Looking for a QA engineering position and utilizing my software development, testing, performance analysis, and customer relationship experience to deliver well designed, implemented, tested and documented software solutions.

SUMMARY:

• Over 6 years of Experience inQA/TestingofWeb based, Internet, Client/Server,Distributed architecture Applications usingMercury Test Director/MS Excel/Bugzilla.
• Extensive knowledge of project management methodologies, including software development methodologies, testing methodologies, QA strategy, processes and tools.
• Well versed with Software Development Life Cycle, Testing life cycle, Defect life cycle
• Strong experience in Creation, Documentation and Execution of Test Plans, Test Cases, Test Scripts, Test Procedures based on the Design and User Requirement Documents for - Unit, Functional, Integration, System and Regression Testing.
• Knowledge of Automated Mercury QA tools likeQTPand Load Runner
• Good Exposure towards Testing Techniques and Methodologies.
• Problem Solving, Trouble Shooting, Installation Skills.
• Capable to meet deadlines in urgent situations, creative, attentive to details.
• Capable of working under pressure and with minimum supervision. Highly motivated, industrious and a quick learner.
• Good communication and interpersonal skills. Can work efficiently in a team environment as well as individually.

TECHNICAL SKILLS:

Platforms:Windows XP/2000/Vista/7, UNIX, Mac
Tools:Mercury Test Director, QTP, Bugzilla
Languages:Java2 (JDK1.4), SQL, XML, HTML
Internet Technologies:J2EE, Java Servlets, JSP, HTML, JDBC
Web/App-Servers:Tomcat, BEA Weblogic 8.x
Database:Oracle 8i/9i, MS SQL Server, My SQL
Hardware:Pentium based workstations and servers
Methodology:Agile, UML

PROFESSIONAL EXPERIENCE:

Software QA Engineer, Confidential, UK

Enterprise Labor Model and Sales & Labor Planning (ELM and S&LP) for Confidential. Irving, TX (February 2011 - December 2011)

ELM is the nucleus of Logile’s Workforce and Execution management solution. It gives the user more insight into labor requirements and costs beyond traditional metrics. Using factors such as historical sales, UPC volume movement, mixes and trends, S&LP lets the user accurately plan future work and work content. It supports multiple plan versions, adjustment iterations and modeling labor based on effective dated standards. The Performance Management and Reporting module supports real time analytics, reporting and score cards.

Responsibilities:
Testing the Extract, Transform and Load process (XDIF- XML Data Interface)

• Setup/configure, stage and load customer input files that include Actual sales files, UPC mapping files, General Ledger files, Payroll files and Cash register transaction log files
• Validate the integrity of the data after the load.

Business and Functionality testing of ELM and S&LP

• Review Business Requirements and Design Documents to perform testing system from a technical and business perspective
• Wrote test cases for Functionality Testing, Integration Testing, System Testing and Regression Testing.
• Setup Planning workflows to initialize Budget, Projections, Earned and Actual Plans.
• Test functionality of the planning and adjustment processes, Store manager edits.
• Maintain a list of defects and script failures in Bugzilla.
• Worked closely with the development and business group located in Irving, Pittsburgh and in China.
• Perform regular builds and QA releases.

Testing the Performance Management and Reporting module

• Setup report templates for generating report for different metrics
• Configure emailing & FTP of reports and test scheduling and dispatch of reports.
• Execute SQL scripts to validate report data.

Software Test Engineer, Confidential, CA

DAL Move and VIDEO HUB for Confidential. Richardson, TX (May 2008 - Jun 2009)

DAL Move involved closing of the Dallas Data center and moving the software infrustructure, containing streaming media servers and ingest/backoffice systems, to an alternate location. This required testing all the legacy systems to verify functionality, security and compatibility at the new location. VIDEO HUB is a three layer software video platform with a Video Player, Application Services and an Infrastructure layer.

Responsibilities:
Studied design documents of software systems (AUTOMATION, CMS, CAPS, MDB, YBMon etc.) to prepare and document test plans and test cases for component level functionality testing and integrated end-to-end testing.

