Over 8 Years of experience in IT Industry in all phases of the Software Development cycle specialized in Quality Assurance process, testing methodologies and testing strategies. Proficient in test designing, test development and test execution of projects. Experienced in System, Integration, Functional, Regression, User Acceptance aspects of testing in an Agile Test environment. Experienced in Leading Test Efforts, coordinating Project Activities. A team player with good analytical and problem solving skills and also have excellent knowledge in Wireless, Telecom Technologies.

Education: MS-Computer Science

• User, Business, Technical and System requirement analysis
• Expertise in Test plans formulation and writing Test cases, Test scenarios and preparation of Test Data
• Management of project processes and documents in HP Quality Center
• Coordinating test efforts, project activities and training team members
• System, Functionality, GUI, User Acceptance & Integration Testing
• Provide Technical Leadership & mentor team members
• Excellent communication skills within Testing Organization, across teams, horizontally & vertically
• Result oriented, Accountability, Commitment, Responsibility
• Pro-actively analyze current process and practices and suggest improvements
• Expert level knowledge in Amdocs Ensemble for Wireless and Telecom Billing
• Expert level knowledge of Amdocs Enabler 6.0, Amdocs CRM, Amdocs OMS, PDC, OPUS
• Expertise in working on Agile methodology, Waterfall
• In Depth Knowledge of Oracle Database, SQL and PL-SQL
• Excellent knowledge in CDMA, GSM, WNP
• Excellent understanding of SDLC

TECHNICAL SKILLS:

Languages

C, C++, JAVA, Visual Basic, HTML, XML

Operating Systems

Unix, Windows 95 / 98 / ME/ NT /2000

Databases

Oracle, MS Access, SQL Server, SQL, PL-SQL, ER Modeling

Testing Tools

HP Quality Center, Win Runner, Load Runner, Test Director, Rational Test Suite

Version control

Clear Case, Visual Source Safe, PVCS

Network Protocols

HTTP, TCP/IP, FTP, SNMP, SMTP, IMAP, LDAP, DHCP, NFS, NIS, SOAP

Wireless Technologies

UMTS, GPRS, GSM, WAP, Mobile IP, Bluetooth

Servers

IWebLogic, WebSphere, Apache

Others

Lotus Notes, MS Office 97/2000, Office XP

Professional experience:

Confidential, Hoffman Estates, IL Nov 2007 to Present

Test QA Lead/Lead QA Tester AT & T U-verse Light speed Project

Lead testing activities for AT & T U-verse Light speed Project. Testing activities include both Regression and Progression. Project Light speed is to provide AT & T U-verse services (IPTV, HSIA, CVoIP, Wireless and Direct TV) to the consumers.

• Lead Test Planning, Test Design which includes formulation of Master Test Plans, Test Cases & Test Steps based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Tested release functionality by placing orders using front end applications PDC, OPUS, CRM/OMS
• Planned, Tested CRM Customer Create, Customer Retrieve, Customer update, Add Product, Upgrade Product, Billing update, Customer Credit update flows using Amdocs Clarify Smart Client
• Tested provisioning part of the order which gets processed through provisioning applications (BBNMS, SOAC, SOA, SWITCH, NuT, SDP, MPS, RTTP, Lab)
• Tested in Fully Integrated Environments, Partially Integrated environment and Fully Simulated Environment
• Worked with Interfacing applications for failing orders, defects
• Lead, mentor, guide the team members of the project
• Report Testing status to Leadership
• Update the Test Plan, test cases based on the evolving change in the requirements.
• Train the members of the team who joined during the testing phase of the project.
• Prepare the test environment for test execution and executing the test cases.
• Use Quality Center to manage and track the test cases, test scripts & defects
• Use Clear Quest, Webtrax, SOD for logging defects
• Lead defect status to closure in case of disagreement of ownership
• Utilize the resources in an efficient manner for project success
• Provide warranty period support for one month after release goes to production

Environment: Amdocs Ensemble12.3, Amdocs Enabler 6.5, Amdocs CRM 7.5.2, Amdocs OMS7.0, Weblogic, Tuxedo, Oracle11i, SQL, PL/SQL, Citrix, TOAD, HP Quality Center, Rational Clear Quest, PDC, OPUS, BBNMS, SWITCH, SOAC, SOA, NuT, SDP, MPS, RTTP, Lab, Unix, JMS Messaging Queues, Agile Environment

Confidential, Richardson, TX Feb 2005 to Mar 2007

OMS Production Support

Provide production support for Amdocs Clarify CRM, OMS (Order Management System) and AMSS (AMdocs Self Service) applications.

