Quality Assurance Resume
Houston, TX
SUMMARY
Over Seven years of experience in Planning, Coordinating, Quality Assurance & Testing with expertise in Client Server, Web-Based and SAP Applications.
- Experience in the following testing processes – Manual Testing, Automated Testing, Functional Testing,Black Box Testing, Link Testing, Module Testing, Integration Testing, System Testing, End to End Testing, Regression Testing, Report Testing and System Validation Testing.
- Extensive experience using the following Automation tools: Win Runner, Quick Test Professional, Load Runner and the Test Management tools like Test Director, Quality Center and also had good experience in SAP, SAP TAO, Oracle, MS-Access, C, and HTML.
- Experience in Analysis of Software Requirement Specifications (SRS) and development of Test Cases, Test Plan, Test Scripts, Test Scenarios, based on the SRS documents and in executing them.
- She has developed excellent professional skills by working independently and as a team lead for Manual testing (Black Box) of applications ranging from Oil & Gas Industry, Retail – Supply Chain, Health Care Domains.
- Experience with QA Methodology to ensure the Quality Assurance Control and have excellent understanding of the Software Development Life Cycle and role of QA Tester/Analyst.
- Developed Documents with both Document view and Simulation view using RWD uPerform tool which is used for the Document Recording purpose, also have excellent documentation and presentation skills.
- Reviewed business requirements for the complete changes and obtain other solutions and also implemented new software changes for new requirements and evaluated them.
- Ability to work either independently or in a team.
- Proactive, Self-motivated and had the ability to train and coach the new and existing team members.
- Good interaction with developers, managers, clients and team members to coordinate job tasks, also involved in the peer to peer review meetings and walk through’s to better understand the application.
- Excellent analytical, problem solving, oral and written communication skills and interpersonal skills and consistently being recognized by management and peer for producing high quality works.
TECHNICAL SKILLS
Operating Systems:
Windows NT/95/98/2000/XP, UNIX (Solaris), AS/400, Main Frame
Languages:
C, SQL, Shell Scripting
Testing Automation Tools :
Quick Test Professional, Win Runner and Load Runner
Test Management Tools:
Quality Center and Test Director
Applications:
SAP (Systems, Applications and Products in Data Processing) and SAP TAO (Test Accelerator and Optimization).
Performance Support Tool:
RWD uPerform
Version Control Tools:
Rational Clear Case, PVCS Version Manager
Bug Tracking Tools:
Rational Clear Quest, PVCS Tracker
RDBMS/DBMS:
Oracle, MS Access, SQL Server
Frameworks:
Software Development Life Cycle (SDLC)
EDUCATION
- Master of Science and Engineering
- Bachelor of Technology
PROFESSIONAL EXPERIENCE
Confidential,Houston, TX (Mar ’08 – Jul ’09)
Project: My SAP Technical Upgrade
Position: QA Analyst
Description: Confidential,has developed a multi year MySAP Program. This program includes: Technical upgrade of the SAP 4.7 system to MySAP ECC 6.0 with Unicode compliance and Implementation of various functional solutions in the ECC 6.0 suite as part of future releases. Technical Release includes Technical Upgrade, Unicode Conversion, Automated Testing, Manual Testing, Refreshable Testing, Infrastructure Upgrade, Portal Integration, Systems Change Mgmt, Organizational Change, Data Management, Archiving and Adobe Interactive Forms.
Responsibilities:
- Developed and executed test cases for Integration and verified the actual results with expected result.
- Responsible for designing and developing Test Cases for all modules after analyzing the Business Requirements, System Requirements, documents and breaking them down into test scenarios.
- Involved in performing Automation Testing using the Business Process Testing in Quality Center and QTP.
- Involved in the Report Testing and also pulled the Usage history for the division wise for 13 months and also Security Testing for over 5000 Test Cases for different Users and Roles in SAP.
- Involved in preparing the Test Data for the E2E Test Scenarios and also for the Division wise Data.
- Used SAP TAO for the capturing the SAP screens and also used UI Scanner to capture the screens in SAP which are not captured by SAP TAO directly.
