CORE COMPETENCIES

• Demonstrated ability in dealing with stake holders in different geographies across the test life cycle, including tracking and reporting problems to internal and external customers, project team members, business groups.
• Analysis of Software Requirement, Functional Specification documents, Preparation of test documents, requirements specifications, Test execution & Defect Reporting.
• Responsible for analysis of business process, product review/features, and implementation of business applications. Hands on experience writing test plans, test guidelines, identifying tasks, managing test schedules and providing leadership for test activities.
• Strong Functional knowledge across Networking, Telecom, Web Services, Biomedical and Manufacturing domains.
• Experience in System Integration Testing, User Acceptance Testing, Functional testing, Usability testing, End-to-End Testing, Sanity test, Smoke testing. Used Equivalence Class Partitioning, Boundary Value Analysis for the testing projects during test case coverage.
• Proficient in manual and automated testing under Client/Server and Web based applications/software.
• Automation experience using test tools like QTP, SOAP tool and Selenium (HTML). Expert in SQL and HP Mercury Quality Center 9.0
• BrainBench certified Software Tester scoring 89% marks.
• Presented paper on Mutation testing at TechCon – 07.

EDUCATIONAL QUALIFICATIONS

• Master of Science (MS) in Information systems and Telecommunications
• Master of Science (MS) in Physics
• Bachelors of Science (BS) in Physics and Electronics

Skills:

• BI & Datawarehousing : PL/SQL, Informatica & DW Concepts.
• Networking : Optical Fiber Networks, SONET, SDH, and ATM.
• Wireless Solutions : GSM/GPRS, BLUETOOTH, WLAN, UMTS/UTRA.
• Operating systems : UNIX, Linux, Windows NT/XP/2000/Vista.
• Protocols : OSPF, BGP, MPLS, RIP, IP, TCP/IP, SNMP, UDP.
• Testing Tools : HP Quality Center 9.2, Automated Testing (QTP, SOAP Test and Selenium, SOAPscope).
• Defect Tracking : HP Quality Center 9.2, Mantis, Bugzilla, Clear Case, Team Tracker
• Version Control & Others : Clear Case, VSS, DOORS, Source Forge, Xplanner, Oracle, SQL Server

WORK EXPERIENCE DETAILS

• Test Specialist / Lead QA at Confidential,July 2009 till date
• Senior Engineer at Confidential,February 2008 till June 2009.
• Systems Analyst - Confidential,October 2007 – February 2008.
• Senior Software Engineer- Confidential,February 2005 till July 2007.
• Senior Analyst- Confidential,June 2003 – February 2005.

Project Name : Confidential,
Client : Confidential,Dublin, Ohio.
Tools : QTP, SOAP Tool, Logical Viewer, THI, Lexis Nexis.
App Server / Others : Weblogic 8.1 , Site Minder, LDAP, HTML, XML, Oracle.
Environment : Java/ .NET, Windows XP / Windows NT Server.

Description:

Confidential,is Nationwide’s flagship portal for selling insurance online. Users can get a quote and purchase their policy online through a secure site developed for this purpose. This is a high volume website handling more than 300 transactions per minute. In addition to selling insurance, the website has an array of features that are used by various teams like billing, customer service etc for servicing and handling insurance policies.

Role & Responsibilities:

• Automated test cases using QTP for web services testing. Responsible for Test Execution, data management and status reporting for different releases of NIAX.
• Responsible for technical documents like requirements inventory, risk management plan, & test procedure for off shore teams.
• Developed test cases, test data, requirement matrix, and traceability matrix for different releases of NIAX.
• Develop and build test scripts in QTP around Test Automation Framework (TAF).
• Write comprehensive SQL queries for Backend testing and data validation in backend databases.
• Directed black box testing of web service components. Prepared test cases based on Functional Specifications from Req-Pro.
• Authored test equipment specifications. Led design teams through validation testing, test tools usage, test processes conformance.
• Developed good knowledge of testing life cycle, defect tracking, and problem resolution. Attained good understanding of Functional Test Methodologies and SDLC.
• Performed load and performance testing using SOAP tool by verifying messages sent between client and NIAX server.
• Hands on experience in writing complex SQL queries and database migration testing.
• Expert in HP Mercury Quality Center having scripted defect workflow and customizing different releases of NIAX.
• Performed data driven testing by creating test suites from WSDL, XML, UDDI and performance logs.
• Single point of contact (SPOC) for all technical issues related to NIAX with teams spread across geographies.

