SUMMARY

Technical Skills:

• Red hat Linux, SCO-Unix 7.0, Unbutu
• Win XP, Win NT 4.0, Win Vista
• VMS
• Rational Test Suite 2000, ClearCase, ClearQuest, Rational Robot, Crystal Reports
• Quick Test Pro (QTP), Test Director
• PERL, CLING. N2BB test harness, CORBA, JBOSS
• MS Exchange Server 5.5 &2000
• Lotus Notes, Test Link, QC (quality control)
• 10/100baseT, Ethernet, ATM, N-ISDN
• Hubs, Routers, Video Server Bridge
• Picturetel gateway, Patch panel switchboard
• Routers, hubs, switches
• Microsoft networks, Novel 3.1X
• E1/T1 lines, PRI/BRI
• LAN, WAN, POTS, SPX/IPX, TCP/IP, ISDN
• UDP, IGMP, STP, 802.1Q VLAN
• HTTP, FTP,SMTP, SNMP
• Multicast, Unicast
• DNS, DHCP, PpoE, DNCS

Bug Tracking Software:

• Bugzilla, BugBase, PR Tracker, Pyro, SoftTrac, Change Synergy, Jira, ClearCase

Experience:

Confidential,Boston, MA June 2010-Sept 2010

SQA Engineer:

Responsible for testing DirecTV middleware that supporst Humax, Thomson, and Samsung STB’s. Responsible for triaging stress racks for Samsung H24/HR24, Thomson H24/HR24. Configured STB’s to run the different bit streams and PPV programming. Configured STB’s to support multi-room DVR with the different connection types: DECA, Diseq, Moca, Tested STB’s on Vivi network, with WPA, WEP networks. Hardware used Radyne Com Stream-DM240-AMC, digital modulator for testing all Direct TV bit streams. Verification and Validation of software releases. Flashed set top boxes with latest middleware builds. Tested IPTV with game lounge.

Confidential,Littleton, MA 2008-2009

Test Engineer:

Testing video streams using different medical devices like head camera, microscope, endoscopes, and room camera. Tested administrative privileges, set up new users and user rights and roles. Setup/configured hospital test environment for testing new software builds. Testing Advanced Development software for Video Conference Client to run on a pre-existing software platform called nStream. HIPAA Compliance/ HIPAA privacy laws. Met software deliverables dates. Maintain and setup lab configurations for video conferencing Record/playback meetings/medical operations. Configure encoders and decoders Set up network environment for testing. Verification and Validation of software releases. Tested touch screen UI for nurses stations; which allowed nurses to schedule OR time frames and camera devices which would be used for recording operations.

Confidential, Waltham, MA 2007-2008 QA Engineer: Duties include testing FIOS Multi room DVR software for both Motorola STB and Scientific Atlantic. Verification and Validation of software releases. Creating test plans, logging bugs into bug database. Testing FIOS widgets, TV guide, traffic reports, horoscopes, setup future recording, play back recorded programs, trick play verifying no artifacts during playback and trick playing recorded program. Tested a wide variety of devices like game consoles, flashed stb’s, TV’s ect..

Confidential,Westford, MA 2006-2007 QA Engineer: Tested Directv different bit streams and PPV programming. Used Legacy STB with Radyne Com Stream-DM240-AMC, digital modulator for testing all Direct TV bit streams. Created MPG transport stream content for analog and digital verification/validation. Created test plans, for OCAP verification. Adding new set top boxes to the DAC and defining what packages they will support. Provision STB on a Motorola DAC for encrypted content. Responsible for maintaining Perforce version control for windows simulator project. Tested different CCI Support system featured on the DAC 2.97. Created test cases for OCAP developed navigator. Tested the different connection types like IEEE1394, HDMI, and S-Video. Verified connection types worked as specified from STB to PC with the different CCI levels. Flashed stb’s with updated middleware

Confidential,Boxborough, MA 2004-2006
Sr. QA Engineer:

Verification of software and hardware components for Broadbus VOD server products. Tested 3rd party hard drives for stability in storing VOD content. Verification and Validation of software releases. Tested content cloning from one drive to another. Tested management software, which provided the user the ability too interface/services for the cable head-end. Tested access for customer support to modify and resolve customer issues. Directed ingest/streaming operations. Product code was java for the Stream Commander, C/C++ on the VOD server. Knowledge of IPTV. Created test scripts with QTP. Tested the storage integrity form one storage array to another.

Responsibilities included;

• Maintain/setup lab configurations
• Tested MP2 and MP4 video formats
• Installation, configuration and verification of the entire VOD solution system to ensure it functioned as designed, satisfied marketing requirements and performed as expected.
• Performed standalone testing as well as integrations testing with Scientific-Atlanta and Motorola Head End components including; BMS, DNCS, Set-Top Box models and their associated IP and RF networking infrastructure.
• Quickly assimilated and effectively communicated cross functionally, any significant potential problems early in the product life cycle.
• Active participant of isolation teams in bringing about resolution to Customer impacting defects.
• Testing experience, of TCP/IP protocol suite including TCP, UDP, IGMP, STP, 802.1Q VLAN, HTTP, FTP, SMTP, SNMP, and DOCSIS.

Confidential,Charlestown, MA 2003-2004
Intake Representative:

• HIPAA Compliance/HIPAA privacy laws
• Assist liaisons and other health care facilities with patient information.
• Data entries on new patients readmit status post and add orders.
• Created standard operational procedures for Intake Department
• Trained new personnel on Pathways software
• Copied, logged, faxed patient information to other districts within the company

Confidential,Nashua, NH 2000-2002
Sr. SQA Engineer:

Designed and developed load test using PSTN/VOIP/MAS/XML, which will be utilized for all present and future product benchmark testing. Verification and Validation of software releases. Lead of core team and developed core test cases as well as implemented VOIP testing. Code tested: Scheduler, Account Manager,andSystem Adminused Cold Fusion with ODBC to the database with custom DLL’s. Maintain lab configurations and setup new hardware and software.

Confidential,Woburn, MA 1999-2000
Test Engineer:

Tested music player software options like Radio stations, CD player and MP3 files. Tested Internet browsers IE, Netscape for our Artist Net website. Manually tested chat rooms within Radio station.

Confidential, Andover, MA 1997-1999 Sr. SQA Engineer:

Configured /installation of LiveLAN v3.1 desktop videoconferencing product. Verification and Validation of software releases. Utilized VCS H.320, H.321, H.322, and H.323 network protocols; T.120 file transfer protocol. Tested video compression G.711, G.722, G.723, and PT724.Tested with T-1, switch 56 and DS-3, PRI and BRI. Stress tested/functionality, on Netconference product. Ran visual test scripts for over night runs.

SQA Engineer II:
Setup nightly automation and retrieved data from error logs that could be reviewed by developers. Assumed Lab Manager duties-rebuild servers, install new hardware and software. Loaded patches on the Montage Bridge. Attended weekly bug meetings.

Confidential,Woburn, MA 1997-1998
Test Engineer /Hardware
Confidential,Salem, NH 1996-1997
SQA Engineer:
Confidential,Salem, NH 1996-1996
PC Technician:
Confidential,Lexington, MA 1995-1995
Technical Support:

Education:
PC Technician/Networking Certification
UNIX course
SQL relational database
Test Manager, Rational Robot, Clear Quest
Mercury Quality Center, Quick Test Pro