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Software Quality Assurance Resume

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SUMMARY
Software quality assurance: Seven years of experience as a software QA person, writing and executing test plans. Worked on creating test cases in highly structured and loosely structured development environments and performing all types of testing (functional, regression, agile, installation, acceptance, browser compatibility, load, stress, performance, whitebox, blackbox, UAT, etc..); several years of experience managing software QA programs. Extensive experience writing and executing automated testing scripts (primarily with HP Quality Center, QTP, Winrunner, Loadrunner, SilkTest, QARun, IBM Rational Robot and WebLoad)

OVERVIEW
Expertise work experience in the entire SDLC from Requirements Gathering , Design, Code completion, Debugging till Testing and delivery
Software testing, quality assurance and automation experience using HP Products QTP, Winrunner, Loadrunner, and Quality Center, SilkTest, eGUI, Test Partner, QA Run and Rational Robot
Excellent communication and verbal skills, Worked on process oriented project environment.
Strong quality assurance skills, especially in the area of automated testing, UAT and performance testing.
Excellent Experience in Ad hoc testing.
Excellent work experience with Configuration management tool and Defect Tracking tools such as PVCS, Visual Source Safe(VSS), Telelogic Doors, Tortoise SVN, Rational ClearCase, Numara Track-IT, HP quality Center and ClearQuest
Excellent work experience on development with Embedded C, C++, Java, Classic ASP, Classic VB, ASP.NET, VB.NET, C#.NET programming, VB and Java scripting
Excellent Testing experience with Set-Top boxes for the Aircraft i.e., Receiver Controller unit or SATCOM
Performance & Load testing using Load runner, Stress Testing, White-Box Testing, Black-Box Testing, Regression Testing, Unit Testing and Integration Testing
Writing High level test procedures, FRD(Functional Requirement Documents) and Test Plans using Telelogic Doors, ClearCase and HP Quality Center
Excellent Experience in Video Technologies, such as MPEG, MPEG-2, ATSC, HDTV, RF Satellite, DVB (Digital Video Broadcasting), Digital Communication Systems, and DTV. Extensive work experience in Multimedia Applications.
Excellent Experience in Crystal Reports.
Tested ATSC, HDTV, RF Satellite, DVB , Digital Communication Systems, and DTV
Proficient experience in Embedded debugging tools such as JTAG
Acquired adequate Testing skill working in various communications like TCP/IP, RS232, RS485, RS422, ARINC 429, IEEE 1394, USB, BACNet, IEEE 802.11b, ARINC 615A, ARCNET, SCSI, CAN,UART,I2C, VOIP
Done Manual and Automated testing for the application such as encoders, receivers, decoders, remote client applications, network equipment, stream analysis, monitoring, transport stream analysis and server
applications
Extensive Work experience in Airshow, ACARS, ACS and NEC V850 family of microprocessor.
Expert hardware testing experience in Using Embedded System Emulators
Created Logical object schematics with Capture Orcad
Analyzed Content Management, Audio/Video Stream traffics

TECHINICAL SKILLS
Test automation software: HP Quality Center 10.0, Quick Test Pro QTP 10.0, Winrunner 9.2, Loadrunner 9.5.2, Borland SilkTest, Radview WebLoad, Mercury TestDirector, QARun, IBM Rational Robot, SilkTest, Mercury Test Manager, SilkCentral Issue Manager, and Selenium
Platforms: UNIX, Linux, Windows (95, 98, CE, ME, NT, 2000, XP, 2003, Vista), VxWorks, Macintosh, MS-DOS
Programming languages: C, C++, Java, VB Script, Perl, SQL, JavaScript, Classic ASP, Classic VB, ASP.NET, C#.NET, PHP, UNIX/Linux shell, SilkTest 4Test, Awk, SilkTest Benchmark Description Language, XML, HTML, CSS, SQA Basic
Database systems: Oracle, MySQL, PostgreSQL, SharePoint, Microsoft SQL Server 2000 & 2005
Technologies Worked: MPEG, MPEG-2, ATSC, HDTV, RF Satellite, DVB (Digital Video Broadcasting), Digital Communication Systems and DTV
Protocols Used: UART, I2C, Ethernet, TCP/IP, RS232, RS485, ARINC 429, RF-IR, ARCNET, IEEE 1394(FireWire), CAN, USB and VOIP
Other software: Telelogic Doors, Visual SourceSafe, ClearQuest, Tortoise SVN, ClearCase, Subversion, Bugzilla, StarTeam, Requisite Pro, VMWare, PVCS Tracker, WebLogic, Microsoft Exchange, Windows domain administration, Lotus Notes administration, Capture Orcad PCB Schematics Layout, InstallShield, Orca, Norton GHOST, JTAG and Numara Track-IT
MicroProcessors Used: Intel 8085/8086,8xC51FA/FB/FC, 8xC251, Motorola 68K CISC Processors, RISC Processors, NEC V850 family, ARM