Project Name : Confidential,
Client : Confidential,USA.
Tools : QTP, Selenium, SOAP Tool, Microsoft VSS, MS-Sharepoint.
App Server / Others : Weblogic 8.1 , Site Minder, LDAP, HTML, XML, Oracle.
Environment : Java/ .NET, Windows XP / Windows NT Server.

Description:

Confidential,is the single sign on customer authentication SOA architecture Web service for the combined HP – Compaq customer base and is built on Identity Management (IDM) ideology. The security management and single sign on is managed using SiteMinder consisting of (Policy Server, Web Agent, LDAP Enterprise Directory (ED) / RDBMS, Policy Store & User Store). HPP clients can also choose from any 3rd party vendor tools like Sun Identity Manager, Microsoft Active Directory (AD) etc to customize their implementation of HP – Passport.

With a combined user base of 17 million+ users HP Passport enhances the user experience for those customers who access HP e-business/web applications. Specifically HPP

• Uniquely identifies customers across HP.com
• Enables user self registration and provides common authentication, access control and session maintenance
• Enables adherence to HP privacy policy and to emerging privacy standards, increases application security.

For different releases, HPP application is customized for its client base and testing carried out to confirm adherence to customer requirements, hp standards, data privacy and information security policies. This is a high profile project for HP and necessarily has to be up 99% of the time as its user base keeps growing at the rate of 7,00,000/- users each transaction quarter.

Role & Responsibilities:

• Automated test cases using SOAP tool and QTP for HP-Passport Reg Alaska web services testing. Modeled test suites and WSDL file creation while performing automated testing for HP-Passport.
• Authored technical documents like requirements inventory, risk management plan, & test procedure for HP-Passport project audit.
• Developed test cases, test data, requirement matrix, and traceability matrix for HP Smart Buy.
• Completed regression testing, security testing, migration testing, & integration testing for different releases.
• Develop and build test scripts in QTP around Test Automation Framework (TAF)
• Directed black box testing of web service components. Prepared test cases based on Functional Specifications of HP-Passport.
• Authored test equipment specifications. Led design teams through validation testing, test tools usage, test processes conformance, and system validation certification for HP-Passport.
• Developed good knowledge of testing life cycle, defect tracking, and problem resolution. Attained good understanding of Functional Test Methodologies and SDLC.
• Completed browser compatibility testing using Selenium tool. Performed load and performance testing using SOAP tool by verifying messages sent between client and HPP web services.
• Hands on experience in writing complex SQL queries and database migration testing. Performed regression and system integration testing for various systems within HP Passport.
• Expert in HP Mercury Quality Center having scripted defect workflow and customizing different releases of HP Passport.
• Performed data driven testing by creating test suites from WSDL, XML, UDDI and performance logs.

Project Name : Confidential,
Client : Confidential,
Tools : SOAP Tool, Microsoft VSS, MS-Sharepoint, Quality Center, Mantis
Environment : Java / .NET / Windows XP / Windows NT.

Description:

Confidential,is a comprehensive end to end manufacturing portal designed for use by technical and business users alike. Its unique design and built in abilities enable manufacturers to view their account information and verify details like products delivered, products in queue, payment details, and complete delivery details online.

The uniqueness of the application was the strict adherence to Toyota’s Just In Time (JIT) delivery model that ensures minimal warehouse shelf time, timely information about product requirement to its suppliers and prompt delivery of products by its suppliers.