• Documented blackbox acceptance tests, postive, and negative tests.
• Worked closely with development team to generate various whitebox software requests/inputs for further testing software system functionality.

Executed testing, using test cases and test plans, to verify functionality and readiness of software systems.

• Executed SQL stored-procedures in SQL Server 2000/2005 to analyze compatibility and performance.
• Verified the end user minimum requirements against market versions of video media players, internet browsers and operating systems through playback of video content.
• Posted XML to software services to create/confirm particular use case scenarios.
• Analyzed hardware file paths for adherence of functionality.
• Performed ports checks against the software to ensure security adherence.
• Documented software defects, and made enhancement suggestions in collaborative tracking system.

Adapted as a cross-team resource working with multiple teams; some teams using Agile Software Development methodologies and others that adhered to a more waterfall methodology.

• Used VersionOne as a tool for project planning and backlog management.

QA Engineer, Confidential, Irving TX

VOICE PORTAL and CADVOL for Confidential, Irving TX (Dec 2006 -Dec 2007)

This project is an application done for the Confidential. The VOICE PORTAL is an interactive voice response system which mainly involves activities with customers calling for new subscription services or reporting trouble with their existing system. The CAD(Common Agent Desktop) facilitates a customer information lookup, new trouble ticket creation, previous trouble ticket lookup, logbook record search, Yahoo service interaction etc.

Responsibilities:

• Examined approved requirement list, technical design and functional documents to determine testing scenarios.
• Created User/System Flows for testing and prepared test cases in Mercury Test Director.
• Verified the functionality and correct work flow of the voice response system based on different voice inputs
• Executed test cases and performed functionality, compatibility, reliability, security and related testing
• Documented all defects and problems that occurred during testing and reported bugs into Mercury Test Director.
• Created and executed efficient SQL queries against Oracle, leading towards the detection and resolution of serious data integrity issues
• Performed manual regression testing ensuring proper functionality of weekly deployments to the production environment.
• Investigated technical issues and interacted with developers, project managers, and management to expedite resolution
  

EMPLOYEE WORKFORCE MANAGEMENT (EWM) for Confidential, Irving, TX (Jan 2006 - Nov 2006)

Employee Workforce Management (EWM) is a retail solution that offers capabilities for budgeting, forecasting, scheduling, time and attendance, labor tracking, operations management, corporate reporting and workforce interaction via Web portals.

Responsibilities:

• Active member of the QA team that was responsible for the testing of Forecasting, Budgeting and Reporting Modules.
• Used Agile Software Development Methodology
• Used an In-house developed Test Plan application for creating Test plans according to business requirements and design specifications
• Performed different kinds of Functional, System, Integration and Black box testing.
• Performed bug documentation and defect tracking using Mercury Test Director.
• Communicated with product developers and technical support specialists on module issues.

TECHNICIAN DISPATCHING SYSTEM for Confidential (Apr 2005 - Dec 2005)

Responsibilities:

• Responsible for writing and executing of Test plans, Test cases based on the business requirements of the application.
• Extensively involved in Test Designing, Test Planning, Test Execution and Test Reporting.
• Performed GUI interface testing using QuickTest Pro.
• Prepared a Test Suite of Sanity, Smoke, Module, Integration, System and Regression testing
• Extensively performed manual testing process to ensure the quality of the software
• Performed bug documentation and regression and summary writing

WEB BASED ORDER/ENQUIRY GENERATION for Confidential, India (Mar 2004 - Jan 2005)

GCOIF for Confidential, USA (Jan 2003 - Feb 2004)

EDUCATION:

Bachelor of Electrical and Electronics Engineering.

CERTIFICATES:

Sun Certified Web Component Developer for J2EE 1.4 (SCWCD).
Sun Certified Programmer for JAVA 2 Platform (SCJP).

WORK AUTHORIZATION :

Permanent Resident (Green Card) and authorized to work.