• Co-ordinate the test effort for testing new offers (service packages) and product catalog upgrades
• Test Production Hot fixes

Implementation of CVoIP (Consumer Voice over Internet Protocol)
The major delivery of this project is to introduce CVoIP (Consumer Voice over Internet Protocol) into the market offer. Project Lightspeed is the corporate initiative to deliver video, voice over IP and high speed internet access to the consumer segment over FTTP/IP and FTTN. Release 3.0 of the project will primarily focus on the following areas: 1. Integration with Consumer VoIP, and 2. Expanded Self-Service functionality.

• Playing Test coordinator role for this project
• Formulation of Master Test Plans, Test Cases & Test Scripts based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Updating the Test Plan, test cases based on the evolving change in the requirements.
• Training the members of the team who joined during the testing phase of the project.
• Preparing the test environment for test execution and executing the test cases.
• Used Test Director to manage and track the test cases, test scripts & defects
• Used Lotus Notes for logging and tracking defects

CW TeLS (Telegence LightSpeed) Integration
The objective of the CW (Cingular Wireless) TeLS Integration project are to provide LS customers with a combined bill for their LS & CW Services and to create a "one-stop shop" impression for wireless and entertainment services that can be increasingly integrated as new technologies permit.

• Formulation of Master Test Plans, Test Cases & Test Scripts based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Updating the Test Plan, test cases based on the evolving change in the requirements.
• Training the members of the team who joined during the testing phase of the project on project scope / functionality
• Preparing the test environment for test execution and executing the test cases
• Processed the IR (Invoice & Adjustment) files received from ICBS (Internal carrier billing system) through XACCT (Amdocs Mediation System)
• Processed the Invoice and Agreement files through Acquisition & Formatter Module (Amdocs Enabler)
• Validated that guided Invoices & Adjustments reached ODR (Operational Data Repository) & Amdocs Ensemble Billing systems
• Processed the erred files through (Amdocs Ensemble) EMS
• Trained regression team on this project at the end of testing
• Used Test Director to manage and track the test cases, test scripts
• Used Lotus Notes for logging and tracking defects

Amdocs Enabler 6 Implementation
This project will impact the Enabler / Ensemble side by side implementation, Lightspeed Ensemble ODR; new applications will be introduced that Enabler will have to interact with: eCare (customer information), XACCT (mediation), Vertex (taxing), Enabler EMS (erred usage records) and APM (partner settlement). This project also introduces IPTV and HSIA (High Speed Internet Access) to market offer.

• Formulation of Master Test Plans, Test Cases & Test Scripts based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Updating the Test Plan, test cases based on the evolving change in the requirements.
• Training the members of the team who joined during the testing phase of the project on project scope / functionality
• Preparing the test environment for test execution and executing the test cases
• Created Customer using the Amdocs CRM (Clarify) & validated customer information was updated both in Amdocs Ensemble (CSM) and Amdocs Enabler (CM) DB
• Tested the transaction flow between Amdocs Ensemble (CSM) to Amdocs Enabler (CM) and the information transfer between modules of Amdocs Enabler
• Tested AMC (Amdocs Monitoring Control) tool
• Product creation and product related activities were performed using the OMS (Order Management System)
• Tested and validated AMSS (AMdocs Self Services) application
• New offers created using the Amdocs Enabler Pricing Catalog module
• Processed IPTV PPV (Pay Per View), VoD (Video on Demand) & HSIA event files through XACCT, A & F & Rater
• Viewed the event details using Expert Tool
• Validated that IPTV & HSIA event files reached ODR, APM (Amdocs Parternership Management)
• Processed the erred files through (Amdocs Ensemble) EMS (Error Management System)
• Trained regression team on this project at the end of testing
• Used Test Director to manage and track the test cases, test scripts
• Used Lotus Notes for logging and tracking defects

Add Enabler to Telegence
In the 0508 release, Enabler will be implemented so that it resides side-by-side with Ensemble (Add Enabler to Ensemble Phase 1). Data exchange between the two applications will be supported through three main interfaces: Ensemble CSM to Enabler CM (customer information), Enabler Product Catalog to Ensemble Price Plan (rating offer and price plan synchronization) and Enabler Rated Events to Ensemble Billing (rating and taxing information for billing and downstream processes).