Role & Responsibilities:

• Analyzing the Trancodes (Transaction codes) and develop test cases that will test bed of trancodes both on web and at database levels.
• Wrote complex SQL scripts for back end testing and validating transactions.
• Test for correctness of supplier region codes. A supplier region will consist of many firms (avg atleast 3) that should come from the standard approved supplier list.
• Build set of ‘super-slim’ set of accounts (approximately 1000) that represent the standard cross-section of production data and verify transaction processing by the supplier agent.
• Operated test equipment. Maintained & administered test environment for server side testing of SCP for Toyota Motors Thailand (TMT).
• Create a batch file that test for different fields on a regular basis by passing them as input to the scheduling agent.
• Participated in JAD sessions to define the Maps, Variables, Record sets, Processes, Cycles, and Schedules required for supporting presence of valid and structurally verifiable data.
• Involved in performance analysis, resolutions and interactions with onsite members.
• Involved in enhancements, customizations and implementations.

Project Name : Confidential,
Client : Confidential,USA.
Tools : Quality Center 9.2, DOORS, Xplanner, SourceForge, QTP 9.0.
App Server / Others : Cruise Control, HTML, XML, Derby.
Environment : Java/ .NET / C++, Windows XP.

Description:

Confidential,is the flagship software of Life Technologies designed for the Healthcare / Pharmaceutical market. The Jaguar software will enable QC and Process Development technicians, analysts and scientists to set up and run the Applied Biosystem’s branded assays on the 7500Fast Instrument specifically to detect Mycoplasma contamination.

The software is designed to be workflow driven, enabling users to set up and run assays using a step-by-step wizard like functionality. Upon analysis the software shall display an easy to view summary of results in graphical and tabular format that can be printed or exported. The software shall also contain a second workflow for advanced users looking to run custom assays. The architecture of the software is built so that customers can add assay updates for future AB products. In addition Jaguar Software is also 21 CFR compliant and also includes comprehensive SAE functionality.

Role & Responsibilities:

• Designed and Maintained VMware server, Vmware images for recovery and test purpose. Strong experience developing, maintaining and running test systems.
• Lead teams spread across geographies on software testing aspects. Responsible for analysis, estimation, sourcing and managing all test activities
• Authored technical documents like Test Plan, Algorithm Fact Sheet, Test Report for quality audit and senior management.
• Calibrate and set up 7500 Fast instrument. Perform testing of relevant modules of instrument to coordinate effectively with software.
• Translate functional design documents into User Stories, Test Scripts and Test Cases. Identify and isolate defects to perform root cause analysis.
• Lead and contribute towards functional, system and end user testing. Experience working in regulated environments.
• Author artifacts to enable scientists and biologists understand complex technical implementations and software workflow logic.
• Perform Algorithm Verification Testing on simulator and 7500 Fast instrument.
• Directed black box testing of Jaguar Features. Prepared master sanity test cases based on User Stories for Jaguar Software.
• Automated Regression and Sanity test cases using QTP.
• Expert level knowledge of project administration using HP Mercury Quality Center 9.0
• Automated defect workflow in HP Mercury Quality Center 9.2 using VBScript.
• Maintained Defect Database, and built Test Plan and Test Suites in Mercury Quality Center.
• Performed session based and exploratory testing to uncover defects in Jaguar Software.
• Designed and maintained traceability between requirements and test plan by using requirement management tool DOORS
• Maintained test estimates and burn up charts for each test iteration cycle using Xplanner
• Designed and implemented document management hierarchy in Source Forge to store all test and project related artifacts.
• Lead and managed off shore team of 7 testers for delivering Jaguar Software.
• Wrote SQL scripts for checking of audit records in database.
• Demonstrated Algorithm testing pipleline to global team in the form of a presentation.
• Installed, Calibrated and maintained AB 7500 Fast instrument including firmware and patches so as to be able to run Jaguar Software.
• Gained good knowledge of Agile development methodologies.
• Developed and Presented Balance Score Card (BSC) metrics for each iteration cycle.

Project Name : Confidential,
Client : Confidential,USA.
Tools : Microsoft VSS, MS-Sharepoint, ClearCase.
App Server / Others : Site Minder, LDAP, HTML, XML, SQL, Oracle.
Environment : Java/ .NET, Windows XP.

