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Sr. Qa Analyst Resume

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San Francisco, CA

Experience Summary:

  • Over 6+ years of experience in Quality Assurance and implementing the QA methodologies, Analysis, Testing and Implementation of Client/server and Web based applications.
  • Strong automation experience using Mercury Interactive Tools -Win Runner, Load Runner, Test Director, Quality Center, Quick Test Professional (QTP).
  • Good understanding of SDLC, CMM, IEEE, CMMI methodology.
  • Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and manual testing.
  • Experienced in back-end testing using SQL queries and Shell scripting to ensure Data Integrity and validate business rules.
  • Experienced in functional, Integration, database and regression testing.
  • Extensively used Load Runner for Performance and Load Testing. The Average CPU usage, Response Time, and TPS were analyzed for each scenario.
  • Experience in Coordinating Functional, Regression, User Acceptance, Load, Performance, Stress, Black Box testing of Client-Server and Web-based applications.
  • Well versed in RUP, Agile and Waterfall methodology.
  • Have experience on environments like Windows and UNIX platforms.
  • Experienced in Bug Tracking System and Process.
  • Experienced in testing 3rd party products in integration to the Project life cycle.
  • Experienced in Database Applications of RDBMS in Oracle 8i/9i, SQL Server and DB2.
  • Strong Database (Oracle, SQL Server) testing skills using advanced SQL, PL/SQL.
  • Knowledge in Web Servers like Apache, Web Logic and Web Sphere Troubleshooting and resolving issues related to client/server and web applications.
  • Strong Leadership, analytical, interpersonal and communication skills.

Technical Skills:

Testing Tools: Mercury Test Director, Quality center, Win Runner, Quick test pro, Load Runner, Rational suite, Rational Robot, Clear Quest, Clear Case, test manager, Manual Tester, Requisite Pro and PVCS Version Control, RUP and TOAD.
Languages : C, C++, Visual Basic, PL/SQL, ASP, HTML, XML and Java
Operating Systems: Windows 95/98/2000/NT and Vista, MS DOS, Sun Solaris and HP UNIX, Putty
Scripting : VBScript, JavaScript, TSL, Perl, Shell Scripting.
Servers : IBM Web Sphere, BEA Web Logic, and Apache Tomcat.
Databases : Oracle 8i/9i, SQL Server, MS Access.

Education : Masters in Computer Applications.
PROFESSIONAL EXPERIENCE:

Client: Confidential, Dorchester, MA Aug’08 - till now
New Account Opening - (NAO)
Role: Sr. Functional Tester

Confidential, the parent company of Sovereign Bank, is a financial institution with principal markets in the Northeast United States. Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management, and insurance.
Confidential is on solid financial footing under all reporting standards. Sovereign Bank remains well capitalized by all regulatory measures, meaning the bank has a sufficient cushion. Sovereign Bank has undertaken a methodical process to reduce risk in recent months, including the liquidation of its entire portfolio of collateralized debt obligations (CDOs). Sovereign has successfully completed more than two dozen acquisitions since the late 1980s, with each acquisition accelerating Sovereign\'s earnings growth.

Responsibilities:

  • Involved in all stages of the Rational Unified Process (RUP) methodology
  • Analyzed user requirements, attended change request meetings to analyze the document changes.
  • Involved in creating and executing test scenarios based on User/ Functional requirements.
  • Performed Ad-Hoc testing, end-to-end testing, System testing, Regression testing and Functional testing.
  • Prepared test data for positive and negative test cases.
  • Develop, maintain and execute Test plans and Test cases for assigned areas.
  • Actively involved in test case preparation and evaluation through peer reviews and formal reviews.
  • High proficiency in Scheduling and Managing resources and activities in QA Teams and Triage Meetings.
  • Conducted Walkthroughs and Review meetings with Business Analysts & Development team.
  • Performed Smoke testing in different production and staging environments, prior to UAT Testing.
  • Automated the complex regression test scripts using Quick test Professional and ran them through Quality Center 9.2 for every build.
  • Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.
  • Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding control and conditional statements using VB script.
  • Developed test scripts by using HP Quality Center.
  • Responsible for Tracking Defects using Quality Center, Team Tracker and making sure that the defects are efficiently passed from one bucket to another.
  • Tested Web service APIs using SoapUI.
  • Used DB Visualizer to retrieve the data to create the business test cases. Used TOAD for executing various types of SQL Queries.
  • Maintained Traceability Matrix for latest test results information.
  • Generated Reports using Quality Center at the time of execution and releases.
  • Used Svn Control to view and upload the documents in order to keep track of each and every version.
  • Assisted in importing and exporting the Test Cases from Excel to Quality center.

