
• Managed documents in SharePoint.
• Created Manual test cases for each functional module and automated the bug free test cases in Quick Test Pro for regression testing.
• Performed White Box testing, checking with the data flow, exceptions, and errors, how they are handled, comparing if the code produces the expected results.
• Executed Test Strategies and Test Plans that cover various functional areas of Insurance Operations like Underwriting, Claims, Finance, and Premium Reconciliation.
• Involved in Functional and Integration testing of the application.
• Performed Grey Box testing. Validating the data of Source to Target data.
• Grey Box testing has the access to System at internal level that tests the o/p as well as process carried out to generate the o/p.
• Extensively involved in writing the Test Plans, Test Scenarios and Test Cases and documenting the results into the Quality Center by executing manual testing.
• Identified system coding errors for each business unit and communicated the result to the management for resolution process.
• Identified application opportunities for the technical/statistical tools of quality/process improvement. Assisted teams in presenting data and conclusions clearly.
• Performed database backend testing by creating SQL queries to verify data integrity and consistency.
• Created queries using stored procedures.
• Analyzed the results for errors and mismatches. Logged defects, attached screen shots to the defect records in the Defect module of Quality Center.
• Successfully performed Regression Testing after each modification and enhancement.
• Performed Positive and Negative testing manually to ensure the application outputs the expected results given the input.
• Involved in User Acceptance testing for the modules and verifying Validation.

Confidential,Software Test Engineer, May`10 - Oct`10

Tools: Problem Tracker, Soap Sonar, MS Excel, Visio
Environment: MS-Office, TOAD, HTML, HTTP, Soap, Web Logic server, Problem Tracker.

Project Description:
Universal Music Group (UMG) is the world’s largest music content company with market leading positions in recorded music and music publishing. In order to manage rapidly changing content, large file sizes, security and protection of content, and high traffic levels in different parts of the world based on an artist\'s popularity, UMG implemented a new content manager tool that ultimately provided its employees worldwide the ability to encode, upload and manage the music content with ease. It also enabled the record label executives and the artists to get customized reports of what songs are playing and when and where.

Responsibilities:

• Developed test cases for new applications, enhancements and prepared them using Excel.
• Used Macros in Excel in order to calculate the Test Result of each module.
• Used Visio for drawing architectural diagrams in Reverse knowledge Training PowerPoint presentation.
• Reviewed test designs, results and problems.
• Individually handled nearly 3 applications namely GTA (Global Tables), ANA (Authentication and Authorization) and MP (Marketing Planning).
• Hands on experience with Database Testing using TOAD
• Involved in sending XML requests using SOAP SONAR tool for web service testing.
• Involved in User Interface (UI) testing, system and integration testing
• Conducted manual and regression tests.
• Retested for defect fixes.
• Preparation of Test Results.
• Logging and maintenance of defects using Problem Tracker.
• Production Support.
• Verified and ensured test cases, test, and test matrices support testing objectives, make certaintheyare executed properly.

Confidential,Software Test Engineer Jan`09 - Apr`10
Tools: Quality Center, QTP

Project Description:
Confidential,has been at the forefront of meeting customer needs in the Indian general insurance sector. It offers a wide and varied range of general insurance solutions covering several lines of businesses to enhance the products and services offerings.UIIC implemented a CORE (Comprehensive Online Real-time Environment) Insurance Solution, to support ‘Anytime, Anywhere’ Insurance.
Responsibilities:

• Functional testing of Motor, Fire, Personal Accident, Personal Insurance and Marine Insurance covering several business areas such as new business, Renewal, Mid Term Adjustments, Claims and Co-Insurance.
• Individually handled Reinsurance module for LOB Fire and Claims module for Personal Accident and Personal Insurance LOB.
• Managed defects effectively using Quality center (QC-Test management tool).
• Owned the responsibility of ensuring that all test cases are periodically updated in QC along with Master Test Plan
• Generated the test scripts in for automation in Quick Test Professional QTP 9.2.
• Performed GUI and Functionality testing, to ensure conformance to requirements.
• Created Manual test cases for each functional module and automated the bug free test cases for regression testing.
• Manually tested calculations of insurance rates and cross-checked for results.
• Used VB Script in QTP to modify existing test scripts and run the test successfully.
• Involved in Regression testing for automation using Quick Test Professional after modifying and documenting the existing scripts.
• Involved with working in all the phases of SDLC methodologies.
• Successfully performed database backend testing by creating SQL queries to verify data integrity and consistency.
• Performed positive and negative testing manually to ensure the application outputs the expected results given the input.
• Actively involved in GUI, integration, regression and system testing to verify functionality of the application after defect fixing and added features.
• Involved in Ad-hoc testing of the application.
• Actively involved in meetings and reviews to discuss any changes and impacts of new functionalities that were added during the quality control life cycle with Requirement traceability matrix.
• Maintained test cases, test scripts, defect tracks and reports in Quality Center.

Tools & Technologies:
Quick Test Professional, Quality Center, ASP.Net, VB Script, SQL, Windows XP.

Confidential,Test Engineer Jun`07 – Dec`08
Project Description:
Developed an in house IT solution to manage employee training and skills management. The objectives of the project were to; manage activities related to an employee including skill sets, job descriptions and training efforts, track what skills employee has or needs, based on department and the job responsibilities assigned, automatically suggest relevant subjects of training to the employee based on the skill set analysis and monitor to ensure that those trainings suggested are completed before the end of the year.
Responsibilities:

• Analyzed requirements and developed test cases as per the functional requirements.
• Provided inputs for the preparation of Test Plan document.
• Designed and Developed software quality plans and test cases for assigned modules.
• System testing and logging of defects in defect log.
• Provided inputs of test progress to team leads that went into the weekly defect report meeting.
• Handle the tasks of checking whether the testing procedure is in compliance with established standards and methodologies.
• Established and maintained test cases and test data.
• Worked in coordination with Quality Assurance manager.

EDUCATION

• Master of Computer Applications (MCA)
• Bachelor of Computer Applications (BCA)