OBJECTIVE

9 years of experience in software Testing, Quality Assurance and Development of various business applications. Offer extensive hands-on QA experience in performing Test Design, Test Development and Test Execution of integration test plans using Manual tests, white-box (logic driven), black-box (requirements driven), load testing, regression testing and automated testing.

• Hands-On Experience in Software development life cycle (SDLC) that involved system, Integration testing manually and Regression testing with automated testing tools such as Win Runner and Mercury Test Director in the Client server based application on both Windows and UNIX environments.
• Hands-On Experience in testing both Client-Server applications and Web applications using Load Runner. Well versed in all stages of Testing, QA Cycles and Y2K testing. Proficient in systems testing that involved gathering requirements from users for test scenarios, writing test plans, bug tracking/analysis and reporting, also maintained source code control using Clear case.
• Hands-On Experience in implementation of Load test and database test using SQL. Also involved in System testing, Business function testing, Configuration testing.
• Developed several shell scripts in UNIX and scheduled the jobs using UNIX CRON utility.
• Experienced in Testing Life Cycle (TLC) - phases includes Risk Analysis, Planning Process, Test Design, Performing Test, Defect Tracking and Management, Quantitative Measurement, Test Reporting
• Knowledge of Software Management Systems-Clear case, MS Source Safe, PVCS Version Manager (PC), MS Project 98, Interdev etc. Excellent analytical, problem solving, communication and service oriented skills.
• Skilled in testing optimized and well-organized code adhering to corporate standards and project schedules.

Operating System : Windows 95/98/NT/2000/XP, UNIX, Sun Solaris, MS-DOS
Hardware : IBM PC, Sun, HP.
Languages : C, C++, Java,.Net, CORBA, EJB, XML, SQL, and PL/SQL
GUI : Developer 2000, Visual Basic, Crystal Reports 
Databases : ORACLE 7.x, 8.0,8i,MS Access 95, Microsoft Excel, Microsoft 
word, SQL Server, DB2 
Test Tools : WinRunner 6.0/7.5,Quality Center, Test Director7.6, Rational Tools, SQA Suite 6.x (SQA Robot), Clear Quest Clear Case, DDTS, PVCS, HARVEST
Browsers : Netscape Navigator, Internet Explorer 
Tracking Tools : PVCS Tracker,Rational Clearquest, DDTS, HARVEST, SQA Manager, TestDirector.

Masters In Business Administration (M.B.A)

Sweep Agent Accounts (SAA) Sep 06 to Jul 09
Confidential. Grand Rapids, MI 
QA Analyst
Confidential is the leading specialty Insurance Company provides clients with a large product base of Motor Home, Motor Cycle, Mobile Home, Travel Trailer, Specialty Dwelling, Off-Road Vehicle, Snow mobile, Family Boaters, Personal Water craft, Collectible Auto policies to choose from according to their needs. COGEN, FOCUS and STAR are an applications used to capture client data to issue policies (New Business and Estimate) and carry out various transactions on those policies like Endorsement, Renewal policy, Re-write the policy, Cancel, making payments, and update client information.

Sweep Agent Accounts (SAA) Project is the process where an agent collects a customer’s payment, deposits that payment into their agent bank account, applies the money to the policy, and authorizes Confidential to electronically “sweep” the funds from the agent bank account.

RV Project is conversion of old Legacy system to NSI (Mainframe) and STAR (Web) for creating Policy procedures for Motor Home and Travel Trailer.

Responsibilities

• I was involved in preparing test Matrix, Verification & validation of system requirements, PSD (Preliminary Systems Design), preparing Functional Specifications and discussing them with SME (Subject Mater Expert).
• Reviewed the Preliminary Systems Design document with the business and development team to understand the functionality of the application.
• Created test data for execution of test cases for Automated and manual testing.
• Executed automation test cases using work soft Certify.
• Executed the test cycles on different releases and validated the actual results against the expected results.
• Performed various types of testing such as:
• Functional, Integration, System, Regression, Load, Stress, Performance, and User Acceptance testing.
• Debug the Test Cycles, verified the test results and reporting the defects in Clear quest.
• Documented bugs, questionable functions, errors and inconsistencies in application functions.
• Track the test results for business, categorizing issues and creating defect report.