• Formulation of Master Test Plans, Test Cases & Test Scripts based on Technical requirements, High Level Design Document, Interface Agreement documents, Detailed Design documents.
• Updating the Test Plan, test cases based on the evolving change in the requirements.
• Training the members of the team who joined during the testing phase of the project on project scope / functionality
• Preparing the test environment for test execution and executing the test cases
• Amdocs Enabler sits side-to-side with Amdocs Telegence
• Tested new Amdocs Billing platform (Enabler 6) modules which includes Amdocs CRM (Clarify), OMS, AMC, XACCT, CM (Customer Management), Pricing Catalog, A & F (Acquisition & Formatter) and Rater.
• Created Customer using the Amdocs CRM (Clarify) & validated customer information was updated both in Amdocs Telegence (CSM) and Amdocs Enabler (CM) DB
• Product creation and product related activities were performed using the OMS (Order Management System)
• New offers created using the Amdocs Enabler Pricing Catalog module
• Testing Amdocs Ensemble Billing module which was upgraded to accommodate Amdocs Enabler
• Trained regression team on this project at the end of testing
• Used Test Director to manage and track the test cases, test scripts
• Used Lotus Notes for logging and tracking defects

Environment: Amdocs Ensemble, Amdocs Enabler 6.0, Expert Tool, Websphere, Weblogic, Tuxedo, Oracle9i, SQL, PL/SQL, Citrix, TOAD, Test Director, UNIX, JMS Messaging Queues, Agile Environment

Confidential, Bellevue, WA Jun 2003 to Feb 2005

CALLER TUNES
This project is about a commercial Ringback Tone service to be offered on T-Mobile's (TMO) Wireless GSM network. It is a pure network service. The Ringback Tone is a feature that enables T-Mobile Subscribers to select personalized ringback tones that are played when the T-Mobile subscriber is being called by another party (T-Mobile subscriber or not). The T-Mobile customer subscribing to the service controls the selection and downloading of music, announcement or personalized sound clips.

• Formulation of Master Test Plans, Test Cases & Test Scripts
• Updating the Test Plan, test cases based on the evolving change in the requirements.
• Training the members of the team who joined during the testing phase of the project.
• Performed the lead role with allocating and managing tasks to two other QA Engineers using MS Project
• Preparing the test environment for test execution and executing the test cases.
• Extensively involved in testing Amdocs Ensemble and Enabler Systems.
• Involved in testing the various interfaces including Web, WAP, IVR, IHA
• Automated the test cases using the WinRunner
• Monitored the load the system could handle using LoadRunner
• Tested the billing module and Flexible Bill Formatter (FBF) were producing invoices as per the requirements
• Used Test Director to manage and track the test cases, test scripts & defects

Environment: Amdocs Ensemble v5.43, Amdocs Enabler 4.0.3, GSM Network Elements which include MSC, HLR, SMSC, BTS, Weblogic, Tuxedo, EAI, Oracle9i, SQL, PL/SQL, Citrix, TOAD, MS Project, Test Director and Unix

Collection Decision Engine System (CDES)

• The Decision Engine (CDES) evaluates customers into Collection and performs Collection Steps on delinquent customers based on the information received from Amdocs Ensemble as well as CDES. Amdocs Ensemble acts as a message producer and consumer. It produces messages to CDES, and, in turn, also consumes messages from CDES.

• Formulation of Master Test Plans, Test Cases & Test Scripts
• Updating the Test Plan, test cases based on the changes in the requirements.
• Modify existing test cases and executing them
• Preparing the test environment for test execution and executing the test cases.
• Testing communication between Amdocs Ensemble and CDES involves messages sent from Ensemble to CDES and messages sent from CDES to Ensemble.
• Wrote TSL scripts using WinRunner to automate test cases.
• Wrote PL/SQL scripts to verify database updates, inserts and deletion of records
• Created Vusersscenarios to monitor the load using LoadRunner
• Wrote self made tools and utility programs using Unix shell scripts
• Used Test Director to manage and track the test cases, test scripts & defects
• Simultaneously tested Telegence system interaction with Amdocs Ensemble as part of Telegence Evaluation

Environment: Amdocs Ensemble v5.43, Amdocs Enabler 4.0.3, Weblogic, Tuxedo, EAI, Oracle9i, SQL, PL/SQL, Citrix, Golden, TOAD, Telegence, Test Director, Unix