- Performed all the Quality Center Administrative Tasks like customizing the Project and also creating New Projects and new Users.
- Performed SQL Queries to retrieve, modify, and update the data in customizing the QC according to the project.
- Involved in reporting the bugs using Quality Center tool for Defect tracking purpose and worked until the issue is resolved.
- Performed Module Testing, Smoke Testing, Link Testing, Integration Testing, System Testing, Report Testing and also System Validation Testing.
- Reviewed business requirements and mapped the test cases to the requirements and then to the releases in Quality Center.
- Interacted with developers to resolve application defects, involved in the peer to peer review meetings to understand the application better and also actively participated in weekly status meetings.
- Prepared the Closure Report for the Project, Root Cause Analysis of the Defects, Installation Documents for all the QA Tools used in this project.
- Demonstrated the QC Application and also involved in the Training given to the clients.
- Developed a Document using RWD uPerform tool which is used for the Document Recording purpose.
- RWD uPerform is a performance support tool kit for businesses seeking to improve business results and ROI from their enterprise solutions; it records a document view and simulation views in one session, creates and edits learning content in a single interface, and easily creates and delivers eLearning courses.
Environment: SAP R3 Application, SAP TAO, Quality Center, Quick Test Professional, RWD uPerform
Confidential,Houston, TX (Jan ’07 – Feb ’08)
Project - 1: SE RDC Integration Testing (June ’07 – Feb ’08)
Position: QA Analyst.
Description: Confidential,is one of the Biggest Retail Food Corporation in Houston, USA.
SE RDC is a warehouse for SYSCO that is located in Florida where all the transactions are done for the company in this warehouse. It deals with different systems for processing an order from vendor to the warehouse and from operating companies to the ware house. I was involved in testing the functionality of the application; maintain the integration and the connectivity between the systems.
Project - 2: ECM Documentum (Jan ’07 – May ’07)
Position: QA Analyst.
Description: Enterprise Content Management is the technology used to Capture, Manage, Store Preserve and Deliver content and documents related to organizational processes. Documentum is SYSCO’s Enterprise Content Management System. The three major modules that I worked are SWIS (Sysco Workflow and Imaging System) Project, Supplier Packet Management (SPM) Project, and Claims Project. Tested all the functionalities of the application and also maintained the integration between the systems.
Responsibilities:
- Developed and executed test plan, test cases for Functional, Integration and Regression testing and verified results with expected result.
- Conducted regression testing and analyze results for new releases.
- Responsible for designing and developing Test Plans, Test Schedules, Test Scripts and Test Cases for all modules after analyzing the Business Requirements, System Requirements, documents and breaking them down into test scenarios.
- Recorded and reused Macros several times in order to speed up the testing process.
- Performed database testing by passing SQL Queries to retrieve the data and also Responsible for understanding various processes on the backend.
- Involved in reporting the bugs using bug tracking tools like Test Director for Defect tracking purpose and worked towards resolution.
- Performed Module Testing, Integration Testing, System Testing and Regression Testing.
- Reviewed business requirements for the complete changes and obtain other solutions and also Implemented new software changes for new requirements and evaluated them.
- Interacted with developers to resolve application defects and also involved in the peer to peer review meetings and walk through’s to better understand the application and also Actively Participated in Weekly Meetings and presentations.
Environment: Test Director, AS/400, Mainframes, Oracle, SQL, UNIX and Windows.
Confidential,Mountain View, CA (Jan ’05 – Dec ’06)
Project: Patient Information System
Position: QA Analyst.
Description: The system was developed for scheduling appointments providing medical care, and running reports through the registration module. Once the patient’s registration information is entered it’s available throughout the network for scheduling an appointment, sending a letter, reviewing medical records, or running a report. Tested all the application functionalities and validated reports for the Patient and Inventory Modules.
Responsibilities:
- Developed test plans, test cases for Functional, GUI and Regression testing using Test Director and Win Runner.
- Conducted regression testing and analyze results for new releases using Win Runner.
- Responsible for designing and developing Test Plans, Test Schedules, Test Scripts and Test Cases for all modules after analyzing the Business Requirements, System Requirements, Detailed Design & High Level Design documents and breaking them down into test scenarios.