PROFESSIONAL EXPERIENCE

QA & Test Automation Lead
Confidential, Lansdale, PA - 19446
October 2009-present
Tyco Web & Application development
The web application environment in TYCO FSBP comprises 63 applications running on Microsoft IIS server and developed predominantly using Microsoft Active Server Pages technology and rest of the applications are developed in Java and been deployed in the servers through IBM Websphere. These applications are available to TYCO FSBP business users inside the TYCO intranet and provide the following functionalities

These applications provide query and report functionalities like sales enquiry, pricing information, and similar reports to various business users in sales, manufacturing, EIC and finance departments of TYCO FSBP.
Some of these applications act as reporting interfaces to TYCO FSBP JDE systems.
The web applications suite also contains applications that provide administrative functionalities for all web applications.

Responsibilities
Test Lead of an SQA team providing testing services for C/C++, C#.NET, ASP.NET, JAVA J2EE & HTML web applications with SQL & SharePoint databases and infrastructure components in support of a large legacy reengineering effort.
Excellent experience in HP quality center tool for managing Requirements, creating Test Plan, tracking defects and preparing defect report
Proficient experience with HP QTP by both Keyword and Expert View using VB Scripts
Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to QA quality processes.
Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
Test Lead responsible for master test plans, environment configurations, application installations and testing schedules for J2EE and ASP.NET applications. Also, hands on testing of all the applications through unit, manual, adhoc, automated, Regression, Agile, Integration, whitebox, Greybox and blackbox testing.
Handled Minor and Major Production issues with an excellent experience on Java, SQL server 2000 and SQL server 2005
Worked on critical issues and make code changes in various languages such as Classic ASP, classic VB, ASP.NET, C#.NET, HTML, Java, C/C++, VB Scripts and Java Scripts and have also performed writing SQL queries, Query tuning, Data mining, Stored Procedures, updating ETL(DTS & SSIS) packages, monitoring SQL Agent Jobs, etc..
Worked on Performing Negative Testing and Position testing to test various input file formats using XML, Developing Requirements Traceability Matrix (RTM)
Lead QA team to create test scenario for Load Runner and to benchmark application performance using multiple sets of data.
Lead a helpdesk team and managed a defect tracking tool called Numara Track-IT
Developed Reports using Crystal Report.
Lead process improvement activities to identify and resolve quality related issues across organizational boundaries. Acted as consultant and reviewer for new standards and policies.

QA Engineer
Confidential, Cedar Rapids, Iowa - 52402
Cabin Electronics System (CES)
August 2006-September 2009
Rockwell Collins - Cabin Electronics system
Rockwell Collins\' cabin electronics solutions encompass a broad range of DO-178B Level E stand-alone products including moving maps, audio/video systems and high-speed data communications, as well asfully integrated cabin systems thatprovide the latest in-business connectivity, information, entertainment and cabin management services to the Private business Jets manufacturing company such as Bombardier Aerospace Inc, MidCoast Aviation and Savannah Aviations