Environment: Quick Test Professional 9.2, Quality Center 9.2, Team Tracker, Java, Bizz talk, JCA, Hyphenate, EJB (Session Beans), Vi Editor, web service APIs, Planet Press, Svn Control, DB2, Jira, DB Visualize, TOAD, Putty and Windows XP

Client: Confidential, San Francisco, CA Oct ’07 - July '08
Project: CEO Wires
Role: Sr. QA Analyst

CEO Wires offers wire transfer service at corporate level. This system allows the user to transfer the money through web. This system supports wire transfers ranging from money transfer between internal bank accounts to International transfers. This application supports Book Transfer, Domestic, Draw Down, International and International Request for Transfer. Book Transfers are inside the books between the different users. Domestic transfers are wire transfers between different banks within USA Draw Down are wire transfers to the Confidential. International is wire transfers outside the USA. International Request for transfers is wire transfers through SWIFT.

Responsibilities:

  • Involved in Scrums and Daily Sprints in the agile methodology.
  • Analyzed user requirements, attended change request meetings to analyze the Document changes.
  • Involved in creating and executing test scenarios based on User/ Functional requirements.
  • Generated test conditions using the test scenarios for functional, browser, system and integration testing
  • Prepared test data for positive and negative test cases.
  • Develop, maintain and execute Test plans and Test cases for assigned areas.
  • Actively involved in test case preparation and evaluation through peer reviews and formal reviews.
  • Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.
  • Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding control and conditional statements using VB script.
  • Responsible for Tracking Defects using Team Tracker and making sure that the defects are efficiently passed from one bucket to another.
  • Tested the application compatibility in all the versions of NETSCAPE & IE browsers
  • Planning, Developing and Executing automated test suit for Quick Test Pro and analyzing test results using Quality Center for executing APIs and Web Applications.
  • Experienced in testing applications on WinNT/2000/XP platforms with MS Visual studio as the IDE and testing applications on ISS web server.
  • Involved in testing web applications using Visual Basic.Net (VB.Net), ASP.Net using visual studio IDE.
  • Performed backend testing by writing SQL Queries.
  • Used UNIX extensively to transfer the files, update system data, run queries and compare files
  • Involved in integration testing, regression testing used N-Unit testing tool.
  • Analyzed the Gaps between Requirements and Use Cases and Prepared GAP Analysis document.
  • Used UNIX commands to retrieve and verify database information.
  • Used Microsoft Visio to create the diagrams.
  • Performed Regression and functional testing using Quick Test Professional.
  • Generated Reports using Quality Center at the time of execution and releases.
  • Used PVCS Version Control to view and upload the documents in order to keep track of each and every version.
  • Used Visual Source Safe (VSS) for Version Control.
  • Assisted in importing and exporting the Test Cases from Excel to Quality center.

Environment: Quick Test Professional 9.1, Quality Center 9.0, , Visual Studio 2008, VB.NET ,ASP.NET , MS Info Path 2007 , Team Tracker, QA Wizard Pro, oracle 11i, Servlets, Web Sphere Application Server , PVCS Version Control ,HTML, DHTML, Visual Source Safe , SQL Server 2000, Windows NT, UNIX,IE 5.x/6, Netscape.

Client: Confidential, Dallas, TX Oct '05 - Sep '07
Role: QA Analyst / Tester

Confidential offers a variety of products and services that range from Long distance calling services, phones and accessories to Internet service providers, high-speed access and wireless communication and many other services. The project was designed as an interface, billing modules between employees and customers. This has interconnectivity with different modules like Customer service and new connection.

