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Quality Assurance Engineer Resume

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Chicago, IL

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Sr. QA Engineer

Professional Profile

  • Over 9 years of Quality Assurance experience including functional, regression, and performance testing
  • Goal oriented individual with a strong passion for quality
  • Strong knowledge of relational databases and SQL
  • Strong knowledge of software development life cycle methodologies including Agile and Waterfall
  • Ability to perform multiple tasks simultaneously and work in a fast paced environment
  • Strong experience in testing desktop and web based applications on multiple browsers and operating systems

Focus

  • Leadership
  • Quality Assurance
  • Mobility Software
  • Off-Shore/Virtual team management
  • Cloud Computing

Skills
Operating Systems: Windows XP/Vista/7/Server 2003/Server 2008, DOS, UNIX, Red Hat Linux, Mac OS X, iOS
Database Systems: MS SQL Server 2000/2005/2008, MS Access 2002, Oracle 9i/10g/11g
Languages: C, C++, C#, Java, VB, ASP.NET 3.5, SQL, JavaScript, VBScript
Web Technologies: HTML, DHTML, XML, CSS
Automation Tools: WinRunner, QuickTest Professional, Selenium
Bug Tracking and Test Management Tools: Seapine TestTrack Pro, Atlassian JIRA, TechExcel DevTest Studio
Web/Application Servers: IIS, Apache Tomcat
LDAP : Active Directory, Novell eDirectory, Sun Java System Directory Server
Other Technologies : VMWare, Microsoft SharePoint 2007, Fiddler, MS Office 2003/2007/2010 (Outlook, Word, Excel, PowerPoint), MS Visio, MS Project, Adobe Acrobat, WordPerfect, Lotus Notes, LexisNexis

Experience

Lead Quality Assurance Engineer, Confidential, Chicago, IL
  • Identified and executed functional test cases for regression testing
  • Trained and mentored team members in product functionality and test management tools
  • Organized team meetings to ensure that testing deliverables meet quality standards and project deadlines
  • Detected crashes in software by performing stress testing and compatibility testing
  • Developed and executed test strategies, test plans, and test cases based on functional requirements
  • Made recommendations to developers to enhance software quality
  • Worked with development to fix application issues in a timely manner
  • Recommended process improvements within the organization to increase the efficiency of software development
  • Tested the iManage WorkSite Mobility product for the iPhone platform
  • Carried out extensive test of search and indexing algorithms

Mar 2009-Oct 2011
Quality Assurance Engineer, Confidential, Chicago, IL

  • Analyzed and provided input on requirements and design documents
  • Wrote SQL queries to perform backend testing
  • Created, analyzed, and reported test results to project management
  • Packaged software and uploaded for release on download site
  • Trained and managed off-shore software quality assurance team
  • Participated in design meetings for new products and current product enhancements
  • Worked extensively on testing of web based product with Microsoft SharePoint integration
  • Single handedly deployed Microsoft SharePoint based portal for collaboration
  • Assisted in defining taxonomy and governance for the SharePoint portal
  • Helped drive SharePoint adoption by putting in place a robust training program and delivering several training sessions
  • Setup and configured testing environments on multiple platforms for onshore and offshore team

Nov 2003-Mar 2009
Quality Assurance Engineer, Confidential,Chicago, IL

  • Reported, verified, and tracked defects in defect tracking system
  • Reviewed and provided input on documentation, including user manuals, administration guides, and release notes
  • Identified test cases and performed Smoke Test on applications prior to release
  • Wrote and executed test plans and cases for desktop and web based applications
  • Participated in defect meetings to review and fix defects in a timely manner
  • Tested desktop and web based applications for Section 508 Compliance

Dec 2001-Nov 2003
Training & Development
Windows Server 2008 active directory domain services: Technical overview of Windows Server 2008
Onsite classroom training delivered by Confidential
IIS7:IIS 7 features review
Onsite classroom training delivered by Confidential
Microsoft Exchange: Administering the Exchange Server 2007
Onsite classroom training delivered by Confidential
Microsoft SharePoint: Microsoft Office SharePoint Server 2007 & Enterprise Search
Onsite classroom training delivered by Confidential

Professional Qualifications

B.S., Computer Science.
SQE Certification, Mastering Test Design

Honors & Awards

Interwoven: Hot Shot Award
For outstanding contribution to a major product release of Interwoven WorkSite software
Interwoven: Winner defect finding contest
For finding the maximum number of defects for the release of Interwoven WorkSite 8.0 software
iManage: Winner defect verification contest
For verifying the maximum number of defects for desktop and web based software

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