Confidential,as a Systems Analyst with focus on web services testing. The applications are windows and MAC based systems and applications that integrate with various other systems and software which are integrated into the corporate infrastructure.

• Technical Lead for Web Enabled Access (WAC) projects within Genentech.
• Authored Test Plan, Verification Plan, Test Reporting and Metrics report for WAC applications.
• Developed test cases, test data, requirement matrix for WAC.
• Lead and manage WAC testing for each software development cycle.
• Report at an individual level to Functional managers with respect to status and progress in test activities.
• Maintained Defect Database in Clear Case, and built Test Plan and Test Suites in Mercury Quality Center.
• Performed exploratory testing to uncover defects in WAC applications.

Project Name : Confidential,
Client : Confidential,.
Environment : Solaris, Win2000/NT
Software : Oracle 9i, TOAD, HTML, Java Script, Lyricall

Description

Confidential, is a telecom application that integrates with Nortel Passport. It consists of 3 modules, the dialer module, the database module and finally the reporting module.

The dialer module allows routing based on VoIP technology. For this to work, the data needs to be fetched from the database in a predefined format. In the database module, the raw data is taken refined and moved to Oracle database. The refinement of the data is done using Informatica and SQL. In addition to refinement the database module is also responsible for making logical partitions and setting up of client tables under each of the logical partitions.

After successful movement of structurally correct data to oracle database end user screens are designed using Lyricall. Finally the reporting module helps generate comprehensive reports that enable end users to target service level agreements (SLA).

Roles & Responsibilities:

• System Testing and Functionality Testing
• Regression testing for Release 5.6.0 and 6.0
• Preparing unit & system test cases (Black box)
• Writing Traceability matrix, Test plan, Test cases
• Documenting and Understanding the business flow
• Executing and optimizing Test Cases and preparation of test data.
• Written SQL overrides in source Qualifier according to business requirements.
• Tested scripts by running workflows and assisted in debugging the failed sessions.
• Performing Root Cause Analysis (RCA), CRM Dialer support and targeting Service Level Agreements (SLA).
• Used Workflow Manager for Creating, Validating, Testing and running the sequential and concurrent Batches and Sessions and scheduling them to run at specified time with required frequency.
• Created tasks and workflows in the Workflow Manager and monitored the sessions in the Workflow Monitor
• Used connected and unconnected lookups whenever appropriate, along with the use of static and dynamic caches.
• Performed data manipulations using various Informatica Transformations like Joiner, Expression, Lookup, Aggregate, Filter, Update Strategy, and Sequence Generator.
• Designed the ETL processes using Informatica to load data from Oracle, SQL Server, Flat Files and Excel files to target Oracle Data Warehouse database.

Project Name : Confidential,
Client : Confidential,Canada.
Environment : Win2K/NT
Software : Oracle 9i, C#, VB .Net, Java Script, & XML.

Description:
Confidential,suite of products was specially designed to support Digital Rights Management (DRM) of its content. For this the data from the client was encrypted using DRM technology. In order to view the contents of an encrypted entity, end user had to buy a license. This was done by using the payment gateway which was handled by Verisign. The VoD suite also had features like Pay per View, Download, and Preview Viewing etc as per client demands.

Roles & Responsibilities:

• Coordinated defect logging, tracking, verifying bug fixes and configuration management for Object Cube’s proprietary Video On Demand (VoD) range of solutions
• Developed and executed test cases for FMTT product components and requirements
• Competent in working in regulated environments (i.e. handling changing priorities and deadlines), product verification, process analysis & improvement, consulting and test environment set up.
• Directed black box testing of web service components. Prepared test cases based on Functional Specifications for VoD.
• Implemented new software features for First Media Training Tool (FMTT) kit. Conducted project audit of FMTT to ensure software quality assurance
• Completed regression testing, security testing, migration testing, & integration testing for different releases.
• Served as Business Analyst to gather functional requirements and communicate the same to development team.
• Coordinated with governmental agencies and regulatory bodies for consulting services requirements adherence.
• Performed as technical consultant for VOD range of products.