- Performed Data-Driven testing, built-in functions using Win Runner and QTP and also Performed Load/Performance and Stress test using Load Runner.
- Involved in the peer to peer review meetings and walk through’s to better understand the application and Actively Participated in Weekly Meetings and presentations.
- Reviewed business requirements for the complete changes and obtain other solutions.
- Executed manual and automated test cases and verified results with expected results.
- Involved in performing Black box Testing and analyzed system requirements.
- Performed database testing by passing SQL Queries to retrieve the data.
Environment: Win Runner, Test Director, QTP, Load Runner, Quality Center, Oracle, SQL, Windows, and UNIX.
Confidential,Santa Cruz, CA (Jul ’03 – Dec ’04)
Project: Loan Registration System.
Position: Software QA Analyst.
Description: This project acts as a nominee in the county land records for the lender and servicer. Any loan registered on this system is inoculated against the future assignments because it remains as the nominal mortgagee no matter how many times servicing is traded.
The major modules I worked on were Loan Registration System and Reversals. Loan Registration System is the process of entering the loan information into the Santa Cruz Mortgage system. Each loan that is registered must have a MIN (Mortgage Identification Number) and is generated from the loan origination system. Reversal is the process used when a loan has been registered or deactivated in error.
Responsibilities:
- Created and executed Test Plans, Test Cases, Test Scenarios and Test Scripts.
- Involved in the Interface / Integration testing with external systems.
- Performed operations on the front end and back end to check all the tables involved are updated correctly as per the specifications.
- Reviewed business requirements and user’s manual for the complete changes and obtain other solutions and also Implemented new software changes for new requirements and evaluated them.
- Designed the test cases to satisfy all the functions of the application.
- Developed TSL scripts for web-based Loan Registration application using Win Runner.
- Performed Module Testing, Integration Testing, System Testing and Regression Testing.
- Used Test Director for Defect tracking purpose.
- Performed Load and Performance testing by using Load Runner.
Environment: Win Runner, QTP, Test Director, Load Runner, UNIX, Windows, Oracle.
Confidential,Milpitas, CA (May ’02 – Jun ’03)
Project: Yield Management
Description: The application was developed for Semiconductor manufacturers for yield management solutions. The applications best-of-breed inspection and diagnostic tools – combined with industry-leading process control expertise and best-practice. The company partnered with the customers to develop solutions tailored to their objectives which resulted in consistently reliable, high-performance products and bottom-line, higher profitability and ROI.
Responsibilities:
- Created Test Plans, Test Cases and Converted high-level test requirements into reliable, repeatable, and maintainable test cases.
- Generating scripts that handle error condition and perform GUI interface verification.
- Developed Functional, Regression testing of the application using Win Runner.
- Defects were tracked using Test Director to analyze the variation between the expected and actual results.
- Reviewed business requirements for the complete changes and obtain other solutions.
- Responsible for the creation of the TSL scripts for the automation testing using Win Runner and executing the scripts for the regression testing.
- Installed and setup load test environment from scratch Controller, Load Generator, Agents and configured different Load Runner tools.
Environment: Win Runner, Test Director, Oracle, SQL, UNIX, and Windows NT/2000/XP.
Confidential,San Francisco, CA (Aug ’01 – Apr ’02)
Project: Hospital Data Handling
Position: Software QA Tester.
Description: This project covers all functional areas of a Health Care Center. This Project was aimed to computerize all the paper work done by the nurses and other staff in the hospital environment. It deals with different modules with different functionality. The major modules that I was responsible are the Patient and Inventory Modules.
Responsibilities:
- Developed and tested the application using test plans and test cases and created different test scenarios to test the system functionality.
- Performed incident tracking and reporting through Test Director and Used Test Director for storing requirements, test cases, and defects.
- Modified test scripts as per requirements and Performed functional testing and regression testing.
- Delivered excellent Presentations and documented all the defects and the test cases for future reference.
- Worked closely with project lead to help ensure project goals are met.
Environment: Manual Testing, Test Director, UNIX and Oracle.