Responsibilities:

  • Analyzed system test requirements, Functionality, developed Test Plans, Test cases, Prepared Test Data and managed them using Test director.
  • Involved in Preparing Test plan as per ISO 9000:2000 standard and Guidelines
  • Involved in all stages of the Rapid Application Development (RAD)
  • Methodology.
  • Analyzed and developed Business Requirements documentation, which identified the work area definition of the proposed application (developed on .NET Framework) from the user perspective.
  • Coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.
  • Wrote and updated test cases to identify problems occurred while accessing the Webpage and also responsible to enter and keep track of them.
  • Tested and validated the queries fired from the application.
  • Coordinated with different people in Project to keep track of all the bugs and updating the track of the bugs using Quality Center.
  • Played key role in performance analysis and tuning of the application under testing.
  • Extensively used Test case management tool Quality Center to manage and execute test scripts.
  • Involved in testing share point web applications including performance time for document uploading and document downloading using with share point web portal server.
  • Migrates old users database to Share Point content database.
  • Used GUI, Text, Database checkpoints and synchronization statements extensively to customize the Win Runner scripts. Parameterized the scripts and data and drove them to improve the flexibility of the tests
  • Involved in testing with InfoPath forms submission whether it is pulling the user credentials from the active directory.
  • Involved in testing breadcrumb navigation redirecting the URLs to different WebPages with in the web applications or different URLS to outside the web applications.
  • Devolved and executed SQL Queries fro backend testing.
  • Used Microsoft Visio to create the diagrams.
  • Used visual studio extensions for developing share point work flows on lists and Document libraries.
  • Performing Unit Testing, Integration Testing, Database Testing, Regression Testing, System Testing and User Acceptance Testing.
  • Performed backend testing by validating the transactions in the UNIX server.
  • Design of custom forms using InfoPath 2007 and responsible for publishing to MOSS 2007 Test Environment Forms Library.
  • Worked on the regression automated testing using Quick Test Pro.
  • Actively involved and assisted for planning and execution of load simulation testing using Load Runner for various Load varying Scenarios through controller for web-based and client server applications.

Environment: Quickest Pro 8.2, Quality Center 8.2, C++, VB.Net, ASP.NET, Share point Web Portal Server 2003, MS Info path 2007, HTML, XML, SQL Server, IIS, Visual Studio 2005, UNIX and Windows 2000/NT.

Confidential, HYDERABAD, INDIA Aug '02 - Aug\'04
Project: Citibank Online Investment Services
Role: QA Tester

Confidential Online Investment services are one of the services provided by Confidential, This is an automated web-based investment system provided through Online Banking. This service is the electronic banking platform, allow investors to make automated active investments into a wide variety of short-term investments.Confidential provides six products Time deposits, Commercial paper, Certificate of deposits, Mutual Funds and CRA. The system provides extensive reporting capabilities including customizable and downloadable reports online viewing and sorting features to give clients powerful information.

Responsibilities:

  • Design Test Cases for Integration Testing and System Testing, Retesting and Regression Testing.
  • Prepared test cases according to the Business specifications.
  • Execute the Test Cases and report the defects to ensure a bug free application by using Test Director.
  • Involved in writing packages, stored procedures, database triggers, and functions.
  • Created test cases, test plans and tracked the bugs using Test Director.
  • Performed independent verification and validation of the application.
  • Reports were generated using Crystal Reports to know the monthly, half yearly and yearly status of the customer.
  • Involved in development, testing and implementation phases of the project.
  • Involved in Unit, Integration, Business, Smoke, Usability, and System Testing by using Win Runner.
  • Prepared user manuals, user training and support.
  • Used Test Director for tracking defects and maintaining Test cases.
  • Interacted with the system operators to get their response at the time of User Acceptance Testing.
  • Worked extensively with Bugzilla for purpose of raising bugs.
  • Performed backend testing using with SQL.
  • Extensively used Test case management tool Quality Center to manage and execute test scripts.

Environment: Oracle, SQL Server, Crystal Reports, Java, Windows 2000/NT, EJB, Bugzilla, Servlets , JSP, Oracle8i, Web logic and Test Director

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