Quality Assurance Resume Port Washington, NY - Hire IT People

SUMMARY

Education

B.S. in Business Administration Management Information Systems Concentration

Coursework
Systems Analysis, VB.NET Programming, Database Implementation / Design
Outsourcing in MIS, MIS System Implementation, Business Applications in MIS

Technical Skills

SQL Server

Visual Basic

MS Access

Mantis Bug Tracker

Dreamweaver

HTML

Business Skills

Analytical Thinking

Strong writing and verbal skills

Accuracy and attention to details

Problem Analysis

Decision Making

Adaptability

Relevant Work Experience
Quality Assurance Analyst, Confidential,Port Washington, NY

Testing the back office of a tolling system in Port Mann, Vancouver, Canada
Enacting on the Site Acceptance Test (SAT) in SQL-07 and the Factory Acceptance Test (FAT) in SQL-09, testing is done through automation testing
Reporting errors using the Mantis Bug Tracker software

Credit Analyst, Confidential,Philadelphia, PA Sept. 2010- March 2011

Assisted with credit applications by analyzing credit history to approve payment by credit
Suggested improvements to automated processes
Assisted the credit manager in performing advanced customer service transactions

Business Analyst, Confidential,Farmingdale, NY June-Sept.’09; May-Aug.’10

Developed use cases and test scripts for new software built to convert from older DOS based system
Application areas were Account Payable and Accounts Receivable
Executed test plans for testing the new system
Test Plans included both system test and user acceptance test
Worked with programming staff to define necessary program modifications based upon user acceptance test
Used Visual Studio to design screens for the new system

Project Experience in School
Visual Basic

Created a client database using Visual Basic and ACCESS to maintain customer contact information and serve as a base CRM system
Designed and created reports (Crystal Reports) showcase to my class

Research Experience
From Eastern Europe to the European Union: Human Trafficking of Women in Europe

Discusses how the social and economic issues in Eastern European countries make them a major source for the demand of prostitution in European Union nations resulting in human trafficking cases.
Concluded that European Union nations cannot decrease demand, however, European Union nations can increase law enforcement to those who partake in this crime. In addition, Eastern European nations can teach women prevention strategies on how to spot a trafficker and evaluate job advertisements.

From Crete to the United States: What Creta Farms Must Do To Sell Its Products Internationally

Describes the actions the Greek company Creta Farms must take such as abiding by regulations set forth by the European Union and the Food and Drug Administration of the United States. The objective was to decide whether or not it was right for Creta Farms to go through the process of getting its food products approved by the Food and Drug Administration.
Concluded that the process was a smart business decision despite the challenges because its business model of replacing animal fats in meat with olive oil would be profitable in a diet conscious society. In fact, the profits Creta Farms made in the United States outweighed the amount of money it cost to obtain approval by the Food and Drug Administration.

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Quality Assurance Resume

Port Washington, NY

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