Objective

Motivated candidate with 4+ years of industry experience seeking a software Quality Analyst position that utilizes my unique testing skills and education to validate and deliver competitive, reliable and secure business applications

Professional Summary

• Excellent understanding of Software Development Life Cycle (SDLC) methodologies
• Expert knowledge and experience in Manual and Automation testing using Quick Test Professional (QTP) and Quality Center (QC)
• Gathered, Analyzed and Documented the Requirements for efficient testing
• Expertise in preparing Test Plan, Test Cases and Test Scripts manually and using automation tools like QTP and QC
• Experience in Functional Testing, Regression Testing ,Smoke Testing, System Testing, Integration Testing and User Acceptance Testing
• Experience in Bug Tracking and Reporting
• Self motivated, result oriented team player with desire for constant learning
• A quick learner capable of adapting to different environments
• Strong analytical skills coupled with excellent problem solving skills
• Excellent communication and presentation skills

Professional Experience

Confidential, VA
Quality Test Engineer
Project: Portfolio and Account Management
Description: National Bank serves the Southwest Virginia region with more than 25 locations. Being one of the oldest banks in Virginia, it has grown steadily to have several locations in Virginia and has over $1 billion in assets. This project includes Portfolio management and customer access system in a web-based application, which allows customer to open the account online and maintain the account online, and transfer all account system to online portfolio management system. Customers can open the account using this application through Internet, transfer the funds between different accounts and check their balances.

Responsibilities:

• Responsible for testing User Login and Account Information
• Developed Test Cases and Test Scripts
• Developed Test Plans to test User Statements, Investments, Mutual Funds, Transfers and History of payments and other functionalities
• Identified the Test Cases that needs to be automated using QTP
• Performed regression tests using the QTP scripts
• Enhanced the QTP scripts using parameterization and synchronization concepts
• Creation and execution of Test Cases and logged the defects in QC
• Inserted the checkpoints to verify various scenarios
• Automated the UI functionality using the Record and Playback Framework (RPF) recorder
• Performed Smoke Tests after installation of each build
• Followed black box methodologies to check the functionality of web pages
• Performed Configuration testing of web pages with different browser versions of Internet Explorer and different operating systems such as Windows 95/98/NT
• Performed database testing by using SQL queries
• Logged the defects with proper priorities and severities

Environment:
Manual Testing, QTP 8.2, VB Script, ASP, XML, Microsoft Visio, MS-SQL Server, Windows 95/98/NT, MS-Access, Quality Center

Confidential, TX
QA Analyst
Project: HAMP/MAP & WFF Application and Reports
Description: Wells Fargo Home Mortgage is one of the leading mortgage lender and services of mortgage loans in the nation. As a part of Government Home Affordability and Stability Plan, Home Affordable Modification Program (HAMP) is being offered to borrowers. In order to ensure the accuracy of the permanent modification, HAMP and MAP (in-house) process was automated to generate the permanent modification document which allowed the loan to move to appropriate queues from the point of executing the trail period modification to permanent modification.

Responsibilities:

• Participated in Requirements estimation, Requirements Review meetings with the Business
• Provided project management with detailed estimates of QA testing effort for all new features and enhancements and communicated testing status to product management
• Developed test design specifications, and test scripts for various test scenarios
• Tested the application utilizing the Agile methodology.
• Responsibilities included organizing the daily standup Meetings, prepare the test plan, the test log and tracking sheet, defect summary report, execution plan
• Developed SQL Queries to query the database to test the back end process of the application
• Tracked all the bugs using Quality Center tracking system and generated reports
• Generated Execution status and defect reports to provide project status to upper management
• Effectively prioritized work based on the project schedule and analysis of feature risk areas
• Mentored and trained new employees on areas of the product and processes used during testing.
• Coordinated the testing between onsite and offshore resources
• Participating in Bug reviews and QA weekly status meetings

Environment:
Quality Center, QTP 8.0, Window 2003, SQL Server 2005, DOT Net, XML

Confidential, TN
Quality Test Engineer
Project: Program Lifecycle Solution
Description: Blue Cross Blue Shield is a Healthcare Service Provider. The Program Lifecycle solution is a framework comprised of a collection of program management and software development processes along with enabling tools aimed at increasing accountability, visibility, and provides a high return on IT investment. This process is intended for use by all strategic programs in the National Care and Retail IT organization and encompasses the end-to-end activities required to successfully deliver a program.

Responsibilities:

• Analyze complex user requirements, procedures and problems to automate processing and to improve existing computer system
• Used QTP to perform automated testing
• Converted all manual test cases into QTP automated scripts
• Performed Table, GUI, Database, XML Check Points in QTP scripts to check the validity of data
• Developed Scripts for performance and data driven test using QTP
• Performed Black Box Testing and User Acceptance Test
• Generated Reports and Documented and Communicated test results on daily basis
• Developed SQL Queries and Procedures to perform database testing

Environment:
Windows95/98/NT, VB, SQL Server7.0x, ASP, HTML, QTP 8.0, Quality Center

Technical Skills

Operating System: Windows 95/98/XP/Vista
Languages: C, C++, SQL, HTML, Visual Basic 6.0
Packages: MS-Office
Test Management Tool: HP Quality Center 10
Automation Tools: Quick Test Professional 9.2

Education

B.S. Degree in Computer Science