PROFESSIONAL SUMMARY

• Certified Scrum Master with Six years of experience in Information Technology specialized in Software Quality Assurance.
• Experience in Manual, Automated Functional and Automated Performance testing using Load Runner.
• Experience in Preparing Test Plans, Test Scenarios, Test Conditions, Test Cases etc
• Expertise in HP/Mercury tools QTP, Quality Center and Load Runner.
• Experience in Data warehouse, Business Intelligence ETL, Reporting & Data Analytics.
• Experience working with various Software Development Methodologies like Agile Software Development, SDLC, Iterative Development, CMMi and Extreme Programming.
• Experience with Application Programming Interfaces (API) Testing.
• Experience in using different configuration management tools.
• Monitored test results along with documenting and tracking issues during the execution of unit, system integration and user acceptance test plans.
• Experience with agile scrum software development processes.
• Worked with data import / export and integration with legacy systems. Modified and designed batch jobs to import / export data between Data Warehousing database and legacy systems. Experience in data warehousing tool ‘Informatica’.
• Extensive experience in analyzing Software Requirement Specifications, Designing Test Cases and executing them.
• Experience in Preparation of Test Matrix and Identifying the Test data.
• Expertise in Database Testing with strong SQL skills and good RDBMS knowledge
• Developed Quality Management Plan and Test Management Plan and performed a lead role in the execution of these.
• Experience with several source control systems, including VSS, CVS and Clear Case.
• Experience using SQL, PL/SQL, DATAWAREHOUSE, TOAD and IBM Mainframes.
• Ability to work independently and a quick learner.
• Experience in Effort Estimation, Resource Planning, Test Plan creation and Test Reporting
• Architect and design test automation frameworks in collaboration with the testing team and development teams.
• Effective combination of Logical, Analytical, Communication, Interpersonal and Documentation skills.
• Ability in maintaining good human relations which help in working effectively in a team. Self-motivated with goal-oriented approach

TECHNICAL SKILLS

Win Runner, QTP, Load Runner, Selenium and Test Partner

Defect Tracking Tools

Rational ClearQuest7.0, TestDirector, PVCS Tracker, QC, CVS

CM Tools

Rational ClearCase7.1 , Subversion, GIT, PVCS Version Manager

Data Warehouse Tools

Informatica, Business Objects

Web Technologies

HTML,HTTPS, HTTP

WORK EXPERIENCE:

Confidential, Nashville, TN 08/10-Present
Senior Test Lead

• Worked as a liaison between technical staffs and stake holders and prepared Business rules and requirement specification documents.
• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Facilitated meeting with the stake holders and communicated between various technical and non-technical groups.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Involved as part of automation team using QTP, developed test scripts.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support-Release to QA, involved in environment setup, test the release process.
• Identified performance requirements and conducted performance testing during every build.
• Installation and Configuration Testing.
• Managing an offshore team of 4 and tasking them on a daily basis.

Confidential, Atlanta, GA 
Test Architect, BusinessAnalyst 01/10 – 07/10

• Worked as a liaison between technical staffs and stake holders and prepared Business rules and requirement specification documents.
• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Facilitated meeting with the stake holders and communicated between various technical and non-technical groups.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Involved as part of automation team using QTP, developed test scripts.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support-Release to QA, involved in environment setup, test the release process.
• Involved in Backend Database testing in Oracle using SQL.
• Defects were tracked, reviewed, analyzed and compared using Jira.
• Installation and Configuration Testing

Confidential, Boston Oct 08 to Dec09
QA Lead\\Business Analyst

Responsibilities:

• Studied the EDI, HIPPA 270, 271, 276 & 277 transactions where 270 is the Health care eligibility inquiry, 271 is the Health Care eligibility response, 276 is the claim status request and 277 is the claim status response and HL7 Messages.
• Gathered System Usage Information and Business Requirements and prepared Scenarios and Test cases.
• Facilitated meeting with the stake holders and communicated between various technical and non-technical groups.
• Involved in Pre-sit test testing and helped the development team to resolve issues by giving various inputs.
• Followed agile scrum software development (PAD) processes.
• Designed new requirements after identifying flaws in the existing in the role of BA.
• Gathered the expected user load information and performed Capacity Planning.
• Prepared System Test Plan, Acceptance Test Plan, strategy and Test scripts and conducted the System test and UAT, Production testing.
• Involved in test case development and execution for small and large projects during a release cycle leveraging the Scrum methodology
• Developed Quality Management Plan and a Test Management Plan and performing in a lead role in the execution of those plans, also conducted Quality audits regularly.
• Involved in Scheduling and tracking application changes and releases.
• Performed Sanity Testing of the modules to ensure application stability to prepare scripts for load testing.
• Worked closely with DBAs and System Administrators to resolve performance bottlenecks in Database Server, Web Server and Application Server.
• Managed software and configuration changes on Test and Production environments.
• Using TOAD fired SQL queries to check the data integrity on MS SQL database.
• Involved and responsible for creating weekly status reports regarding the progress of testing process.
• Analyzed the root cause of production problems and developed methods for improvement.

