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Quality Assurance Resume

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Ma, IL

Professional Summary:

  • Over 8 years of extensive experience in the field of Quality Assurance, Software Testing, system analysis, designing of test architecture, testing of Client/Server, Medical Device and cross browser testing of Web-based applications.
  • Well experienced in system/integration/ performance/ functional/ regression and validation testing.
  • Having in depth technical experience of SDLC, STLC, System Testing Techniques and Testing Methodologies like Agile Methodology, Waterfall Model, V Model.
  • Hands on experience in Software Testing Process which includes Analyzing Business Specifications, developing Test Plans, Test Cases and Executing Test Scripts.
  • Extensive experience in manual, automation testing and designing and implementation of test automation (Keyword and Data driven) frameworks in QTP.
  • Hands on experience in scripting using VBScript.
  • Expertise in Quick Test Professional 9.2, Silk Test 8.5.
  • Extensively worked with the defect reporting tools like Clarify, Tracker Software, DOORs customize defect module.
  • Expertise in Requirements Management, Requirement Traceability, Impact Analysis.
  • Hands on experience in conducting Black box testing, Functionality testing, Regression testing, User Acceptance Testing (UAT), Integration testing, Cross-platforms testing, Front-End, GUI and Database testing.
  • Expertise in formulating the Test Approach, test strategy planning and implementation, test plan analysis, & testing co-ordination
  • Exposure to Requirement management tools – DOORs
  • Exposure to Test Management Tools – DOORs, Quality Center (QC)
  • Experience in leading and managing testing teams
  • Self-motivated, proactive, team player with ability to accept challenges and complete on time
  • Demonstrated problem-solving talent with analytical aptitude
  • Excellent interpersonal and communications skills
  • Perform end to end testing as per internal Regulatory department and FDA
  • Worked as QA lead in onsite-offshore model to facilitate smooth coordination between testing team and client.
  • Skilled in Project Management, Customer Expectation Management, Inter-Personal Communication,
  • Team Building and Analytical skills.

Certifications:

  • ISTQB Certified Tester (Foundation Level)
  • Clear Internal Level -2 (L2) in Manual Testing & Quality Center.
  • Certification of Participation - Security Awareness Workshop
  • Personal Software Process (PSP) Completion Certificate

Educational Details:
Master of Computer Application

Technical Skills:
Operating Systems : Windows 7/Vista/XP
Testing Tools : HP Quick Test Pro (QTP) 9.2, Quality Center 9.2, Silk Test 8.5,
Languages : Visual Basic 6.0, VB Script
Environments : Client/Server, Medical Device, Web Applications
Databases : MS SQL Server 2005, MS Access
Configuration Management : Visual Source Safe.
Requirement Management : DOORs, RQM.
Reporting Tools : Clarify, Tracker Software, DOORs Customize.
MS Office Suite : MS Project, MS Word, Excel, Power Point, MS Outlook
Other Tools : Emulator, Beagle, Comm. Sniffer, Tera Term, MS Visio (Partial).

Project Details:

Confidential,MA / IL Nov 10 to Present
QA Lead

Confidential,is world’s leading supplier of automated blood processing equipment. Its system addresses a critical global issue, ‘the safety and availability of blood components for patient transfusion and for use in pharmaceuticals’. Haemonetics business address three key markets, blood banking, commercial plasma collection surgical blood salvage. Hemonetics is currently generating a next generation product platform.

Haemonetics is engaged in developing and manufacturing blood typing and screening technology. The Company offers devices and related consumables, information technology platform, and consulting services.

Project 1: aWBC. June 12 to Present
Responsibilities:

  • Tracking project through Microsoft Project plan on daily basis.
  • Allocated work to resources and achieved the target as per project schedule and deadlines.
  • Conduct Status call with client on weekly basis with QA Team, Business Analyst, development team, Project Manager and Program Manager.
  • Detail analysis of System Requirement Specification, Product Requirement Specification.
  • Maintained Requirement, Traceability Matrix for mapping requirements verses test cases coverage.
  • Responsible for creating the test cases in DOORs & Quality Center and mapping them with the requirements.
  • Perform Functionality testing, Regression testing, Integration testing to test end to end workflow logic.
  • Setup User Acceptance Test Environment.
  • Interacted with application users (end-users) to performed User Acceptance Testing (UAT)
  • Perform unit testing unit using Emulator and IAR Work Bench
  • Perform tool validation (IQ, OQ, PQ) for all the tools used in the project development as well as testing.
  • Perform Validation testing and Simulation testing for Product Requirements.
  • Participated in peer review meetings frequently during testing phases.
  • Executed Test Case, Reported defects, Re-tested them by following bug life cycle and document all Test Procedure.
  • Maintain self, peer and external review checklist of Test Case for quality.
  • Logged the defects and tracked them using DOORs Customize defect module and coordinated efforts with the development team to solve the problems.
  • Verified defect status and participated in bug review/prioritization activities
  • Perform end to end testing as per internal Regulatory department.
  • Perform all level of testing required by FDA.


Environment:
DOORs, Quality Center 9.2, RQM, Emulator, IAR Work Bench, TeraTerm, Beagle, Agile, Windows XP.

Project 2: CS Elite. April11 to Dec 11
Responsibilities:

  • Tracking project on daily basis.
  • Allocated work to resources and achieved the target as per project schedule and deadlines.
  • Conduct stand up meeting with developer and manager on daily basis.
  • Maintained Requirement, Traceability Matrix for mapping requirements verses test cases coverage.
  • Responsible for creating the test scenarios and test cases in DOORs and mapping them with the requirements.
  • Perform tool validation (IQ, OQ, PQ) for all the tools used in the project development as well as testing.
  • Handled all the software issue found from the production.
  • Perform the language testing.
  • Executed Test Case, Reported defects, Re-tested them by following bug life cycle and document all Test Procedure.
  • Performed Functional Regression testing to test end-to-end workflow logic.
  • Logged the defects and tracked them using Tracker Software and coordinated efforts with the development team to solve the problems.
  • Verified defect status and participated in bug review/prioritization activities
  • Created some reusable fixture to speed up the testing process.
  • Perform end to end testing as per internal Regulatory department.
  • Perform all level of testing required by FDA.
  • Designed how to documents for new team member


Environment:
DOORs, RQM, Tracker Software, Zoc Terminal 6.2, Agile, Windows XP.

Project 3: OrthoPAT advance. Nov 10 to Mar 11
Jan 12 to May 12
Responsibilities:

  • Allocated work to resources and achieved the target as per project schedule and deadlines.
  • Maintained Requirement, Traceability Matrix for mapping requirements verses test cases coverage.
  • Responsible for creating the test cases in DOORs and mapping them with the requirements.
  • Migration of Test Management environment from DOORs to Quality Center.
  • Perform unit testing using Comm. Sniffer.
  • Perform tool validation for all the tools used in the project development as well as testing.
  • Solely handled end to end testing in different testing phases like QA, Beta and Production.
  • Perform Validation testing and Simulation testing for Product Requirements.
  • Logged the defects and tracked them using Tracker Software and coordinated efforts with the development team to solve the problems.
  • Verified defect status and participated in bug review/prioritization activities
  • Executed Test Case, Reported defects, Re-tested them by following bug life cycle and document all Test Procedure.
  • Performed Functional Regression testing to test end-to-end workflow logic.
  • Perform partial different testing like Ship Test, Disposable Test and Electrical Test etc.
  • Perform Blood Run testing of OrthoPAT advance.
  • Perform end to end testing as per internal Regulatory department.
  • Designed how to documents for new team member


Environment:
DOORs, Quality Center (QC), RQM, Tracker Software, Comm Sniffer, Agile, Windows XP.

Confidential,Portsmouth, NH Aug 06 to Oct 10

Confidential,deals in Hospitality management. It provides software and e-commerce solutions that automate sales and operations for every type of hospitality venue, from independent hotels of any size to resorts, casinos, convention centers, convention & visitor bureaus, and the complete corporate enterprise.