Environment: COGEN, FOCUS, STAR, OS/390, COBOL II, JCL, VSAM, TSO/ ISPF, DB2, CICS, SQL Server, Java, XML, UNIX, Web Sphere, Certify, Test Director, Clear Quest, Lotus Notes and Windows XP, NT.

Optical Transport Switch Aug 05 to Aug 06
Confidential. Naperville IL 
QA Tester

Confidential is a Dense Wavelength Division Multiplexing (DWDM) system that is based on the ability of an optical fiber to carry multiple optical signals simultaneously without mutual interference. These multiplexed optical signals can be amplified or not during their transport depending on the span loss between the optical signals end points. When the light traverses the span and reaches its terminating point, each wavelength is separated to be dropped or passed through to another node. Each wavelength represents an optical channel carrying customer traffic within the fiber.

The Tellabs 7100 is a 32 channels (ITU grid spacing is 100 GHz - C-Band) system that continues to offer similar network element configurations, OLTs, OADMs, Compact OADMs and OLAs to form point-to-point, linear ADM, ring and mesh network topologies.

Responsibilities:

• Performed Administration, Maintenance, and Provisioning for DWDM, SONET/SDH networks. Provides independent verification and testing of the software and hardware for the Feature Products of the 7100 Optical Transport System, based on the system design documentation.
• Worked on the System Integration Test (SIT) team that is involved in test case preparation and execution on the software and hardware to detect problems (defects) early in the test cycle.
• Provide an in-house assessment, validating the 7100 product line against system requirements, finding possible defects for corrective action prior to the product release.
• Evaluated network compatibility of the 7100 Optical Transport System with in-house Tellabs equipment as well as equipment from other vendors.
• Performed network configurations and troubleshooting of modules, hubs, and servers
• Reviewed System Requirements Documents and the Technical Specification
• Written test plans, which detailed the testing scope, strategy, hi-level test requirements, and necessary resources
• Involved in writing Test Cases and running Test scripts in Test Director
• Testing the application according to business specifications.
• Reported the bugs, Email notifications to the developers using the Rational Clear quest Defect Management Tool.
• Analysis of MR status (Open/Closed) and follow-ups with MR engineers.
• Involved in Functional Testing.
• Perform unit test and integration testing to insure integrity of design coding solutions.
• Executes test strategies that verify product and/or process requirements are met.
• Involved in mentoring the business functionality.
• Participates in the development of moderately complex test strategies, which verify that product and/or process requirements are satisfied.
• Creates test cases for each functional area of the EMS system, Test Director for bug free application for Regression testing.
• Supports existing feature products and/or methodology processes, resolving test procedure problems and performing validation. Testing in an innovative and timely manner.
• Provides clear problem and test case result statements.
• Provides technical and operational support at customer sites.
• Ensures the products and/or processes comply with the corporate and departmental quality systems by providing Quality reviews of test plans/procedures when called upon.
• Follows project methodology and required quality standards.
• Participates in continuous process improvement activities that result in the enhancement of engineering products and/or processes.

Environment:TestDIrector7.0, C ++, JAVA, Object Store,Objectface,TL1, CORBA, Q3ADE, CMISE Browser, Windows NT 4.0,UNIX, Microsoft Excel, Microsoft Word.

Business Integration services Mar 04 to July 05

Confidential, IL 
QC Analyst

Business Integration Services is a Middleware component that provides business-aligned functionality via interfaces to backend systems. These interfaces mask complex interactions with data sources, internal or external, from the client applications that call them. There are two BIS Services.
Availability Management BIS: The AM BIS provides a common enterprise interface for performing product and network resource availability functions. The interfaces include, but are not limited to, functions to retrieve product availability and switch type information by Working Telephone Number (WTN), NPA NXX, NPA NXX X or Local Service Termination (LST(CLLI-11)).
Service Request Management BIS: Service Request Management (SRM) provides a common enterprise interface for performing service request functions, commonly referred to as service order functions. These interfaces include functions to retrieve the details of a service order (including an image of the order), retrieve provisioning information, retrieve bulk workload information, retrieve a list of service orders, and to submit service orders
ASBAM: The ASBAM API for C++ clients is the public interface for programs that are written C++. The API is mainly used to create and deliver logging messages through the enterprise logging mechanism.

