SUMMARY

• Five years of experience in Software Quality Assurance and Testing.
• IT industry experience in banking, retail and telecom applications.
• Experience in executing different types of testing including functional testing, regression testing, UAT and system testing.
• Experience working as a lead and responsible for managing the Quality Assurance team, defining tasks, benchmarks and standards to meet the aggressive release schedule.
• Heavily experienced in reviewing the business and functional requirements and converting them into test plan and test cases.
• Skilled in Software Development Life Cycle with thorough understanding of the Software Testing process.
• Extensive experience in requirements analysis including gap, ambiguity and risk analysis.
• Knowledge of PLC with detailed experience in SDLC including Agile, Rational Unified Process Waterfall and Spiral models.
• Excellent communication and interpersonal skills with out of box thinking, quick learning and adaptive skills.
• Participated in defect management and reporting using Quality Center.
• Working knowledge of database concepts and strong SQL skills.
• Highly motivated, self-starter able to work independently and collaboratively within a diverse technical team.
• Excellent analytical and logical programming skills, good understanding at the conceptual level and capable of working efficiently under stress and tight deadlines.
• Can handle multitasking and work independently.
• Excellent communication, presentation, verbal and writing skills.

SKILLS

Testing Tools:

Quick Test Professional 8.2/9.0, Quality Centre 9.0/9.2

Web Technologies:

HTML

Languages:

C,C++, SQL, VBScript, XML

Databases:

Oracle , MS SQL

Database tools:

SQL Plus, SQL Assistant

Operating systems:

Windows 95/98/2000 Professional/XP/NT,UNIX

Configuration Management:

Rational Clearcase, SVN, VSS

Modeling Tools:

MS Visio

Networking Protocols:

TCP/IP, UDP, HTTP,ATM

Scripting:

UNIX Shell, Perl

Other:

MS Office suite

PROFESSIONAL EXPERIENCE

Confidential,San Francisco, CA Feb 10 –Present
QA Analyst

AES (Automated Enrollment Solutions) is a web-based banking enrollment workflow application used by Treasury Management Sales and Treasury Management Implementation to enroll and maintain customer authorizations for Wholesale products and services.

Environment: Windows 2000, HTML, Java, XML Spy, ClearQuest, Quality centre, Hogan Mainframe, MS office

Responsibilities:

• Extensive testing of enterprise integration of interfacing systems and large data migrations, TDA/DDA (Hogan Systems).
• Strong hands-on experience with Hogan systems inquiries and Hogan maintenance.
• Strong usage of HP / Mercury Quality Center (requirements, test plan, test lab, and defect modules).
• Strong experiences in all testing environments- SIT, UAT, PRODFIX and Production.
• Experience with working with end user to recreate and resolve production issues.
• Worked on creation, preparation and implementation of systems quality assurance reviews.
• Developed and executed test plans and test scripts.
• Created basic to moderately complex test plans using templates and guidelines.
• Worked in close coordination with software developers and business analysts in performance and failure analysis of detected problems.
• Actively participated in review meetings and took the initiative to meet the QA testing targets.
• Created basic to moderately complex test cases and test scripts.
• Extensive experience with simple to moderately complex test data conditioning, regression testing, and testing validation.
• Logs, tracks, and verifies resolution of software and specification defects.
• Documentation of all phases of the Systems QA process.
• Worked on providing guidance to less experienced analysts.

Confidential,San Francisco, CA June 08- Dec 09

This project was a web based application allowing customers make payments at a scheduled time, access billing history and manage bills by setting up reminders and automatic payment.

Environment: Windows XP /2000, HTML, Java, JavaScript, Web Logic, Oracle, Quick Test Professional, Quality centre, MS office.

Responsibilities:

• Involved in entire QA life cycle including test designing and execution of the entire QA process and documentation of test plans, test cases, test procedures and test scripts.
• Analyzed the specifications in the use case document, functional requirement and technical requirement documents for the purpose of preparation of Test plans.
• Performed manual testing for each system build.
• Automated test scenarios for GUI functionality, regression testing using Quick Test Professional.
• Performed GUI testing by creating GUI checkpoints to verify the functionality of the GUI objects using Quick Test Professional.
• Used actions and re-usable actions in Quick Test Pro for designing the automation test scripts.
• Enhanced test scripts using user defined functions.
• Performed backend testing to ensure the authentic retrieval of the data from the database.
• Conducted regression testing on various builds of the application and reported the defects to the developers using Quality Centre for the bug fixing and tracking.
• Attended several walk through meeting with the business analysts, project manager and developers and provided feedback accordingly.

Confidential,Alpharetta, GA June 07- April 08

Target is a leading national retailer of brand name consumer electronics, personal computers, major appliances, and entertainment software. This application is designed for the Target retail stores for their daily POS transactions. Main components that I worked on:

• Discounts
• Gift Cards
• Checkout
• Inventory Management

Environment: Windows XP /2000, HTML, Java, JavaScript, Web Logic, Oracle, Quick Test Professional, Quality centre, Retek, MS office.

Responsibilities:

• Created and maintained Automation Framework by implementing documentation and standards using QTP.
• Implemented Exception handling using Recovery Manager in QTP
• Automated the test scripts for the GUI, Functional, Data driven and Regression testing using QTP.
• Created data driven test that randomized the test data for testing the AUT with real life test conditions using Excel file and database.
• Created complex SQL queries for backend testing.
• Reported ambiguous requirements to Business Analyst. Worked closely with Development team to discuss the design and testing aspects of the applications to design the test plans.
• Experience validating the XML data manually and using XML spy.
• Validated the XML data with input data.
• Developed detailed test plans from use cases detailed specifications etc. develop test cases for System testing and User Acceptance testing
• Executed test scripts that are automated under various business process testing using Quality Centre.
• Coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.
• Participated in various meetings and discussed enhancement and modification request issues.

Confidential,San Diego Feb 06- April 07

Qualcomm CDMA Technologies (QCT) is the world’s largest provider of wireless chipset technology. The Company has helped lead the diversification of wireless into new segments by bringing a legacy of success with mobile Internet connectivity to laptop PCs, consumer electronics, and pocketable computing devices. The project was based on testing the MAC/PHY Layer of WLAN technology for the CDMA chipsets.
Environment: MS Office, ASIA Test Manager, Windows/Unix, Perl.
Responsibilities:

• Worked on WLAN software configuration, wrote various hand-off scenario test plans and test cases.
• Concentrated and involved more in System and Integration testing.
• Reviewed test specifications, cases and performed manual testing.
• Worked in collaboration with the test team, helping convert manual test procedures to automated test scripts.
• Helped debug issues in existing scripts, and triage issues for the automation software development, with an emphasis on stability and consistency of the test cases and high productivity.
• Used test management tool ASIA Test Manager for automated test execution.
• Reported defects in a timely manner and logged the same into ASIA Test Manager.
• Verified the fixed CRs and tracked the same into timely closure.
• Co-ordinated with developers to resolve identified issues.

EDUCATION
MS, Electrical Engineering.
BE, Electronics and Telecommunication.