OBJECTIVE

To obtain a position of Senior or Lead Software QA Engineer.

• Expertise in testing Web and Windows software applications, and device drivers
•Diverse experience in Manual and Automated Black Box Testing of STB and Client Server applications
•Strong knowledge of software development life cycle (SDLC) and software testing methodologies
• Developed solid test documentation such as test plans, test cases, check lists, etc.
• Excellent problem solving skills, identifying software errors and follow up with software developers to address defects until complete resolution.
•Familiar and versed with various bug-tracking applications including developing custom bug-tracking applications
• QA / Test experience supporting engineering efforts, Video Communication (DVR and different type of Set-top-boxes), communications or intense electronics environment
•Communicated effectively with management, developers, and QA team members to resolve issues
• Works well under pressure and able to meet aggressive dead lines
•Fast learner-can quickly came up to speed with different technologies and develops prototypes as needed
• Additional desires to listen, learn, and grow professionally and personally
• Professional work ethics, multi-tasking, timely completion of all the assignments
• Flexible. Experience working in a dynamic environment
• US Citizen

Technical Skill:

Operating Systems: Windows Vista/Server 2003/XP/2000/95/98/2K/ME/NT/ UNIX/Linux
Languages: Install Shield, Basic of C++ (basic)
Test Automation: QTP course completed
Databases: Test Database, MS SQL Server 2000, MS Access
Web browsers: Internet Explorer 7 & 8, Netscape Navigator, Fire Fox, Chrome, Mac FF
Applications: MS Word, MS Outlook, MS Publisher
Bug Tracking: FireBugz, Bugzilla, Test Track Pro, Test Link, and JIRA

Software QA Engineer, Confidential,San Jose, CA •March 2011- Sept 2011
As a QA Engineer at Level my goal was to provide project visibility throughout the production lifecycle to help both parties make informed business decisions based on project progress. QA goal is to ensure an optimal level of client satisfaction and maximize the potential for an on-time, bug-free product.

Performed functional, regression and smoke tests on the Level-Studios.com BlackBerry Smartphones & Playbook
Conducted cross-browser, cross-platform tests for Mobile/Web applications to for maximum compatibility
Tested verities of BB Storm, BB Bold, BB Perl, BB Torch, BB Curve pages on mobile devices as iPad, iPhone & Playbook;
Validated code issues using Omni page on FF
Verified Meta data code source using FF view generated source for Facebook and Twitter
Verified broken links on page using Xenu software
Performed localization for all BlackBerry pages (regions: NA, LATAM, APAC, and EMEA)
Researched and reported software problems using JIRA
Daily communication with developers to discuss open issues, resolve / validate open tickets
Tracked defect resolutions; created release notes throughout the product lifecycle

Software QA Engineer, Confidential,Cupertino, CA •Sept 2010 –Mar 2011
Perform functional, regression and quick tests using latest Set-up-boxes
Work with sophisticated audio/video electronics devices such as DirecTV DVR and different type of Set-up-boxes
Tracked defect resolutions; created release notes throughout the product lifecycle
Researched and reported software problems (Test Link, JIRA)
Provided engineering support to the development team overseas with software testing and analysis
Set up QA procedures, guidelines, configurations, stress tests and regression suites.
Develop and update Test plans and test cases
Ran tests and procedures for each release and build of the product

Software QA Tester, Confidential,Alviso, CA •April 2009 – April 2010
Developed tests and executed product qualifications.
Work with sophisticated audio/video electronics devices such as DVR and different type of Set-up-boxes
Analyze and report defect / issues in a defect tracking system (Bugzilla and Test Track), ability to express the defects and provide detailed steps to reproduce them
Validated integrity of new features
Executed testing projects and assists in general product qualifications
Perform follow-up testing to ensure changes have positive impact

Senior QA and Release Engineer, Confidential,San Jose, CA• Oct 1998 – Jan 2007
Built and completely released the following Sony Notebooks VAIO S, VAIO FX, VAIO Z series, VAIO USB Docking Station -VGP-UPR1 assigned projects from planning, execution, to final delivery
Performed manual black box testing from Beta, Pilot, RC to the final release
Ran / Installed / Uninstalled varieties of Sony BIOS/ Drivers and Applications
Used Symantec GHOST program to upload and download images to the network
Ran batch files and scripts to install images to the new system using Win95, 98, 2000, ME and WinXP
Worked on the specific company Built to Order (BTO) projects
Efficiently fulfilled fast-paced, high-level demand of builds, installer, detect tracking and fixing using MS SQL Server 2000 database
Successfully met aggressive implementation deadlines, coordinated activities with builders, the SQA team, and technical partners
Built and maintained customer relationships with Outside Sony Venders such as Symantec, Adobe, Intel and NVIDIA
Participated in hiring process for a new team members; Teach and mentor a new hires
Participated in negotiation and approving of a new Bill of Material (BOM)
Provided report status of assigned project, including daily updates, bugs, scheduling and overall quality assessment
Traveled to San Diego to verified final product
Set up and participate in Usability test with end users using final RC product

Software QA, Confidential,San Jose, CA• May1996 – October 1998
Tested first Sony ALL – IN – ONE PRINTER and driver associated with it
Implemented, completed, and supported new setups
Validated manufacturing software by installing and running on different systems
Helped to improve product release cycle with minimum system down time
Conducted functionality, compatibility, interoperability, manageability and performance testing on the product
Executed and analyzed test cases
Worked closely with project managers and the Sony SQA team
Filed bug reports using ACCESS tracking system and VSMS database
Monitored, reviewed and maintained new fixes for upcoming software releases
Executed test cases according to software specifications

Software QA, Confidential,Cupertino, CA •January1996 – April 1996
Tested and verified Beta Version of Symantec Live Update and Norton Anti Virus Applications
Prepared, reviewed and filed bug reports using defect tracking system
Monitored, reviewed and maintained new fixes for upcoming software releases
Worked closely with the Symantec Build Team

Software QA, Confidential,San Bruno, CA • February1995 – November 1995
Worked on creating the Compaq Presario Computer
Installed new OEM, drivers and images
Verified OEM is free of bugs
Submitted, reviewed and filed new bug reports
Monitored, reviewed and maintained new fixes for upcoming software releases
Worked closely with SQA Team and project managers

Basic of C++
QTP Course
HTML and SQL Online course
System builder Windows XP Pro/SP2 Preinstallation
Software QA Certification
Computer Science
BS in Economic and Statistics