Responsibilities:

• Responsible for developing system test strategies and plans. Identified and created application test cases and executed tests.
• Review and understand the System Requirements.
• Create data to support the testing phase Test Cases.
• Execute Test Phase Test Cases. Document DRs found during the execution of Test Cases per Testing phases in Vantive environment.
• Retest code modified as a result of DRs.
• Executed the test cases using bean Test tool and verified the test data out put results.
• Involved in Black-Box testing and White-Box testing.
• Involved in Regression Test when necessary.
• Extensively involved in testing the application in Manual Testing environment.
• Stored the test plans and test cases in Panagon.
• Participate in Peer Reviews TRs and HLDE Sessions for completion of test cases/Scripts. Follow Testing Express process methodology
• Involved in the testing of different types of Services like Business Integration Services, Availability Management BIS, and Service Request Management BIS.
• Involved in testing the Log Files and executed the Shell Scripts in Unix environment.

Environment: C++, Java, Cobra, EJB, Web Sphere, Panagon, Oracle, SQL, PL/SQL, TOAD, TestDirector 8.0, Sonic MQ, Unix, FTP, Windows NT 4.0, MS Access95, Microsoft word, Microsoft Excel.

Confidential, Minneapolis, MN

Integrator is an application that enables ATM/FR Provisioning, manages Network inventory and supports Trouble tracking of network elements. Integrator is in the Middle stream for Order systems SOLAR, RSOLAR and SOPAD, which are upstreams, UMS is downstream and ISYS is an Oracle database used by Integrator applications. Integrator supports 1) Process Work Flow – Automates the Order Processing of QWEST DSL, IDSL and provisioning of ATM/FR. 2) Network Inventory – Manages physical equipment (Various nodes such as ATM, Frame Relay and DSLAMs, cards, trunks and facilities), logical network (PVC, Access Links) and complex relationships between them. 3) Customer Record Management – Includes customers, services provided to customers and customer contact information. Integrator is the source of record for customer information within the Classic Interprise systems, feeding customer information to CPE, Total Care and FRSR systems. Customer records associate customer orders and their trouble tickets to provide a complete view of each customer. 4) Trouble Ticketing – Tickets are automatically created by alarms that are triggered by problems in the Network Management systems. Tickets provide an integrated customer view, comprising information on the customer, service, network, equipment, circuits and alarms that are associated with the customer. For the 14 states DSL Megabit service, this automated design process processes 4000 – 7000 orders a day of which 2000 are new installations.

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification
• Written test plans, which detailed the testing scope, strategy, hi-level test requirements, and necessary resources
• Involved in writing Test Cases and running Test scripts in Test Director
• Testing the application according to business specifications.
• Manually performed Sanity testing, Integration testing, System testing, Functional testing, End-To-End testing and Regression testing.
• Performed System testing and Regression testing by using the Mercury Interactive tools WinRunner, Quick Test Professional and Test Director
• Defect tracking and reporting was done using System Ticket tool.
• Recorded automated test scripts (TSL) using WinRunner and Quick Test Professional testing tool.
• Play Backed the WinRunner and Quick Test Professional scripts from Test Director.
• Editing test scripts (TSL) in WinRunner and Quick Test Professional and playback the scripts after fixing the bugs.
• Executed SQL queries to verify the QC or QCC data in Oracle database.
• Environment: C++, Visualworks, Java, Cobra, EJB, Oracle, SQL, PL/SQL, TOAD, WinRunner, TestDirector, QuickTestPro, Unix, FTP, Windows NT 4.0, MS Access95, Microsoft word, Microsoft Excel.

TITAN 6500 Multi service Transport Switch May\'00 to Jan\'03 
Confidential. IL SMTS

(QA Engineer)

The TITAN 6500 MTS is managed by the Tell abs TITAN 6500 Element Management System (EMS).
The EMS provides both centralized control of up to 50 network elements and seamless integration into existing Operational support systems and operational work flows through the same graphical user interface used for the CraftStation.The EMS creates operational efficiencies through centralized fault, configuration, security, partitioning And performance management data, as well as software management such as upgrade, back-up and restore.