Responsibilities
Strong experience in writing and running overnight scripts using Test partner in the Aircraft rigs to do GUI testing, functional testing and Load testing.
Installed, customized and administered HP QualityCenter, QTP, TestDirector, LoadRunner and WinRunner test tools.
Extensive knowledge in MDSB(MultiDrop Serial Bus) module which takes care of creating device drivers for all the Passenger Service System in a Bombardier Flight through RS485, ARINC429 communications
Excellent experience in collecting the test results and updating in the snag tool.
Good Understandings in Writing Loadrunner scripts in C/C++ and Java for generating Virtual Users and creating scenarios.
Extensively used VUGenerator, Controller, Loadrunner Analysis and Monitoring.
Deeply involved in debugging, reviewing PME code using Embedded C/C++ and XML which is running on QNX, WinCE and Vxworks, RTOS
Strong testing experience with Receiver Controller Unit or SATCOM, which is considered to be Set-Top boxes used in the Bombardier aircraft
Created Functional Requirement Documents (FRD), Test Procedures, System Test Plans and maintaining the versions using TeleLogic Doors
Creating Device drivers for ZDE(Zone Distribution Equipment), a Rockwell Collins\'s Proprietary Multiprocessor equipment in Bombardier aircraft which controls all the Passenger Switch Panels through RS485 Addressing
Proficient System Knowledge and Extensive working experience with a brilliant technology called Virtual Local Area Network (VLAN) which dynamically changes the network topology for Rapid processing.
Excellent testing experience with VOIP related devices in CES
Conducted Testing for Content management in Encoding and Decoding Digital streams like MPEG, MPEG-2, MPEG-4, NTSC
Worked as a Systems Engineer to adapt communication channels and establishing connection for ATSC, HDTV, RF Satellite, DVB (Digital Video Broadcasting), Digital Communication Systems, and DTV
Created Embedded Device Drivers for reading, connecting, establishing connection through USB port, SCSI port and Wireless Connectivity (IEEE 802.11b through IEEE COTS 802.11b wireless adapter) for Global Office in the Aircrafts.
Worked in CAN Bus which supports PDE to control Power Supply for all the Equipments.
Interfaced ARMv6 processor for controlling Game ports
Worked in encoders, receivers, decoders, remote client applications and network equipment.
Downloading the Embedded binaries in the Emulator (Test bed) and performing unit testing to make sure its functionalities.
Integrated RDE(Relay Distribution Equipment), a relay switch in Cabin Electronics System which controls all the physical lighting systems(Read light, Crew call light, Table light, Lavatory lights, Credenza light, etc..), shades for the windows, Exhaust fans, etc..
Understanding the requirements from the aircraft\'s seating plan charts.
Created logical schematic objects in the Capture Orcad designing tool.

QA Engineer
Confidential, Tustin, California - 92780
June 2004-July 2006
Rockwell Collins - In-Flight Entertainment Systems
In-flight Entertainment (abbreviation IFE) refers to the entertainment available to aircraft passengers during a flight. During the 1990s the demand for better IFE was a major factor in the way airlines designed and retrofitted their cabins. Before then, the most a passenger could expect was a movie projected on a screen at the front of a cabin, which could be heard via a headphone socket at their seat.
Responsibilities
Worked as a Systems test Engineer in the rack with 20 member Team for Various commercial Airlines like American Airlines(AA), Qantas, Lufthansa, United Airlines, AirFrance, Singapore Airlines, etc..
Simulated and performed Overall Systems testing in actual In-Flight Entertainment with 300 to 400 seats I.e., simulating various Airbus and Boeing Aircrafts
Strong experience in writing scripts using various testing tools such as Rational Robot, QA run, Test partner to perform Systems testing and GUI testing.
Excellent experience in collecting the test results and updating in the snag tool.
Performed Scripting using Mercury Load Runner to simulate Virtual passengers(Virtual ) to diagnose the load of the Content such as Video and Audio and ran Overnight scripts in the Airbus and Boeing rigs.
Strong testing experience with Receiver Controller Unit or SATCOM, which is considered to be Set-Top boxes used in the Commercial aircrafts
Making document report/ test results of the Overnight scripts and preparing Performance report using Rockwell's proprietary GTG tool
Created Scenarios for Load Runner according to In-Flight Entertainment Rig testing
Understanding the requirements from the Customers and creating an approach document for adding new features
Involved in wiring Functional Requirement Documents(FRD), Test Procedures, Smoke Test cases, Formal Test Plan documents and in Configuration Management using PVCS, Rational ClearCase, Telelogic Doors
Involved in managing communication of Audio/Video Contents in MFS/DMS that will be displayed on Passenger\'s seat display unit.
Establishing Client/Server architecture between the Front end PAT(Primary Access Terminal) and Passenger seats. Where the communication is 10Base2 and 100BaseT Ethernet based.
Analyzing Content streams and the RF frequency of the Audio/Video packets using Oscilloscope and Spectrometer.
Written Scripts to monitor the Content\'s network traffic streams of the MPEG, MPEG-2, and MPEG-4 . Tested VOIP related devices which are in IFE system
Extensive knowledge Working and interfacing ACARS signaling
Writing scripts for automating Passenger Services using a Rockwell's Proprietary tool called GTG(Generic Test GUI)
Defect reporting and tracking of the defect to closure using Rational ClearQuest

EDUCATION
M.Sc. (Software Engineering)

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