Project 1: Sustaining Engineering. July 07 to Oct 10
Automation / Functional Test Lead

Responsibilities:

  • Analyzed Functional Requirement Specification (FRS) and System Design Specification (SDS)
  • Maintained Requirement, Traceability Matrix for mapping requirements verses test cases coverage.
  • Setup, initiated and lead QA team for automation testing efforts.
  • Experience working with SDLC, Agile, Scrum and QA Methodologies
  • QA Environment setup for each product like server and data base setup.
  • Allocated work to resources and achieved the target as per project schedule and deadlines.
  • Maintained Automation scripts in Silk Test 8.5
  • Perform Automation test execution for different languages like Chinese, French, Korean, Japanese, and Spanish.
  • Prepared Test Data and verified test results for testing
  • Migrated test script from Silk Test 8.5 to QTP 9.2.
  • Responsible for deliverables like Test automation suite, Test results summary reports and Weekly Status reports.
  • Executed automation suite for test runs for each application release
  • Reviewed test scripts, test runs, and maintained test result reports
  • Ensure that all the test cases are written (Coverage Analysis) in Quality Center.
  • Maintained defect tracking and reporting using Quality Center.
  • Logged the defects and tracked them using Quality Center and coordinated efforts with the development team to solve the problems.
  • Participated in Weekly Project Status meetings with the Project Manager and the business units.
  • Participated in Defect and root cause meetings with Developers, Users and Project Manager.
  • Retested the defects and followed Bug life cycle until they were fixed, retested and closed.
  • Validated if Data populated in Front-End Matches with that of Backend (DB) using SQL Query.
  • Testing application on various browsers (features and functions) on windows platform like IE, Firefox, opera etc
  • Performed Functional, Regression and Integration tests during different developmental phases.
  • Performed Autpatch, Service Pack, Hot Fix, Custom Programming testing (using SQL Queries).
  • Performed Microsoft Patch Certification.

Environment: Silk Test 8.5, QTP 9.2, Quality Center (QC), VSS, NET Framework, MS SQL Server 2005.

Project 2: Customer Intimacy Dec 06 to June 07
QA Module Lead

Responsibilities:

  • Analyzed functional requirements, incorporated development and business objectives, and used the information to develop detailed comprehensive test strategies to verify system changes that met the needs of the client.
  • Worked as QA lead in onsite-offshore model to facilitate smooth coordination between testing team and client.
  • Derived test cases and test scenarios from Functional specification.
  • Maintained defect tracking and reporting using clarify.
  • Allocated work to resources and achieved the target as per project schedule and deadlines.
  • Performed Functional, Regression and Integration tests during different developmental phases.
  • Maintained test result reports
  • Executed the test case for end-to-end testing of workflows.
  • Validated if Data populated in Front-End Matches with that of Backend (DB) using SQL Query.
  • Prepared Weekly Status report and sent it to Manager and business unit.
  • Contributed to Knowledge Management and trained the other team members on various process and application related tasks.
  • Handle configuration management activity.

Environment: Clarify, VSS, NET Framework, MS SQL Server 2005.

Project 3: Report Testing Sep 06 to Dec 06

QA Engineer

Responsibilities:

  • Derived test cases from business specification documents after thorough analysis of business requirements.
  • Allocated work to team members and make sure that quality work is completed in estimated timelines.
  • Responsible for deliverables like Test results summary reports and Weekly Status reports.
  • Reviewed test cases for correctness and completeness, test runs, and maintained test result reports
  • Maintained work allocation and effort estimates in MS Project 2003.
  • Ensure that all the test cases are written and uploaded to VSS.
  • Maintained defect tracking and reporting using clarify and coordinated efforts with the development team to solve the problems.
  • Performed Functional Testing and Regression Testing of the crystal reports through views.

Environment: Clarify, VSS, MS Excel 2003, MS SQL 2000, and Crystal Report 8.5.

Confidential,India July04 – July 06
QA Engineer

  • Project: - Settlements and Market Clearing - FIM Testing for SCE

SCE mainly in the business of transmission and distribution of electricity. The FIM include the three modules namely,

  • Transmission Credits.
  • Financial Information.
  • Settlements & Market Clearing.

Responsibilities:

  • Worked closely with customers and developers to collect the business and functional requirements.
  • Maintained Requirement, Traceability Matrix for mapping requirements verses test cases coverage.
  • Developed integration test cases, Functional Test Cases.
  • Maintained defect tracking and reporting using clarify.
  • Performed Functional, Regression and Integration tests during different developmental phases
  • Maintained test result reports for each release.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Prepared Weekly Status report and sent it to Manager and business unit.

Environment: Unix Server, Windows XP, Clarify, Oracle v.9.x

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