Responsibilities:

• Assists in developing problem solution statements and project estimates.
• Responsible for formal Integration Test Plan documentation validating the Craft station, Element Management System and the Integrated System Manager.
• Participates in documentation of Modification Request tracking, MR resolution,
• Reported the bugs, Email notifications to the developers using the Clear case DDTS Defect Management Tool.
• Analysis of MR status (Open/Closed) and follow-ups with MR engineers.
• Involved in Automating the Test Scripts to automate manual test cases into automated test scripts using WinRunner 6.0,TestDIrector7.0 in conjunction with Testing Best Practices Tools.
• Involved in Functional Testing
• Perform unit test and integration testing to insure integrity of design coding solutions. Uses a BTM 6500 specific back-end simulator tool for much of this testing and an actual TITAN 6500 hardware lab for completion of test set.
• Executes test strategies that verify product and/or process requirements are met.
• Involved in mentoring the business functionality.
• Participates in the development of moderately complex test strategies, which verify that product and/or process requirements are satisfied.
• Creates test cases for each functional area of the EMS system and automates those tests on WinRunner, Test Director for bug free application for Regression testing.
• Involved Querying Data from different databases.
• Extensively involved in Automated Test Design, Automated Test Creation, Automated Test Execution using WinRunner, Test Director.
• Supports existing feature products and/or methodology processes, resolving test procedure problems and performing validation. Testing in an innovative and timely manner.
• Provides clear problem and test case result statements.
• Provides technical and operational support at customer sites.
• Ensures the products and/or processes comply with the corporate and departmental quality systems by providing Quality reviews of test plans/procedures when called upon.
• Follows project methodology and required quality standards.
• Participates in continuous process improvement activities that result in the enhancement of engineering products and/or processes.

Environment: WinRunner 6.0,TestDIrector7.0, C ++, JAVA, Object Store, Citrix, Objectface, CORBA, Q3ADE, CMISE Browser, Windows NT 4.0,UNIX, Microsoft Excel, Microsoft Word.

ORDER TRACKING Oct’99 to May\'00
Confidential, VA

Order Tracking is the Client/Server based application that facilitates the reporting of all orders and it shows there Status pertaining to the Internet connection from the time, the order is received into the customer center and until
It is finally approved in the Mainframe system. It provides real-time access to the sales reps, supervisors, and managers and field personal to check the status of the orders. This system was developed using Java, Cobra, EJB, UNIX, and Oracle 7.3.
Tested this application for its functionality using the automated testing tool WinRunner 6.0, TestDIrector7.0 for manual Testing. Written the Test plan and scripts for the system test and executed those scripts using WinRunner, Found the
Defects and reported them using SQA manager.

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification.
• Written test plans, which detailed the testing scope, strategy, hi-level test requirements, and necessary resources.
• Documented test cases corresponding to business rules and other operating conditions.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Involved in business requirements, user requests and bug Scrubs meetings
• Involved in Functional Testing.
• Wrote test cases and test scripts for the functionality testing.
• Involved Querying Data from different databases.
• Performed End-to-End testing manually.
• Performed Regression Testing.
• Closely worked with developers and System Engineers to nail down the technical problems.
• Involved in Automating the Test Scripts to automate manual test cases into automated test scripts using WinRunner, Test Director in conjunction with Testing Best Practices Tools.
• Involved in mentoring the business functionality.
• Extensively involved in Automated Test Design, Automated Test Creation, Automated Test Execution using WinRunner, TestDirector.
• Retrieved the data from Mainframe environment using DB2 and tested the application.
• Reported the bugs, Email notifications to the developers using the DDTS
• Extensively involved in using DDTS Defect Management Tool to report bugs.
• Monitored DDTS to close the bugs/cases as and when developers fix the bugs.

Environment: WinRunner, Test Director, Oracle, SQL, PL/SQL, TOAD, C++, Java, Cobra, EJB, DDTS, DB2, Unix (HP-UX 10.2), FTP, Windows NT 4.0, MS Access95, Microsoft word, Microsoft Excel.