SUMMARY:

• Over 4+ years of experience in Quality Assurance, with solid expertise in testing software applications using Manual Tools ( Quality Center and Test Director)
• Excellent understanding of Test Software Quality Assurance Techniques and complete knowledge of the Software Development Life Cycle (SDLC)
• Highly proficient in Mercury Suite ( Test Director/Quality center).
• Strong knowledge and understanding of Software Development Life Cycle.
• Performed Black Box Testing on Web-based applications
• Extensive experience and expertise in developing Test Plans, Test Cases, Test Scenarios, Test Scripts and Test Reports for manual testing based on the User Requirement Document and System Requirement Documents.
• Design, develop and implement QA test plans and test cases and other project related documents (i.e. Traceability Matrix, Exit Report etc.)
• Expertise in conducting testing on all stages such as Integration, System, User Acceptance Test (UAT), Performance, Functional, Regression , Positive, Negative and Smoke Testing.
• Worked Extensively on Mercury Quality Center.
• Through knowledge of DML,DDL,TCL commands
• Experience in testing web applications.
• Experienced in tracking the Defects using the Test Defect Tracking Tool and reported the bugs in the Test Director.
• Used extensively SQL Queries to retrieve data from database
• Experience in UI testing
• Very proficient in Bug Reporting or Defect tracking using Mercury Quality Center
• Expertise in using MS-Office Tools (Word, Excel, Visio, Power point,Outlook,Project)
• Strong quality assurance skills, especially in the area of manual testing of the Web based applications.
• Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed
• Working knowledge of IBM lotus notes and Microsoft Outlook 2003.
• Effective team player with excellent communication skills and has an ability to work in a team as well as in individual environment
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS 

Defect Tracking Tools: Test Director, Quality Center.
Languages: VB Script
Packages MS Office Suite (Excel, Word, Outlook,Access) Databases: Oracle 10g,9i/8i/8,DB2,MS Access 2000
Operating Systems: Windows95/98/2000/NT/XP 

Professional Experience:

Client : Confidential Feb\'10-Jan\' 12
Designation: QA Tester
Confidential is a global leader in delivering innovative communications, information and entertainment. We offer voice, data and video products and services over intelligent wireless, broadband and global IP networks that meet customers\' growing demand for speed, mobility, security and control.

Responsibilities:

• Conducted client meetings to gather requirements. Collaborated with technical teams and subject-matter experts to create functional designs and to review business requirements, resulting in improvements in design that eliminated ambiguities.
• Participated in creating test scripts with Testing and QA teams to visualize probable issues for test scenarios based off use cases and requirements designs.
• Writing and executing software System test plans and Test cases. These Scripts were developed after reviewing the business requirements document, and technical specifications document
• Managed requirements using Test Plan in Mercury Quality Center.
• Worked with application programmers to resolve defects identified during the system test
• Implemented the SDLC for the testing life cycle and followed the Standards process in the application.
• Well versed in Testing methodologies, product development cycles and processes involved in developing and executing test scripts
• Execute manual test cases and verified results with expected results.
• Responsible for writing testing strategy, test scenarios, test cases and test scripts for the application.
• Created test data and test scenario.
• Executed the test cases, documented the results in Excel and tracked defects in Test Director.
• Performed Functional Testing, GUI Testing, System Testing, Integration Testing, Data Testing, Positive and Negative and Regression Testing.
• Executed the test scripts on different releases and validated the actual results against the expected results.
• Logged defects in Quality center and created a detailed report of defect test cycle
• Executes each script to identify defects prior to delivery of software in a production environment
• Assigns severity levels to each test issue discovered during the test cycle
• Identified, Documented, and Tracked software defects also in Test Director.
• Executing Test scripts and software Deployment/Release processes
• Monitored Defects in Quality Center to close the bugs/cases as and when developers fix the bugs.
• Once defect got fixed, Conduct regression testing and close the defect if it is fixed.
• Analyzed all the bugs in the Quality Center reported by the users during the UAT.
• Investigate software defects and interact with developers to resolve technical issues
• Involved in Backend and database testing by passing SQL Queries to retrieve data.
• Tested data to ensure it complies with specifications and presents sound recommendations through thorough analysis
• Performed System Integration, Regression and Security Testing
• Provided support for user acceptance testing

Environment: Test Director, Win Runner, Websphere SQL, Windows 2000/XP/NT,Oracle8i,9i,DB2,Sun Solaris

Client: Confidential Aug \'08 -Nov ’09 
Designation : Jr.QA Tester 
Confidential, a wholly owned subsidiary of American National Insurance Company, is rated A (Excellent) by the A.M. Best Company (third highest of 16 ratings) based on their opinion of Confidential’s financial strength and operating performance in relation to other insurance companies

Responsibilities:

• Responsible for interacting with clients for requirements gathering, analyzing requirements, creating detailed specifications, and writing the Software Requirements Specification (SRS) document
• Developed the Test Strategy based on the Business Requirement Document
• Defined Test cases based on functional specifications
• Developed Test Plan and defined Test Subjects in Test Director for performing system testing of the client application being developed
• Actively participated in all stages of SDLC and STLC
• Involved in Integration testing after integrating the different units
• Executing Test scripts and software Deployment/Release processes
• Tested every new build manually (Sanity Testing) and reported if the most important functionality of the build failed
• Executed backend tests using SQL queries to extract data from the database.
  Wrote SQL queries for checking the Data Transactions and Database Integrity in Oracle.
• Performed end to end manual testing
• Checked the functionalities of all the modules manually
• Reported the broken links after manual testing
• Performed regression testing after fixing the bugs manually
• Involved in User acceptance testing of the application
• Tracked the defects and reported the defects using Test Director
• Actively participated in Defect life cycle
• Performed backend testing to validate data integrity in the database by writing SQL queries

Environment: Oracle8.0/SQL, Mercury interactive tools (Test Director, Winrunner), MS-office,Win NT/XP, Unix.

Client: Confidential, Sep‘06-Oct\'07
Designation: Jr. Tester

Responsibilities

• Analyzed the Business Requirement and System Requirement documents,
• Involved in preparation of Test plan and Test cases for testing.
• Interacted with developers in resolving conflicting issues.
• Involved in the Functional testing of the application.
• Reported bugs in the application through Bug tracking system using Test Director.
• Report generation based on Test Results.
• Used MS Excel for reporting the testing status.
• Performed Black Box Testing on Web-based applications
• Analyzed all the bugs in the Quality Center reported by the users during the UAT.
• Performed upgrades, installation of software and drivers and essential desktop troubleshooting.
• Used extensively SQL Queries to retrieve data from oracle databases.
• Developed documentation using MS-Office Tools (Word, Excel, Visio, Power point)
• Generated the detailed reports of the Bugs, Pass-Fail report and Assigned defects using Test director.
• Actively participated in all stages of SDLC and STLC.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center and SharePoint.
• Involved in complete QA Life Cycle
• Linked all the requirements of project to specific test set and test cases

Environment : Oracle8.0 SQL, VB, Windows NT, Win Runner, Test director and Manual testing.

Education: 
Bachelors in Technology, Electronics &Instrumentation