Professional Summary:

• Over 7 years IT experience in Software Test Design, Test Planning and Test Implementation.
• Over 2 years experience in Automation Testing using QTP.
• Well versed with QA Methodologies and Software Development Life Cycle (SDLC).
• Good Experience in P&C Insurance and Banking Financial domains.
• Experience in designing Test Scenarios from Functional Specs using HP Quality Center, Changepoint.
• Proficiency in development, execution, and maintenance of Test plans, Test scripts and Test cases.
• Confers with hardware and software engineering personnel to resolve problems related to specifications and associated test plans/procedures.
• Highly experienced in planning the Test execution strategy.
• Involved in preparing Test Scripts and executing the test cases for System Testing, Functional Testing, Integration Testing and Regression Testing.
• Experience in IBM Mainframe COBOL, Querying DB2.
• Proficiency in handling VSAM files through FILE AID and running Jobs through JCL in TSO.
• Highly experienced in writing SQL Queries.
• Experience in database Testing using DB2 Studio and TOAD.
• Experience in XML Testing and database systems such as DB2, Oracle and SQL Server.
• Experience in working in Agile/Scrum methodology.
• Familiar with configuration management tools like VSS, Project Work Room.
• Expert in Manual and Automation Testing using Automation Testing Tools like QTP, Test Director, IBM Clear Quest and Quality Center.
• Highly experienced in analyzing the Functional Specification Document (FSD) and preparing the Test Plan and Estimations based on the requirements.
• Knowledge in Performance Testing Tools like Load Runner.
• Experience in coordinating with Project Manager/Client for issue resolutions.
• Effective defect reporting and tracking using tools like Quality Center, Test director, Clear Quest and Changepoint.
• Good understanding in programming languages like Java and C++.
• Experience in Testing Mainframe, Java and .Net based Web Applications.
• Mentored team members on business knowledge, product education, standard/best practices and time management.
• Implementing Standard templates for typical tasks based on the Client needs.
• Excellent analytical and interpersonal communication skills.
• Quick learner and excellent team player, ability to work independently in a time sensitive environment.

Education

• B.Tech Degree in Electronics and Communication Engineering

Certifications and Achievements

• ISTQB – Certified Tester
• Recognized as ‘Star Performer’ in Confidential.

Technical Skills:

• Testing Tools: Quick Test Professional (QTP) 9.2/9.0/8.2/8.0, VisionPlus
• Management Tools: Quality Center 10,9.2, Test Director8.0/7.5/7.2/6.5/6.0
• Performance Tools: Load Runner 9.1/7.8/7.02
• Databases: DB2, SQL Sever 2000/2003, Oracle
• Operating System: Microsoft Windows 98/ 2000/ XP, AIX, IBM Mainframes
• Environment: Client/Server, CICS, Web Application
• Scripting Lang’s: VB Script
• Languages: C, C++, Java, and COBOL
• Other: Changepoint, Nautilus, Facets, JCL

Projects Summary:

Client: Confidential
Location: Minneapolis,MN
Date: Apr 2011 – Present
Role: QA Tester

Confidential Internet Banking is a free, secure and easy way to manage money from anywhere. This project deals with introducing new features into the Internet Banking website. It involves testing different modules of Internet banking such as Login, Accounts Management, Onlline Statements, Transfer Funds, Account Alerts, Bill Pay, Cash Advances for different Releases.

Responsibilties:

• Understanding the High level Requirements and Use Case documents.
• Resolving queries in understanding the functionality with Business Analyst.
• Developing the High Level Test Scenarios based on the business requirements.
• Involved in Testing different modules of the Online Banking Web application like Account Dashboard, Customer dashboard, Bill Pay, Person to Person Transfer, Western Union transfer, Global Navigation, Rewards etc.
• Authoring Test cases for different modules based on the use cases and wireframes for Release 3 and 3.5 in QC.
• Participating in the Team meetings to check/update progress on the project.
• Conducting Knowledge Sharing sessions with other team members in understanding the
• functionality.
• Preparing the Regression test suite and Smoke Test Suite based on the previous releases.
• Involved in peer reviews of Test Cases written in QC.
• Performing data mining using SQL Queries in Mainframe system (backend) for the preparation of Front end Test Data.
• Involved in performing Smoke Testing after every new build and ensuring the Application is stable.
• Executing the Test cases on Quality Center 10.0 in QA and UAT environments in different Web Browsers.
• Logging the defects with clear and concise description and reproduction steps in IBM Rational Clear Quest.
• Participating in defect meetings to track the progress of the defects with the development team.
• Testing new functionality (PCR’s) and Retesting Defects that are delivered in each new build based on the Release Notes.
• Involved in testing the application in different Operating Systems like Windows XP, 7, Vista in different Web browsers like IE 7.0, IE 8, Firefox 4.0 and Google Chrome.
• Updating the Test Case status in Quality center on regular basis.
• Analyze and Review discrepancies resulting from executed tests.
• Performing extensive System, Function and Regression testing.
• Monitoring defects so that they progress in a timely manner and adhere to the defect tracking process/Standards.
• Refactoring test cases to cover changed system behavior.