Confidential, AZ Jan 08 to Sept 08
QA Lead\\BA

Roles and Responsibilities:

• Prepared Requirement specification after referring the technical documents
• Gathered and analyzed the requirements to design the overall strategy of the testing efforts.
• Prepared Test Scenarios, Test conditions and Test cases for Pre-SIT, SIT and UAT and uploaded them to QC.
• Supported TCoE with defining test strategy and conditions.
• Involved in Scheduling and tracking application changes and releases.
• Mentored functional testers and training the embedded, integrated, test team to effectively employ Selenium.
• Developed an automated test harness for a large distributed system.
• Exposure to Test Automation Framework design and execution for Siebel or other CRM test suite.
• Planned and coordinated the migration process from System/36 to AS/400 along with user and programmer training. Responsible for system administration, performance tuning, and developing programming standards.
• Responsible for testing an in house web app used by Microsoft, using Visual Studio Test Edition.
• Monitored the application, database and web servers, while test was under run to measure and analyze performance of the systems.
• With good analytical and problem solving skills worked with the team during the critical situations and took appropriate decisions.
• Involved in Change management and managed software and configuration changes on Test and Production environments.

Confidential, Bournemouth, UK March 07 to Dec 07
Quality Assurance Testing Lead/ Business Analyst

• Reviewed and enhanced the existing Test Automation Framework.
• Reviewed the Business requirements and played the role of Business Analyst and Prepared Test Scenarios, Test Conditions and Test scripts.
• Prepared Test Plans, Test conditions and Test Scripts for SIT and UAT.
• Supported the TCoE by preparing Test scenarios and test conditions.
• Involved in interacting with the project stake holders and high end users and communicated to them effectively in a timely manner.
• Experience in monitoring test results using QC and tracking issues during the execution of unit, system integration and user acceptance test plans.
• Conducted Business Objects Testing.
• Performed the Regression Testing by executing the Automated Test Suites for various Agencies and reported the Test Results.
• Constructed complex SQL queries required to extract the Test Data and Executed a Parameterized SQL query in QTP
• Conducted System and Regression Testing using Test Partner & Logged/Documented Test Results.
• Developed Quality Management Plan and a Test Management Plan and performing in a lead role in the execution of those plans, also conducted Quality audits regularly and followed CMMI.
• Documented the processes and best practices.
• Analyzed the root cause of production problems and developed methods for improvement.
• Managed the trading systems issues with customers and vendors.

Confidential Dec 06 to Feb 07
Business Analyst/ QA Lead

• Analyzed Business requirements and Functionalities of the application by referring to existing ASP Sites and documents.
• Created new requirements after identifying flaws in the existing ones and worked as a BA for the entire project duration.
• Reviewed Requirement Specifications Document, Security Requirements Document and Use Case Document and documented Gaps in Requirements.
• Created Scenarios, Test Conditions, Test plans and Test Cases.
• Prepared the Requirements Traceability Matrix (RTM) to ensure the completeness of Test Cases.
• Prepared the Test Data for Negative as well as Positive Testing and conducted Automation Feasibility Analysis.
• Maintained and enhanced a suite of automated regression tests for parallel builds, utilizing Silk.
• Conducted implementation and integration of application software and hardware configuration changes.
• Performed White Box Tests of the code written, branches, paths, statements and internal logic of the code.
• Tested the Admin area of the application, logged defects into Rational ClearQuest and generated bug reports
• Participated in the early phases of projects to ensure that inputs into testing process can be translated into a test plan and test cases.
• Performed Database Testing on the data residing in MS SQL Server and Oracle databases.
• Developed an automated test harness for a large distributed system.
• Documented the functionality of the Online Advisor and the working of the Production Rules, for which there is currently little documentation available.
• Knowledge about Object Repository in QTP and parameterized property values for objects and checkpoints in QTP.
• Used Java/J2EE technologies and web services in order to test the environment.
• Prepared JCL programs in order to facilitate with the IBM Mainframe/AS400 environment.
• Defined and Implemented Quality processes for this project and lead the project to reach CMMI level 5.

Confidential
QA Lead April 06 to Dec 06

• Analyzed Business requirements and Functionalities of the application
• Created Test Scenarios, Test plans and Test Cases using TestDirector.
• Developed Quality Management Plan and a Test Management Plan and performing in a lead role in the execution of those plans, also conducted Quality audits regularly.
• Experience in monitoring test results along with documenting and tracking issues during the execution of unit, system integration and user acceptance test plans.
• Performed Manual Testing of the application GUI with regard to layout and usability
• Automated the regression test suites and data-driven tests using WinRunner/QTP
• Performed database testing by querying in SQL
• Created reusable actions to enhance the maintainability of test scripts
• Performed Sanity Testingon new application builds prior to regression testing.
• Saved time by performing batch scripts overnight
• Logged defects and submitted change requests in TestDirector
• Performed End-to-End testing of the application
• Conducted Performance, Load and Stress Tests using LoadRunner
• Involved in developing QA Metrics and Test Reports
• Performed Documentation Review of the User Guide and proposed enhancements and corrections.
• Conducted implementation and integration of application software and hardware configuration changes.
• Prepared JCL programs in order to facilitate with the IBM Mainframe environment.
• Defined and Implemented Quality processes for this project and lead the project to reach CMMI level 5.
• Logged and Documented Test Results in Test Director
• Conducted Defect tracking and analysis.
• Used the Internal Tool such as Bug Tracking System to report bugs
• Mentored co-workers of the proper application of automated tests within a structured QA approach.