Summary:

• Senior QA Lead Analyst with over 9 years of overall QA experience.
• Experience as a Project Leader and Software Engineer.
• Experienced in all phases of Systems Development Life Cycle (SDLC).
• Experience in designing, developing, and testing on legacy, web based and client-server applications.
• Extensive experience in reviewing and understanding business requirements, designing test plans, test scenarios, test cases, generating and maintaining test scripts.
• Experience in tracking defects using defect tracking tools like Quality Center and interacting with the development team members in fixing the defects.
• Strong understanding of the software development life cycle (SDLC) and methodologies like Agile/Scrum and waterfall methodology.
• Experience in functional, system, security, browser compatibility testing, user acceptance testing (UAT), regression and end to end testing.
• Experience with database design.
• Experience with SQL commands for data retrieval and updating used for backend testing and within programs (i.e. proC, PL/SQL).
• Experience conducting sessions with business analysts, end users, and developers (onshore and offshore) to define requirements.
• Ability to interact with business users, developers, consultants and management in a high-pressure critical support environment with professionalism.
• A team player and able to work independently.

TECHNICAL SKILLS:

• Testing Tools: Win Runner, Quick Test Pro, Test Director and Quality Center
• Methodologies: Agile methodology and Waterfall methodology
• Operating Systems: Windows 95/98/NT/2000/XP, Unix, Sun Workstations, HP, IBM 30xx series
• Databases: MS SQL Server, MS Access, Oracle, DB2, IMS
• Languages: C, SQL, PL-SQL, Cobol, proC, Html
• Software: MS Office, Snag IT, SharePoint
• Others: CICS, JCL, SPF/TSO, Shell, Sablime

Recent Classes
Managing IT Projects, Test Management, Testing Techniques for Tracing and Validating Requirements, How to Gather and Document User Requirements, and QTP.

EXPERIENCE:

Confidential, Convent Station, NJ
Senior QA Analyst 2006 - Present

Responsible for QA testing and coordinating UAT testing of client service applications which include online (internal/external) and batch Banking systems.

• Involved in reviewing business requirement and design specifications for complex changes for completeness and test coverage.
• Develop Test Plans specifying testing overview, testing approach, testing strategy, roles and responsibilities and testing scope using Quality Center (QC 10.0) and QTP 10.0.
• Develop test scenarios based on user experiences, reviewed and provided feedback on test cases developed by peers and held test case walkthroughs.
• Coordinated with product, development and vendor teams during test execution for defects resolution by providing the test results and test status.
• Lead testing phase and business users in the test execution efforts during User Acceptance testing. Also coordinate the availability of the test environment & data with the appropriate parties.
• Conducted test-phase summary meetings with the business users and developers to move code from UAT to Production environment.
• Provided QA testing status to senior management.
• Responsible in preparing testing documentation as per Government Banking Regulatory compliance and involved in the Change Control process (CCR).

Confidential, Edison, NJ
Development/Testing 2004

• Developed GUI and Web applications using VB, VB.net, XML, SOAP, ASP.net, web services, C# and accessing MS Sql server databases using ADO.net to create dynamic Web pages.
• Developed test plans, test cases, and wrote defects using Testdirector.
• Wrote automated scripts using Winrunner to test GUI and Web applications.

Confidential, Piscataway, NJ
Software Engineer 2000 to 2003

Performed analysis and programming work on a Provisioning Trouble Analysis system.

• Used C, Oracle, Unix, proC, Javascript, and Html to access back-end databases creating dynamic sql in the programs to give the users on-line reports via the web.
• The project adhered to CMM level 5 for software quality for all phases of the project.
• Responsible for monitoring the completion of unit test cases.
• Also responsible for making sure the proper percentages of MRs were fixed to meet CMM level 5 standards.
• Performed Quality Assurance testing by writing test cases.
• Executed test cases for new features and regression tests for batch and online systems.

Confidential, Piscataway, NJ
Client/Server Development/Tester 1994 to 2000

• A Developer/Project Leader on an Order Tracking (EOT) Client/Server system using C, Oracle, Tuxedo, proC, PL/SQL, and Unix.
• Division Webmaster using Html, CGI, Frontpage, Image Composer, and Web server administration.
• Designed and maintained a web site for the organization. This web site enabled the organization to do their jobs faster and more efficiently.
• System tester for an Ordering system called Zenith which used a GUI front end, C, C++, and Oracle.
• Wrote test plans, test cases, and executed tests for each release.
• Wrote sql commands to create data to be used for testing scenarios to test call center scripts.
• Interfaced with the development and requirements groups in order to complete the testing with quality and on time.
• For each release tested new functionality and did regression testing on existing features.
• Wrote and monitored MR (maintenance requests) for any problems found.
• Wrote automated test scripts using QA Partner.

Confidential, Piscataway, NJ
Project Manager/Project Leader 1990 to 1994

Commission Offering Payment Administration (COPA) – was a major “enterprise project” with 3 billion dollars in annual revenues in a 6 billion risk market, 60 million in monthly payments to major business partners. All the marketing and sales decisions were made on usage.

• In charge of an application Technical Support Group. Responsibilities include setting up a development environment and evaluating software for a Personal Computer platform. The selection of the PC development software enabled the organization to develop code faster with better quality.
• In charge of a performance team which evaluated and made suggestions to make programs run more efficiently. This saved the company money by allowing the batch cycle to run in a shorter time frame.
• In charge of a new development group with 6 to 8 programmers using CICS & DB2. Responsibilities included interviewing, time estimates, assigning work, and reviewing work for 50+ on-line and batch programs.
• Additional responsibilities included leading the DB2 design team in order that the batch and online processes would get optimal response times.
• Coordinated all the development and maintenance activities across all the various cross-functional corporate teams and interfaced with major business partners.

Confidential, Somerset, NJ
Inventory Visibility Information Systems (IVIS) 1988 to 1990

This application was a part of the Material Management system which was used to give management on-line visibility into the inventory.

• In charge of 4 developers doing design and coding on a new system using Cobol, DB2, and CICS.

EDUCATION:
Bachelor of Science in Management Science
Associate of Science in Computer Science

Certificates:
Associates Certificate in Business Analysis.