Environment: Windows XP, Windows Vista, Windows 7, Quality Center 10.0, IBM Rational Clear Quest, Java/J2EE, Oracle, IE 8, Firefox, GChrome, Mainframe DB2.

Client: Confidential
Location: Wilmington, DE
Date: Apr 2009 - Mar 2011
Role: QA Analyst
Confidential is an Insurance company deals with Auto, Property and Casualty Insurances. This application is a Java based web application with MainFrames interface, developed to streamline the daily transactions of the company. This project involves mainly testing of Sales, Policy management, Billing and Underwriting applications. Testing of these systems involve both Manual Testing and Automated Testing using QTP(9.2).

Responsibilities:

• Working with Business Users and Developers to create complete test plan accordingly to the high level project schedule.
• Providing manager with detailed estimations of the work effort involved in the project.
• Involved in testing the new functionalities based on Test cases and coordinated with development team in fixing the issues.
• Resolving the queries in Query log by discussing the queries with the business analysts.
• Ensuring that all the test cases are updated in the Quality Center along with master Test Plan.
• Developing the Test scripts for new functionalities as part of the automation testing.
• Involved in creating and executing test cases for the Mainframe environment.
• Preparing the test data for front end application and validating the test results in backend using DB2 queries.
• Created Re-usable and efficient actions and Automated Functional scripts using QTP.
• Optimizing QTP scripts for Regression testing of the application with various data sources and data types.
• Running the Test Scripts in QTP and preparing the Test Results document.
• Developed SQL queries to simulate report output as validation scripts on the database level; utilized TOAD for data manipulations.
• Tracking, reviewing, analyzing and comparing the defects using Quality Center.
• Testing critical bug fixes and coordinating with developers in release of bug fixes to production environment within tight timeline.
• Analyzing the test execution report and preparing the Test summary Report/QA Sign off Form.
• Testing applications both in QA and Production environments.
• Creating documents detailing the process for each test script and the scenarios that each script performs.
• Developing Requirements Traceability Matrix (RTM) to track requirements during the QA Testing phase.
• Employed new testing processes like Coverages Automation, Claims Integration testing.
• Responsible for processes like Query Log, Defect Log, Work Allocation Sheets, Daily Status Reports.
• Conducted 2 week advanced level trainings for Policy applications for additional team ramp-ups.

Environment: Windows XP, QTP 9.2, Quality Center, Java, IBM Mainframes, VB Script, SQL Server, Query Analyzer

Client: Confidential

Date: Jun 2007 - Feb 2009
Role: QA Lead
Confidential is a credit cards processing organization. Confidential Credit processing services has VISION PLUS license for providing card processing services to clients such as Banks, Credit Unions and other financial services entities as well as for retailers in North America (USA, Canada and Mexico). Confidential delivers technology, systems, and services to help Client business and manage profit from information.In order to facilitate Client business, changes are incorporated in the system to meet the changing requirements of the client business.

Responsibilities:

• Impart trainings to new team members in understanding the functionalities of CMS, FAS, CTA, LTS, MBS, CDM, ASM modules.
• Organizing project status meetings with the team and ensuring the project is delivered within the stipulated time.
• Solved queries and issues of team members regarding understanding of the functionalities.
• Preparing the Estimation, Traceability matrix, Test Strategy and Test Plan documents.
• Analyzing the requirements and coming up with high level Test Scenarios within the defined scope.
• Working on multiple tasks at a time such as XML Testing, Interest processing, Payment processing, loyalty cash rewards, Yearend statement generation, Transaction authorization etc.
• Authoring the Test cases from high level Test Scenarios.
• Implementing Data Staging for Test Data preparation as per the prerequisites in VisionPlus Application.
• Understanding the Credit Card underwriting rules and functionalities for different clients such as banks, retailers etc.
• Resolving the queries in Query log by discussing the queries with the business analysts.
• Preparing Run Plan for Base Regression testing in 8 different regions for every Compliance release.
• Setting up the Test data like account setup, transaction posting etc. in all the regions based on the pre requisites of the test cases.
• Setting up the batches based on the test case execution requirement.
• Reviewing Test cases to ensure the coverage of base functionality in all the modules for Compliance Testing.
• Preparing the Test Execution plan based on the complexity of the test cases and the number of batches required in mainframe.
• Handling the VSAM files input data through FILE AID to validate the output data in files by running the jobs through JCL.
• Executing the Test cases and preparing the Test Results documents for System Testing and Regression Testing.
• Reporting defects in Changepoint/Facets and following up with the development team in resolving the defects.
• Retesting the defects and ensuring the defects are fixed.
• Analyzing the Test execution report and preparing the Test summary Report/QA Sign off Form.
• Reviewing the Test cases and Test Results documents prepared by the Team members.
• Ensuring everyone in the team follows QA processes and organization standards.

Environment: Windows XP, VisionPlus, IBM Mainframes, CICS, Changepoint, Facets, Nautilus, FileAid, TSO, MS VISIO and JCLs.

Client: Confidential 
Project: CIT Debt Protection

Date: Dec 2005 – May 2007
Role: QA Lead
The preferred TPA for Debt Protection uses what is called a “loop file” to perform most functions related to Debt Protection. This file is transmitted daily between the TPA’s Debt Protection system and Confidential system to incorporate billing activity on Confidential. 
Confidential will provide both regression and black box testing both at the regression and functional level. System testing includes four phases of testing i.e. Initiation, Test Planning and Design, Test Execution, Test Closure.

Responsibilities:

• Understanding the functionality based on Functional Specification documents and preparing the document of Understanding.
• Imparting KT sessions to the team members on the functionality and finding out the testable items.
• Organized the project meetings to meet the deadlines and make the project successful whenever it is necessary.
• Developing High Level Test Scenarios based on the Functional Specifications.
• Allocating the work to the resources based on their experience.
• Resolving queries of the team members on the functionality.
• Authoring Test cases for different functionalities and ensuring all the scenarios are covered based on the Requirement Traceability Matrix.
• Reviewing test cases prepared by other team members.
• Preparing Query Log and ensuring all the queries are resolved before the test case document is freeze.
• Setting up the Test data based on the pre requisites of the test cases.
• Executing the Test cases and documenting the Test Results.
• Reporting Defects in Facets and resolving the defects by communicating with development team.
• Ensuring everyone in the team follows QA processes.
• Status reporting to the PM and Onsite Coordinator.
• Preparing the Sign off Document once the Test Results are reviewed thoroughly and getting approved with the Client.

Environment: Windows XP, VisionPlus, IBM Mainframes, CICS, Changepoint, Facets, Nautilus, FileAid, TSO, MS VISIO, and JCLs.

Client: Confidential
Project: Customer Relationship Management

Date: May 2005 – Nov 2005
Role: Test Engineer
This is a Web-enabled System for Managing Sales and Customer service teams. This System uses for an Org. to manage Sales, Marketing and Service info. Executives and managers can View Sales Activities and Reports at a glance. Sales people can access and Service personals can easily track Customer Requests at any time. It is useful to get information at a glance. The Standard Features are Contacts, Accounts, Leads, Activities & Tasks, Search, Charts; Data import & export, reporting.

Responsibilities:

• Understanding of Functional Specifications, Identifying testable Items.
• Delivering Document of Understanding
• Preparing Test Scripts.
• Test Data Preparation and Data Staging.
• Execution of the Test Cases.
• Tracking the Query Log and Issue Log.
• Defect Reporting using Test Director 7.2
• Developing Test Scripts using QTP for Automation Testing.
• Used Visual Source Safe for Configuration Management.

Environment: Windows XP, QTP 8.0, Test Director, ASP.Net, SQL Server, SQL Query Analyzer.